Hotel Plaza e de Russie - Relais & Châteaux

Hotels
•
Relais & Châteaux
8.4 (310 reviews)
Piazza d'Azeglio 1 , Viareggio , it
+39 0584 44449

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Good food
Great location
Cons:
Rude reception staff
Dirty towel left outside
Small rooms

Categories

Cleanliness
7.48
Dirty towel left outside adjacent room for two days.
Service
8.95
Staff were helpful and professional, but there were instances of rude reception personnel.
Location
8.99
Great location, perfect for accessing nearby attractions.
Room Quality
7.94
Rooms were clean and well-furnished, but some guests mentioned small size.
Amenities
8.47
The hotel offers good amenities but lacks a pool.
Value for Money
8.43
Generally good value considering the quality of service and amenities.
Food and Beverage
8.48
Breakfast was appreciated, but there were complaints about burnt coffee.
Overall Experience
8.45
Overall a pleasant stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:43

Property Description

Luxurious Beachfront Location

Located on the main promenade of Viareggio, Hotel Plaza e de Russie offers a luxurious 5-star experience just steps away from the beach. The hotel's elegant design and comfortable amenities provide the perfect setting for a relaxing getaway.

Convenient Access to Attractions

Situated a short walk from the historical centre and with easy access to transportation hubs, guests can explore the charm of Viareggio with ease. Additionally, the proximity to Pisa and Lucca allows for exciting day trips to discover more of Tuscany's beauty.

Exceptional Dining and Service

Indulge in gourmet cuisine at the on-site gastronomic restaurant and unwind in the inviting lounge room. The friendly and professional staff are dedicated to ensuring a memorable stay for every guest.

Book now to experience the elegance and hospitality of Hotel Plaza e de Russie.

Important information:

In the event of early departure or no-show, the entire amount of the booked stay will be charged.

The restaurant is closed on Mondays until the end of May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Location

Guest Reviews

8.4
Based on 310 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
N
Norbert • couple • pl
10
2026-08-29 • via Nuitee
R
Ricardo • solo_traveller • fr
7
2026-08-28 • via Nuitee
D
Davide • couple • it
1
2026-08-28 • via Nuitee
E
Eri • solo_traveller • us
10
Pros:

Great location. Very friendly and helpful staff members. Room was clean and comfortable.

2026-08-24 • via Nuitee
R
Raja • extended_group • de
1
2026-08-24 • via Nuitee
A
Alexander • couple • ch
8
2026-08-23 • via Nuitee
L
Lucio • couple • us
6
2026-08-23 • via Nuitee
L
Lucio • couple • us
6
2026-08-23 • via Nuitee
A
Alina • family_with_children • ro
10
2026-08-20 • via Nuitee
F
Filip • couple • no
10
Perfect
Pros:

My stay at Hotel Plaza e de Russie in Viareggio was nothing short of exceptional. From the moment of arrival, the hotel demonstrated an outstanding level of elegance, professionalism, and genuine hospitality. I would particularly like to commend the Hotel Director, whose exceptional professionalism, remarkable qualifications, refined manner, and genuinely warm approach created an atmosphere of effortless excellence. Her attention to detail and gracious treatment truly distinguished the entire experience.

The restaurant is equally impressive, with impeccable service, outstanding cuisine of the highest quality, and an extraordinary selection of wines. The room was absolutely perfect 10/10 for comfort, elegance, cleanliness, and attention to detail.

A truly distinguished hotel that delivers excellence at every level. I would highly recommend it without hesitation.

Filip Birlean

Cons:

Nothing cause was perfect

2026-08-16 • via Nuitee
C
chiara • family_with_children • it
8
2026-08-16 • via Nuitee
D
Dmitry • couple • ru
6
2026-08-09 • via Nuitee
I
ilan799 • NONE • Tel Aviv, Tel Aviv District
10
great vacation on the PLAZA e de Russie
Pros:

General Manager Silvia Puccinelli and her entire team demonstrated genuine care, professionalism, and outstanding hospitality. Their personal attention and sincere commitment to ensuring that the remainder of our stay met the high standards of Relais & Châteaux made us feel truly valued.

A heartfelt thank you to Silvia and the entire team for turning our experience into one we will remember with great appreciation.

2026-07-29 • via Tripadvisor
C
Carolin • couple • de
8
Exklusives Hotel am Platz.
Pros:

Das Hotel war exklusiv eingerichtet und das Personal war sehr zuvorkommend.

Cons:

Leider ist die Parkplatzsituation schwierig und es ist nachts recht laut.

2026-07-24 • via Nuitee
C
Claude • couple • fr
7
2026-07-24 • via Nuitee
J
Jürg • family_with_children • ch
7
Schönes, modernes Hotel an guter Lage, sehr gutem Frühstück, zu teuer und mit ungenügender Rezeption
Cons:

Rezeption ist nicht kundenfreundlich und nicht serviceorientiert

2026-07-23 • via Nuitee
J
Juan Pablo • family_with_children • es
8
Pros:

trato estupendo y detaliista del personal. Tiene restaurante de estrella michelin .

Cons:

ausencia de parking que obliga a buscar plazas de aparcamiento cada vez y en general la ausencia de piscina, gimnasio o lugares esenciales en un 5 estrellas.

2026-07-21 • via Nuitee
E
Emma • solo_traveller • gb
9
2026-07-17 • via Nuitee
T
TAYLAN • family_with_children • tr
8
2026-07-13 • via Nuitee
E
Eberhard • solo_traveller • de
7
Pros:

Lage des Hotels und sehr freundliches und hilfsbereites Personal an der Rezeption

Cons:

Zimmer sehr klein

2026-07-08 • via Nuitee