Hotel Plaza e de Russie - Relais & Châteaux

Hotels
•
Relais & Châteaux
8.4 (321 reviews)
Piazza d'Azeglio 1 , Viareggio , IT
+39 0584 44449

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Good food
Great location
Cons:
Rude reception staff
Dirty towel left outside
Small rooms

Categories

Cleanliness
7.48
Dirty towel left outside adjacent room for two days.
Service
8.95
Staff were helpful and professional, but there were instances of rude reception personnel.
Location
8.99
Great location, perfect for accessing nearby attractions.
Room Quality
7.94
Rooms were clean and well-furnished, but some guests mentioned small size.
Amenities
8.47
The hotel offers good amenities but lacks a pool.
Value for Money
8.43
Generally good value considering the quality of service and amenities.
Food and Beverage
8.48
Breakfast was appreciated, but there were complaints about burnt coffee.
Overall Experience
8.45
Overall a pleasant stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:43

Property Description

Luxurious Beachfront Location

Located on the main promenade of Viareggio, Hotel Plaza e de Russie offers a luxurious 5-star experience just steps away from the beach. The hotel's elegant design and comfortable amenities provide the perfect setting for a relaxing getaway.

Convenient Access to Attractions

Situated a short walk from the historical centre and with easy access to transportation hubs, guests can explore the charm of Viareggio with ease. Additionally, the proximity to Pisa and Lucca allows for exciting day trips to discover more of Tuscany's beauty.

Exceptional Dining and Service

Indulge in gourmet cuisine at the on-site gastronomic restaurant and unwind in the inviting lounge room. The friendly and professional staff are dedicated to ensuring a memorable stay for every guest.

Book now to experience the elegance and hospitality of Hotel Plaza e de Russie.

Important information:

In the event of early departure or no-show, the entire amount of the booked stay will be charged.

The restaurant is closed on Mondays until the end of May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Location

Guest Reviews

8.4
Based on 321 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
M
Michael • extended_group • ch
8
Pros:

Das Personal war sehr freundlich und zuvorkommend.

Cons:

Wir haben eine Suite zu dritt gebucht. Waren ein bisschen enttäuscht, dass es keine Verbindungstür gab, sondern nur einen offenen Durchgang. Wenn ich ein Wohnzimmer separieren. Sollte eine Türe sein.

2026-09-13 • via Nuitee
F
Francis • couple • gb
10
Fabulous.
Pros:

Everything.

Cons:

Nothing.

2026-09-13 • via Nuitee
F
Francis • couple • gb
10
2026-09-13 • via Nuitee
J
JOSEPH • couple • gb
9
2026-09-12 • via Nuitee
W
Wilson • couple • gb
4
2026-09-09 • via Nuitee
V
Vered • couple • il
8
A beautiful hotel
Pros:

A beautiful premises
very good service beautiful rooms absolutely clean with a wonderful breakfast
With all sorts of fresh fruits, including raspberry, strawberry and blueberry, which was great

Cons:

For an omelette, they ask you extra. I think it is inappropriate with the standard of the Hotel although they do serve all kinds of hard-boiled eggs and scrambled eggs but for me as I eat only the white for the protein. I think it was a demand that is really met today in all similar stand, Hotel. That’s the only thing I could say.

2026-09-04 • via Nuitee
N
nabil • couple • it
10
2026-08-30 • via Nuitee
M
Massimo • solo_traveller • it
8
Pros:

Staff di livello. Colazione più che buona.

Cons:

Le camere belle ma non da cinque stelle.

2026-08-30 • via Nuitee
N
Norbert • couple • pl
10
2026-08-29 • via Nuitee
R
Ricardo • solo_traveller • fr
7
2026-08-28 • via Nuitee
D
Davide • couple • it
1
2026-08-28 • via Nuitee
E
Eri • solo_traveller • us
10
Pros:

Great location. Very friendly and helpful staff members. Room was clean and comfortable.

2026-08-24 • via Nuitee
R
Raja • extended_group • de
1
2026-08-24 • via Nuitee
A
Alexander • couple • ch
8
2026-08-23 • via Nuitee
L
Lucio • couple • us
6
2026-08-23 • via Nuitee
L
Lucio • couple • us
6
2026-08-23 • via Nuitee
A
Alina • family_with_children • ro
10
2026-08-20 • via Nuitee
F
Filip • couple • no
10
Perfect
Pros:

My stay at Hotel Plaza e de Russie in Viareggio was nothing short of exceptional. From the moment of arrival, the hotel demonstrated an outstanding level of elegance, professionalism, and genuine hospitality. I would particularly like to commend the Hotel Director, whose exceptional professionalism, remarkable qualifications, refined manner, and genuinely warm approach created an atmosphere of effortless excellence. Her attention to detail and gracious treatment truly distinguished the entire experience.

The restaurant is equally impressive, with impeccable service, outstanding cuisine of the highest quality, and an extraordinary selection of wines. The room was absolutely perfect 10/10 for comfort, elegance, cleanliness, and attention to detail.

A truly distinguished hotel that delivers excellence at every level. I would highly recommend it without hesitation.

Filip Birlean

Cons:

Nothing cause was perfect

2026-08-16 • via Nuitee
C
chiara • family_with_children • it
8
2026-08-16 • via Nuitee
D
Dmitry • couple • ru
6
2026-08-09 • via Nuitee