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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Sauna
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Massage services
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Non-smoking throughout
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Concierge service
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Kid meals
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Health or beauty spa nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The chic Malmaison Birmingham offers elegant rooms with free Wi-Fi, within the upmarket Mailbox development. Large, luxury rooms each include mood lighting and a satellite TV. Private bathrooms all have a power shower, and there is a same-day laundry service.
Gourmet Dining and Wine Tasting
The Brasserie at Birmingham Mal serves a menu of British cuisine using quality local produce. There is a stylish bar, and wine tasting run by the hotel sommeliers.
Relaxing Spa and Fitness Facilities
The luxurious Le Petit Spa has a range of health and beauty treatments, using the latest ESPA products. Guests also have free use of the weights and machines in the modern gym.
Indulge in luxury, exquisite dining, and rejuvenating spa experiences at Malmaison Birmingham. Book now for an unforgettable stay!
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.
When traveling with a dog, please note that an extra charge of GBP 25 for 1 dog or GBP 40 for maximum of 2 dogs, per night applies. Dogs are allowed in designated guest rooms. Please notify the hotel in advance.
Unfortunately, we do not have parking on-site. The nearest car park is the Q Park next to the hotel. Our partner discount is 20% and tickets must be pre-booked on the Q Park website. Use the code MMMB20 and enter your vehicle registration number, which will enable the barriers to open for you. If you would like to enter and exit multiple times during your stay, please click the multiple entry option.
Please note that the Spa facilities are open Monday to Sunday but no treatment available on Tuesdays apart from nail services. Spa use is available for hotel guests at a charge of 15 per person for two hours use starting from the 1st of June 2025 (includes robe and towel) additional laundry/towels are chargeable. Please bring your own slippers or flip flops and £1 coin for the lockers. Spa use is on a first come first served basis and can be used from check in time (15:00) until check out time (11:00), it can only be guaranteed as part of a spa day package booking or overnight spa package. Please note that all spa guests must be over 16 years of age, and if under 18 years must be accompanied by an adult.
The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel:
- 0-4 years old: complimentary breakfast
- 5- 11 years old: breakfast charged at 50% of full price
- 12 and above: breakfast charged at full adult price.
Kids Dinner Menu is also available.
Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (GBP 30 per night) directly with the hotel.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is needed) and costs GBP 18 per day.
Location
Guest Reviews
Great location within wast walking distance to Birmingham New Street Station.Lovely atmosphere, friendly and helpful staff, both in reception and elsewhere in the hotel. My sister and I visited for 2 nights and had cocktails in the bar as well as a meal in the Brasserie. Brilliant experiences in both venues. Our twin room was spacious and immaculately clean, serviced for both days with all amenities, tea and coffee facilities with high end coffee bags and plentiful UHT milk and a choice of sugars. Our room was quiet as was the very efficient aircon. We would definitely recommend and revisit.
Very modern
A bit dark in places
East walking distance from New Street Station. Friendly staff.
N/a
Good location
Average breakfast
God location nice staff
Entry level room I get that but it was very tired and in need of a refurb. It looked grubby and dirty
Staff were very good.
Decor was dark and moody but that's what makes Boitique!
Room was a little tired - especially the bathroom - updating required.
Location, good breakfast
Nothing
Great staff lovely room
Nothing all was good
Extremely lovely staff, very kind and helpful receptionist, very funny barkeeper.
Stayed for 1 night. Staff very friendly and our standard room was katger than expected. Comfortable king size bed, great black out curtains with iron, hairdryer, small fridge in room.
Breakfast was very good and great service
Very comfortable room, great location for half marathon
Very close to station and city. Lovely hotel. Friendly staff. Felt safe. Good restaurants nearby. Close to canal basin. Overall a great stay and a few nights in Brum. Room had everything we needed. Feather pillows are a very rare treat.
Not much. Room was nice. A few cleaning issue with mold in bathroom. Air con wasn't great. A little dusty in places. Bed head is worn, but hidden by Could do with better lighting sometimes. Found room quite dark, even with lights on.
It’s at nice area. Staff very friendly and helpful. Nice hotel.
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