The Heritage Grand Khon Kaen Hotel and Convention

Hotels
8.3 (1815 reviews)
9/9 Prachasumran Road, Nai Muang, Muang , Khon Kaen , th
+66 43 913 333

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Comfortable rooms
Friendly staff
Cons:
Renovation needed
Breakfast quality varies
Some negative service experiences

Categories

Cleanliness
7.55
Several reviews mention that aspects of the hotel need renovation and could improve cleanliness.
Service
8.75
General sentiment suggests that the staff are friendly and service is satisfactory, with some isolated negative experiences.
Location
9.05
Multiple reviews highlight the central location as a significant advantage.
Room Quality
8.05
Rooms described as spacious and comfortable, though some mention need for updates.
Amenities
8.35
Adequate amenities available, but some features are considered outdated.
Value for Money
8.55
Good value noted, particularly for returning guests who found positive aspects.
Food and Beverage
7.55
Mixed feelings about quality, with suggestions for improvement on breakfast offerings.
Overall Experience
8.55
Overall positive experiences, with some specific negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:44

Property Description

Luxurious Accommodations with Stunning Views
Experience the perfect blend of European and Thai design at Pullman Khon Kaen, offering breathtaking views of the city or Kaen Nakorn Lake from every room. Enjoy modern amenities such as LCD TVs, DVD players, and spacious en-suite bathrooms with a separate shower and bathtub.

Unmatched Facilities for Your Comfort
Indulge in the outdoor swimming pool, day spa, and fitness center for ultimate relaxation. Benefit from 24-hour room service, a tour desk, business center, and convenient parking facilities during your stay.

Culinary Delights and Entertainment
Satisfy your cravings with a choice of 10 dining options, including an Italian restaurant and a lively karaoke lounge. Whether for business or leisure, Pullman Khon Kaen promises a memorable stay.

Book now to experience luxury and comfort at Pullman Khon Kaen Raja Orchid!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KKC

Location

Guest Reviews

8.3
Based on 1815 reviews
Cleanliness: 7.55
Service: 8.75
Location: 9.05
Room Quality: 8.05
Amenities: 8.35
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.55
M
Monthicha • couple • th
10
จะมาพักทุกครั้งที่กลับไทยค่ะชอบพนักงานและการบริการ
Pros:

พนักงานเป็นกันเองให้ความช่วยเหลือทันทีที่ถามห้องพักก็สะอาด

Cons:

ไม่มี

2026-09-05 • via Nuitee
J
Joergen • solo_traveller • dk
3
Pros:

Not much

Cons:

Advice a5 star hotel, but it's closer to 2-3 star hotel, it's rundown and old not worth the money we payed

2026-09-05 • via Nuitee
S
Sandra Trachsler • solo_traveller • ch
8
Pros:

Die Lage war gut es hat alles was man braucht

Cons:

Es ist etwas alt

2026-09-04 • via Nuitee
P
Pimlada • solo_traveller • se
8
I was there three day it was perfect
Pros:

The hotel was in the city very close to everything

Cons:

I like the location breakfast hotel room was nice

2026-09-04 • via Nuitee
R
Rossukon • couple • th
8
ทำเลดีใกล้ central ที่จอดรถเยอะ
Pros:

ห้องพักกว้าง ห้องน้ำมีอ่างให้แช่ และฝักบัว

Cons:

ห้องมีกลิ่นอับ

2026-09-03 • via Nuitee
G
Guenter • couple • de
9
2026-08-31 • via Nuitee
M
Marcel u. Sandra Schild • solo_traveller • ch
8
Pros:

Frühstücksraum, Frühstücksbuffet

Cons:

Zuviele Tauben um das Pool herum, rutschige Platten um das Pool. Sehr gefährlich wenn man aus dem Wasser kommt. Lobbybar schliesst schon um 22:30 Uhr.

2026-08-30 • via Nuitee
M
Melvin • couple • th
10
Pros:

Surprised when checking in we was up graded ,the had ever thing what we needed.Very pleased..
As for the breakfast,there was something for everybody. Very well arranged and well displayed.
As for the hotel the location was perfect for us.We will be booking again

2026-08-30 • via Nuitee
P
Peter • couple • th
9
Hotel zum 3.ten mal
Pros:

Schön renovierte Zimmer ohne Teppich,
Frühstück sehr gut und für jeden etwas,
die Lage ist Optimal zu Restaurants, Shopping und Nachtleben
sowie die Sehenswürdigkeiten sind auch nicht weit entfernt.

Cons:

Die Betten brauchten nicht unbedingt Räder und eine Bettumrandum
sowie für mich ein bisschen zu weich.
Im moment sind noch Malerarbeiten im gange und mussten in den unteren Bereich zum essen,
aber muss halt sein...

2026-08-28 • via Nuitee
B
Benchaporn • couple • dk
9
2026-08-26 • via Nuitee
โนนคําวงศ์ • solo_traveller • th
8
Pros:

ไม่มีเสียงรบกวน เวลาพักผ่อน

2026-08-25 • via Nuitee
T
Trevor • couple • th
8
Very enjoyable, staff helpful .
Pros:

Old world charm , spacious !

Cons:

Restaurant menu and quality served not up to standard

2026-08-24 • via Nuitee
A
Angkana • couple • ch
10
โดยรวมดีมาก
Pros:

อยู่ใจกลางเมืองสะดวกสบายในการเดินทาง

Cons:

ไม่มี สระว่ายน้ำต้องปรับปรุงนิดนึง

2026-08-23 • via Nuitee
N
Nirachaporn • solo_traveller • de
7
2026-08-22 • via Nuitee
L
Lorenzo Sacco • solo_traveller • it
8
2026-08-21 • via Nuitee
N
Natpaphat • couple • au
9
2026-08-20 • via Nuitee
B
Bradley • solo_traveller • nz
9
2026-08-20 • via Nuitee
K
Keith • solo_traveller • gb
10
2026-08-19 • via Nuitee
K
Khampheng • solo_traveller • fr
8
2026-08-18 • via Nuitee
K
Kurt • solo_traveller • us
10
Pros:

Comfy bed. Everything looked brand new. Central location

2026-08-17 • via Nuitee