Hampshire Court Hotel & Spa

Hotels
•
QHotels
7.8 (128 reviews)
Centre Dr Great Binfields Rd, Basingstoke, England, RG24 8FY , Basingstoke , GB
44-125-631 9700

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean and organised
Great staff
Good amenities
Cons:
Single beds instead of double
Musty smell in room
No blackout blinds

Categories

Cleanliness
7.45
The hotel was clean and organised, but one review mentioned a musty smell.
Service
8.45
Staff were amazing and provided excellent customer service.
Location
7.95
Standard quality for this hotel tier.
Room Quality
7.45
The room was nice, but some guests mentioned issues like single beds instead of doubles and no blackout blinds.
Amenities
7.95
Great swimming pools and a nice gym and spa.
Value for Money
7.45
Nice hotel just what you’d expect for the price.
Food and Beverage
7.95
Food was lovely during the wedding event.
Overall Experience
7.75
Despite some issues, guests generally had a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:17

Property Description

Welcome to Hampshire Court Hotel & Spa, your ultimate getaway of relaxation and entertainment in Basingstoke!

Indulgent Spa Retreat
Pamper yourself at our serene spa featuring a variety of massages, body treatments, and facials designed to rejuvenate your mind and body.

Recreational Haven
Enjoy our two indoor swimming pools, outdoor tennis courts, and a well-equipped health club, ensuring an active and refreshing stay.

Culinary Delights
Savor exquisite meals at The Hampshire Restaurant or grab a quick bite at our coffee shop. Room service is available 24/7 for your convenience.

Whether you're here for leisure or business, our exceptional amenities cater to everything you need. Book your stay today and discover the magic of Hampshire Court Hotel & Spa!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.8
Based on 128 reviews
Cleanliness: 7.45
Service: 8.45
Location: 7.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.75
D
Dominic • solo_traveller • gb
8
2026-06-13 • via Nuitee
N
Nathan • couple • gb
8
2026-06-13 • via Nuitee
S
SELCEN • solo_traveller • gb
9
2026-06-12 • via Nuitee
J
Jonathan • solo_traveller • gb
9
Pros:

The staff were friendly on arrival and later in the bar as well. The food was nice, and the gym was clean and well maintained. The room was also clean, and the shower had good pressure and temperature.

2026-06-08 • via Nuitee
S
Sandra • couple • gb
6
Cons:

Extensive drinks menu but many choices not available

2026-06-07 • via Nuitee
G
Geraldine • solo_traveller • gb
9
2026-06-07 • via Nuitee
S
Stuart • solo_traveller • gb
8
Pros:

Clean and tidy; good facilities. Very helpful staff.

2026-06-06 • via Nuitee
J
Jonathan • extended_group • gb
9
Comfortable and convenient stay.
Pros:

Comfortable, great breakfast.

2026-06-05 • via Nuitee
J
Jim • solo_traveller • gb
9
Avoid room 161 and close by above the kitchen.
Pros:

Room allocated was comfy and clean. The room got very hot with sun beating in through the windows, had to fully open the windows to try to cool the room also with the room fan on full power. Had an issue with the room TV - no signal, ring reception, no answer, so fixed it myself.

Cons:

Outside the open windows a very loud EXTRACTOR FAN ran ALL NIGHT which disrupted our sleep. Mentioned fan issue on check out to be given an apology only.

2026-06-03 • via Nuitee
P
Phillip • solo_traveller • gb
1
Very poor. Should not be using thus hotel again.
Pros:

There was no hot water as the boiler was broken so could not take a shower. Very dated worn out carpet and not very clean. Hotel was locked up on arrival.

Cons:

No hot water. Not very helpful staff.

2026-06-03 • via Nuitee
N
Natalie • couple • gb
10
2026-06-01 • via Nuitee
C
cook • family_with_children • gb
9
Pros:

Comfy beds, great facilities

2026-05-31 • via Nuitee
J
john • couple • gb
10
brilliant
Pros:

all anazing staff brilliant
dillon and ben and scott and stephen and lacey and the chef shy and all reception staff awesome and bar staff brilliant
food great and drink was nice and cold and resonable
thanks team

Cons:

everything

2026-05-31 • via Nuitee
K
Kelly • solo_traveller • gb
5
Not the best hotel stay we have had
Pros:

The hotel itself was beautiful the gounds were lovely and the bar area

Cons:

The leisure facilities, they were dirty the pool shower next to the sauna smelt of urine, the pool water looked very unclean, and there was no jacuzzi as in the pictures online

Our room had someone else's lash extention still in there and it did not look clean with dust on all surfaces

2026-05-31 • via Nuitee
J
Jo • couple • gb
8
Served it’s purpose really well as I was there for a tournament
Pros:

Nice lay out spacious

Cons:

Food could be better
Staff were lovely but need more training
Not fair on them

2026-05-31 • via Nuitee
H
Harini • couple • gb
9
2026-05-29 • via Nuitee
H
Helen • couple • gb
9
2026-05-27 • via Nuitee
M
Matthew Dadswell • solo_traveller • gb
9
Relaxing getaway
Pros:

The staff were really lovely and helpful. I couldn't fault them. The room was nice and clean. The breakfast was really nice. The swimming was nice but can get crowded quite quickly l

Cons:

The only slight issue was with the room; there was no AC and the room was quite warm and the fan provided didn't really do much to help.

2026-05-26 • via Nuitee
H
Humphreys • solo_traveller • gb
10
Pros:

Friendly staff, really nice food and comfortable rooms.

Cons:

The only thing I would say is this, the basin in the room I occupied was cracked probably because it was fairly old going by the looks of the waste water fitment.

2026-05-26 • via Nuitee
S
Smith • solo_traveller • gb
1
Pros:

Location close to town centre

Cons:

Booked two rooms, stayed on hottest weekend of year my air conditioning not working. Hotel response sorry we don't have maintenance at weekend! On arrival toilet and shower dirty. Asked for it to be cleaned when, partially cleaned shower toilet remained untouched. Stayed 3 days no change of sheet at all. In fact don't think they cleaned the room at all. This is not the worst second room for my 81 year old mother with mobility issues so asked for accessible room. This hotel version of that is comical. Had to get lift to first floor, room at end of very long corridor, virtually at the end, so you have mobility issue this hotel make you walk longer. Then the bathroom was a joke. Difference between mine and the accessible room 1) they removed the bath so more space 2) shower has curtain instead of glass doors but exactly same size 3) pull down chair you have to qualify for world strongest man to be able to get into seating position. Breakfast self service food barely warm. Very very poor. Reported issues no response. Not good customer service at all.

2026-05-26 • via Nuitee