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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Heated pool
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Indoor pool
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Toilet with grab rails
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Shallow end
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Personal trainer
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and convenience in the heart of Nottingham at Crowne Plaza. Our rooms are equipped with modern amenities including a work desk, Wi-Fi access, and flat-screen TVs for your entertainment.
Dining Excellence
Indulge in a culinary journey at our Lace Maker Restaurant offering a delicious buffet breakfast, or head to Swatch Restaurant and bar for a variety of meals and snacks. With 24-hour room service, your cravings are always satisfied.
Relaxation and Wellness
Unwind at our Urban Escape Spa with a refreshing swim in the pool, a soothing Jacuzzi® session, or a detoxifying steam room experience. Stay active at our gym or pamper yourself with rejuvenating beauty treatments.
Book your stay now at Crowne Plaza Nottingham for a memorable and rejuvenating experience in the city centre.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location was pretty good
The lifts were all out of order. We were directed to use a small service lift, but with the whole hotel and staff all trying to use the same lift it took more than 30 mins every time we needed to use it to be able to get in. It was an absolute shambles and completely ruined our stay. We should have been offered compensation for this
The location is excellent. Lovely large, clean and comfortable room. Large choice of breakfasts available. Very friendly and helpful staff.
Unfortunately during our stay the customer lifts were broken.
The staff were polite and kind and agreed with us about the poor standards of the hotel. Some staff in the bar area made a joke about how various things were not working in the hotel which is not professional but honest
I booked accessible room due arthritis in knees to find lifts not working. Used service lift and hall so had to get round various obstacles such as huge piled of towels ets. The service lifts where always full of workers with trolleys full of dirty towels so we often waited around 15minutes to use a lift.. This has resulted in a trigger of arthritic knee pain. Beds hard and pillows like bricks and the room not very big at all. I was told the room had walk in showers as I find it painful to lift knees to get in a bath. It was a bath so not accessible. The room aircon did not work so we had a noisy fan to use. No windows to open so nosiy fan had to be on as the room was extremly hot
The entire hotel smelt and was dirty. Spa had rust, flies, smelt like poo and had tiles and wall chunks missing.
Tried to order room service which took 15 minutes to get hold of somebody to be told it was to busy and go down to restuarant for quickness and when we got there the restuarant was closed.
We ordered 2 cokes, a cheese toastie and wrap. The drinks took 40minutes to come and thats because I reminded the bar man., the food also took 40minutes. Then he got the order wrong. Things in the bar didnt work (tills) and various people who worked there made jokes about the sheer amount of things that DO NOT work in this hotel.
Food came and was burnt and inedible.
The hotel itself was dirty as was the spa.
We were shocked at how bad it was.
Location was OK. But very old property.
Both manager and one of the security staff were rude to me.
not a lot
bed and pillows were hard uncomfortable night's sleep
shower was broken reported it at 5.30pm just said maintenance has gone home now didnt even ask for our room number
The reception and bar were nice
Breakfast was poor compared to anywhere else Ive stayed hard poached eggs no hash browns empty trays nothing stocked
Would definitely put me off next time
Loved the spa, bedroom was really nice and clean and the breakfast was amazing.
nothing!
The bar but service wasn’t great.
The room is outdated and small with poor views. Both lifts were out of order and the staff lift was tiny and in places I didn’t wish to be. The signage from the car park to reception was non existent
Et utrolig hyggelig og imøtekommende personale som ga service utover det en kan forvente.
Hotellet hadde en dårlig helg da først den ene heisen stoppet, så den andre. Men et personale som jobbet på spreng lot gjesten bruke sin heis.
Friendly receptionist called Gemma. Clean room.
Breakfast was awful. Most of the counter was empty - No eggs, 3 hash browns left that were under cooked, bacon was strangely undercooked but gone rock hard as left on hot plate too long. The scrambled eggs looked awful( hence why they were left and tray was full) and Rooms basic and very little wardrobe space.
Breakfast was lovely. The room was really clean and the aircon made all of the difference.
Only one lift was working, i know this was not the hotel's fault, but it was a bit frustrating at times.
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