Crowne Plaza Glasgow by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (8275 reviews)
Congress Rd , Glasgow , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy lifts
High bar prices

Categories

Cleanliness
8.06
Rooms good and very clean, but some food preparation issues noted.
Service
8.83
Friendly and attentive staff, especially in food service.
Location
9.07
Perfect location for attending shows at SECC and OVO Hydro.
Room Quality
8.52
Good sized, clean, and comfortable room with lounge access.
Amenities
8.25
Amenities were decent, though elevator capacity was insufficient.
Value for Money
8.41
Overall feel of value was reasonable considering location and service.
Food and Beverage
7.56
Food was delicious at times, but some complaints about quality.
Overall Experience
8.53
Mixed feelings due to noise issues, but positive aspects outweighed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:09

Property Description

Luxurious Riverside Hotel with Leisure Club

Leisure Club with Pool and Spa: Enjoy a relaxing stay with access to the leisure club featuring a pool, spa, sauna, gym, and steam room.

Maritime-Inspired Dining: Indulge in creative seasonal Scottish cuisine at the Mariner restaurant with picturesque river views. Don't miss out on the selection of whiskies at the Mariner Bar.

Convenient Location: Just a short walk from the SEC campus, with easy access to Glasgow Science Centre, BBC Scotland, and the city centre. Perfect for both business and leisure travelers.

Experience the luxury and convenience of Crowne Plaza Glasgow. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GLA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 8275 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.25
Value for Money: 8.41
Food and Beverage: 7.56
Overall Experience: 8.53
A
Abbie couple gb
1
2026-08-29 via Nuitee
P
Peter solo_traveller gb
10
A Day in Glasgow
Pros:

Friendly efficient staff and the suite has a separate room with a sofa bed for our teenager. This type of room is very limited in Glasgow. For our family this is perfect in terms of quality and safety.

2026-08-29 via Nuitee
A
Amy solo_traveller gb
10
Pros:

Loved the view of the river Clyde & that the use of the sauna, steam room, gym & swimming pool were included in the price

Cons:

The bed wasn't very comfortable but we coped as it was just a one night stay

2026-08-29 via Nuitee
L
Louise couple gb
8
Great location for events on the Clyde
Pros:

Location. Staff encountered were excellent.

Cons:

Rooms a bit tired. Not enough lifts. Breakfast - food like warm.

2026-08-29 via Nuitee
J
janine extended_group gb
8
2026-08-29 via Nuitee
S
Shaun solo_traveller gb
8
Not as nice on the inside than I expected from the outside!
Pros:

Excellent location and looks striking from the outside. Wonderful views. Good breakfast.

Cons:

Tired room with holes in the carpet, scratches and marks on the furniture, really poor choice of Tv channels, no working fridge in the room, air conditioning that was noisy and ineffective.

2026-08-29 via Nuitee
M
maria couple gb
8
It was very good . Staff very helpful nothing was any bother enjoyed it location was excellent for the hydro and sec
Pros:

Really like the property

Cons:

Nothing except first time with lounge access but canapies were good first night then it was chorizo and spicy mince which I don’t like more variety would be nice otherwise all good

2026-08-24 via Nuitee
A
Anthony solo_traveller gb
10
2026-08-24 via Nuitee
S
Sheila couple gb
8
2026-08-23 via Nuitee
K
Karyn solo_traveller gb
10
Pros:

Great staff and brilliant location for gigs

Cons:

Lifts still not fixed seems to have gone on forever

2026-08-22 via Nuitee
J
Jasmine couple gb
6
2026-08-22 via Nuitee
T
Tracy solo_traveller gb
8
Pros:

Proximity to venue

Cons:

Dusty, stuffy room. Expensive drinks

2026-08-22 via Nuitee
E
Eleanor solo_traveller gb
8
Pros:

Perfect location for attending an event at Ovo Hydro.

Cons:

One lift out of order, causing ordercrowding and delays.

2026-08-22 via Nuitee
W
WALLACE911 Family Dundee, Scotland
10
Weekend stay
Pros:

This is now 3 years that I have been visiting this fabulous Hotel … it is great location with easy access to city centre and trendy Finnieston where you will find restaurants and bars within walking distance of course that is if you can resist the Sunday Roast which is a belt buster with the large portions but deliciously devoured and staff very friendly and welcoming especially as I have known them now a long time … I always pay extra to get a room with a view and it certainly is a view and lounge access… 🍷 the nibbles are plentiful the only thing I would like is maybe a cider option ? .. the room is very comfortable and well maintained… Breakfast is a large area so a pleasant open aspect and plenty of choice and staff very attentive and always met with a cuddle especially Mandy … from the minute I arrive with my Mum the experience from the Reception staff and the lovely Concierge I just look forward to my next visit .. Thank you Crowne Plaza for making my Mum and I enjoy our weekend again xx Amanda and Jean

2026-08-21 via Tripadvisor
A
alessandra couple it
9
2026-08-21 via Nuitee
C
Chiara solo_traveller it
8
2026-08-21 via Nuitee
C
Claire extended_group gb
10
Loved my wee birthday note and chocolates. Was a lovely surprise
2026-08-20 via Nuitee
L
Lorraine couple gb
9
Pros:

Breakfast was good, lots of food selection

2026-08-19 via Nuitee
G
Graeme couple gb
2
I cannot have the rest of my staff stay here in future, in this trio they stayed in other cheaper hotels and ordered lat
Pros:

Location and view

Cons:

The room was covered in dust, I tried to order room service and told that only the items with 24 next to them was available (these icons are tiny and impossible to read) accessibility is a law not an option, I have a copy of the menu. I was told that you cannot guarantee gluten free options. I had to order in food.
The reception told me that they can guarantee gf options….
The air conditioner doesn’t work properly, it didn’t get cool

2026-08-19 via Nuitee
T
Tracey extended_group gb
10
First stay but won’t be the last! 😊
Pros:

Very clean and welcoming

Cons:

N/A

2026-08-18 via Nuitee