Crowne Plaza Harrogate by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.5 (8004 reviews)
Kings Road , Harrogate , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Cons:
Inconsistent room cleaning
Shower issues
Parking signage unclear

Categories

Cleanliness
6.75
Room was only partly made up, shower leaked, and bathroom sink not wiped down.
Service
9.25
Staff were excellent - friendly, helpful, and efficient, although reception's reaction to complaints could improve.
Location
9.25
Great location, which many reviews highlighted positively.
Room Quality
7.75
Rooms were generally clean and comfortable, but some issues were noted, such as small room size.
Amenities
8.75
Overall amenities were good; some small issues noted with bathroom features.
Value for Money
8.75
Guests expressed that the hotel provides great value for the price.
Food and Beverage
8.75
Breakfast had excellent choices; however, some hot items could have been hotter.
Overall Experience
8.75
Overall good experience with positive notes on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:04

Property Description

Luxurious Accommodations
Experience modern and stylish rooms at Crowne Plaza Harrogate, featuring air conditioning, Freeview TV, and scenic views. Enjoy the comfort of a spacious work desk, tea/coffee facilities, and a private bathroom in every room.

Convenient Location
Situated in the heart of historical Harrogate, our hotel offers direct access to the Harrogate Convention Centre and stunning views of the Yorkshire Dales. With Harrogate train station just a 7-minute walk away, exploring the area is a breeze.

Dining and Recreation
Indulge in delicious meals at The Springs Restaurant, open daily for breakfast and dinner. Unwind at The Springs Bar, serving food and drinks, or relax on the terrace during warm days. Stay active at the modern fitness centre or take a short drive to Harrogate Golf Club.

Book your stay at Crowne Plaza Harrogate for a perfect blend of luxury and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    Children from 1 year old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.5
Based on 8004 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
D
Dave couple gb
10
Very good and everyone was so helpful to us even letting us stay in a lower floor on request .
Pros:

Our stay at the hotel was excellent and the staff were very friendly and helpful , We stayed two nights and would stay again with this hotel , overall we can say with certainty that it matched all of our expectations .

2026-06-20 via Nuitee
D
Dean solo_traveller gb
10
Pros:

Great centrally located place. Very helpful and attentive staff. Thoroughly recommended 👌

2026-06-20 via Nuitee
R
Rhys couple gb
9
Lovely peaceful nights stay
Pros:

Friendly easy check in, comfortable clean room.

Cons:

Wasn’t the best view from the room and was a net over the window stopping you from opening it was a shame but assume there was a reason for it. Being over fans/ extraction units

2026-06-20 via Nuitee
R
Russ solo_traveller gb
9
One night in Harrogate
Pros:

Great location & very clean

Cons:

Very expensive bar area

2026-06-20 via Nuitee
P
Paul solo_traveller gb
10
2026-06-20 via Nuitee
A
angelagS8710DI Family
8
Lovely room
Pros:

Stayed in a suite and room was lovely it was extremely clean and comfortable. Housekeeping and reception were all lovely friendly and helpful. Would of been 5 stars if not for rude restaurant manager or supervisor. We had phoned up from our room and booked a table for 7 o'clock that night. Went to restaurant just before 7 and the person in charge came over to where we were waiting to be seated and glared at us no hello or anything. My husband said hi we ve booked a table for 7 o'clock.Reply was I don't think you have sir. We said yes we booked maybe it's under our room number and gave that. He said no you haven't you must have made a mistake and shoved his handheld in front of my husband's face to prove the point. We explained again that we had phoned and asked for table for tonight. He tutted and said well we are full. Sighed and said he could try and squeeze us in about 8.15 I suppose. We decided not to bother which is a shame as food was lovely last time we stayed. I get mistakes happen and if he had said sorry there's been a mix up somewhere we would have understood but his attitude was awful.

2026-06-19 via Tripadvisor
R
ROBERT couple gb
9
See above
Pros:

General facilities food and breakfast.

Cons:

Walls 'too thin' late noise from adjacent room.

Car park tight. Many spaces too small for modern cars and thus not used. . While I found one of two ev chargers someone later parked in the other (not an ev) maybe because of above issue. Recommend remarking the carpark.

2026-06-19 via Nuitee
G
Garnsey couple gb
9
2026-06-19 via Nuitee
S
Steven solo_traveller gb
10
2026-06-19 via Nuitee
L
LEE couple gb
10
Excellent service
Pros:

Excellent location and very clean

Cons:

Nothing

2026-06-19 via Nuitee
S
Steven couple gb
10
2026-06-19 via Nuitee
S
Sarah couple gb
5
Pros:

Having stayed here before numerous time we knew we were fairly central, parking available

Cons:

We had numerous issues this time - which resulted in - courtesy drinks at the bar on arrival, the pillows were hard , you could here the next rooms toileting, breakfast was awful (another guest also found it inedible) staff were very helpful on the front desk - not sure we will stay here again - very disappointed

2026-06-18 via Nuitee
W
Westononthemove Couples Bath, Somerset, England
10
Great Stay
Pros:

Only stayed the one night this year. Got an upgrade so happy with that.
The club lounge area is amazing and nice to be able to get a free coffee or soft drink anytime, highly recommend this.
Our room was clean and we had a view over Harrogate shame about the scaffolding thought it seems to have been up for years now.
Breakfast the next morning was good, although it wasn’t busy as we’d got in early there wasn’t any plates and when I asked for poached eggs I was told that they were on the hot food area which in all fairness they were but when I got back to my table they were cold, so probably wouldn’t bother with them again.
The car park is under the hotel but the spaces are very tight.

2026-06-17 via Tripadvisor
R
Robert solo_traveller gb
6
2026-06-17 via Nuitee
J
John couple gb
8
Worked well.
Pros:

Parking. Location.

Cons:

Hotel was rather dark.

2026-06-17 via Nuitee
R
Rachael couple gb
8
2026-06-17 via Nuitee
K
Kathryn couple gb
7
2026-06-17 via Nuitee
A
Alan couple gb
10
2026-06-16 via Nuitee
S
Stephen solo_traveller gb
8
2026-06-16 via Nuitee
T
Trixiebelle52 Couples Leeds, West Yorkshire, England
6
Just a few niggles
Pros:

Second visit to the hotel and all very clean and nice - hotel lots of parking when arrived at 3pm.

The pillows are so hard, it was like sleeping on a brick - the hot drinks for breakfast are lukewarm not ideal at all

Just some minor touches to get it right

2026-06-15 via Tripadvisor