Village Hotel Cardiff

Hotels
•
Village Hotels & Leisure Clubs
7.8 (3072 reviews)
29 Pendwyallt Road, Coryton , Cardiff , gb
+44 29 2167 1120

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Poor room service
Privacy issues
Amenities overcrowded

Categories

Cleanliness
7.38
Some cleanliness issues reported; room not cleaned daily.
Service
8.85
Staff were friendly and helpful during the stay.
Location
8.39
Convenient location for family visits and local amenities.
Room Quality
7.84
Comfortable beds noted, but some issues with room privacy.
Amenities
7.37
Swimming pool and gym were busy and overbooked.
Value for Money
7.83
Mixed feelings on value, especially after price increase.
Food and Beverage
6.88
Issues with room service and breakfast availability.
Overall Experience
7.85
Overall experience diminished by service issues and privacy concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:19

Property Description

Modern Rooms with Premium Amenities
Experience comfort and style in our modern rooms equipped with flat-screen TVs, Sky Sports, and luxurious bathrooms. Ironing facilities and hairdryers are also provided for your convenience.

Fitness and Relaxation Options
Stay active at the Village Gym and unwind in the 25-metre heated swimming pool. Enjoy the serene ambience with loungers surrounded by natural decor, offering a peaceful retreat after a long day.

Dining Excellence and Business Club
Indulge in all-day dining at Village Pub & Grill, featuring a grill menu with locally sourced dishes. For business travelers, the Business Club offers a professional workspace with modern amenities and delicious refreshments.

Book now and experience the perfect blend of luxury, convenience, and hospitality at Village Hotel Cardiff.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

Check-in and check-out is done at the self-service kiosks.

Please note that Village Hotels do not accept cash payments or checks.

The credit or debit card used to make the booking must be available on check in at the hotel.

Please note that children’s swim times apply.

Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.

Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.8
Based on 3072 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 7.84
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 7.85
I
IAN • solo_traveller • gb
4
too hot, too noisy!
Pros:

most things were ok.

Cons:

no air conditioning & noisy at front of hotel with windows open on very hot night.

2026-07-25 • via Nuitee
C
Claire • family_with_children • gb
6
2026-07-25 • via Nuitee
C
Chetan • solo_traveller • gb
8
Pros:

Location and good room size.

Cons:

Lack of aircon but fan did the job.

2026-07-25 • via Nuitee
J
Jenny • couple • gb
5
We’ve checked out 30 mins or so after we’ve checked in.
Pros:

Location

Cons:

Unfortunately it was very hot as it’s the day when there is a heat wave. The 2 fans available were blowing off warm air. There were no rooms that are airconditioning so we couldn’t upgrade ourselves even if want.

2026-07-25 • via Nuitee
L
Lewis • solo_traveller • gb
1
Pros:

Friendly staff and the breakfast

Cons:

The bed

2026-07-25 • via Nuitee
C
Carole • solo_traveller • au
10
Pros:

Breakfast
Complementary swim in pool

Cons:

Room was very hot and the fan was inadequate

2026-07-24 • via Nuitee
A
Andrew • family_with_children • gb
1
Poor, misleading on website and won’t be retuning. Rooms were standard not great
Pros:

The staff were friendly and welcoming

Cons:

Advertised swimming, arrived with my child to be told only certain times he can go in. Then on the allocated time 3 quarter of the pool taken up by lanes and lane swimmers, so only small area for family to have. Very misleading when you’re looking at the pictures. Way over priced and had to pay additional £5 to use the swimming pool and also £10 to park at the property. £160 a night is scandalous

2026-07-24 • via Nuitee
B
barryoW3280PW • Family
8
Super Sebastian
Pros:

The main reason I am leaving a review is Sebastian who was running the bar/restaurant this evening. Clearly he is man who knows exactly what he’s doing when it comes to customer service and care.
Also the ladies running breakfast were super lovely and kind to the boys.
We came to the village for a no frills stay for a graduation and it’s the people here that made it memorable. Thanks Sebastian and team.

2026-07-23 • via Tripadvisor
P
Pilcher • solo_traveller • gb
8
2026-07-23 • via Nuitee
M
Michael • couple • gb
8
It was just ok
Pros:

The hotel and bedroom were clean.g
Good shower.

Cons:

Disappointing breakfast. Bacon was overcooked. No fried eggs and noone told us you had to ask . It was ok the second night. The staff were lovely but don’t think it was worth the money. We have stayed a few times before and don’t remember being disappointed in the breakfast previously.

2026-07-21 • via Nuitee
B
Belinda • couple • gb
6
Pros:

Location

Cons:

Cost added charges at the price expected free parking and access to gym et

2026-07-21 • via Nuitee
C
C4826VOlynnem • Family
2
Hot sticky room, no outside space for non-smokers, hotel does not advertise breakfast times (so guests miss it)
Pros:

I stayed at the Village Hotel for 2 nights with my daughter. We had asked for a quiet room but got a room with the window overlooking what appeared to be a large and noisy air conditioning unit. This was ironic as there wasn't any air-conditioning in our room and the windows only opened about 4 cms (as there was an un-moveable security chain attached to both little windows) so our room was stiflingly hot with little or no fresh air and we slept very badly for 2 nights. We had asked to change room as soon as we walked into it and were offered the room next door as the only other available option. We were told that smoke drifted into the rooms at the front of the hotel and it could be noisy because of the wedding parties and car park and that we had in fact been given the quieter room. My daughter doesn't eat meat and the menu was extremely challenging for us. We arrived at breakfast at 9am to be told that breakfast finished at 9am on Mondays. I said that we had not been told this and the times of breakfast were not advertised anywhere in the hotel and the waitress said cheerily, "yeah that happens with a lot of our guests - a lot of guests miss our breakfast". We ordered a vegan sausage bap for lunch (as they said they could do vegan sausages) and was delivered, not a vegan sausage, but a veg burger (it looked like something taken out of the freezer and highly processed which dripped of some sort of fat when it was cut into it - it definitely wasn't home made anyway and it definitely wasn't the vegan sausage bap we had ordered. It had one slice of tomato on it. I think it was £16). I asked for the outside wooden slatted table to be cleaned before we ate as it was covered in fag ends and beer stains and it was sticky to the touch and dirty. They took away the dirty beer glasses but not the ash and not even a wipe down of the table. It was definitely the dirtiest place I have eaten for a very very long time. We were eating outside as it was very hot inside and very noisy on account of there being about 6 TVs permanently on- there is only one outside space (you can see it in the photo of the front of the hotel - its either side of the top of the stairs). We were told there wasn't any other outdoor space, and every table outside for almost the entire time we stayed there was occupied by a guest(s) either vaping or smoking. There were guests vaping and smoking near the sole hotel entrance too again almost the entire time we were there. The hotel seemed to be ok with this. I asked reception if there was an area for non-smokers to eat - something I have never had to ask at a hotel before - and she said "no but the smokers should go to the smoking room". But it appeared that the hotel did not mind the fact that there wasn't a space for people to eat who do not smoke. So if you dislike eating outside with wafts of smoke drifting over you from neighbouring tables or when you are walking in and out of the hotel entrance this is definitely not the place for you. Please note there is a Starbucks onsite and I know Starbucks usually do a vegan option but, as the fridge was out of order for the whole of our stay, there wasn't anything available apart from cakes. I would not stay here again and I can't recommend it. Felt like very poor student accommodation and was very expensive for what we got. On a positive note the staff are friendly. This hotel could easily make a few changes and make the hotel a whole lot better but guests aren't asked for feedback so maybe Village Hotel Cardiff management like it as it is?

2026-07-20 • via Tripadvisor
J
John • couple • gb
2
Due to the heat in the room, we would never recomend this hotel
Pros:

Good size bed. Shower room in excellent condition. Shower unit worked well. Breakfast was organised well and of good quality

Cons:

When we walked in the room the heat hit us. There was some form of air conditioning machine which was not turned on and when it was put on, it was ineffective or did not work properly. Neither of us slept well, especially me. We know it was hot weather but the hotel fails because it did not have equipment to help with this

2026-07-20 • via Nuitee
J
Judith • couple • gb
7
Ok for a short stay but fair too hot in a heatwave
Pros:

Reception staff were good and friendly

Cons:

The room was like a greenhouse had to ask for a fan and soap as the soap dispenser was broken

2026-07-20 • via Nuitee
B
Ben • couple • gb
10
2026-07-20 • via Nuitee
J
John • extended_group • gb
3
rubbish boiling hot not like a hotel
Pros:

Satf

Cons:

A bit like a caravan park facilty

2026-07-20 • via Nuitee
M
Molly • couple • gb
10
2026-07-19 • via Nuitee
V
Vijay • solo_traveller • gb
7
2026-07-19 • via Nuitee
L
Lorna • couple • gb
5
Sort the air conditioning and it would be great
Pros:

Pool and spa area excellent

Cons:

Hot, sticky rooms. Like being in a sauna - no sleep what so ever. Also a huge box on wall outside bedroom making a noise.
Couldn’t even get any air from outside as window opened about 5 cm.
Lack of air conditioning or fan that was any good. We did ask for another fan but no one came back to us

2026-07-19 • via Nuitee
S
Shirin • extended_group • gb
9
Great facilities
Pros:

Lots of parking and great lively vibe.
Amazing g pool and gym area.
Very clean.

Cons:

No fans or air conditioning and was extremely hot.

2026-07-19 • via Nuitee