InterContinental Shanghai Pudong by IHG

Hotels
•
InterContinental Hotels & Resorts
8.7 (258 reviews)
No. 777 Zhangyang Road , Shanghai , CN
+86 21 5835 6666

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
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Review Highlights

Pros:
Friendly and helpful staff
Excellent location (near metro, shopping, food)
Very good, varied breakfast
Good value for money
Spacious, comfortable rooms (some reports)
Cons:
Superficial cleaning; visible dust and dirty surfaces
Aged rooms and facilities
Loud/old air conditioning making sleep difficult
Weak WiFi reported
Broken window blind / limited room view reported

Categories

Cleanliness
5.5
Multiple reviews report superficial cleaning and visible dirt (dusty fans, dirty AC outlets, dirty floors/mirrors/walls); overall cleanliness is below expectations.
Service
10
Staff consistently described as friendly and helpful across reviews (assisted with a damaged suitcase, generally attentive and accommodating).
Location
10
Repeated praise for location: next to the metro, very convenient with many shops and food streets; considered a major strength.
Room Quality
6
Rooms and hardware described as aged; complaints about loud/old air conditioning preventing sleep and generally outdated fittings.
Amenities
10
Breakfast and basic amenities praised repeatedly (varied, abundant breakfast); some guests noted weak WiFi and older facilities but overall amenities perceived positively.
Value for Money
9.4
Guests mention good value for money and willingness to recommend; staff responsiveness to issues also supported positive value perception.
Food and Beverage
10
Breakfast repeatedly described as very good, varied and abundant; food/Breakfast is a clear positive in several reviews.
Overall Experience
8.7
Mixed overall: strong location, service and breakfast offset by concerns about cleanliness and aging rooms; overall aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodation in Lujiazui Financial District

Convenient Location: Situated in the heart of Lujiazui Financial and Trade Zone, InterContinental Shanghai Pudong is just a short stroll from Century Avenue Subway Station, providing easy access to popular landmarks and shopping centers.

Top-Notch Amenities: Enjoy a relaxing stay with a plunge pool, spa center, and two on-site restaurants. The hotel also offers air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and safety deposit box.

Exclusive Services: From organizing day trips to tourist attractions to offering a variety of cuisines at the on-site restaurants, the hotel ensures a memorable experience for guests. Don't miss the panoramic views and fine service at Club InterContinental on the top floor.

Book now for a luxurious stay at InterContinental Shanghai Pudong!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.7
Based on 258 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 6
Amenities: 10
Value for Money: 9.4
Food and Beverage: 10
Overall Experience: 8.7
S
Sean • solo_traveller • gb
7
2026-09-17 • via Nuitee
N
Nhung • couple • vn
6
2026-09-16 • via Nuitee
S
Sebastian • extended_group • de
8
Wenn man ein bisschen mehr Wert auf Gründlichkeit legen würde, wären die Sterne gerechtfertigt
Pros:

Insgesamt ein guter Standard. Bemühtes Personal und grundsätzlich ein vernünftiges Hotel.

Cons:

Zimmer und die gesamte Ausstattung sind etwas in die Jahre gekommen. Auch in diesem Hotel wird nur oberflächlich gereinigt. Wenn man genauer hinschaut entdeckt man staubige Ventilatoren, dreckige Klimaanlagenauslässe, dunkle Silikonstreifen. Klimaanlage zu laut, um damit zu schlafen.

2026-09-15 • via Nuitee
C
CORINE • solo_traveller • de
8
2026-09-05 • via Nuitee
L
lilia • couple • fr
3
Pas à la hauteur de son standing, le sol était sale, lorsque nous sommes arrivées il y avait des traces sur les mirroirs
Cons:

Pas à la hauteur de son standing, le sol était sale, lorsque nous sommes arrivées il y avait des traces sur les mirroirs et les murs étaient sales. De plus ce n’est pas écrit sur le site mais lorsque vous prenez une chambre, vous avez beau payer un supplément pour être à un étage supérieur, vous serez quand meme face à une tour très proche de votre chambre avec non seulement du vis à vis mais aussi aucune vue sur la ville. Enfin, le store des fenêtres ne marchait pas.

2026-08-23 • via Nuitee
C
Carlotta • couple • it
9
Pros:

Hotel internazionale, ben posizionato accanto alla metro.
Colazione super varia e abbondante. Stanze grandi e confortevoli. Personale disponibile anche se parla poco inglese .

2026-08-16 • via Nuitee
C
Chun-Chieh • couple • tw
7
Pros:

員工非常友好，早餐美味

Cons:

酒店老舊，WiFi 訊號不好

2026-08-16 • via Nuitee
A
Ales • extended_group • si
9
2026-08-13 • via Nuitee
M
Mikko • couple • fi
9
Good value for money
Pros:

All worked as should. Breakfast was a positive surprise.

Cons:

A bit moist smell in the room but otherwise very clean.

2026-08-09 • via Nuitee
M
Margarita • solo_traveller • sg
5
Pros:

早餐有符合期待.服務也有.但是硬體老舊.

Cons:

訂房時已經註記要安靜的房間，結果房間空調老舊比外面馬路還大聲，整個晚上睡不著，關掉又太悶.退房時跟櫃台反應時.隔壁退房的旅客也在反應同樣的問題.

2026-08-09 • via Nuitee
D
Dulguun • solo_traveller • mn
10
2026-08-04 • via Nuitee
C
CHAO • solo_traveller • tw
7
2026-07-18 • via Nuitee
C
Carri • couple • ar
8
Volvería lo recomiendo
Pros:

Muy buena ubicación

Cons:

Dejamos las valijas porque nos íbamos dos días a otro ciudad y volvíamos nos rompieron una rueda pero se hicieron cargo de la rotura y nos regalaron un desayuno al día siguiente fueron muy amables

2026-07-16 • via Nuitee
K
kichul • solo_traveller • kr
9
2026-07-13 • via Nuitee
L
LIVIO • solo_traveller • it
10
2026-07-11 • via Nuitee
V
Vladimir • couple • us
8
2026-06-21 • via Nuitee
J
Jason • solo_traveller • gb
6
2026-06-15 • via Nuitee
S
Sergei • solo_traveller • ru
9
2026-05-30 • via Nuitee
J
Jiping • couple • us
9
2026-05-28 • via Nuitee
B
Bukhtoiarov • solo_traveller • ru
9
2026-05-28 • via Nuitee