The Winchester Hotel and Spa

Hotels
8.2 (3465 reviews)
Worthy Lane , Winchester , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Room temperature complaints

Categories

Cleanliness
7.34
Some concerns about the cleanliness of the bubble pool and dead flowers at reception.
Service
8.81
Staff were friendly and attentive, contributing positively to the experience.
Location
8.85
Fabulous location, very convenient for town and train station.
Room Quality
7.3
Some complaints about room temperature and mattress softness.
Amenities
8.33
Spa facilities and gym were appreciated, but there were issues with maintenance in some areas.
Value for Money
8.29
Great value for the location and facilities provided.
Food and Beverage
8.84
Breakfast was praised for its quality and variety.
Overall Experience
7.81
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:56

Property Description

Luxurious Spa Facilities
Indulge in a range of holistic and beauty treatments at The Winchester Hotel and Spa's newly refurbished spa. Relax in the jacuzzi, sauna, or steam room, and unwind in the spa lounge.

Gourmet Dining Experience
Savor seasonal menus featuring local produce at Alfred's restaurant. Enjoy your meals in the elegant dining room or on the outdoor terrace. Alfred's Bar offers a variety of light meals, snacks, and drinks for you to enjoy.

Convenient Location and Amenities
Located in the heart of Winchester, just a short walk from the train station, The Winchester Hotel and Spa offers free Wi-Fi, air-conditioned rooms with en suite bathrooms, and on-site parking for your convenience.

Book now to experience a perfect blend of luxury, relaxation, and convenience at The Winchester Hotel and Spa.

Important information:

Children under the age of 12 years are not allowed to stay with guests in any of the Suites.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that children 12 and under may use the pool during the hours of 9am and 10am only. Children aged 13 and above may enjoy the swimming pool at anytime.

Please pre-book if you intend on using the brasserie and spa.

When booking the Dinner, Bed & Breakfast rate the reservation will include GBP 32.50 per person per day to spend on food in the restaurant. For the comfort of guests, please be advised that children aged 10 years and under may not dine in The Brasserie after 18:00 each evening. Families with children are welcome to eat in Gershwin’s Bar each evening and to select from either Gershwin’s bar menu or the Brasserie menu.

Please note that the card used for booking will be pre-authorized for GBP 1 prior to arrival. This is applicable for all reservations including guests paying with cash.

The hotel requires at least one guest in each bedroom to be aged 18 years and above and reserves the right to ask guests for valid photo ID. A maximum of two guests are permitted to occupy any one bedroom. Any stay proposed for longer than 28 consecutive nights will automatically terminate after 28 days and will need to be rebooked with the hotel as a new booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 7.20 per day.

Location

Guest Reviews

8.2
Based on 3465 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 7.81
K
Kurt M. solo_traveller be
2
2026-07-25 via Nuitee
B
Brian couple us
10
Pros:

The spa was fantastic! The room was comfortable.

Cons:

The food at the restaurant was good but overpriced. It was also frustrating that there is limited dinner service times.

2026-07-25 via Nuitee
D
David couple gb
10
2026-07-25 via Nuitee
N
Nadja solo_traveller au
7
Rooms are great, but a lack of service.
Pros:

The majority of the staff especially the wait staff in the restaurant were friendly and helpful.

Cons:

The fact that they advertise that there is a restaurant and bar menu available until 9:30pm yet refuse service when the chef is busy. If relying on a hotel for food service this is probably not the hotel for you. I was definitely disappointed especially when the duty manager told me I was being rude when I enquired why I couldn’t order off the bar menu an hour and a half before the end of their advertised closed time and was told it was hotel standard and that I would have to order food in via an external provider.

2026-07-24 via Nuitee
C
Christopher solo_traveller au
9
Pros:

Everything but the parking arrangements

Cons:

You may have outsourced the parking, but the people using it are still your customers first. The line, " We have nothing to do with it" did not make me happy. The signage on the pillars does not indicate it is prepaid or to be paid when leaving. As a suggestion. tell people this when they check in. It would really neat if you could structure it to pay it on their bill.

2026-07-24 via Nuitee
J
Jill solo_traveller gb
10
2026-07-24 via Nuitee
S
Suzanne solo_traveller gb
10
Just Fabulous!
Pros:

Everything!

Cons:

My rooms windowsill was sticky, someone probably spilled something there and you could see the marks

2026-07-23 via Nuitee
A
Alice solo_traveller fr
9
Will definitely go back!
Pros:

Staff lovely.

Cons:

There was nothing I didn’t like. But I would have preferred the gym and breakfast to open earlier.

2026-07-23 via Nuitee
C
Chris couple gb
8
Great location and welcoming staff.
Pros:

Loved it being central and having a pool.

Cons:

Parking fees

2026-07-23 via Nuitee
N
NicoleBe solo_traveller nl
7
Net hotel.
Pros:

Schone kamer. Ontbijt was goed, kost wel £12 pp. Op loopafstand van het centrum. Parkeren niet gratis. Gratis flessenwater. Goede WiFi.

Cons:

Donkere kamer, geen airco.(ventilator)

2026-07-23 via Nuitee
J
John couple gb
1
The most uncomfortable beds we have ever slept in. We had to be moved to a different hotel.
Pros:

The spa

Cons:

The beds or the breakfast staff

2026-07-23 via Nuitee
P
Priscilla solo_traveller il
9
2026-07-22 via Nuitee
A
Angela solo_traveller gb
2
Dark room slow bar staff
Pros:

The waitress at dinner

Cons:

Room was miles away from reception and not that busy, rooms are dark bar staff take an age.

2026-07-22 via Nuitee
G
Glenn solo_traveller gb
6
2026-07-22 via Nuitee
R
Rachael couple gb
9
2026-07-21 via Nuitee
F
Fraser solo_traveller gb
10
Pros:

the full hotel experience was awesome, friendly staff room great and the spa was awesome

2026-07-21 via Nuitee
P
Piet couple be
10
2026-07-21 via Nuitee
H
Hayward couple gb
8
Pros:

Staff were nice and room was clean. A good breakfast. SPA facilities on site were good.

Cons:

When we arrived 20:00 we tried to use the restaurant but was advised that we could not eat there with out a booking even though the restuarant was not full.

2026-07-21 via Nuitee
H
Haxforth solo_traveller us
10
2026-07-21 via Nuitee
D
Daniel couple nz
9
Pros:

Comfortable and well located in easy walking distance of the historic centre of Winchester. Good restaurant with reasonable prices. The Spa was treat.

Cons:

Air conditioning struggled with the unseasonably warm weather. While a fan was provided, it was still sticky at times.

2026-07-20 via Nuitee