Microtel Inn & Suites by Wyndham Gatlinburg

Hotels
•
Microtel Inns & Suites
6.3 (2011 reviews)
211 Historic Nature Trail , Gatlinburg , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Poor cleanliness
Unhelpful service
Limited breakfast options

Categories

Cleanliness
4.63
Guests reported dirty sheets, blood on towels, and general cleanliness issues.
Service
6.6
Service was described as unhelpful, with complaints about staff's response to issues.
Location
9.14
Many reviews praised the excellent location close to attractions.
Room Quality
5.59
Rooms had issues like bad smells and appeared smaller than advertised.
Amenities
5.62
Amenities were basic; breakfast options were limited.
Value for Money
7.58
Guests felt the hotel offered decent value for its low price.
Food and Beverage
4.63
Breakfast options were poor and didn't meet expectations.
Overall Experience
6.6
Overall experience was mixed with positive remarks about location but serious complaints about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:25

Property Description

Convenient Downtown Location
Located in the heart of Downtown Gatlinburg, Microtel Inn & Suites by Wyndham Gatlinburg offers comfortable accommodations just steps away from popular attractions like Gatlinburg Space Needle and the Gatlinburg Convention Center.

Modern Amenities
Each room is equipped with a TV and a private bathroom, with some units featuring a cozy seating area for relaxation. Stay connected with complimentary WiFi during your stay and enjoy the convenience of a 24-hour front desk for any assistance you may need.

Easy Access to Transportation
With the Gatlinburg Convention Center and Mc Ghee Tyson Airport in close proximity, traveling to and from the hotel is a breeze. Experience convenience and comfort at our hotel in Gatlinburg.

Book your stay at Microtel Inn & Suites by Wyndham Gatlinburg for a memorable experience in the heart of Gatlinburg!

Important information:

Guests must be 21 years of age or older to check in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.3
Based on 2011 reviews
Cleanliness: 4.63
Service: 6.6
Location: 9.14
Room Quality: 5.59
Amenities: 5.62
Value for Money: 7.58
Food and Beverage: 4.63
Overall Experience: 6.6
C
Chuck • extended_group • us
3
Cons:

Bed not made for six days two towels for six days trash never taken out of room. Shower had cracks in it easily could have cut yourself in it.

2026-07-04 • via Nuitee
A
Arun Kumar • extended_group • us
1
2026-07-04 • via Nuitee
R
Rebecca • couple • us
7
This is a cheap clean place to stay a good value
Pros:

Location is amazing

Cons:

Bathrooms and carpeting need updating

2026-07-03 • via Nuitee
M
Madison • family_with_children • us
1
Pros:

Nothing

Cons:

The room was dirty, the security lock across the room would open with the door. Did not stay the night.

2026-07-03 • via Nuitee
J
JUAN GUILLERMO • couple • us
10
2026-07-02 • via Nuitee
S
Sybert • solo_traveller • us
8
2026-07-02 • via Nuitee
B
Brian • solo_traveller • us
9
Exceptionally low cost place to stay very close to the strip - go in with budget expectations
Pros:

I came to the area to work on our vacation rental (Gatlinburg Landing) which was already booked so I had to found other accommodations and I specifically looked for budget options. Two things stand out to me for this hotel - the very inexpensive price and the location to downtown Gatlinburg. It is the closest hotel on Airport Rd to the strip, right next to two paid parking lots. For the amount paid per night, hands down a very great place. Guests need to remember that "you can't have it all" if you are paying for a cheap place to stay. But for a solo trip and being able to walk to the strip daily, this couldn't be beat. Room 210 was assigned to me and it had a work desk for me to work remotely while onsite and a small mini fridge for keeping some of my food cool. There were some breakfast options - pre-made pancakes is all I had the first night and opted to not eat breakfast the other three nights.

Cons:

Again, come to this hotel knowing it is not a resort. I personally had zero issues with the hotel because I knew it was not going to be pristine. Yes, the room was not absolutely clean but it met my expectations. They do provide coffee all day long - but I couldn't even drink the first cup. Just opted to have no coffee for my four day trip after that. I definitely heard guests talking down the hallway and closing/opening their doors and some TV noise/guests in adjacent rooms.

2026-06-30 • via Nuitee
D
Donna • solo_traveller • us
8
Pros:

Location was good, walking distance

Cons:

Rooms was alittle small, needs coffee pot,

2026-06-30 • via Nuitee
J
Jessica • couple • us
6
The front desk was nice and made it very easy at check in I
Pros:

The location was great

Cons:

Could definitely be cleaner

2026-06-29 • via Nuitee
M
Maranda • couple • us
3
2026-06-29 • via Nuitee
S
Siler • couple • us
6
2026-06-29 • via Nuitee
J
Janet • couple • us
1
It was horrible and I will never be back and I will recommend other people not to come and I would l
Pros:

It had an elevator what

Cons:

Continental breakfast was not a continental breakfast. Continental breakfast means scrambled eggs biscuit and gravy waffles pancakes the works your facility had rubbery pancakes and that's pretty much it and a Little Debbie snack cakes come on give me a break! The parking was horrible the room was so small you couldn't walk around the room was dirty the bathroom was dirty I don't have one good thing to say about this facility except for it had elevators and they smelled real bad . The staff you couldn't even understand because they wouldn't from America and they were rude

2026-06-29 • via Nuitee
R
Randy • solo_traveller • us
8
Overall stay was good just wish breakfast lasted longer than 9:30 we are on vacation and not out to take advantage of it
Pros:

Location

2026-06-29 • via Nuitee
T
Tillia • extended_group • us
10
2026-06-29 • via Nuitee
K
Kierstyn • family_with_children • us
5
Overall decent
Pros:

Great location. Decent price

Cons:

Downside no pool and my kids found underwear in their room fridge was unplugged dirty and stunk.

2026-06-28 • via Nuitee
S
Stephen • solo_traveller • us
6
2026-06-27 • via Nuitee
N
Nicole • couple • us
10
2026-06-26 • via Nuitee
J
Jason • solo_traveller • us
1
Pros:

Nothing

Cons:

Cheap, nasty, just a terrible place to stay.

2026-06-25 • via Nuitee
A
Anna • solo_traveller • us
9
Pros:

The location and the staff

Cons:

We was on the 2nd floor and we could hear the people on the 3rd floor above us walking and moving around. It was really loud.

2026-06-25 • via Nuitee
S
SujeethKumar • couple • us
8
2026-06-24 • via Nuitee