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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Shuttle service (free)
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Water slide
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Airport shuttle (free)
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Convenient Location
Spacious Rooms with Modern Amenities
On-Site Dining and Recreational Facilities
To book your stay and experience comfort and convenience, visit Superior Inn Hotel and Conference Centre Thunder Bay today.
Guests can use the phone provided in the Thunder Bay International Airport to call the Victoria Inn Hotel and Convention Center Thunder Bay transfer service upon arrival.
Breakfast is not included in the room rate.
Please note that the pool and slide will be closed from April 24-26, 2017. There will also be construction on the roof starting April 10, 2017.
Please note that the Water Slide will only be open for Thursday and Friday 5pm to 10pm, Saturday and Sunday 11am to 10pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children up to and including 16 years old stay for CAD 15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Pool
Nothing
Pool
Nothing
Pool and slide
Nothing
They did not honour your price shown!
The restaurant was excellent
The proximity of my room to the pool
Room was fairly clean. Staff did try to minimize issues the best they
Very short staffed at front desk. Room was extremely cold with AC pumping full blast and no individual control. TV didn't work and took 2 reminders and over an hour waiting to get fixed. Really worn and grungy hallway carpets and lobby. Really expensive for what you get. Room door locks really stiff and needed to be slammed shut. Staff attitudes not great.
Very nice rooms, nice pool. Overall good experience
It’s fairly close to the airport. Has a nice restaurant with good food. The room was clean, beds comfortable.
The hallway carpets were vacuumed but dirty looking. The air conditioner was noisy and I couldn’t adjust the room temperature.
I love that the staff was really helpful, friendly, and accommodated us fast. The room is really spacious and has everything you need for your stay. I love that the restaurant has really yummy food. I definitely love the early check-in and the late check-out option because it adapted perfectly to our schedule. Thank you, guys, I will definitely come back.
Unfortunately, I found the pool was dirty and cold. The pool doesn't have a heater, though, and the sauna was dirty as well, so that wasn't great. But overall, the hotel is a 9/10.
Everything was exactly as expected. There was no discrepancy from booking.com to the hotel whatsoever, which I enjoy and feel should be the standard. Clean, spacious, quiet. Everything you need for a hotel stay. They also gave pet treats as I checked in which I found extremely nice and thoughtful. (Above & beyond) which is rare to see these days in the hospitality industry.
The only inconvenience I could possibly think of would be the fact that the only doors you can enter/exit on a regular basis are the front doors. ( I understand there are probably security risks/concerns and thats probably why it's the case. Just inconvenient when my room was in a far corner and there is a staircase right beside my room which I could've used to unload my stuff, and animals more conveniently).
Pool and slide for the kids
Nothing
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