Sofitel Gold Coast Broadbeach

Hotels
Sofitel
8.4 (1960 reviews)
81 Surf Parade , Gold Coast , au

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
6.68
Bathroom had mildew / mould, dirty balcony, and not cleaned properly.
Service
9.65
Helpful and friendly staff.
Location
9.69
Perfect location close to various attractions.
Room Quality
7.64
Beds uncomfortable, and carpets needed cleaning.
Amenities
8.67
Good pool area, but some enhancements needed.
Value for Money
7.13
Overpriced for the quality of accommodation.
Food and Beverage
8.68
Breakfast was good, but could be improved.
Overall Experience
9.05
Mixed feelings overall, some positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:18

Property Description

Luxurious Accommodation with Stunning Views

Contemporary Comforts: Indulge in luxury with individually controlled air conditioning, marble bathrooms, and private balconies in every room. Enjoy entertainment with LED Smart TVs, movie channels, and high-speed WiFi.

Premium Facilities: Relax by the heated outdoor pools, play a game of tennis, or keep up with your fitness routine at the onsite fitness centre. Dine at one of the two restaurants offering exquisite cuisine.

Prime Location: Explore chic cafés, bars, and shopping options nearby. With attractions like the Gold Coast Convention and Exhibition Centre, the Star Casino, and the Pacific Fair Shopping Centre within walking distance, there's always something exciting to do.

Book your stay at Sofitel Gold Coast Broadbeach for an unforgettable luxury experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

A security bond of $100 per night is required (refundable upon departure).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs AUD 24.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for AUD 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1960 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 9.05
M
Marion couple au
10
Luxury in Broadbeach
Pros:

Beautiful. Luxurious

2026-06-13 via Nuitee
G
Glenn solo_traveller au
7
2026-06-13 via Nuitee
J
Joshi couple au
5
wont stay again
Pros:

room size

Cons:

took 30 mins to checkin and almost 40 mins to get the valet car and also the extra charges for parking were ridiculous amount.

2026-06-12 via Nuitee
N
NIGEL couple au
9
2026-06-11 via Nuitee
R
Rose couple au
10
Wonderful service
Pros:

Close to beach, shops and restaurants.

2026-06-08 via Nuitee
R
Rhonda solo_traveller au
9
Fabulous staff and hotel. I would highly recommend.
Pros:

The staff were the most friendly and helpful I’ve ever encountered.

2026-06-07 via Nuitee
R
Rina extended_group au
10
2026-06-06 via Nuitee
B
Brenda couple au
8
2026-06-05 via Nuitee
C
Chris couple au
8
2026-06-05 via Nuitee
C
Clifford couple au
9
2026-06-05 via Nuitee
A
Allan solo_traveller au
10
Great
Pros:

Staff were very accommodating and very polite

Cons:

Nothing

2026-06-03 via Nuitee
W
Weiwei extended_group au
10
great
Pros:

environment, room service, great location

Cons:

-

2026-06-02 via Nuitee
R
Ravinder couple au
3
Pros:

Location was great

Cons:

The bed suppose to be king bed instead of two single beds combined. It was very uncomfortable

2026-06-02 via Nuitee
J
Janice solo_traveller nz
10
2026-06-01 via Nuitee
B
Bob couple au
4
2026-05-31 via Nuitee
Z
Zelka extended_group au
9
2026-05-31 via Nuitee
C
Clare Frost solo_traveller au
8
2026-05-31 via Nuitee
J
Joey couple au
10
2026-05-29 via Nuitee
S
Sarah couple au
9
2026-05-29 via Nuitee
A
Alana couple au
6
Great location with friendly staff
Pros:

Staff were very friendly and super helpful and location was fantastic. Our room was a nice size, but the storage was definitely an issue fast.

Cons:

The gym is ridiculously small and doesn’t provide much for one hoping to work out whilst staying for the price per night and the calibre of people who stay here. I think this needs to be addressed immediately bigger room better facilities also in the rooms the cupboard space was not sufficient to house our clothing for a three night stay when you look at jackets shirts dresses etc. We had no room to hang everything. There was nowhere to fold clothes and have these available. This should be looked.

2026-05-27 via Nuitee