Sofitel Gold Coast Broadbeach

Hotels
•
Sofitel
8.4 (2076 reviews)
81 Surf Parade , Gold Coast , AU
+61 7 5592 2250

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
6.68
Bathroom had mildew / mould, dirty balcony, and not cleaned properly.
Service
9.65
Helpful and friendly staff.
Location
9.69
Perfect location close to various attractions.
Room Quality
7.64
Beds uncomfortable, and carpets needed cleaning.
Amenities
8.67
Good pool area, but some enhancements needed.
Value for Money
7.13
Overpriced for the quality of accommodation.
Food and Beverage
8.68
Breakfast was good, but could be improved.
Overall Experience
9.05
Mixed feelings overall, some positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:18

Property Description

Luxurious Accommodation with Stunning Views

Contemporary Comforts: Indulge in luxury with individually controlled air conditioning, marble bathrooms, and private balconies in every room. Enjoy entertainment with LED Smart TVs, movie channels, and high-speed WiFi.

Premium Facilities: Relax by the heated outdoor pools, play a game of tennis, or keep up with your fitness routine at the onsite fitness centre. Dine at one of the two restaurants offering exquisite cuisine.

Prime Location: Explore chic cafés, bars, and shopping options nearby. With attractions like the Gold Coast Convention and Exhibition Centre, the Star Casino, and the Pacific Fair Shopping Centre within walking distance, there's always something exciting to do.

Book your stay at Sofitel Gold Coast Broadbeach for an unforgettable luxury experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

A security bond of $100 per night is required (refundable upon departure).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Location

Guest Reviews

8.4
Based on 2076 reviews
Cleanliness: 6.68
Service: 9.65
Location: 9.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 9.05
K
Kylie • family_with_children • au
10
2026-10-31 • via Nuitee
C
Cam • couple • au
8
Pros:

Great Location and friendly staff

2026-10-30 • via Nuitee
S
Sener • solo_traveller • au
10
2026-10-30 • via Nuitee
D
DAVE • extended_group • au
8
Good weekend on the Goldie for the V8s
Pros:

Great location and awesome staff

Cons:

Beds were a bit short

2026-10-29 • via Nuitee
Z
zhao • family_with_children • au
9
2026-10-28 • via Nuitee
M
Michele • couple • au
10
Short break convenient location lovely staff
Pros:

Location friendly helpful staff

Cons:

Would have preferred large king bed instead of 2 doubles as my husband is 6ft 4 however I got a better night sleep by myself 🤣

2026-10-27 • via Nuitee
E
Evon • couple • au
10
Pros:

Great location
Friendly staff
Comfy beds

2026-10-26 • via Nuitee
J
Jason • solo_traveller • au
7
It was amazing location and liked it - they staff and services was amazing
Pros:

The location was good and easy to access

Cons:

I was suprised the gym was so small, that was huge let down speacially now that everyone is into health and fitness. I am suprised you have not partnered with the gym in shopping centre to allow guest to use that.

2026-10-26 • via Nuitee
D
Dean • family_with_children • au
9
Pros:

Location

Cons:

Clean and staff were great

2026-10-23 • via Nuitee
R
Ritia • couple • nz
10
Pros:

Loved it from first contact
Seemless straight forward awesome
Will book again !!!!

2026-10-22 • via Nuitee
H
Helen • solo_traveller • au
10
Excellent location with great staff and facilities
Pros:

Check in and reception were excellent. It was easy to park the car. The number plate recognition is great, no fumbling with scanning passes etc. the location is so convenient with everything at your fingertips. The restaurant on the third floor was very good.

Cons:

Everything was great so no need to mention any dislikes

2026-10-21 • via Nuitee
P
Paul • couple • au
9
Overall a very good experience. Great staff and very friendly.
Pros:

Hotel was very central to everything, particularly the Convention Centre.

Cons:

Bar closed at 10:00pm.

2026-10-20 • via Nuitee
T
Tracey • solo_traveller • au
9
Pros:

Clean, quiet, comfortable.

Cons:

No reasons

2026-10-20 • via Nuitee
J
Justine • couple • au
8
Stay here every year and the service never disappoints
Pros:

Location and service

Cons:

The price

2026-10-19 • via Nuitee
L
Lisa • couple • au
8
2026-10-18 • via Nuitee
O
O’Neill • couple • au
5
2026-10-18 • via Nuitee
K
Kirsty • family_with_children • au
9
2026-10-17 • via Nuitee
G
Gaye • couple • au
10
Pros:

Lovely Room with River views...our favourite..Lovely courtesy showed by staff

Cons:

Cost of onsite parking getting expensive

2026-10-17 • via Nuitee
W
Wilson • couple • us
10
2026-10-16 • via Nuitee
M
Margot • family_with_children • nz
10
Like a breath of fresh air. Can't wait to come back!
Pros:

We'd already stayed 2 places on our holiday, which were both upmarket but walking into our room was like a slice of heaven. My daughter (named Sofia so she loves that the name sounds like her name too) made me promise we're coming back for more nights as it's just so beautiful and comfortable and well-located. She spent ages in the pool and spa, which were great and the breakfast was amazing - for her. I'm gluten-free and was grateful for the dedicated area for that also.

Cons:

That our stay was only 1 night before an early morning flight.

2026-10-16 • via Nuitee