Hotel Santa Marta

Hotels
8.8 (3391 reviews)
General Castaños, 14 , Barcelona , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Limited amenities
Breakfast quality inconsistent

Categories

Cleanliness
8.44
Some reviews mentioned cleanliness concerns.
Service
9.41
Many reviews highlighted helpful and friendly staff.
Location
9.45
Numerous mentions of excellent location near transport and attractions.
Room Quality
8.9
Rooms were generally clean and comfortable, with some positive feedback on mattress quality.
Amenities
8.43
Some amenities were lacking, but generally acceptable for hotel tier.
Value for Money
8.89
Good breakfast and services for the price point.
Food and Beverage
7.94
Breakfast received mixed reviews regarding quality.
Overall Experience
8.91
Overall satisfaction was high, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:27

Property Description

Convenient Location
Hotel Santa Marta, a stone's throw away from Barcelona's trendy Born area, offers a convenient stay just 100 metres from França Railway Station. Barceloneta Metro station and the vibrant bars of Barceloneta are within walking distance, while the Gothic Quarter is a mere 500 metres away.

Comfortable Accommodation
Enjoy a comfortable stay in the hotel's simple, air-conditioned rooms equipped with TV, tiled floors, and private bathrooms for your convenience.

Amenities
Indulge in the convenience of vending machines offering a variety of drinks and snacks on-site. Additionally, a car park is located just a short 5-minute walk from the property.

Book your stay at Hotel Santa Marta now for a memorable Barcelona experience.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3391 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
F
Fabiano solo_traveller it
8
2026-07-25 via Nuitee
Z
Zulma Elizabeth solo_traveller at
10
Pros:

Uns hat alles gefallen, sehr sauber freundliches Personal, gutes Essen

2026-07-24 via Nuitee
M
Marijana couple hr
7
2026-07-24 via Nuitee
T
Thomas couple de
10
2026-07-24 via Nuitee
K
Kristine couple de
9
Pros:

Das Hotel liegt direkt neben der Estacio de Franca, ist aber trotzdem sehr ruhig. Die Altstadt, der Hafen und mehrere Museen sind schnell fußläufig zu erreichen. Das Hotel ist auch sonst verkehrstechnisch gut erschlossen und eine Haltestelle der Stadtrundfahrt ganz in der Nähe. Das Personal war sehr freundlich und hilfsbereit und die Zimmer sehr sauber und klimatisiert.

2026-07-22 via Nuitee
R
Regis extended_group br
4
Ruim
Pros:

Café da manhã!

Cons:

O quarto é bom, mas ficamos sem ar condicionado com um calor terrível! Só tinha ar condicionado na recepção, vários clientes foram para a recepção , pois era impossível ficar no quarto! Discuti com o supervisor do hotel! Impossível ser tratado assim! Me deram um ventilador para colocar no quarto e uma garrafa de agua! No dia seguinte me transferiram para um outro hotel da rede! Infelizmente nesse novo hotel meus dados vazaram na internet e tive problemas com o cartão de crédito! Enfim minha experiência não foi nada boa!

2026-07-22 via Nuitee
J
José António solo_traveller pt
9
Pros:

Recomendo. Hotel cidade muito funcional. Bom pequeno almoço. Funcionários muito prestável.

2026-07-22 via Nuitee
J
Jean Baptiste solo_traveller fr
8
2026-07-21 via Nuitee
K
Karen couple au
8
Pros:

Very comfortable room. Staff very helpful.

Cons:

We were contacted by scammers a few weeks before our holiday commenced. Our personal details had been accessed by the scammers and through Hotel Santa Marta. The scammers knew all our reservation details, which must not have been adequately protected. Whilst our stay was comfortable, we would not choose to stay here again, due to this incident, which caused us a lot of inconvenience as our bank cancelled our credit card, just before our holiday commenced.

2026-07-20 via Nuitee
B
Brooke extended_group au
10
Reception staff made our stay the best it could be. We got to stay in our room until our late ferry and felt very safe l
Pros:

Staff were absolutely amazing. The kindest and most welcoming reception staff I have ever had.

Cons:

Aircon was broken but was fixed as we were checking out. To compensate, they provided free breakfast each morning and a fan in the room. No complaints :)

2026-07-20 via Nuitee
G
Giovanni extended_group re
9
Emplacement et personnels agréable
Pros:

Le petit dej est super top

Cons:

Attention à l’approvisionnement du petit dej un peu long

2026-07-20 via Nuitee
F
Fanni couple no
8
Great location with friendly staff
Pros:

The location is amazing, it's very central and close to restaurants, beaches, shops and museums. The staff are super helpful and nice, everyone we interacted with was great. The room was a reasonable size, the two of us were very comfortable there. Everything felt clean and pretty new.

Cons:

The AC wasn't great, it was a little too warm in the rooms even with it going full blast, and the corridors were very warm. The beds weren't very comfortable, especially the pillows. The breakfast was only okay, I'm not sure I'd pay for it again, I think I'd have had better food if I had gone to a local café.

2026-07-19 via Nuitee
C
Cristina extended_group br
9
2026-07-18 via Nuitee
C
chiara couple it
10
2026-07-18 via Nuitee
E
Eva couple us
9
Overall it was a good experience
Pros:

Accessibility

Cons:

Shower area not draining, very slow, was scared it might overflow

2026-07-18 via Nuitee
S
Silvia extended_group ar
1
CUIDADO CON LAS ESTAFAS!!!
Pros:

MUCHO CUIDADO CON ESTE HOTEL. TIENEN UN DESORDEN ADMINISTRATIVO Y TE COBRAN MAL. NOS COBRARON UNA NOCHE POR ADELANTADO TRES DIAS ANTES DE LLEGAR Y LUEGO AL INGRESAR NOS COBRARON LAS 4 NOCHES COMPLETAS!!! NOS COBRARON DE MAS. HASTA AHORA NO NOS DEVUELVEN 628.77 EUROS COBRADOS INDEVIDAMENTE. SE HACEN UNOS LIOS BARBAROS CUANDO TE COBRAN EN MOSTRADOR. OJO!!! MUCHO CUIDADO

Cons:

QUE NOS COBRARON DE MAS Y AUN NO NOS DEVUELVEN EL DINERO...

2026-07-17 via Nuitee
B
Barrios Villalba solo_traveller py
8
Pros:

La amplitud de la habitación

Cons:

El aire acondicionado no funciona muy bien

2026-07-16 via Nuitee
C
Cvetanovics family_with_children lv
6
2026-07-16 via Nuitee
E
Eric couple ca
9
A great way to start our travel in Spain.
Pros:

Localização fantástico e sem barulho.
Estação de Trem e Estação de Metro, Centro Gótico, "Next Door".
Linhas de ónibus também.
Praia - fácil caminhada.

2026-07-14 via Nuitee
G
Ginette solo_traveller ca
10
2026-07-13 via Nuitee