Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Breakfast Quality
Helpful Staff
Cons:
Cleanliness Issues
Value for Money
Small Rooms

Categories

Cleanliness
6.85
The room wasn't clean to the expected standard and appeared as though the cleaner had used the same cloth to clean the fridge after cleaning the bathroom.
Service
8.85
Staff very helpful and service was generally good.
Location
9.35
Excellent location for Darling Harbour, close to attractions.
Room Quality
7.85
Quality of the rooms was generally good, but some rooms are small and not as expected.
Amenities
7.85
Facilities included a dated bar area and a pool that could be improved.
Value for Money
6.85
The hotel felt overpriced considering the issues with cleanliness and amenities.
Food and Beverage
8.85
Quality of breakfast was excellent.
Overall Experience
8.35
Overall experience was good but marred by cleanliness issues and value perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:45

Property Description

Premier Location
Located a stroll away from Sydney's dining and entertainment hub, Novotel Sydney Darling Harbour offers spacious rooms with city skyline views.

Luxurious Amenities
Enjoy a fitness centre, outdoor pool, tennis court, and complimentary 30 minutes of daily lobby WiFi. Indulge in modern rooms with flat-screen TVs and 24-hour room service.

The Ternary Restaurant
Experience relaxed sophistication at the Ternary Restaurant with its Grill Kitchen, Asian Kitchen, and Wine Bar offerings in an open-plan setting.

Book your stay at Novotel Sydney Darling Harbour to immerse yourself in luxury and convenience, steps away from Darling Harbour's top attractions and transport links.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 65 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9755 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 6.85
Food and Beverage: 8.85
Overall Experience: 8.35
B
Bryce • family_with_children • au
10
2026-07-25 • via Nuitee
L
Leanne • family_with_children • au
10
Amazing friendly helpful staff that went above and beyond for us
Pros:

We have stayed a few times its great for us convenient location and parking available

Cons:

It could probably do with an update but still lovely

2026-07-25 • via Nuitee
A
Aaron • couple • au
6
Please and good location but needs some upgrades
Pros:

Location and staff were great. Breakfast buffet and restaurant area are quite lovely

Cons:

The rooms are SO dark. The lighting is terrible. It’s very hard to get ready. Even with all lights on you can’t see inside your suitcase on the luggage bench as it’s so dark and you can see your clothes in the wardrobe. The only good light is in the bathroom.

2026-07-24 • via Nuitee
M
Michael • couple • au
8
very good just needed more seating
Pros:

good location

Cons:

two chairs in room instead of one no where to sit

2026-07-24 • via Nuitee
A
Asinate • couple • au
9
2026-07-24 • via Nuitee
V
Vivi • family_with_children • uy
10
Pros:

Las comodidades, servicio y ubicación

Cons:

Podría incluir desayuno en el precio de la noche

2026-07-24 • via Nuitee
G
Ghanshyam • couple • au
2
Pros:

Location

Cons:

Room Air conditioning system was not working.

2026-07-23 • via Nuitee
S
Sanya • couple • au
9
Amazing
Pros:

There could be more options

Cons:

Location & Staff

2026-07-22 • via Nuitee
M
Manod • solo_traveller • au
10
2026-07-22 • via Nuitee
J
John • couple • au
7
Great location if attending a conference and staff were great
Pros:

Clean, very close to conference facilities

Cons:

Rooms are a bit tired now

2026-07-22 • via Nuitee
I
Irina • family_with_children • il
10
Pros:

всё было замечательно. Персонал вежливый и квалифицированный. Расположение отличное, очень удобное, близко к самому центру. Очень хорошие завтраки.

2026-07-21 • via Nuitee
J
John • couple • au
10
Value for mony in the Darling Harbour location
Pros:

Always a quality expereince at the Novotel. Checkin staff at reception friendly and well trained

Cons:

All fine

2026-07-21 • via Nuitee
M
Mirella • family_with_children • au
10
Perfect in all aspects.
Pros:

Was delighted with the upgrade in room & the early check in. Everything was great.

Cons:

I can’t think of anything that we didn’t like.

2026-07-21 • via Nuitee
S
Stephanie • family_with_children • au
8
We had a wonderful short stay in the heart of Sydney
Pros:

Location was great. A perfect mini break hotel

2026-07-21 • via Nuitee
J
John • solo_traveller • au
10
2026-07-21 • via Nuitee
G
Greg • solo_traveller • au
9
2026-07-21 • via Nuitee
P
Paul • family_with_children • au
10
2026-07-21 • via Nuitee
N
Nor • family_with_children • au
10
A perfect staycation for the whole family.
Pros:

It’s our favourite place to stay in Sydney. It is incredibly kid friendly with nightly movie screenings during the holidays. Kids also eat for free with an accompanying adult at the breakfast buffet. There is also a nice corner where the kids can play with the soccer table. It’s really rare to find a place that caters for the whole family. The staff is wonderful and patient. When one of our friends was nursing a sick child, the floor manager also sent her breakfast up to the room and checked on her. We will definitely come back!

Cons:

Nothing was unpleasant.

2026-07-20 • via Nuitee
L
Locker • solo_traveller • nz
10
Pros:

Good location, lovely food, comfortable room, friendly staff

Cons:

Bar staff not sure how to make drinks ordered

2026-07-19 • via Nuitee
A
Adam • couple • au
9
2026-07-19 • via Nuitee