Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Breakfast Quality
Helpful Staff
Cons:
Cleanliness Issues
Value for Money
Small Rooms

Categories

Cleanliness
6.85
The room wasn't clean to the expected standard and appeared as though the cleaner had used the same cloth to clean the fridge after cleaning the bathroom.
Service
8.85
Staff very helpful and service was generally good.
Location
9.35
Excellent location for Darling Harbour, close to attractions.
Room Quality
7.85
Quality of the rooms was generally good, but some rooms are small and not as expected.
Amenities
7.85
Facilities included a dated bar area and a pool that could be improved.
Value for Money
6.85
The hotel felt overpriced considering the issues with cleanliness and amenities.
Food and Beverage
8.85
Quality of breakfast was excellent.
Overall Experience
8.35
Overall experience was good but marred by cleanliness issues and value perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:45

Property Description

Premier Location
Located a stroll away from Sydney's dining and entertainment hub, Novotel Sydney Darling Harbour offers spacious rooms with city skyline views.

Luxurious Amenities
Enjoy a fitness centre, outdoor pool, tennis court, and complimentary 30 minutes of daily lobby WiFi. Indulge in modern rooms with flat-screen TVs and 24-hour room service.

The Ternary Restaurant
Experience relaxed sophistication at the Ternary Restaurant with its Grill Kitchen, Asian Kitchen, and Wine Bar offerings in an open-plan setting.

Book your stay at Novotel Sydney Darling Harbour to immerse yourself in luxury and convenience, steps away from Darling Harbour's top attractions and transport links.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Jun 1, 2026 until Fri, Jun 19, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 65 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9621 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 6.85
Food and Beverage: 8.85
Overall Experience: 8.35
S
Stewart • couple • au
8
Close to many attractions for country kids
Pros:

Location

Cons:

There was no mention of the two free vouchers or happy hour

2026-06-14 • via Nuitee
C
Connie • family_with_children • au
7
Lovely staff. Great location.
Pros:

Location

Cons:

A little dated for what you pay

2026-06-13 • via Nuitee
W
Willie • family_with_children • au
8
2026-06-13 • via Nuitee
B
Bendall • solo_traveller • au
10
Pros:

Clean and comfortable with helpful and pleasant staff.

Cons:

Disappointed by all the construction and obstructed view. This is not caused by Novotel

2026-06-12 • via Nuitee
D
Daryl • extended_group • au
10
2026-06-12 • via Nuitee
L
Lindsay • solo_traveller • au
9
VERY GOOD
2026-06-12 • via Nuitee
W
Wendy • solo_traveller • au
4
2026-06-12 • via Nuitee
Y
Youngyi • extended_group • au
8
Location
Pros:

Excellent location

Cons:

Not really

2026-06-11 • via Nuitee
J
Joe • solo_traveller • au
10
Pros:

Yes we went there on holiday it was great we really enjoyed it the location is absolutely the best thing about it plus the hotel is very good also we'd recommend it to anybody

2026-06-11 • via Nuitee
K
Kaori • family_with_children • au
10
2026-06-10 • via Nuitee
E
Emily • couple • au
7
2026-06-10 • via Nuitee
G
Gian Carlo • solo_traveller • au
10
2026-06-10 • via Nuitee
J
Jan • solo_traveller • au
7
2026-06-10 • via Nuitee
A
Aveth • family_with_children • au
8
It’s good stay overall
Pros:

Location

Cons:

Bathtub filty

2026-06-09 • via Nuitee
B
Bryan • couple • au
7
Comfortable stay in a great location and the room was spacious.
Pros:

Check in was easy and staff member terrific.

Cons:

Room had a 'smoker' smell to it and shower recess needs re-grout. Also think the overnight parking is exxy

2026-06-09 • via Nuitee
D
Deveigne • solo_traveller • au
2
Lack of bottled water in room at a major tourist destination appaling
Pros:

Closesness to datljng harbour

Cons:

Lack of bottled water in roomoinntjis say and age it should be mandatory.

2026-06-09 • via Nuitee
K
Kerry • couple • au
8
Was lovely and clean
Pros:

Good spot close to where we had to go for a wedding

Cons:

No extra pillows or biscuits

2026-06-09 • via Nuitee
A
Arjun • solo_traveller • au
8
2026-06-09 • via Nuitee
L
Lee • extended_group • my
9
Overall, the stay is satisfied except the parking fee is quite high
Pros:

The room was spacious and comfortable which is satisfy, the location is near to market

Cons:

The room lighting is dim which cannot read the book

2026-06-09 • via Nuitee
K
Kathryn • family_with_children • au
9
Good except for being charged twice fir parking
Pros:

Staff where and amenities where good

Cons:

They have charged me twice for parking I paid for parking at checkout and then they charged my card later in the day same day waiting on credit to my card

2026-06-08 • via Nuitee