Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Breakfast Quality
Helpful Staff
Cons:
Cleanliness Issues
Value for Money
Small Rooms

Categories

Cleanliness
6.85
The room wasn't clean to the expected standard and appeared as though the cleaner had used the same cloth to clean the fridge after cleaning the bathroom.
Service
8.85
Staff very helpful and service was generally good.
Location
9.35
Excellent location for Darling Harbour, close to attractions.
Room Quality
7.85
Quality of the rooms was generally good, but some rooms are small and not as expected.
Amenities
7.85
Facilities included a dated bar area and a pool that could be improved.
Value for Money
6.85
The hotel felt overpriced considering the issues with cleanliness and amenities.
Food and Beverage
8.85
Quality of breakfast was excellent.
Overall Experience
8.35
Overall experience was good but marred by cleanliness issues and value perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:45

Property Description

Premier Location
Located a stroll away from Sydney's dining and entertainment hub, Novotel Sydney Darling Harbour offers spacious rooms with city skyline views.

Luxurious Amenities
Enjoy a fitness centre, outdoor pool, tennis court, and complimentary 30 minutes of daily lobby WiFi. Indulge in modern rooms with flat-screen TVs and 24-hour room service.

The Ternary Restaurant
Experience relaxed sophistication at the Ternary Restaurant with its Grill Kitchen, Asian Kitchen, and Wine Bar offerings in an open-plan setting.

Book your stay at Novotel Sydney Darling Harbour to immerse yourself in luxury and convenience, steps away from Darling Harbour's top attractions and transport links.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 65 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9673 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 6.85
Food and Beverage: 8.85
Overall Experience: 8.35
W
Wayne • couple • au
8
Great spot and comfortable and clean
Pros:

Perfect location

2026-07-12 • via Nuitee
J
Jasmeen • solo_traveller • au
6
2026-07-11 • via Nuitee
L
Laura • couple • au
10
2026-07-11 • via Nuitee
K
Ketul • couple • in
8
Pros:

Hotel Ambience is so good.

2026-07-11 • via Nuitee
E
Emily • couple • au
5
Access to the tram via car park (it is close, walking around 7-10 min). Room is not clean. When we checked in, found hai
Cons:

Outdated room, mould in bathroom, fan in bathroom doesnt work, staff could have been more friendly especially the receptionists.

2026-07-11 • via Nuitee
T
Tanya • couple • au
10
2026-07-11 • via Nuitee
J
Joanne • family_with_children • au
8
2026-07-11 • via Nuitee
P
Pushkar • couple • au
1
2026-07-11 • via Nuitee
J
Jeevan • family_with_children • au
4
2026-07-10 • via Nuitee
V
Vikramjit • couple • my
9
Efficient and comfortable
Pros:

Courteous and helpful staff, well-located.

Cons:

In the expensive side

2026-07-10 • via Nuitee
K
Kateryna • solo_traveller • ua
8
2026-07-10 • via Nuitee
S
Stacey • solo_traveller • au
10
Superb!!!
Pros:

Room exceptional, view brilliant, location superb, breakfast and coffee yummy, room service good price and tasty. Will return.

Cons:

Occassionally, house cleaning left dishes etc and not quite tidy but not a big deal.

2026-07-10 • via Nuitee
D
Dale • solo_traveller • au
9
Very good
Pros:

Clean, comfortable, close to everything

Cons:

Next door was very very rowdy all night. I was going to complain but i don’t like complaining.

2026-07-09 • via Nuitee
H
Helene • extended_group • au
9
2026-07-09 • via Nuitee
W
Wendy • solo_traveller • au
8
Great location and helpful staff
Pros:

The staff were lovely and very helpful and the location is great!

Cons:

The rooms/bathroom look a bit aged, and there is a lot of construction around the place. The lifts to access the hotel from the car park weren’t great: one set were not working and the other had some very loud banging as it moved.

2026-07-09 • via Nuitee
K
Kristy • family_with_children • au
4
Not very happy, would not reccomend to friends or family
Pros:

Breakfast was the best part of our stay nice food and lots of veriarty

Cons:

Check in was late making us wait an hour with 3 kids in the lobby, room wasnt very clean sticky residue left on tables and rubish under the bed, very lityle staff on front desk so had to que up for 20 minutes just to check out overall not very happy for the money we paid

2026-07-09 • via Nuitee
A
Anu • family_with_children • sg
8
2026-07-08 • via Nuitee
S
Sugandhini • couple • au
5
2026-07-08 • via Nuitee
M
Ming • family_with_children • au
10
2026-07-08 • via Nuitee
C
Christine • family_with_children • au
10
Great views from our room friendly helpful staff easy parking great food !! Will most definitely be back
Pros:

Perfect location for our getaway! Will most definitely be coming back here. Clean tidy great rooms breakfast was great 😊 the view from our room was amazing!!

2026-07-08 • via Nuitee