Crowne Plaza Solihull by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.5 (2755 reviews)
61 Homer Road , Solihull , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Lift issues
Poor lighting
Spa cleanliness

Categories

Cleanliness
7.89
Rooms were generally clean despite worn furnishings. However, concerns about the cleanliness of the spa.
Service
9.36
Staff were described as friendly and accommodating, especially during the room change situation.
Location
9.4
The location was consistently praised, being very convenient next to a shopping center.
Room Quality
7.35
Rooms were comfortable but concerns about lighting and noise from machinery were noted.
Amenities
7.88
Lifts were frequently mentioned as problematic and the spa had cleanliness issues.
Value for Money
8.34
The hotel met expectations for price but guests expressed some concerns about hidden costs like parking.
Food and Beverage
8.89
Breakfast was well-received, but service at the bar was occasionally slow.
Overall Experience
8.86
The overall experience was positive despite some issues with lifts and lighting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:43

Property Description

Luxurious Accommodations:
Crowne Plaza Solihull offers a variety of bedroom types with modern amenities including flat-screen TVs, tea/coffee facilities, and private bathrooms with complimentary bathrobes.

Meeting and Event Spaces:
With 12 meeting rooms capable of hosting up to 200 delegates, the hotel provides versatile spaces for conferences and events. Ideal for business travelers looking for a professional setting.

Leisure Facilities:
Guests can relax and unwind at Club Moativation, featuring a heated indoor pool, sauna, hot tub, and a fully equipped gym. Perfect for unwinding after a busy day of work or travel.

Experience comfort and convenience at Crowne Plaza Solihull. Book now for a memorable stay!

Important information:

From Saturday 23rd December until Monday 1st January our food offering will be a limited menu and our breakfast times will vary from our usual service times. Please contact the hotel should you require any further information.Sauna is closed from 2026-09-01 until 2026-05-22
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £10 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2755 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
R
rose82018 • Family • Weybridge, Surrey, England
10
Fabulous Weekend
Pros:

Thank you to all who helped make our first stay at Crowne Plaza Solihull such a wonderful experience . From the outset , the welcome and service at reception was excellent . The rooms were modern , spacious and inviting and we had a fabulous nights sleep appreciating the premium bedding . We had our two year old grandson with us and all staff were so friendly and kind to him. We are so impressed with all staff we had contact with. Breakfast was delicious and wide-ranging in choice. We then had coffee on the terrace with a beautiful lakeside view . Idyllic . We really look forward to our next visit :)

2026-06-20 • via Tripadvisor
R
Rachel • family_with_children • vn
4
2026-06-20 • via Nuitee
R
Rachael • family_with_children • gb
9
Lovely hotel friendly staff and great breakfast
Pros:

Lovely spacious room with access to the shared large balcony with a huge chess set that the kids enjoyed. Beautiful bathroom with twin sinks and very clean. Breakfast has an excellent range to enjoy.

Cons:

Could have done with a few more pillows on such a large bed but I likely could have asked for some and they would have been provided. Shower isn’t very powerful so takes a while to rinse hair out.

2026-06-20 • via Nuitee
N
Norman • couple • gb
7
Stay was good overall but spoiled by the effort required to open and close the room curtain.
Pros:

Breakfast was good.

Cons:

The curtain in the required us to stand on the settee to close it properly - it wasn't hung correctly in the first place - being a ceiling to floor it should have had a pull cord for opening and closing!

2026-06-19 • via Nuitee
R
Rachel • couple • gb
8
2026-06-18 • via Nuitee
M
Murray • couple • gb
8
Very comfortable, clean and great value. Will stay again.
Pros:

Spotlessly clean, really comfortable and good facilities and the staff were all friendly and attentive.

Cons:

Nothing worthy of comment

2026-06-18 • via Nuitee
E
emilyaQ231GJ • Couples
10
Great location and room
Pros:

I emailed in advance requesting early check in and late check out. I was advised the early check in would be prioritised but not guaranteed (which is standard as it is subject to availability) but my late check out was confirmed in advance. We arrived early with the plan to sit in the bar area as we arrived about 12pm but we were surprised to find our room was ready.

The room was amazing, it was large and modern with good air con and a big bathroom. There was a door to an outdoor area that we loved.

As it was our anniversary stay I asked if anything could be added to the room (sometimes there is a paid for service). To my surprise the hotel added on breakfast for us and left us some biscuits in the room as a gift.

Breakfast was one of the best I’ve had at a hotel and it was all fresh and well stocked. They even had multiple types of eggs available on the buffet such as scrambled, poached and fried.

The lounge had generally had a good selection of food and drinks. The food in the evening was checked regularly and topped up as required.

The only slight negative we experienced during our stay was with the lounge and it wasn’t necessarily the hotels fault. On our first night there was a good selection of drinks including Diet Coke but by the second day they had ran out and there was no stock (the member of staff did check for us which we appreciated). We noticed some guests in the lounge taking around 6 or 7 cans away in their bag but there is nothing the hotel can do to stop this really.

I will definitely be staying here again and I hope to get the same room as it was one of the best rooms I’ve stayed in.

2026-06-17 • via Tripadvisor
P
Penny • solo_traveller • gb
1
Exhausting
Cons:

Dreadful room right by lift that was extremely noisy. Took an hour in the middle of the night to arrange to finally get moved to a different room admirer initially being told it was the worst room they had but there were no other options

2026-06-17 • via Nuitee
N
NERSEN • solo_traveller • gb
9
Pros:

Great reception and restaurant staff

Cons:

The pool is small

2026-06-16 • via Nuitee
D
Derek • couple • gb
8
2026-06-15 • via Nuitee
J
Jamie • couple • gb
10
2026-06-14 • via Nuitee
E
Emily • family_with_children • gb
7
2026-06-14 • via Nuitee
M
Maria • couple • gb
10
2026-06-12 • via Nuitee
S
Stuart Stone • solo_traveller • gb
7
2026-06-10 • via Nuitee
M
Mark Ian Butler • solo_traveller • gb
4
Inaccessible shower in a so called accessible roo.
Pros:

Location

Cons:

Offered an accessible room, with an inaccessible shower....requiring me to climb in and out of a bath. Which cant work as a wheelchair user
I got told they have two accessible rooms, with only one having a walk I shower...... please please make these issues obvious on the website and when booking !

2026-06-10 • via Nuitee
Z
Z405VEchrism • Couples
6
Adequate for a short stay
Pros:

The location is good and convenient for the shopping centre and for eating out.
The hotel ameneties are fine and the place is clean but the decor, carpets etc. and the lighting are so depressing that we used the bar only once, we didn't use the restaurant and came home sooner than planned.

2026-06-09 • via Tripadvisor
S
Saurabh • solo_traveller • ch
10
2026-06-09 • via Nuitee
J
Jessica • extended_group • gb
8
Cons:

Very loud other guests arguing in the night and slamming doors. Swearing, shouting. There was a wedding the night we stayed.

2026-06-08 • via Nuitee
R
Robin • family_with_children • gb
10
Amazing hotel close to NEC
Pros:

Excellent high quality hotel.
Amazing facilities
Lovely staff
Great location

Cons:

Nothing

2026-06-08 • via Nuitee
L
louisemK1670KP • Business
2
Poor experience.
Pros:

Worst night sleep, people need to be warned if they are placed next to the lift!!!!! As they then could not swap our room. Paying £100 for a room I couldn’t even sleep in!!! Poor menu!! Absolutely ridiculous accommodation.
Completely unacceptable.

2026-06-07 • via Tripadvisor