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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Laundry
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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Key card access
Review Highlights
Categories
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Property Description
Indulge in Comfort and Convenience
Convenient Amenities: Enjoy a daily hot breakfast buffet, an indoor pool, and non-smoking rooms with modern facilities like a microwave and refrigerator.
Stay Connected and Fit: Benefit from free Wi-Fi throughout the property, a fitness center, and free parking for a hassle-free stay.
Explore Nearby Attractions: Located near the University of Alabama Birmingham, Splash Adventure Waterpark, and Birmingham Museum of Art, our hotel is the perfect base to discover the city.
Book your stay at Best Western Carlton Suites for a memorable and enjoyable experience!
Please note that the elevator will be unavailable from until November 30, 2025. During this period, guests must use the stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair:
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Clean easy access from interstate
Okay
Very nice
Location. TV and programs.
Place is not clean . Bath tub drain very slow. Smells bad.
I got there two hours early and had to wait till three to check in. I was offered quicker accommodations for an upcharge.
See above
Hotel was clean, staff was helpful and friendly, was close to several food options and stores.
The management and staff have been kind and helpful. The location is great.
Nothing.
The exceptional staff and specifically, Mr. N. Patel for great work ethics
The breakfast was fantastic. Eggs, sausage, toast, muffins, cereal, etc. They had a waffle maker the kids liked. The beds were comfortable, and the ac worked well. I also really liked the layout of the room, and it had a mini fridge and microwave. The landscaping was gorgeous.
The smell. There was a horrible musty smell through the whole hotel, like old mildew covered laundry. The room smelled worse, it had that damp mildew smell on top of stale cigarettes, even though it's supposed to be non-smoking. I had to wash everything I brought to the room, even laundry I didn't wear. We were traveling to take my 3 year old to children's hospital for a heart procedure, and he has oxygen issues, so he's very sensitive to air quality. There was also only one elevator and it was so slow. The layout is also a bit odd. The price for one night, with the horrible odor was not worth it. Would not stay again, unless there was something done about the smell.
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