Best Western Carlton Suites

Hotels
•
Best Western
8.4 (1201 reviews)
140 State Farm Parkway , Birmingham , US
+1 205-940-9990

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Staff
Location
Value for Money
Food Quality
Cons:
Cleanliness Issues
Room Quality Problems
Amenities Not Available

Categories

Cleanliness
7.73
Reviews mentioned issues like sticky floors and bed bugs.
Service
9.2
Consistently positive feedback regarding staff friendliness and helpfulness.
Location
8.74
Described as convenient and near restaurants and retail.
Room Quality
7.69
Some complaints about cleanliness and functionality of amenities.
Amenities
7.72
Indoor pool was unavailable, causing disappointment.
Value for Money
8.68
Affordable pricing for the services offered.
Food and Beverage
8.73
Breakfast was rated positively by multiple reviews.
Overall Experience
8.7
Overall a decent stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:29

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a daily hot breakfast buffet, an indoor pool, and non-smoking rooms with modern facilities like a microwave and refrigerator.

Stay Connected and Fit: Benefit from free Wi-Fi throughout the property, a fitness center, and free parking for a hassle-free stay.

Explore Nearby Attractions: Located near the University of Alabama Birmingham, Splash Adventure Waterpark, and Birmingham Museum of Art, our hotel is the perfect base to discover the city.

Book your stay at Best Western Carlton Suites for a memorable and enjoyable experience!

Important information:

Please note that the elevator will be unavailable from until November 30, 2025. During this period, guests must use the stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1201 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
K
Kelly johana • couple • be
10
2026-09-13 • via Nuitee
L
Lartha • extended_group • us
10
Very pleased
Pros:

Everything!

2026-09-03 • via Nuitee
L
Latisha • couple • us
10
My overall stay was amazing and wouldn’t change it, honestly it was the best experience we’ve had.
Pros:

The friendliness of the staff was overall amazing!

Cons:

The thin blankets on the bed it was like sleeping under a sheet.

2026-09-03 • via Nuitee
R
Rosemary • couple • us
7
Decent place to stay for a quick overnight for travel.
Pros:

Very convenient location, right off highway. Accommodated my pets.

Cons:

Floors were sticky. Room was damp

2026-09-02 • via Nuitee
T
Takisha • couple • us
10
Excellent for the price
Pros:

It was in good location from restaurant to shopping

Cons:

The bathroom is really small.

2026-08-31 • via Nuitee
J
Judith • family_with_children • us
8
The overall stay was good.
Pros:

The breakfast was good.

Cons:

I didn’t like been charged for everything extra, early check in for a hour and half , change from king to a double and etc.

2026-08-31 • via Nuitee
A
Agnes • couple • us
7
Room humidity was VERY uncomfortable not due to weather conditions
Pros:

Great location.i believe the room needed airing out with a dehumidifier for a few days. Not likely to stay here again.

Cons:

The humidity in the room was VERY HIGH and the carpets may have been cleaned but not dried completely, the room needed a dehumidifier to dry it out.

2026-08-30 • via Nuitee
R
Richard • solo_traveller • us
10
I’ve stayed at this property multiple times found it the best choice after trying other facilities in the same area
Pros:

Clean easy access from interstate

2026-08-26 • via Nuitee
D
Denisse • couple • us
10
Pros:

Very nice

2026-08-25 • via Nuitee
D
Denisse • couple • us
10
Pros:

Okay

2026-08-25 • via Nuitee
N
Naudia • couple • us
10
2026-08-16 • via Nuitee
K
Kangchul • solo_traveller • us
5
Pros:

Location. TV and programs.

Cons:

Place is not clean . Bath tub drain very slow. Smells bad.

2026-08-08 • via Nuitee
J
jean pierre • family_with_children • us
4
2026-08-08 • via Nuitee
M
Michael • solo_traveller • us
8
Once in the room is was very good.
Pros:

I got there two hours early and had to wait till three to check in. I was offered quicker accommodations for an upcharge.

Cons:

See above

2026-08-03 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Hotel was clean, staff was helpful and friendly, was close to several food options and stores.

2026-08-02 • via Nuitee
D
David • extended_group • us
8
2026-08-02 • via Nuitee
T
Tarvares • couple • us
10
2026-08-02 • via Nuitee
C
Charles • couple • us
10
2026-07-25 • via Nuitee
J
Joy • couple • us
7
2026-07-23 • via Nuitee
K
Kacey • solo_traveller • us
6
2026-07-23 • via Nuitee