Hotel Europa, BW Signature Collection

Hotels
•
Groupe Kejja
7.8 (4086 reviews)
1240 Rue Drummond , Montréal , ca
+15148666492

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
No breakfast service

Categories

Cleanliness
6.94
Not as clean as it could have been, with reports of hair in the shower and some complaints about the washroom.
Service
7.91
Service was standard, but a lack of empathy noted when addressing room issues.
Location
9.45
Amazing location in the heart of downtown Montreal, with easy access to restaurants and attractions.
Room Quality
7.4
Rooms were described as small and basic, with issues such as noise from heaters.
Amenities
7.43
Limited amenities with basic accommodations, lacking some expected toiletries.
Value for Money
7.39
Considered average value, with better options potentially available for the same price.
Food and Beverage
7.44
Limited food options available, with some guests expressing dissatisfaction with the absence of breakfast service.
Overall Experience
8.41
Overall experience was positive, despite some drawbacks related to cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Convenient Location in Montreal's Business District
Situated in Montreal's business district and close to the Bell Centre event venue, Best Western Plus Montreal Downtown offers free WiFi and a fitness centre for guests' convenience.

Comfortable Rooms with Amenities
Each room at the hotel is equipped with a cable TV, work desk, and a coffee machine, ensuring a comfortable stay for guests.

Dining Options and Nearby Attractions
Guests can savor delicious breakfast and lunch options at the on-site Chez Cora restaurant and unwind at the hotel's bar. With the Montreal Fine Arts Museum a short walk away and the Notre-Dame Basilica a quick drive from the hotel, guests can easily explore the city's cultural treasures.

Book your stay at Best Western Plus Montreal Downtown for a memorable experience in the heart of Montreal's vibrant business district.

Important information:

For reservation with same day arrival, if the credit card is invalid, the hotel reserves the right to cancel the booking at any time without prior notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 4086 reviews
Cleanliness: 6.94
Service: 7.91
Location: 9.45
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 8.41
O
Odeh • solo_traveller • ng
9
Splendid
Pros:

Location from airport and the train station was on point!

2026-07-03 • via Nuitee
J
Jordan • couple • ca
9
2026-07-03 • via Nuitee
C
Cindy • couple • ca
1
2026-07-02 • via Nuitee
S
Stephen • solo_traveller • fr
2
Disappointed
Pros:

Location

Cons:

One elevator didn't work. Bare lightbulb in room. No place to put clothes in a drawer. Very poor breakfast.

2026-07-02 • via Nuitee
4
445vincep • Couples • Edmonton, Alberta
10
Great Stay!
Pros:

Stayed one night. Nice hotel with helpful staff. Room was nice, comfortable and clean. Location is very good close to all amenities. Would recommend for your next stay in Montreal.

2026-07-01 • via Tripadvisor
S
Suzanne • solo_traveller • ca
9
2026-07-01 • via Nuitee
A
Akshay Vitthal • extended_group • ca
7
Good hotel but elevator issue.
Pros:

It was clean, close to downtown.

Cons:

The elevators are extremely slow and room was small for 2 double beds.

2026-07-01 • via Nuitee
K
Kellie • solo_traveller • ca
10
2026-07-01 • via Nuitee
A
Aurélien • solo_traveller • ca
8
2026-07-01 • via Nuitee
B
Bart • solo_traveller • be
7
Goede ligging, faire prijs kwaliteit, eenvoudige maar propere kamer
Pros:

Het vriendelijke personeel.

Cons:

Kleine WC

2026-07-01 • via Nuitee
R
Romeo • solo_traveller • ca
1
Cons:

Property not accepting date changes

2026-06-30 • via Nuitee
J
Judith • solo_traveller • ca
4
Good location, it needs new carpets, better cleaning and
Pros:

I liked the location. The reception staff were very nice and helpful. The housekeeper gave me more towels when I asked , but I had already showered. Nice coffee machine in lobby.

Cons:

I only got one towel. I paid 224$ and had very small room where my knees almost touched the Shower stall when sitting on the toilet. The halls were dirty and needed vacuuming.

2026-06-30 • via Nuitee
M
Maxine • solo_traveller • ca
10
Pros:

Beautiful. Well kept. Very comfortable beds.
The towels were luxurious.

Cons:

But the floors were sticky and carpets needed to be cleaned

2026-06-30 • via Nuitee
K
Karl • family_with_children • us
3
Not the best if you have mobility issues
Pros:

Location good, staff friendly

Cons:

Problem with elevators my entire stay. I am not very mobile so it was a hardship my entire stay

2026-06-30 • via Nuitee
C
Craig • couple • ca
10
2026-06-30 • via Nuitee
I
Irina • couple • ca
10
Pros:

Guy from Panama at the front desk was so helpful and friendly! Definitely gave us a great welcome!

Cons:

The stairs are very scary, should have more signs to indicate how to get to the rooms. Almost had a panic attack because we thought we were trapped.

2026-06-29 • via Nuitee
W
Waelbers • solo_traveller • mu
9
Value for money
Pros:

Location

Cons:

Working space

2026-06-29 • via Nuitee
A
anton • solo_traveller • lv
4
2026-06-29 • via Nuitee
W
Wataru • extended_group • jp
10
2026-06-29 • via Nuitee
Y
yazmin • couple • co
9
2026-06-28 • via Nuitee