Hotel Europa, BW Signature Collection

Hotels
BW Signature Collection by Best Western
7.8 (4197 reviews)
1240 Rue Drummond , Montréal , ca

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
No breakfast service

Categories

Cleanliness
6.94
Not as clean as it could have been, with reports of hair in the shower and some complaints about the washroom.
Service
7.91
Service was standard, but a lack of empathy noted when addressing room issues.
Location
9.45
Amazing location in the heart of downtown Montreal, with easy access to restaurants and attractions.
Room Quality
7.4
Rooms were described as small and basic, with issues such as noise from heaters.
Amenities
7.43
Limited amenities with basic accommodations, lacking some expected toiletries.
Value for Money
7.39
Considered average value, with better options potentially available for the same price.
Food and Beverage
7.44
Limited food options available, with some guests expressing dissatisfaction with the absence of breakfast service.
Overall Experience
8.41
Overall experience was positive, despite some drawbacks related to cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Convenient Location in Montreal's Business District
Situated in Montreal's business district and close to the Bell Centre event venue, Best Western Plus Montreal Downtown offers free WiFi and a fitness centre for guests' convenience.

Comfortable Rooms with Amenities
Each room at the hotel is equipped with a cable TV, work desk, and a coffee machine, ensuring a comfortable stay for guests.

Dining Options and Nearby Attractions
Guests can savor delicious breakfast and lunch options at the on-site Chez Cora restaurant and unwind at the hotel's bar. With the Montreal Fine Arts Museum a short walk away and the Notre-Dame Basilica a quick drive from the hotel, guests can easily explore the city's cultural treasures.

Book your stay at Best Western Plus Montreal Downtown for a memorable experience in the heart of Montreal's vibrant business district.

Important information:

For reservation with same day arrival, if the credit card is invalid, the hotel reserves the right to cancel the booking at any time without prior notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Location

Guest Reviews

7.8
Based on 4197 reviews
Cleanliness: 6.94
Service: 7.91
Location: 9.45
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 8.41
E
Elisa couple at
8
Pros:

Lage und Preis-Leistung

Cons:

Fenster konnte man nicht öffnen, es war sehr laut in der Nacht

2026-08-29 via Nuitee
F
Florian solo_traveller fr
2
A fuir
Pros:

Uniquement la localisation

Cons:

Vétuste, pas très propre, Clim plus que bruyante et bruit extérieur incessant

2026-08-29 via Nuitee
E
Ellen solo_traveller us
8
2026-08-29 via Nuitee
L
Lisa family_with_children ca
5
It was a very expensive stay for an extremely small room.
Pros:

Front desk was friendly and helpful. Location was great

Cons:

The room was so small. Very tight bathroom. Very limited space to put luggage. Unremarkable decor.

2026-08-28 via Nuitee
A
Arkadi solo_traveller ca
3
It is ok for one night stay but would not recommend to anyone
Pros:

Location

Cons:

Hotel in terrible condition
AC very noisy rooms are outdated

2026-08-27 via Nuitee
L
larry solo_traveller us
7
2026-08-27 via Nuitee
P
Pinki solo_traveller ca
8
2026-08-25 via Nuitee
P
Peter family_with_children us
7
Great location to Mcgill Head desk clerk was very helpful and pleasant to talk to . She did her best
Pros:

Breakfast was not free but outstanding bedt ever

Cons:

The hall carpet was not up to date rather old and not very clean which lead to a smell in our room . Our shower hand held was broken and later we had no water after I was full of soap all over my body rinsed with tap water. For 1200.00 this place needs improvements on lighting in the halls and bed rooms , 1 chair only small rooms just no comforter in the over all atmosphere.

2026-08-25 via Nuitee
T
Tian solo_traveller jp
7
2026-08-24 via Nuitee
O
Oceanie family_with_children ca
6
2026-08-24 via Nuitee
R
Rosa extended_group ca
1
2026-08-24 via Nuitee
Z
Zinaida couple ca
8
2026-08-23 via Nuitee
K
katherin solo_traveller ca
10
2026-08-22 via Nuitee
G
Gaelle family_with_children fr
8
2026-08-22 via Nuitee
T
Thomas solo_traveller de
9
Guter Ausgangspunkt zur Stadterkundubd
Pros:

Gute Lage in der Stadt. Großes Zimmer. Kostenloser Kaffee in der Lobby. Parken nebenan im Parkhaus.

2026-08-22 via Nuitee
D
David couple gb
4
Would not return
Cons:

The room was smaller than expected and very expensive. After unpacking we found that the hot water was not working - which it seems reception was aware of but did not mention when checking in.

2026-08-22 via Nuitee
G
Gabriele family_with_children fr
9
2026-08-21 via Nuitee
C
Carmen solo_traveller de
8
Pros:

Topp Lage, Gepäckaufbewahrung bis Check in, nahe gelegenes Parkhaus, Fitnessraum

Cons:

Ausblick aus dem Fenster, aber egal, da nur zum Schlafen dort

2026-08-20 via Nuitee
S
Sharfuddin solo_traveller ca
9
2026-08-19 via Nuitee
B
Bence Balázs solo_traveller hu
9
2026-08-18 via Nuitee