Comfort Suites Nashville Airport - BNA

Hotels
Comfort Suites
7.5 (1169 reviews)
2521 Elm Hill Pike , Nashville , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bedding
Cons:
Inconsistent cleanliness
Poor maintenance

Categories

Cleanliness
5.71
Multiple mentions of dirty rooms, bugs, and unclean facilities impacted the score.
Service
8.68
Most reviews highlighted friendly service from some staff members, despite some negative experiences.
Location
8.72
Overall positive comments about the location, though one review noted it wasn't close to amenities.
Room Quality
6.67
Issues with room maintenance such as bad smells, creaky doors, and plumbing problems were noted.
Amenities
7.7
Praise for comfortable beds, but negative feedback on outdated facilities and missing items.
Value for Money
7.66
Some guests felt charged unfairly, affecting perceived value.
Food and Beverage
6.71
Breakfast options and cleanliness issues lowered expectations.
Overall Experience
8.18
Despite several issues, some guests enjoyed their stay and liked the atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:19

Property Description

Convenient Airport Transfer Service
This Nashville hotel stands out by offering complimentary transfer service to the nearby Nashville International Airport, ensuring a hassle-free arrival and departure for guests.

Comfortable Rooms with Essential Amenities
Each room at Comfort Suites Airport Nashville is equipped with a cable TV, microwave, small refrigerator, and coffee-making facilities, providing guests with the convenience and comfort they need during their stay.

Relaxing Outdoor Pool and Fitness Center
Guests can unwind by taking a dip in the outdoor pool or stay active by visiting the fitness center. These amenities offer opportunities for relaxation and exercise, catering to different preferences.

Book your stay at Comfort Suites Airport Nashville now to enjoy these convenient amenities and services!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1169 reviews
Cleanliness: 5.71
Service: 8.68
Location: 8.72
Room Quality: 6.67
Amenities: 7.7
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 8.18
F
Flores couple us
10
2026-05-25 via Nuitee
F
Flores couple us
8
2026-05-25 via Nuitee
T
Tracey solo_traveller us
10
Pros:

Friendly encounters with staff
Shuttle for airport

Cons:

Small beds

2026-05-22 via Nuitee
A
Ann couple us
8
Pros:

We had to leave for the airport prior to breakfast being served. That's about all I have to say on the matter.

Cons:

Everything was fine

2026-05-22 via Nuitee
D
Dezarae couple us
10
loved it
Pros:

Great

Cons:

EVERYTHING WAS GREATTTT

2026-05-22 via Nuitee
H
Heather family_with_children us
10
2026-05-04 via Nuitee
S
Shamia couple us
10
2026-05-04 via Nuitee
J
Jessica family_with_children us
4
It was ok.
Pros:

The only thing I liked about the property was TEA at the front desk.

Cons:

Outdated. Tv stand was dry rotted. No pool.

2026-05-04 via Nuitee
J
Jose family_with_children us
1
2026-05-03 via Nuitee
K
Katharine family_with_children us
8
Overall a good stay , clean space no weird smells or other things.
Pros:

Location

Cons:

The elevators were down.

2026-04-27 via Nuitee
A
Alicia couple us
4
2026-04-26 via Nuitee
M
monet family_with_children us
2
Pros:

Despite the craziness that was going on, the staff stayed very respectful and kept calm.

Cons:

The facility wasn’t that bad but they end up being a few little girls they got trapped in the elevator. And Fireman had to come the ambulance and it made the night really miserable. There were smoke in the building. We end up, checking out a day early still waiting on my credit to come back to my card.

2026-04-22 via Nuitee
J
James couple us
10
2026-04-20 via Nuitee
C
Courtney couple us
10
2026-04-17 via Nuitee
C
Cindy couple us
5
It was ok. Would have been better if elevator was working or if I was offered some kind of compensation for the inconven
Pros:

Location was great. Shuttle service to and from airport convenient.

Cons:

Elevator broke down on our first day. My room was on the 4th floor. There were no service repair to fix elevator for the entire weekend. Wasn’t offered any type of reimbursement for the inconvenience.

2026-04-14 via Nuitee
B
Breanna family_with_children us
7
The stay was okay, it got the job done
Pros:

Nice and convenient

Cons:

Staff are unprofessional and rude

2026-04-13 via Nuitee
M
Maien family_with_children af
10
2026-04-12 via Nuitee
P
Parrigin solo_traveller us
10
Pros:

The room was clean they cleaned rooms every morning and gave fresh towels and done the trash they stayed out of our business and we in turn made sure the room was kept clean

Cons:

I didn't really like having to drive 20 minutes to downtown everyday The parking was terrible

2026-04-11 via Nuitee
S
Shelley family_with_children us
1
Pros:

Close to where we needed to go

Cons:

Rooms were sold out when we got there- they over booked the hotel. Had to switch to a 1 bed room. Elevator was broken. Breakfast was cold. Our room had 1/2 roll of TP and when I called to ask for some more- they told me to come and get it. They allow people to stand and smoke at the front door.

2026-04-11 via Nuitee
R
Rashaunda solo_traveller kr
10
2026-04-10 via Nuitee