Best Western Plus South Coast Inn

Hotels
•
Best Western Plus
8.4 (1035 reviews)
5620 Calle Real , Santa Barbara , us
+1 805-967-3200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean facilities
Nice pool
Cons:
Location may not suit all travelers
Some complaints about room conditions

Categories

Cleanliness
7.94
Most reviews mentioned cleanliness positively, but some noted issues.
Service
8.91
The staff received positive feedback for their helpfulness and friendliness.
Location
7.95
Mentioned as a good location for specific needs like UCSB, but not very touristic.
Room Quality
7.9
Generally comfortable rooms, but some issues like noise and size were reported.
Amenities
8.93
Guests appreciated the pool and breakfast offerings.
Value for Money
8.39
Various comments indicate reasonable pricing for the services and amenities provided.
Food and Beverage
8.94
Breakfast received high praise, though some expected more variety.
Overall Experience
8.21
Overall, customers had a positive experience but noted some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:30

Property Description

Modern Amenities
The Best Western Plus South Coast Inn offers a contemporary stay with a fitness centre, outdoor pool, and free WiFi in every room. Enjoy the convenience of a flat-screen TV, refrigerator, microwave, and coffee machine, all wrapped in luxurious white linens.

Delicious Dining
Start your day right with a complimentary American breakfast served daily amidst beautiful garden surroundings. For relaxation, unwind in the hot tub by the pool or bask in the sun on the terrace with comfortable lounge chairs.

Convenient Location
Situated just a short drive from downtown Santa Barbara and Goleta Beach, this hotel is also close to popular attractions like the Santa Barbara Zoo and the airport. Book your stay at the Best Western Plus South Coast Inn for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1035 reviews
Cleanliness: 7.94
Service: 8.91
Location: 7.95
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.21
S
Susan • family_with_children • us
9
Beautiful motel
Pros:

This is a very pretty place to stay. The grounds and pool are amazing. The rooms are accessed directly from the parking lot which is convenient. The room is spacious with a big bathroom and a separate area for the beds.

Cons:

It was a fair distance from Santa Barbara.

2026-07-25 • via Nuitee
J
Julia • solo_traveller • us
3
2026-07-25 • via Nuitee
R
ramirez • extended_group • us
10
Volvería a quedarme, está muy cerca de donde de todo
Pros:

Es muy lindo el hotel mucha área verde y muy limpio

Cons:

En realidad todo estaba bien

2026-07-25 • via Nuitee
R
Rhondy • family_with_children • us
6
Ok... probably won't stay there again.
Pros:

Pool

Cons:

Room. One of them has broken AC even after they "fixed" it the first time. Upon returned to the room, the AC still didn't blow cold air, and ended up without AC nor shirt the 1st night for the kiddos. They finally fixed the AC the next day.

2026-07-24 • via Nuitee
M
Michael • family_with_children • us
10
Really nice
Pros:

Everything was extremely good

Cons:

Nothing

2026-07-24 • via Nuitee
I
Ivan • family_with_children • us
8
2026-07-23 • via Nuitee
E
Elijah • family_with_children • es
9
Pros:

breakfast, room

2026-07-22 • via Nuitee
E
Erhan Şükrü • family_with_children • tr
3
2026-07-21 • via Nuitee
R
Robinlkm • Friends getaway • Diboll, Texas
10
Centrally located and beautifully landscaped
Pros:

The room was an average hotel room. My friend said the AC was too noisy, but it cooled the room down so we didn't complain. It was quiet and the breakfast was good.

2026-07-18 • via Tripadvisor
T
Terence • solo_traveller • us
8
2026-07-18 • via Nuitee
C
Cyra • couple • ch
8
2026-07-14 • via Nuitee
A
Aguilar • family_with_children • us
10
2026-07-10 • via Nuitee
R
RunwiththisMama • Family
6
Decent but aging property, convenient location
Pros:

Have stayed here several times over the last couple of decades and can say it's seeing a bit of a decline. Still clean and conveniently located with a polite and diligent staff and beautiful outdoor space, but the rooms have not aged well and could use a refresh. The breakfast has become more modest and more typical of other non-plus BWs, and they don't appear to offer the once-popular wine/beer-and-cheese happy hours that helped this place stand out in the past. Still gets points for location adjacent to Calle Real shops and eateries and a short ride to UCSB and the airport.

2026-07-09 • via Tripadvisor
K
Kyoko • couple • us
9
Pros:

For its convenient location and a clean, comfortable, and fairly new mattress. The garden was excellently maintained.

Cons:

I didn't like the old shower with low water pressure. The body wash bottle fell off the wall, with loose adhesive. A little surprised the bottles were installed without any screws or nails.

2026-07-08 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-07-08 • via Nuitee
E
Etigil • couple • us
3
2026-07-07 • via Nuitee
B
Brittany • extended_group • us
7
2026-07-06 • via Nuitee
C
Cinthia • family_with_children • us
7
This met my expectations, although there were a couple of areas that were overlooked.
Pros:

The room had everything we needed for our stay. We were comfortable in the room. Breakfast had plenty of options. We did not use the pool while we stayed. We parked further from the entrance, but there were a few convenient ways to get to our room and other facilities. The elevator helped a lot.

Cons:

There were a couple of areas that were dusty in our room. I usually wipe down things like remote controls, phones, bathroom sink etc before settling in. While looking around the beds, the reading lights were dusty. Overall, not the worst, but only mentioning this because we do have someone that is sensitive to dust.

2026-06-30 • via Nuitee
R
Raafat • family_with_children • kw
1
Pros:

Dear Booking.com Customer Service,

I am writing to file a formal complaint regarding my stay at Best Western Plus South Coast Inn, Goleta, California, booked through Booking.com under Confirmation Number 6227842878.

I have been using booking platform for more than 25 years, and I have never experienced anything as shocking and unprofessional as what happened during this stay.

When my family and I arrived at approximately 10:00 PM, we were greeted by a receptionist who was unfriendly and unprofessional from the very beginning. We were assigned a room that was far from both the restaurant and the swimming pool. When I politely asked whether we could be moved to a closer room, I was immediately told that there were no other rooms available, without any attempt to help.

The more serious issue was that the room we received was not the room we had reserved. My Booking.com confirmation clearly states that the reservation was for four guests, yet the hotel gave us a room that could only comfortably accommodate three people.

I called the front desk to explain the situation and request assistance. Instead of trying to help, the receptionist told me that there were no other rooms available and that if I was unhappy, they would simply cancel my reservation. Considering that it was already late at night and I was traveling with my wife and young children, this was not a reasonable solution.

During the phone call, the receptionist spoke to me in a disrespectful manner and abruptly hung up on me.

I then went to the front desk to calmly discuss the matter in person and asked to speak with the manager. Rather than trying to resolve the issue, another employee accused me of "intimidating" the receptionist simply because I am a larger person and she is smaller. I found this accusation offensive, inappropriate, and completely false. At no time did I threaten anyone or raise my voice. I was only asking for the room that I had paid for.

Cons:

Dear Booking.com Customer Service,

I am writing to file a formal complaint regarding my stay at Best Western Plus South Coast Inn, Goleta, California, booked through Booking.com under Confirmation Number 6227842878.

I have been using booking platform for more than 25 years, and I have never experienced anything as shocking and unprofessional as what happened during this stay.

When my family and I arrived at approximately 10:00 PM, we were greeted by a receptionist who was unfriendly and unprofessional from the very beginning. We were assigned a room that was far from both the restaurant and the swimming pool. When I politely asked whether we could be moved to a closer room, I was immediately told that there were no other rooms available, without any attempt to help.

The more serious issue was that the room we received was not the room we had reserved. My Booking.com confirmation clearly states that the reservation was for four guests, yet the hotel gave us a room that could only comfortably accommodate three people.

I called the front desk to explain the situation and request assistance. Instead of trying to help, the receptionist told me that there were no other rooms available and that if I was unhappy, they would simply cancel my reservation. Considering that it was already late at night and I was traveling with my wife and young children, this was not a reasonable solution.

During the phone call, the receptionist spoke to me in a disrespectful manner and abruptly hung up on me.

I then went to the front desk to calmly discuss the matter in person and asked to speak with the manager. Rather than trying to resolve the issue, another employee accused me of "intimidating" the receptionist simply because I am a larger person and she is smaller. I found this accusation offensive, inappropriate, and completely false. At no time did I threaten anyone or raise my voice. I was only asking for the room that I had paid for.

2026-06-30 • via Nuitee
A
ADITYA • solo_traveller • us
10
Pros:

Location and ambience

Cons:

N/A

2026-06-29 • via Nuitee