B&B HOTEL Burgos

Hotels
•
Crisol
7.5 (4114 reviews)
Vitoria, 69 , Burgos , es

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Children allowed

Facilities

Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
High prices
Cleanliness issues
Aged facilities

Categories

Cleanliness
6.89
Some reviews mention issues with cleanliness and outdated facilities.
Service
8.36
Positive mentions about the staff friendliness and helpfulness.
Location
7.9
Convenient location for visiting Burgos, despite parking issues.
Room Quality
7.35
Rooms generally comfortable, but some complaints regarding size and maintenance.
Amenities
6.88
Amenities are lacking, and some installations are deemed outdated.
Value for Money
6.84
Some reviews point out that prices are high for the quality of offerings.
Food and Beverage
7.89
Breakfast received positive remarks but not all review details included.
Overall Experience
7.86
Overall experience is positive with notable service, despite some areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 22:26

Property Description

Convenient Location
Located just 300 meters from Burgos Bullring and a short 15-minute walk from the old town, Crisol Puerta de Burgos offers the perfect blend of accessibility and charm.

Comfortable Accommodation
Each air-conditioned room at Puerta de Burgos Hotel is tastefully decorated, equipped with modern amenities such as a safe, minibar, and free WiFi. The spacious rooms also feature a private bathroom with complimentary toiletries.

Great Facilities
With spacious lounges for meetings or events, an extensive breakfast buffet, and convenient room service in partnership with a local restaurant, Puerta de Burgos ensures a seamless stay experience for guests.

Ready to experience the best of Burgos? Book your stay at Puerta de Burgos now!

Important information:

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.

Closed bank holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 4114 reviews
Cleanliness: 6.89
Service: 8.36
Location: 7.9
Room Quality: 7.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.86
M
Md Abdul • couple • nl
10
2026-06-13 • via Nuitee
J
Javier • solo_traveller • es
9
Siempre que he estado hospedado, ha sido con satisfacción
2026-06-13 • via Nuitee
N
Nuno Oliveira • solo_traveller • pt
10
2026-06-13 • via Nuitee
E
eliana • solo_traveller • pt
8
2026-06-13 • via Nuitee
M
Marta • solo_traveller • es
10
Hotel agradable
Pros:

El personal de recepción muy agradable la habitación muy limpia. Necesita alguna mejora como las cortinas o el armario que ya se ve bastante viejo y con algún desperfecto pero nada importante

2026-06-11 • via Nuitee
M
Mckibben • solo_traveller • gb
9
Pros:

Hotel reception Mela very helpful

2026-06-11 • via Nuitee
G
Gabriela • couple • ar
9
muy lindo hotel , cerca del centroy accesos , mit amables todos
Pros:

Atencion , habitacion grande comoda .

2026-06-10 • via Nuitee
M
Maria del Pilar • couple • es
3
Reclamación Hotel horrible
Pros:

La máquina de café en la entrada.

Cons:

Todo. Para empezar el dormitorio al llegar no estaba limpio. El pasillo de la 10 planta olía durante toda la estancia a marihuana. Al hacer la reserva no cogimos desayuno, por lo que en recepción pagamos en efectivo 46€ para dos personas y dos desayunos. No me dieron recibo del abono. Por la mañana cuando bajamos a desayunar , solo había una persona atendiendo. Estaban todas las mesas SUCIAS y llenas de restos de comida. El buffet estaba vacío, los frutos secos estaban rancios. Lo único bueno el zumo natural. El segundo desayuno fue algo mejor, pero no había aceite de oliva. En qué desayuno de cualquier hotel no te dan un poco de aceite de oliva? Exijo una devolución del importe de los desayunos y desde luego no recomiendo a nadie este hotel.

2026-06-10 • via Nuitee
J
james • extended_group • gb
10
Secure parking for motorcycles
Pros:

Secure underground parking for our motorcycles

2026-06-10 • via Nuitee
R
Raquel • couple • es
10
2026-06-10 • via Nuitee
A
Ana • solo_traveller • es
10
Pros:

Todo muy limpio y el personal excelente

2026-06-09 • via Nuitee
L
Luigi • solo_traveller • it
9
Ottimo
Pros:

Bella

Cons:

Nulla

2026-06-09 • via Nuitee
G
Guerreschi • solo_traveller • it
9
Pros:

Tutto ok

2026-06-09 • via Nuitee
E
Epsworth • solo_traveller • gb
8
Pros:

Staff were lovely good secure parking clean room value for money

Cons:

Breakfast was dreadful

2026-06-08 • via Nuitee
J
Jeannine • solo_traveller • fr
5
Cons:

Salle de bain très petite ,pas de petit déjeuner

2026-06-08 • via Nuitee
M
María José • solo_traveller • es
8
2026-06-08 • via Nuitee
Y
Yeime Daniel • solo_traveller • es
8
2026-06-08 • via Nuitee
C
Cruisy71 • solo_traveller • ch
6
Pros:

Man kann nachts einchecken und eine Tiefgarage ist vorhanden. Es gab extra Dogybags. Kosten aber auch pro Hund 15 €.

Cons:

Beim einchecken mussten wir 60 € extra zahlen. Wir haben nachts um 2.30. eingecheckt und morgens um 11.00 ausgecheckt. Jedes Detail mussten wir extra zahlen. Parkplatz 12€ , Frühstück 11.50 pro Person ziemlich übertrieben. Selbst 2 kleine Hunde 15 € pro Hund, die nichts gebraucht hatten ausser etwas Wasser. Zimmerpreis war 94 + 60 extra. Etwas unverschämt. Einrichtung ziemlich in die Jahre gekommen. Sehr abgenutzt. Nicht zu empfehlen.

2026-06-07 • via Nuitee
E
Engracia • couple • ch
3
Ok for Emergency stop
Pros:

The staff was amazing! Very close to the highway!

Cons:

The shower was a head shower which makes it very hard to clean ur whole body.

2026-06-07 • via Nuitee
S
Sabine • couple • fr
10
2026-06-06 • via Nuitee