B&B HOTEL Burgos

Hotels
•
Crisol
7.5 (4055 reviews)
Vitoria, 69 , Burgos , es

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Children allowed

Facilities

Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
High prices
Cleanliness issues
Aged facilities

Categories

Cleanliness
6.89
Some reviews mention issues with cleanliness and outdated facilities.
Service
8.36
Positive mentions about the staff friendliness and helpfulness.
Location
7.9
Convenient location for visiting Burgos, despite parking issues.
Room Quality
7.35
Rooms generally comfortable, but some complaints regarding size and maintenance.
Amenities
6.88
Amenities are lacking, and some installations are deemed outdated.
Value for Money
6.84
Some reviews point out that prices are high for the quality of offerings.
Food and Beverage
7.89
Breakfast received positive remarks but not all review details included.
Overall Experience
7.86
Overall experience is positive with notable service, despite some areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 22:26

Property Description

Convenient Location
Located just 300 meters from Burgos Bullring and a short 15-minute walk from the old town, Crisol Puerta de Burgos offers the perfect blend of accessibility and charm.

Comfortable Accommodation
Each air-conditioned room at Puerta de Burgos Hotel is tastefully decorated, equipped with modern amenities such as a safe, minibar, and free WiFi. The spacious rooms also feature a private bathroom with complimentary toiletries.

Great Facilities
With spacious lounges for meetings or events, an extensive breakfast buffet, and convenient room service in partnership with a local restaurant, Puerta de Burgos ensures a seamless stay experience for guests.

Ready to experience the best of Burgos? Book your stay at Puerta de Burgos now!

Important information:

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.

Closed bank holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 4055 reviews
Cleanliness: 6.89
Service: 8.36
Location: 7.9
Room Quality: 7.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.86
M
Mattheus • solo_traveller • nl
10
Uitstekend hotel, zeer goede service, ruime kamers, vriendelijk personeel.
2026-05-21 • via Nuitee
X
Xevi • solo_traveller • es
7
2026-05-21 • via Nuitee
C
ceus esteban • solo_traveller • es
8
Pros:

Bun trato y economico calidad precio

Cons:

Todo bien

2026-05-20 • via Nuitee
M
Martina • couple • de
7
Preis-/Leistungsverhältnis in Ordnung
Pros:

Das Personal ist außerordentlich freundlich. Man hat sich sofort willkommen gefühlt. Der Eingangsbereich ist einladend und wir fanden es gut, dass man das Auto gegen Aufpreis in der Tiefgarage abstellen konnte. Außerdem ist die Innenstadt fußläufig zu erreichen.

Cons:

Unser Zimmer war etwas in die Jahre gekommen und sollte unbedingt renoviert werden.

2026-05-20 • via Nuitee
L
Lluis • solo_traveller • es
5
Cualquiera tiene 4 estrellas
Pros:

La 🛏️

Cons:

Mal mantenimiento, muebles descorchados, parquet baño levantado, al agua se salía de la ducha, etc. Etc. La primera habitación que nos dieron las cortinas no se habían lavado en años, tras reclamar nos cambiaron a lo que nos dijeron era su mejor piso el 10, en definitiva que bajen las 4 estrellas a 3 como máximo.

2026-05-20 • via Nuitee
Філюк • couple • pt
4
2026-05-19 • via Nuitee
H
Hernández Delgado • solo_traveller • es
9
2026-05-19 • via Nuitee
C
Contreras • family_with_children • ar
10
Muy buena estadía.. volveremos
2026-05-18 • via Nuitee
A
Amélie • family_with_children • fr
10
Séjour bien
Pros:

Chambre spacieuse et propre

Cons:

Le parking complet alors que nous avions demandé une place

2026-05-17 • via Nuitee
A
Alain • couple • fr
4
Très mauvais
Pros:

Uniquement La situation proche du centre-ville

Cons:

Chambre sale, à refaire entièrement, vieillotte, sans attrait l’hôtel a quand même 4 étoiles où sont elles passées ?? Le petit-déjeuner insipide surgelés à volonté! Le parking payant 12€ par nuit vieux, sale, éclairage très faible. Bref hôtel à enlever de vos recommandations.

2026-05-17 • via Nuitee
M
maria • family_with_children • es
6
2026-05-16 • via Nuitee
M
Mario • solo_traveller • es
6
Cons:

Personal atento y amable, pero es un hotel antiguo que necesita una gran remodelacion, no creo que se puedan dar 4 estrellas.

2026-05-15 • via Nuitee
O
oihana • solo_traveller • es
8
2026-05-15 • via Nuitee
I
Ingrid • solo_traveller • cl
10
Pros:

Malas las indicaciones para llegar en auto

Cons:

Calle en que no se permiten autos, centro histórico

2026-05-15 • via Nuitee
T
Temiño García • couple • es
8
2026-05-14 • via Nuitee
F
Fernandes • couple • fr
6
Moyen
Pros:

Lit mal fait, la table d’appointe sale, la porte du placard en miroir, sale .
La télé ne fonctionnait pas le matin. le prix petit déjeuner excessive .

2026-05-11 • via Nuitee
S
Shakhbout • solo_traveller • om
8
Pros:

سهولة تسجيل الوصول والخروج
الغرفة واسعة ومريحة

Cons:

خيارات الافطار محدودة

2026-05-11 • via Nuitee
J
Juan • solo_traveller • es
7
2026-05-11 • via Nuitee
J
Juan Ramón • couple • es
10
2026-05-11 • via Nuitee
C
Carlos • solo_traveller • es
8
Pros:

Atención al cliente

Cons:

Hacia excesivo calor en la habitacion

2026-05-11 • via Nuitee