B&B HOTEL Burgos

Hotels
•
Crisol
7.5 (4167 reviews)
Vitoria, 69 , Burgos , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
High prices
Cleanliness issues
Aged facilities

Categories

Cleanliness
6.89
Some reviews mention issues with cleanliness and outdated facilities.
Service
8.36
Positive mentions about the staff friendliness and helpfulness.
Location
7.9
Convenient location for visiting Burgos, despite parking issues.
Room Quality
7.35
Rooms generally comfortable, but some complaints regarding size and maintenance.
Amenities
6.88
Amenities are lacking, and some installations are deemed outdated.
Value for Money
6.84
Some reviews point out that prices are high for the quality of offerings.
Food and Beverage
7.89
Breakfast received positive remarks but not all review details included.
Overall Experience
7.86
Overall experience is positive with notable service, despite some areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 22:26

Property Description

Convenient Location
Located just 300 meters from Burgos Bullring and a short 15-minute walk from the old town, Crisol Puerta de Burgos offers the perfect blend of accessibility and charm.

Comfortable Accommodation
Each air-conditioned room at Puerta de Burgos Hotel is tastefully decorated, equipped with modern amenities such as a safe, minibar, and free WiFi. The spacious rooms also feature a private bathroom with complimentary toiletries.

Great Facilities
With spacious lounges for meetings or events, an extensive breakfast buffet, and convenient room service in partnership with a local restaurant, Puerta de Burgos ensures a seamless stay experience for guests.

Ready to experience the best of Burgos? Book your stay at Puerta de Burgos now!

Important information:

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.

Closed bank holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 4167 reviews
Cleanliness: 6.89
Service: 8.36
Location: 7.9
Room Quality: 7.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.86
F
Federico • solo_traveller • es
8
2026-07-04 • via Nuitee
M
Mark • family_with_children • gb
7
Pros:

Value for money

Cons:

Bit shabby, limited service

2026-07-03 • via Nuitee
A
Alonso • solo_traveller • es
4
2026-07-03 • via Nuitee
A
Andrés • solo_traveller • es
10
Mejor relación calidad precio en Burgos
Pros:

Buena relación calidad precio
Atención buena

Cons:

Está a 15/20 mins del centro andando, pero hay opción de autobus

2026-07-03 • via Nuitee
J
Jack • solo_traveller • nl
5
Pros:

Het personeel

Cons:

Prijs kwaliteit

2026-07-02 • via Nuitee
R
Ross • couple • gb
1
Don’t ever go there unless you like being punished.
Pros:

Whatever you do please don’t stay here especially if you are disabled like me with a small dog. They hated us both. No parking as advertised, so dont get fooled. We were fortunate to park outside of the hotel then you worry if what you are locking up is secure. If you are disabled, forget it, you get a shower room you slip in, want a bar , restaurant, forget it, we got lectured for bringing a small dog in. In fact the owner , with perfect English, obviously does enjoy enjoying practicing how English in non stop lectures for English people. Breakfast? Only take it if you like scrambled eggs like cardboard. If you are diabetic and disabled like me prepare yourself for a long walk to eat this crap.

Cons:

Nothing At all

2026-07-02 • via Nuitee
A
Alvaro • couple • es
7
Pros:

Cómodo y bien situado.

Cons:

Le faltan detalles de mantenimiento.

2026-07-02 • via Nuitee
M
Marta • couple • es
6
Buena opción para dormir una noche si estás de paso
Pros:

Habitaciones amplias y personal muy amable

Cons:

Las instalaciones necesitan algunas reparaciones. La alcachofa de la ducha estaba rota y pegada con cinta aislante y el baño se inundó todo

2026-07-02 • via Nuitee
A
Alejandro Ulises • solo_traveller • es
10
2026-07-01 • via Nuitee
A
Alice • couple • es
10
2026-07-01 • via Nuitee
A
Alvaro • solo_traveller • es
3
Pros:

El personal, muy amable y profesional.

Cons:

Las instalaciones, esperpenticas.

2026-07-01 • via Nuitee
G
Gomez • solo_traveller • es
8
2026-07-01 • via Nuitee
J
JUAN MANUEL • solo_traveller • es
9
Repetiré y ya es la cuarta estancia.
Pros:

La excelencia del personal, mis felicitaciones. Comodidad de la habitacion.

Cons:

Aire acondicionado algo insuficiente.

2026-07-01 • via Nuitee
D
David • family_with_children • es
10
volveré sin falta
Pros:

Del alojamiento, me gustó la Limpieza, la atención del personal, la calidad a precio y sobre todo que estaba muy cerca del centro de la ciudad. Desde el piso nueve se ven unas vistas súper bonitas

Cons:

mi estancia en el hotel estuvo genial. Quizás al desayuno le faltaba un poquito más de variedad, pero lo que tenían estaba muy rico.

2026-06-30 • via Nuitee
L
leonie • solo_traveller • fr
6
Plutôt bien malgré les problèmes rencontrés
Pros:

Les wc étaient sales à mon arrivée, pas de double vitrage heureusement peu de circulation, poteau de douche fixe pas de douchette, porte d’entrée très difficile à ouvrir et fermée et pas de solution pendant mon séjour

Petit déjeuner correct

Personnel très agréable, une personne parlait même français !

Cons:

Le personnel et l’emplacement

2026-06-30 • via Nuitee
J
jørgen • couple • dk
5
Cons:

slidt værelse

2026-06-30 • via Nuitee
C
Cienaga89 • solo_traveller • es
10
2026-06-30 • via Nuitee
K
Klaus • couple • de
4
Pros:

Frühstücke war sehr gut

Cons:

Für ein vier Sterne Hotel war es nicht ausreichend

2026-06-30 • via Nuitee
P
Paul • couple • gb
10
Great hotel. Pleasant walk into town centre
Pros:

Everything. Receptionist was so helpful

Cons:

Nothing

2026-06-29 • via Nuitee
A
Anne Laure Barthès • solo_traveller • fr
6
2026-06-29 • via Nuitee