Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida

Hotels
8.9 (2623 reviews)
Tv. Salitre / Avd. Liberdade , Lisbon , pt

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent, central location near shopping and transport
Outstanding breakfast with wide selection
Friendly, helpful and professional staff
Free tea/coffee available all day
Comfortable public spaces, terrace and garden
Generally clean rooms and comfortable beds
Private parking available nearby
Cons:
Some rooms are small (especially for families) and bathrooms can be cramped
Moldy/dirty AC and occasional musty odor reported
Shower-in-bathtub arrangement poses slip risk
A few reception staff spoke limited English; slow/unhelpful pre-arrival communication via booking
No pool
Early-morning noise reported by one guest
Old elevators
Paid parking cost (around €18/day) and occasional inflexible date-change policy

Categories

Cleanliness
7.6
Mostly clean in many reports but specific issues noted: a moldy/dirty AC with lingering smell for one guest and a musty odor reported in another room.
Service
9.4
Staff repeatedly described as lovely, welcoming, helpful, charming and professional; a few isolated service problems (limited English at reception for some staff; slow/unwilling booking.com communication) but overall service is a strong positive.
Location
9.6
Consistently praised as an excellent, central location close to shopping, transport and sights — repeatedly called the best or perfect location.
Room Quality
7.6
Rooms are generally clean and comfortable but several guests noted small rooms (especially for families), small bathrooms, preference for showers over baths, and a shower-in-bathtub slip risk.
Amenities
9
Good amenities highlighted: free tea/coffee all day, comfortable public spaces, terrace/garden and reading areas. Private paid parking available nearby; lack of a pool was mentioned.
Value for Money
9.2
Multiple guests called the hotel good value and recommended it; some downside from extra parking cost and one policy dispute over date changes, but overall perceived as good value.
Food and Beverage
9.5
Breakfast repeatedly described as excellent with a large selection (even champagne noted); one report of sub-par food served after 12 on one occasion.
Overall Experience
9.3
Overall very positive guest experiences driven by location, breakfast, staff and pleasant public areas; isolated negatives (room size, AC smell, communication issues) did not dominate impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 06:45

Property Description

Unique Local-Style Lounge and Chic Terrace
Experience the charm of Lisbon at Hotel Lisboa Plaza with its cozy local-style lounge and chic terrace offering stunning city views.

Blend of Traditional and Modern Decor
Indulge in the perfect blend of traditional Portuguese house décor and modern amenities in every room, including free Wi-Fi and entertainment options.

Convenient Amenities and Dining Options
From a private library with a fireplace to a well-equipped fitness center, this family-run hotel ensures a comfortable stay. Enjoy buffet breakfast at Café Plaza Bistro or unwind with drinks at the bar.

Book your stay at Hotel Lisboa Plaza for a memorable Lisbon getaway!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.9
Based on 2623 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.6
Room Quality: 7.6
Amenities: 9
Value for Money: 9.2
Food and Beverage: 9.5
Overall Experience: 9.3
K
Kai • couple • de
10
Wir haben uns sehr wohl gefühlt
Pros:

Das Plaza hat Charme

2026-08-08 • via Nuitee
J
Jeanne • couple • fr
8
2026-08-08 • via Nuitee
I
Ignacy • solo_traveller • pl
8
2026-08-08 • via Nuitee
F
Fátima • family_with_children • pt
9
excepcional.
Pros:

Simpatia dos funcionários, da recepção até ao bar!!!! Muito bom pequeno almoço. Excelentes condições de apoio com diversas salas. Por exemplo, a sala com água, chás e cafés, é permanente, bem mantida e gratuita :-)

Cons:

Não poder levar o cão ao salão de pequeno almoço... no seu resguardo. Mas compreendi.

2026-08-08 • via Nuitee
S
Santos Muster • family_with_children • ch
8
2026-08-08 • via Nuitee
M
Mariano • couple • es
10
2026-08-08 • via Nuitee
G
Gabriele • family_with_children • it
10
2026-08-07 • via Nuitee
M
Markku • extended_group • fi
9
Pros:

Erinomainen aamiainen ja sijainti. Todella ystävällinen ja avulias henkilökunta. Toimiva ilmastointi.

Cons:

-

2026-08-07 • via Nuitee
I
Ian • couple • gb
10
2026-08-07 • via Nuitee
L
Laura Elena • extended_group • mx
10
nos dieron una botella de champan para celebrar nuestra estadia
Pros:

Ubicacion exelente al igual que el desayuno y el servicio

2026-08-07 • via Nuitee
G
Gayle • couple • us
10
beautiful hotel beautiful neighborhood
Pros:

room and hotel is beautiful in a lovely very pretty area away from crowds and noise.
Breakfast is bountiful with standard commercial Portuguese and UK items buffet.

2026-08-07 • via Nuitee
M
Mathilde • solo_traveller • fr
8
2026-08-07 • via Nuitee
J
José Félix • solo_traveller • es
10
Pros:

El hotel es precioso, con un punto decadente justo

Cons:

Nada

2026-08-07 • via Nuitee
M
Marietta • solo_traveller • us
10
I would highly recommend this hotel. The location is great in the staff is very welcoming and helpful. They all seem to
Pros:

The property was very welcoming, clean, and everything about my stay was positive. The breakfast was outstanding with a lot of selections to choose from. I loved the nice touches such as the water, coffee service all day and Port wine reception each evening. The best part about the visit was the excellent staff who were exceptional service providers!

Cons:

Not one negative thing to say.

2026-08-06 • via Nuitee
R
Ruby • couple • us
10
We had a lovely stay and staff was excellent!
Pros:

Historic and old world charm yet comfortable

Cons:

Nothing

2026-08-06 • via Nuitee
G
giorgia • couple • it
8
2026-08-06 • via Nuitee
Ángel Ausencio • family_with_children • es
8
2026-08-06 • via Nuitee
M
Matteo • couple • it
10
2026-08-06 • via Nuitee
M
Martins • couple • lv
8
2026-08-05 • via Nuitee
I
Ine • family_with_children • be
10
2026-08-05 • via Nuitee