Hotel Lisboa Plaza - Lisbon Heritage Collection - Avenida

Hotels
8.9 (2470 reviews)
Tv. Salitre / Avd. Liberdade , Lisbon , pt
+351 21 321 8218

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent, central location near shopping and transport
Outstanding breakfast with wide selection
Friendly, helpful and professional staff
Free tea/coffee available all day
Comfortable public spaces, terrace and garden
Generally clean rooms and comfortable beds
Private parking available nearby
Cons:
Some rooms are small (especially for families) and bathrooms can be cramped
Moldy/dirty AC and occasional musty odor reported
Shower-in-bathtub arrangement poses slip risk
A few reception staff spoke limited English; slow/unhelpful pre-arrival communication via booking
No pool
Early-morning noise reported by one guest
Old elevators
Paid parking cost (around €18/day) and occasional inflexible date-change policy

Categories

Cleanliness
7.6
Mostly clean in many reports but specific issues noted: a moldy/dirty AC with lingering smell for one guest and a musty odor reported in another room.
Service
9.4
Staff repeatedly described as lovely, welcoming, helpful, charming and professional; a few isolated service problems (limited English at reception for some staff; slow/unwilling booking.com communication) but overall service is a strong positive.
Location
9.6
Consistently praised as an excellent, central location close to shopping, transport and sights — repeatedly called the best or perfect location.
Room Quality
7.6
Rooms are generally clean and comfortable but several guests noted small rooms (especially for families), small bathrooms, preference for showers over baths, and a shower-in-bathtub slip risk.
Amenities
9
Good amenities highlighted: free tea/coffee all day, comfortable public spaces, terrace/garden and reading areas. Private paid parking available nearby; lack of a pool was mentioned.
Value for Money
9.2
Multiple guests called the hotel good value and recommended it; some downside from extra parking cost and one policy dispute over date changes, but overall perceived as good value.
Food and Beverage
9.5
Breakfast repeatedly described as excellent with a large selection (even champagne noted); one report of sub-par food served after 12 on one occasion.
Overall Experience
9.3
Overall very positive guest experiences driven by location, breakfast, staff and pleasant public areas; isolated negatives (room size, AC smell, communication issues) did not dominate impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 06:45

Property Description

Unique Local-Style Lounge and Chic Terrace
Experience the charm of Lisbon at Hotel Lisboa Plaza with its cozy local-style lounge and chic terrace offering stunning city views.

Blend of Traditional and Modern Decor
Indulge in the perfect blend of traditional Portuguese house décor and modern amenities in every room, including free Wi-Fi and entertainment options.

Convenient Amenities and Dining Options
From a private library with a fireplace to a well-equipped fitness center, this family-run hotel ensures a comfortable stay. Enjoy buffet breakfast at Café Plaza Bistro or unwind with drinks at the bar.

Book your stay at Hotel Lisboa Plaza for a memorable Lisbon getaway!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 2470 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.6
Room Quality: 7.6
Amenities: 9
Value for Money: 9.2
Food and Beverage: 9.5
Overall Experience: 9.3
M
Martin • solo_traveller • de
8
Pros:

Sehr sauber, gut Ausgestattet, nettes Personal.

Cons:

Bett war sehr schmal, nur 1.20m breit

2026-07-25 • via Nuitee
V
Violeta Ruxandra • couple • de
10
Very good
Pros:

The breakfast was very good and until 12 so you can really sleep in.
The staff was ver friendly and the location was perfect . Everything was within walking range.

2026-07-25 • via Nuitee
A
Alison • couple • ie
10
An old style boutique hotel. Absolutely fabulous. Would highly recommend it
Pros:

Location breakfast room staff

Cons:

Nothing

2026-07-24 • via Nuitee
M
Michela • solo_traveller • it
9
2026-07-24 • via Nuitee
R
René • extended_group • de
9
2026-07-24 • via Nuitee
L
Lynn • solo_traveller • gb
10
2026-07-24 • via Nuitee
D
Dawn • solo_traveller • gb
10
2026-07-24 • via Nuitee
K
Klara • couple • hu
8
2026-07-24 • via Nuitee
R
Richard • family_with_children • no
8
2026-07-23 • via Nuitee
J
Juan Vicente • couple • es
10
Maravilloso
Pros:

Todo

Cons:

La terraza no tenía servicio

2026-07-23 • via Nuitee
C
Claudia • solo_traveller • pe
9
Días inolvidables en Portimao
Pros:

La ubicación excelente, habitaciones muy amplias, personal muy amable, la comida muy buena mucha variedad

Cons:

Que no tenía almuerzo

2026-07-23 • via Nuitee
J
Julia • solo_traveller • ch
9
2026-07-23 • via Nuitee
J
Jose Manuel • couple • pt
9
A repetir.
2026-07-23 • via Nuitee
C
Carmen • couple • pt
10
2026-07-22 • via Nuitee
A
Ana María • family_with_children • es
9
Pros:

La ubicación

Cons:

En general todo bien. El ascensor no subía si eramos poca gente.

2026-07-22 • via Nuitee
R
rosa • solo_traveller • es
9
Hotel clásico y cuidado
Pros:

La limpieza del hotel, la ubicación, y la atención del personal excepcional

Cons:

El hotel está muy cuidado, aunque las instalaciones son antiguas. El parking es externo no comunica con el hotel, es descubierto, el.precio es elevado 18 euros al día.

2026-07-22 • via Nuitee
M
Marinda • couple • za
8
2026-07-22 • via Nuitee
M
MARIA LAURA • couple • mx
10
Ciudad divina !!!!
Pros:

El desayuno muy bien solo que muy básico !

2026-07-22 • via Nuitee
Y
Yann • couple • fr
9
Emplacement parfait pour visiter Lisbonne
Pros:

Emplacement parfait, hôtel très fonctionnel.

Cons:

Une forme d’anonymat due à un personnel assez peu impliqué à la réception.

2026-07-22 • via Nuitee
F
Fabricia • extended_group • br
9
2026-07-22 • via Nuitee