Ardour Lilianfels Blue Mountains

Hotels
8.5 (1166 reviews)
5 - 19 Lilianfels Avenue , Katoomba , au
+61247801200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Need for renovations
Inconsistent service
Aged amenities

Categories

Cleanliness
7.71
Rooms and bathrooms show signs of age; some bed sheets were unclean.
Service
9.68
Staff were friendly and attentive, but some staff were unresponsive.
Location
9.72
Great location near Blue Mountains; excellent views.
Room Quality
8.17
Rooms are dated with chips on furniture; a bit tired looking.
Amenities
7.7
Spa organization was disorganized, furniture in the pool area felt neglected.
Value for Money
8.16
Experience did not justify the high cost; poor variety for breakfast.
Food and Beverage
7.71
Food was average; limited options for breakfast.
Overall Experience
9.18
Mixed feelings; potential with upgrades but currently lacking in quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:59

Property Description

Luxurious Accommodation in the Blue Mountains

The 5-star Lilianfels Blue Mountains Resort & Spa is a grand country house nestled in 2 acres of gardens, offering a luxurious stay in the picturesque Blue Mountains. The boutique rooms boast elegant decor, modern amenities, and stunning views of the surrounding mountains.

Gourmet Dining and Relaxation

Indulge in delightful gourmet meals and an extensive wine list at the resort's two restaurants. Darley’s Restaurant, with its romantic ambiance and breathtaking garden views, serves modern Australian cuisine in a charming setting. After a satisfying meal, unwind at the luxury spa facilities or take a refreshing dip in the outdoor pool.

Activities and Exploration

Guests can engage in a variety of activities, from spa treatments to outdoor tennis and nature walks. Explore the beauty of the Blue Mountains with guided tours arranged by the attentive staff. For a seamless experience, valet parking service is also available.

Experience luxury and serenity at Lilianfels Blue Mountains Resort & Spa.

Important information:

Please note that breakfast is available for an additional charge of $39 per person, per day. To request breakfast, please use the special request box when booking or contact the property using the contact details found on the booking confirmation. For children (4 to 12 years) breakfast is available for AUD $19.00 per person. Please note that there is a 1.5% charge when you pay with Amex, Visa or Mastercard credit card. Please note that there is a 2.25% charge when you pay with a Diners Club or JCB credit card.

Please note the following opening hours of facilities:
- Darley's Fine Dining Restaurant: open from 18:00 Tuesday - Saturday.
- Lilianfels Day Spa opening hours: Monday - Thursday: 9:00 - 18:00 Friday - Sunday: 08:00 - 19:00 Please call in advance to make any reservations for spa appointments, using the contact details found on the booking confirmation.

Please note that rooms only accommodate a maximum of 2 people; either 2 adults, or 1 adult and 1 child. There is no capacity for additional bedding or guests.

Please note that pets are allowed, subject to availability to specific pet allocated ground floor rooms. Additional charges will be applicable. For more information please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-06-30 until 2026-04-21
Sauna is closed from 2026-06-30 until 2026-04-21
Swimming pool: Closed from Tue, Apr 7, 2026 until Mon, Aug 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 50 per person per night when using an available cot.
    Children from 4 years old to 12 years old stay for AUD 50 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1166 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 9.18
C
Carblis • couple • au
3
Cons:

For the price very disappointing. No smart tv, no chromecast. Coffee machine had no milk frother, poor lighting, especially around full length mirror.

2026-07-04 • via Nuitee
P
Pauline Jackson • couple • au
8
A great location at Echo Point in Katoomba. An enjoyable anniversary getaway.
Pros:

Location of Lilianfels is great. New decor is clean and fresh.

Cons:

Breakfast buffet was good however, having to pay extra for eggs of an omelette was disappointing.
Dinner in the bar, service was exceptionally slow and overpriced for what you got. I think our order got lost. It took over an hour to get our meals.
No gym facilities.

2026-07-03 • via Nuitee
J
jacqueline • extended_group • us
8
Great
Cons:

Room was cold with no lights on. We arrived at 6pm so would have loved a warm friendly room.

2026-06-22 • via Nuitee
E
Edward • solo_traveller • au
10
2026-06-21 • via Nuitee
A
Angela • solo_traveller • au
9
2026-06-20 • via Nuitee
T
Tony • couple • au
7
Fine
Pros:

As in the past a great location and comfortable atmosphere.

Cons:

Our timing may have been out of step as the restorations/changes were still being instigated. Was not greatly impressed with replacing the leather chairs etc in the ground floor with the fabric ... apart from taking away from the atmosphere, they will get dirty and cheapen the location ... hopefully the billiard table will be back next time we visit ... the games room was underwhelming ... we have been to Lillianfells many times and will be back ...

2026-06-19 • via Nuitee
B
Barbara • couple • au
9
Excellent hotel great service. Love staying there.
Pros:

Excellent hotel. Beautifully furnished. Just recently updated and it is so elegant. Staff were very personable and polite. Amenities are top class.

Cons:

The sauna and spa were being updated and thus not available for us to use. This is a shame as we enjoy those facilities.

2026-06-19 • via Nuitee
M
Michael • couple • au
5
Slightly disappointing.
Pros:

Disappointed that renovations were being carried on during our stay- especially with sauna, steam , massage and pool not available.

Cons:

Signage is almost non existent.

2026-06-17 • via Nuitee
G
George • couple • au
10
2026-06-17 • via Nuitee
C
Chantal • couple • au
10
2026-06-17 • via Nuitee
K
Kerri-lee • couple • au
10
Absolutely loved it. We were celebrating our 35th Anniversary. Will definitely be back.
Pros:

Loved everything! Room was great, staff were lovely and our dinner was incredible. Just wish we were staying another night.

Cons:

Nil

2026-06-16 • via Nuitee
J
Jinghua • family_with_children • au
10
2026-06-13 • via Nuitee
K
Kane • couple • au
10
2026-06-13 • via Nuitee
D
denise • couple • au
8
2026-06-12 • via Nuitee
K
Katie • couple • au
7
2026-06-09 • via Nuitee
A
Anne • solo_traveller • gb
7
Great location when refurbishment completed!
Pros:

Location.

Cons:

Disappointing- huge disruption during renovations and lack of facilities.

2026-06-09 • via Nuitee
K
Katie • couple • au
8
2026-06-08 • via Nuitee
M
Mary • extended_group • au
9
It was a lovely stay, but the hotel is very expensive!
Pros:

Breakfast and the breakfast room room were very good!

Cons:

More undercover parking, the garage was full of furniture and ‘stuff’! Also our room looked out on the driveway!

2026-06-07 • via Nuitee
P
Peter • couple • au
6
2026-06-04 • via Nuitee
K
Kathryn • extended_group • au
9
Lovely. My second time visiting and a beautiful place to stay for a special occassion
Pros:

Breakfast was great. Staff were very helpful and friendly. Room was lovely and comfortable. Great choice of restaurants on the property/ next door and the food was amazing

Cons:

We were disappointed the Spa facilities weren't available.

2026-06-01 • via Nuitee