Mercure Paris la Défense Grande Arche

Hotels
Mercure
7.9 (946 reviews)
17-20 Esplanade Charles De Gaulle - Rue Des Trois Fontanot , Nanterre , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from RER
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.54
Mixed reviews regarding cleanliness; some guests noted dirty items in their rooms.
Service
8.51
Generally positive service experiences, though some found staff impolite.
Location
9.05
Ideal location near RER and La Défense; highly rated by multiple guests.
Room Quality
7.5
Room conditions are decent but issues with noise from the RER noted by several reviews.
Amenities
8.03
Good amenities mentioned, though the lack of restaurant and room service was a downside.
Value for Money
7.49
Value perception impacted by noise issues and cleanliness, although location is a strong point.
Food and Beverage
7.04
Breakfast was praised but lack of other dining options was a concern.
Overall Experience
8.01
Overall experience is positive, but noise disturbances significantly affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:09

Property Description

Prime Location near Business District and Tourist Attractions

The Mercure Paris la Défense Grande Arche offers spacious rooms within walking distance of the La Défense business area and a short RER ride away from Champs Elysées. Situated just 1.2 km from U Arena, the hotel provides convenience and comfort for both business and leisure travelers.

Modern Amenities and Conference Facilities

Each room at Mercure Paris la Défense Grande Arche features a flat-screen TV, free WiFi, and a private bathroom with a hairdryer. Moreover, the hotel boasts a conference center with adjustable meeting rooms, ideal for hosting large gatherings or events.

Easy Access to Paris Attractions

Despite its tranquil location, the hotel is well-connected to public transport, allowing guests to explore Paris' iconic landmarks effortlessly.

Experience convenience and comfort at Mercure Paris la Défense Grande Arche - book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Our "HOMEY" restaurant is open from 00:00 am to 22:00 pm, Monday to Friday (excluding public holidays). From a simple cofee/croissant to a tasty home-cooked meal, we are sure to delight your senses!

A delicious food shop is available at Reception 24/7.

The Room-service is available Monday to Thursday from 12:00 pm to 10pm.

A continental breakfast buffet is served from 6:30 to 10:00 from Monday to Friday and from 7:00 to 11:00 on weekends and public holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

7.9
Based on 946 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 8.01
A
Amėlie couple fr
10
2026-07-04 via Nuitee
P
Perrier solo_traveller fr
7
2026-07-02 via Nuitee
R
Renaud couple fr
8
Un bon moment et un bon rapport qualité prix
Pros:

Le calme et la proximité

Cons:

RAS

2026-06-30 via Nuitee
K
Khalis solo_traveller fr
1
Pros:

Rien du tout

Cons:

Pas de Clim alors que la chambre coûte 300€
Le personnel est affreux

2026-06-29 via Nuitee
L
Laura couple fr
8
2026-06-29 via Nuitee
C
Corentin solo_traveller fr
9
2026-06-29 via Nuitee
M
Mariella solo_traveller be
8
Très bon séjour et Acceuil à la réception très agréable ! Merci au personnel
Pros:

Emplacement et personnel agréable

Cons:

Propriété de la salle de bain acceptable mais pas top

2026-06-28 via Nuitee
C
Carlo couple it
10
2026-06-28 via Nuitee
C
Celine couple fr
7
Cher pour une nuit
Pros:

L’emplacement proche de l’arena ,
Bonne literie
Boisson offerte ( mais pour le tarif c’est le minimum)

Cons:

Le RER proche est un atout mais lorsqu’on l’entend à chaque passage cela le devient moins 😓. Madeleine offerte dans un petit écrin … bémol : la madeleine doit avoir quelque semaine … avec un petit croc sur la face cachée… 🤮

2026-06-28 via Nuitee
L
lina solo_traveller fr
1
Cons:

Climatisation inneficace

2026-06-27 via Nuitee
M
Mohamed family_with_children fr
2
Canicule, nous venons 2 nuits pour la clim... la clim est HS et on ne nous propose aucune solution
Cons:

En plein pic de canicule, nous venons 2 nuits pour la clim... mais la clim dans notre chambre est à la ramasse (passage d'un technicien qui confirme alors le problème).
Après ce constat et malgré notre demande, on ne nous aura proposé aucune solution.
Je suis encore étonné de ne pas avoir demandé un remboursement. 450€ jetés à la poubelle !!

2026-06-27 via Nuitee
C
catherine couple fr
7
Suite au grosses chaleurs besoin de se rafraîchir mais mauvaise pioche
Pros:

Literie

Cons:

Problème de climatisation dans la chambre avec ses fortes chaleurs bravo

2026-06-26 via Nuitee
F
Frederic couple fr
9
Pros:

Le petit déjeuner l’emplacement, la propreté et le calme.

2026-06-25 via Nuitee
N
New couple fr
3
grande déception
Pros:

RIEN ! nous avons décidé avec mon épouse de séjourner dans cette hôtel 4 étoiles au prix très élevé pour être certain d’avoir une chambre avec une climatisation efficace par ces températures élevées. Quelle déception d’avoir passé la nuit dans un hôtel avec une climatisation très faible !!!!!! j’ai appelé la réception pour me plaindre mais aucune solution m’a été apportée. Impossibilité de booster la climatisation ni la proposition de nous changer de chambre. Très très déçu et je ne retournerai jamais dans cet hôtel

2026-06-25 via Nuitee
C
christophe couple fr
3
emplacement idéal mais service minimum équipement vétuste
Pros:

la literie
le petit déjeuner
le parking

Cons:

le bruit du métro qui passe sous l hôtel
le personnel peux motivé
la tarification par rapport au service fournis

2026-06-24 via Nuitee
F
Francisco solo_traveller es
9
Pros:

Ubicación

Cons:

Todo bien

2026-06-23 via Nuitee
T
Tetiana family_with_children lu
9
Hotel room was clean and good condition.
2026-06-22 via Nuitee
E
Enora couple ch
8
2026-06-21 via Nuitee
P
Philippe couple fr
9
2026-06-21 via Nuitee
P
Pascal solo_traveller fr
9
2026-06-20 via Nuitee