Mercure Paris la Défense Grande Arche

Hotels
•
Mercure
7.9 (988 reviews)
17-20 Esplanade Charles De Gaulle - Rue Des Trois Fontanot , Nanterre , FR
+33 1 46 69 68 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from RER
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.54
Mixed reviews regarding cleanliness; some guests noted dirty items in their rooms.
Service
8.51
Generally positive service experiences, though some found staff impolite.
Location
9.05
Ideal location near RER and La Défense; highly rated by multiple guests.
Room Quality
7.5
Room conditions are decent but issues with noise from the RER noted by several reviews.
Amenities
8.03
Good amenities mentioned, though the lack of restaurant and room service was a downside.
Value for Money
7.49
Value perception impacted by noise issues and cleanliness, although location is a strong point.
Food and Beverage
7.04
Breakfast was praised but lack of other dining options was a concern.
Overall Experience
8.01
Overall experience is positive, but noise disturbances significantly affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:09

Property Description

Prime Location near Business District and Tourist Attractions

The Mercure Paris la Défense Grande Arche offers spacious rooms within walking distance of the La Défense business area and a short RER ride away from Champs Elysées. Situated just 1.2 km from U Arena, the hotel provides convenience and comfort for both business and leisure travelers.

Modern Amenities and Conference Facilities

Each room at Mercure Paris la Défense Grande Arche features a flat-screen TV, free WiFi, and a private bathroom with a hairdryer. Moreover, the hotel boasts a conference center with adjustable meeting rooms, ideal for hosting large gatherings or events.

Easy Access to Paris Attractions

Despite its tranquil location, the hotel is well-connected to public transport, allowing guests to explore Paris' iconic landmarks effortlessly.

Experience convenience and comfort at Mercure Paris la Défense Grande Arche - book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Our "HOMEY" restaurant is open from 00:00 am to 22:00 pm, Monday to Friday (excluding public holidays). From a simple cofee/croissant to a tasty home-cooked meal, we are sure to delight your senses!

A delicious food shop is available at Reception 24/7.

The Room-service is available Monday to Thursday from 12:00 pm to 10pm.

A continental breakfast buffet is served from 6:30 to 10:00 from Monday to Friday and from 7:00 to 11:00 on weekends and public holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Location

Guest Reviews

7.9
Based on 988 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 8.01
S
Sven • couple • be
7
Goed voor 1 nacht maar zou er niet terug gaan
Pros:

Goed en verzorgd ontbijt

Cons:

Douche vuil en kamer niet optimaal gepoetst

2026-09-19 • via Nuitee
B
Bonnet • solo_traveller • fr
9
2026-09-18 • via Nuitee
F
Flore • couple • be
1
When we entered the hotel after parking our car, we went to the reception desk to ask for a keycard to use the bathroom
2026-09-17 • via Nuitee
C
Celine • couple • fr
7
Parfait pour une nuit lors de concert ou événement
Pros:

Le confort la propreté et la disponibilité du personnel

Cons:

Le bruit du rer

2026-09-16 • via Nuitee
R
Raphael • solo_traveller • fr
3
Je ne recommande car trop bruyant. Impossible de bien dormir au premier étage.
Pros:

Les chambres sont bien équipées et le personnel est trés aimable.

Cons:

Le bruit ! Un lundi soir le bruit sur la place devant l'hôtel est insupportable (restaurant et jeunes qui écoutent la musique à fond) et le bruit du RER qui passe continuellement et qui s'entend trés bien des chambres au premier étage. La solution proposé par l'hôtel était des boules quies...

2026-09-16 • via Nuitee
H
Hawa • couple • fr
8
2026-09-16 • via Nuitee
M
Mariangela • family_with_children • it
5
Mediocre
Pros:

Solo la colazione era gradevole

Cons:

Lo staff ; lenti e non competenti
Pochi accessori in bagno
Nemmeno un headcap per la doccia e nemmeno una bottiglia di acqua in camera considerando che è una struttura a 4 stelle.

2026-09-14 • via Nuitee
M
Mireille • couple • lu
5
Positiv: Frühstück gut. Parking: sehr kompliziert bei Ein-und Ausfahrt
Pros:

Das Frühstück war ok.

Cons:

Die Toilette und die Dusche miserabel, Wasserleitungsdruck zu schwach.

2026-09-13 • via Nuitee
C
Christine • couple • fr
9
Très bon séjour. Très bon accueil du personnel .Des attentions très appréciées: boissons offertes, le peignoir, les chau
Pros:

L’emplacement, le personnel, la propreté

Cons:

La salle de bains à rafraîchir

2026-09-13 • via Nuitee
C
Cathy • couple • be
1
Plus jamais dans cet hôtel
Pros:

Proche de la plénitude arena

Cons:

Nous avons séjourné 2 nuits. Il faut savoir que le rer passe en dessous de l’hôtel. Impossible de passer une nuit complète sans être réveillé par le passage du rer. Le personnel est bien au courant de ce gros problème et répond qu’il ne faut pas choisir un hôtel proche de la salle de concert ! Aucun ménage n’a été effectué sur tout notre séjour. Dans une autre chambre, il n’avait qu’une seule serviette de toilette pour le couple. Bref, hôtel à déconseiller.

2026-09-13 • via Nuitee
S
Samad • couple • fr
7
2026-09-06 • via Nuitee
C
Carrasco Ancochea • solo_traveller • es
7
Pros:

Parking del hotel, camas cómodasy habitación correcta,, metro al lado, precio

2026-09-02 • via Nuitee
S
Shodat • couple • fr
8
2026-09-02 • via Nuitee
A
Alythea • couple • be
7
2026-08-31 • via Nuitee
M
Maryam • couple • fr
6
Cons:

Lit pas confortable

2026-08-31 • via Nuitee
T
Tudu • solo_traveller • it
10
2026-08-26 • via Nuitee
T
Tatiana • solo_traveller • pl
9
Pros:

small, cozy hotel. It’s great that there is an elevator. The room was clean, although a little too small for three people. Delicious breakfast. The parking lot is a 10-minute walk from the hotel.

2026-08-24 • via Nuitee
L
Loganathan • couple • ch
2
2026-08-24 • via Nuitee
Émile • couple • fr
7
2026-08-23 • via Nuitee
D
Djenny • family_with_children • be
10
Magique
Pros:

Tout

Cons:

Rien

2026-08-20 • via Nuitee