Hotel Mercure Wien City

Hotels
•
Mercure
8.2 (1735 reviews)
Hollandstraße 3 , Vienna , at
+43 1 534600

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Cons:
Limited Space
Breakfast Variety
Heating Issues

Categories

Cleanliness
8.2
Cleanliness was mentioned positively, with specific notes on the hotel being extremely clean and spotless.
Service
8.4
Staff were friendly and helpful, particularly noted in multiple reviews.
Location
8.5
Location received high praise for its proximity to the city center.
Room Quality
8
Rooms were generally described positively but there were mentions of issues like inadequate space for belongings.
Amenities
8.2
Amenities received mixed signals, though some reviewers found them satisfactory.
Value for Money
8.1
Value was discussed with respect to pros versus pricing, particularly the breakfast pricing.
Food and Beverage
8
Breakfast options were noted as somewhat limited in variety but were still tasty.
Overall Experience
8.2
Overall positive feedback, with a few critiques but generally a favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:31

Property Description

Central Location and Modern Ambience
The Mercure Wien City offers a prime location near the historical city center and the underground station, providing convenience for exploring the city. The hotel's modern ambiance sets the perfect tone for a comfortable stay.

Comfortable and Air-Conditioned Rooms
Guests can unwind in the hotel's modern and air-conditioned rooms, ensuring a pleasant and relaxing stay after a day of sightseeing or business meetings.

Convenient Amenities and Nearby Attractions
Enjoy the convenience of a parking garage (additional cost) and a 24-hour bar offering a selection of coffee and fine wines. With popular attractions like St. Stephen's Cathedral and the State Opera within walking distance, as well as easy access to public transportation for further exploration, Mercure Wien City is the ideal choice for your stay in Vienna.

Book your stay at Mercure Wien City now for a memorable experience in Vienna!

Important information:

Please note that there is only 1 extra bed possible per room (including children). All extra beds are subject to availability).

When booking more than 7 rooms, different policies and additional supplements may apply, if guests do not reply to special conditions the reservation might be canceled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.2
Based on 1735 reviews
Cleanliness: 8.2
Service: 8.4
Location: 8.5
Room Quality: 8
Amenities: 8.2
Value for Money: 8.1
Food and Beverage: 8
Overall Experience: 8.2
A
Antoni • extended_group • es
9
Satisfactoria en relació a les expectatives i necessitats.
Pros:

el desdejuni, 26 euros- Tot i ser Viena, el trobe car.

2026-07-25 • via Nuitee
C
Carlos • solo_traveller • pt
9
2026-07-25 • via Nuitee
A
Andreja • solo_traveller • si
9
Odlično blizu centra
Pros:

Lokacija blizu glavnih turističnih znamenitosti, možnost parkiranja v hotelski garaži.

Cons:

Glasno delovanje klime in pihanje klime direktno na posteljo.

2026-07-25 • via Nuitee
S
S • solo_traveller • gb
9
2026-07-24 • via Nuitee
T
Talal • couple • ae
9
I urge everyone to reserve a room in this nice hotel
Pros:

The staff was friendly and helpful, the location good with about 10 minutes walking to the downtown and good size of the room it was good for 2 adults and baby crib (bed)

Cons:

Very tight car parking, and there was small issue in the WC and when I informed after checking out, the staff they promised to work on it to fix it

2026-07-24 • via Nuitee
A
Ana Cristina Alves Gomes • solo_traveller • pt
9
Localização
Pros:

Da localização.
Pequeno almoço.
Limpeza.

2026-07-24 • via Nuitee
P
Patrick • solo_traveller • be
8
2026-07-23 • via Nuitee
S
Safi • solo_traveller • tr
5
Pros:

Konumu güzel

Cons:

Kahvaltı yetersiz

2026-07-22 • via Nuitee
T
Tolga • couple • tr
9
2026-07-21 • via Nuitee
M
Murat • family_with_children • tr
10
Pros:

Tesis konum olarak çok harika bir yerde çoğu yere yürüyerek erişim sağlayabiliyorsunuz. Araba ile gidecekseniz otelin altında ücretli otopark var. Çalışanlar yardımsever ve güleryüzlü

2026-07-21 • via Nuitee
N
Neri • family_with_children • it
10
Vacanza perfetta sotto tutti i punti di vista
Pros:

Posizione centralissima , personale cordiale e disponibile, camere pulitissime.
comoda la disposizione delle macchinette con acqua, gelati, vino e snacks.

Cons:

Nulla tutto perfetto

2026-07-20 • via Nuitee
J
Justin • family_with_children • us
10
Great hotel and location
Pros:

Great location and price. Very nice staff.

Cons:

We loved it

2026-07-20 • via Nuitee
L
Luz • solo_traveller • cl
9
2026-07-20 • via Nuitee
M
Michaela • family_with_children • se
7
Trevliga dagar i Wien!
Pros:

Bra läge, nära innerstan. Trevlig personal.

Cons:

Ingen ventilation i hotellrummet, så luften blev snabbt dålig. Gick inte att öppna fönstret.

2026-07-19 • via Nuitee
Z
Zhanna • solo_traveller • at
10
2026-07-19 • via Nuitee
E
Elena • solo_traveller • il
8
2026-07-19 • via Nuitee
S
Smiljana • couple • rs
10
2026-07-19 • via Nuitee
N
Nazlı • family_with_children • tr
10
Harikaydı
Pros:

Herşeyi konumu çalışanları temizliği harika

Cons:

Hiçbirşey

2026-07-18 • via Nuitee
B
birgit • family_with_children • be
8
2026-07-18 • via Nuitee
J
jocelyne • solo_traveller • fr
5
2026-07-17 • via Nuitee