Mercure Mont Saint Michel

Hotels
•
Mercure
8.3 (4876 reviews)
La Caserne , Le Mont Saint Michel , FR

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location for visiting Mont Saint Michel; shuttle stop directly outside
Clean, comfortable rooms and good bathrooms (many guests)
Ample parking in front of hotel
Good/varied breakfast reported by many
Helpful staff (luggage assistance, efficient reception)
On-site restaurant praised by some
Cons:
Some rooms are small or basic; parts of the property show age
Stairwell/corridor areas outdated and in need of cleaning/refresh
Breakfast quality/variety and cost inconsistent (can feel overpriced)
No lift (accessibility issue for some)
Paid internet and poor mobile coverage reported
Bar/restaurant sometimes closes early; check-in information lacking
Occasional strange room smell and dim lighting

Categories

Cleanliness
8.6
Rooms and bathrooms are repeatedly described as very clean and well maintained, though a few mentions of a strange smell and worn public areas (stairwell/corridor) reduce the score slightly.
Service
8.1
Staff are often cited as helpful (luggage assistance, efficient reception), but there are occasional notes about matter-of-fact or not-very-friendly service and missing check-in information.
Location
9
Consistently praised as an excellent location for visiting Mont Saint Michel with a shuttle stop directly in front; proximity to restaurants and quiet green area frequently mentioned.
Room Quality
8
Mixed reports: many guests found rooms spacious, comfortable and well furnished, while others reported small or basic rooms and signs of age (narrow WC, separation of toilet, no lift).
Amenities
8.2
Good practical amenities: shuttle service, on-site parking and a restaurant. Some negatives include paid internet/poor coverage and occasional early closing of bar/restaurant.
Value for Money
7.6
Perceived as expensive in peak season; complaints about breakfast cost/quality and paid internet reduce perceived value.
Food and Beverage
8.4
Many guests praise the breakfast (described as very good/excellent) and some praise the restaurant dinner, though a few report limited variety or high prices.
Overall Experience
8.5
Overall positive experience driven by outstanding location, generally clean and comfortable rooms and mostly helpful staff, tempered by some dated areas and occasional service/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:33

Property Description

Luxurious Accommodation
Experience spacious en suite rooms at Mercure Mont Saint Michel, nestled in parkland near the iconic abbey. Enjoy modern amenities including air conditioning, hot drink facilities, and a flat-screen TV with satellite channels.

Culinary Delights
Indulge in delectable seafood and regional specialties at the renowned Le Pré Salé restaurant on-site. Unwind with a drink at the cozy Le Normandy bar, offering a perfect setting for socializing.

Convenient Location
Located just 6.5 km from Pontorson and 52 km from Saint-Malo, Mercure Mont Saint Michel provides ample free parking for guests. Book now to experience a perfect blend of comfort, gastronomy, and convenience at our hotel.

Important information:

Mercure Mont Saint Michel is located on a protected site with paid access (rate depending on the season). An access code is communicated by email, SMS or telephone shortly before arrival.

Please note that children under 12 years old can enjoy breakfast for free.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNS

Location

Guest Reviews

8.3
Based on 4876 reviews
Cleanliness: 8.6
Service: 8.1
Location: 9
Room Quality: 8
Amenities: 8.2
Value for Money: 7.6
Food and Beverage: 8.4
Overall Experience: 8.5
K
Kashiwase • solo_traveller • de
9
素晴らしかったです
Pros:

シャトルバス乗り場の目の前で、とにかく便利でした。

Cons:

特にありません。
ただ、夕食を予約しておかないと、周囲に食べられるところが少ないです。

2026-09-19 • via Nuitee
A
Aoi • extended_group • jp
7
2026-09-19 • via Nuitee
C
Carolina • couple • cl
7
Excelente unbicacion y desayuno
Pros:

El desayuno y ubicacion
La señora que atendía el desayuno

Cons:

El wc separado del lavamanos es algo incómodo pero lo mejor es la ubicación ideal para conocer la maravilla de Mont Saint Michelle

2026-09-19 • via Nuitee
J
Janette • couple • au
8
Convenient
Pros:

Within the Zoned Parking area for Mont Saint Michel. The cost was €10.00 per day of your stay. You enter the area well before getting to the hotel. The room was comfortable and convenient, however the place is getting abit of wear and tear , so don’t expect everything to be top notch. The shuttle to the Mount stops right out the front , every 10 mins.

Cons:

Two flights of stairs with very heavy luggage was a bit hard. The room itself was fine. Furnishing are getting a bit worn and tied.

2026-09-19 • via Nuitee
W
William • solo_traveller • br
9
2026-09-19 • via Nuitee
B
Bruno • extended_group • it
9
2026-09-18 • via Nuitee
M
Micheal • extended_group • nz
9
Wonderful location. Great facilities.
Pros:

An amazing location. Perfect spot for the night. Absolutely stunning to have Mont St Michel a short walk away.

Cons:

No slip mat in the shower/bath made it dangerous. Would suggest adding to each room.

2026-09-18 • via Nuitee
B
Bernardo Carnevale • extended_group • gb
9
Great stay for exploring Mont Saint Michel
Pros:

Amazing location, withing walkable distance to Mont Saint Michel and just a stone`s throw to the free shuttle bus stop. Room was spacious and comfortable with air conditioning. Staff was really friendly.
Excellent breakfast and definitely worth paying for.
Would 100% stay again

Cons:

nothing comes to mind :)

2026-09-18 • via Nuitee
K
Karin • couple • nl
7
2026-09-17 • via Nuitee
I
Iga • couple • ch
9
2026-09-16 • via Nuitee
R
rute • couple • pt
9
2026-09-16 • via Nuitee
T
Thierry • couple • fr
8
Plutôt moyen et surcoté
Pros:

La situation et l image que j’ai des hôtels Mercure

Cons:

Hôtel vieillissant personnel de ménage qui ne vous dit pas bonjour et la déco commence à accuser son âge

2026-09-15 • via Nuitee
S
SEI • solo_traveller • jp
8
2026-09-15 • via Nuitee
N
Nancy Boyd • solo_traveller • us
8
Overall very pleasant and enjoyable.
Pros:

The location was ideal. The rooms were clean and the staff was excellent.

Cons:

Lighting in one room was poor, a small recessed light at the door and one light on the wall.

2026-09-15 • via Nuitee
M
Margaret • couple • us
9
Perfect location and warm welcome
Pros:

You cannot beat the location. So close to Mont st Michel and the shuttle stops directly in front of hotel. We did not eat the breakfast but we ate dinner in PreSale and it was wonderful. The front desk was so friendly, parking was plentiful and near our room. The room was great, nice variety of lighting near the bed, good arrangement of room to have multiple locations for people to put suitcases, outlets on both sides of the bed. I like the separate toilet room from shower area—makes it easy for multiple people in the morning. Our room was quiet and peaceful.

Cons:

Having a hair dryer that could move was really great. Wish there was a place to use it where you could see a mirror in room outside of bathroom. Would have loved a bottle of water next to bed. But truly a fine property

2026-09-15 • via Nuitee
C
Cristina • couple • es
10
Recomanable al 100%
Pros:

Hotel molt ben situat per anar al Mont St. Michel, just davant hi passa l'autobús que t'hi porta.
Habitació àmplia i molt neta, així com el lavabo.
La recepcionista que ens va atendre, va ser molt amable i respectuosa.
L'esmorzar molt complert en un menjador molt ampli i amb una molt bona decoració i gestionat per un personal molt amable.
Recomanable al 100%.

Cons:

Res.

2026-09-15 • via Nuitee
P
Putman • solo_traveller • be
8
Pros:

Dicht bij de Mont Saint-Michel. Shuttle stopte aan het hotel. Lekker ontbijt. Goed restaurant. Ruime parking.

Cons:

We zaten op het 1°verdiep en er was geen lift.

2026-09-15 • via Nuitee
W
Ward • solo_traveller • gb
7
Pros:

Close to MSM

Cons:

Outside a bit rough but inside modern and fine.

2026-09-15 • via Nuitee
A
ALEX • solo_traveller • gb
8
Pros:

Location

Cons:

Dirt on the landings

2026-09-15 • via Nuitee
I
INGRID • couple • il
7
2026-09-14 • via Nuitee