Mercure Mont Saint Michel

Hotels
•
Mercure
8.3 (4850 reviews)
La Caserne , Le Mont Saint Michel , FR

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location near Mont Saint-Michel
Free shuttle to the Mont
Good, varied breakfast (local products)
Clean, comfortable rooms for many guests
Free outdoor parking and on-site bar/restaurant
Cons:
Some rooms very small or in separate building requiring outdoor access
No elevator (access issues for some guests)
Inconsistent service from some staff members
Occasional missed room cleaning and hallway maintenance
Perceived poor value for price by several guests

Categories

Cleanliness
8.9
Rooms generally described as clean, spacious and comfortable by multiple reviewers; a few mentions of missed room cleaning and hallways needing vacuuming.
Service
8.1
Mixed reports: several notes of friendly, helpful reception staff and assistance at checkout, but also comments about inconsistent or unfriendly staff and late/poor communication (arrival code sent late, variable desk handling).
Location
9.4
Consistently praised proximity to Mont Saint-Michel and shuttle access; frequently highlighted as the hotel's main strength.
Room Quality
7.6
Mixed impressions: some guests report large, comfortable rooms and adequate heating; several complaints about very small rooms and being placed in a separate/older building which inconvenienced guests.
Amenities
8.1
Good practical amenities such as free outdoor parking, shuttle service, fridge in rooms, bar/restaurant; negatives include no elevator, detached building for some rooms, and limited dining capacity at busy times.
Value for Money
7
Several guests felt price did not match room size/level, reported issues (AC not working, missed cleaning) that reduced perceived value.
Food and Beverage
8.7
Breakfast frequently described as very good with varied offerings and quality local products; dinner generally good for many, though a few reviewers found evening meals average or had trouble finding available dining slots.
Overall Experience
8.6
Overall pleasant stays for most guests due to excellent location and good breakfast; some frustration from small rooms, occasional service inconsistencies and logistics (separate building, no lift) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodation
Experience spacious en suite rooms at Mercure Mont Saint Michel, nestled in parkland near the iconic abbey. Enjoy modern amenities including air conditioning, hot drink facilities, and a flat-screen TV with satellite channels.

Culinary Delights
Indulge in delectable seafood and regional specialties at the renowned Le Pré Salé restaurant on-site. Unwind with a drink at the cozy Le Normandy bar, offering a perfect setting for socializing.

Convenient Location
Located just 6.5 km from Pontorson and 52 km from Saint-Malo, Mercure Mont Saint Michel provides ample free parking for guests. Book now to experience a perfect blend of comfort, gastronomy, and convenience at our hotel.

Important information:

Mercure Mont Saint Michel is located on a protected site with paid access (rate depending on the season). An access code is communicated by email, SMS or telephone shortly before arrival.

Please note that children under 12 years old can enjoy breakfast for free.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNS

Location

Guest Reviews

8.3
Based on 4850 reviews
Cleanliness: 8.9
Service: 8.1
Location: 9.4
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7
Food and Beverage: 8.7
Overall Experience: 8.6
J
Josiane • couple • be
9
Séjour agréable
Pros:

Proximité Mont Saint Michel
Bon petit déjeuner

2026-10-31 • via Nuitee
U
Urmila • couple • fr
9
L’hôtel est bien situé, toute est proche, les restaurants, navette passe juste devant pour faire aller-retour le Mont S
Pros:

L’emplacement

2026-10-31 • via Nuitee
J
Jürgen • extended_group • de
8
2026-10-31 • via Nuitee
R
reto • couple • ch
8
Cons:

Die 2. Nacht hatten wir vor Ort gebucht, war aber einiges teuerer als die erste...

2026-10-30 • via Nuitee
S
Susanna • couple • it
8
2026-10-30 • via Nuitee
A
Arnold • family_with_children • fr
8
2026-10-29 • via Nuitee
P
Paulo • couple • fr
8
2026-10-29 • via Nuitee
M
Massimo • extended_group • it
6
2026-10-29 • via Nuitee
S
Stefano • couple • it
8
Pros:

Comodissima per la visita

2026-10-29 • via Nuitee
M
Mary and marc • couple • fr
9
Bel emplacement pour 1 ou 2 nuits
Pros:

L emplacement par rapport au mont st Michel
La gentillesse des personnes qui nous ont accueilli

Cons:

Repas du soir moyen

2026-10-29 • via Nuitee
A
ajlramos • couple • pt
10
Maravilhosa
Pros:

Pequeno almoço farto e bem preparado. Muitos produtos locais de muita qualidade.
Muito boa qualidade nos quartos. Parque gratuito, ao ar livre.

Cons:

Apenas o senão de ter ficado num edifício separado, o que complicou deslocações em dia de muita chuva.

2026-10-28 • via Nuitee
A
Anna • extended_group • ca
8
2026-10-28 • via Nuitee
J
Jean-François • solo_traveller • ch
8
Bonne étape!
Pros:

Bon emplacement, avec navette gratuite jusqu'au Mont. Mais il faut un code pour pénétrer dans l'aire d'hébergement, envoyé trois tard pour que j'en dispose. vaste parking. Bon équipement, sauf la lumière des lits. défaillante. Bon buffet de petit-déjeuner.

Cons:

Il faut marcher 150 m.,en plein air ... et peut-être sous la pluie, pour atteindre le restaurant où est servi le petit-déjeuner.

2026-10-28 • via Nuitee
M
Margarita • extended_group • us
8
FAIR
Pros:

clean very close to pick up SHUTTLE Mont St Michel

Cons:

Staff not everybody are friendly

2026-10-27 • via Nuitee
E
Eugénie • family_with_children • fr
9
Pros:

Emplacement très pratique pour se rendre au Mont Saint-Michel

Cons:

Absence d'ascenseur ou de rampe.

2026-10-26 • via Nuitee
O
Oliver • family_with_children • ch
10
2026-10-26 • via Nuitee
G
Georges • family_with_children • be
8
2026-10-26 • via Nuitee
F
Fabiano • extended_group • br
8
2026-10-24 • via Nuitee
M
MonaLisa • couple • us
7
Conscience.
Pros:

Easily accessible to Mont Saint Michel with bus service to the mountain and train station. Room was quiet and adequately furnished w necessities and a refrigerator.

Cons:

The hallways needed to be vacuumed.

2026-10-24 • via Nuitee
W
Wan Yu • couple • tw
10
Pros:

房間又大又舒服，10月底的暖氣也很夠，地點離去聖米歇爾山的接駁巴士站超級近，早餐晚餐也好吃，下次也會考慮住這裡

2026-10-23 • via Nuitee