Dorset Square Hotel, Firmdale Hotels

Hotels
9.2 (466 reviews)
39-40 Dorset Square Hotel , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Small room size
Extra charges

Categories

Cleanliness
9.1
The place is clean, with good housekeeping.
Service
9.57
The staff is very nice, but some negative encounters reported.
Location
10
The location is perfect, near Baker street underground and lots of shopping spots.
Room Quality
8.56
Some rooms described as small with limited space.
Amenities
9.09
Basic amenities available, but limited coffee in-room service mentioned.
Value for Money
8.55
Extra charges were a concern, felt overall pricing was high.
Food and Beverage
9.1
Breakfast was great but some orders incorrect occasionally.
Overall Experience
9.6
Overall a pleasant stay with some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:44

Property Description

Luxurious Accommodation
Experience elegance and style at Dorset Square Hotel, located in the prestigious Marylebone area of Central London. The rooms are tastefully designed with designer fabrics and modern amenities, offering views of the beautiful garden.

Gastronomic Delights
Indulge in English brasserie cuisine at Dorset Square’s Potting Shed, open all day for hotel guests and the public. Savor locally sourced produce for breakfast, lunch, and dinner, or enjoy a relaxing morning coffee, afternoon tea, or cocktails in a cozy setting.

Convenient Location
Ideally situated just minutes away from Baker Street Tube Station and Regent’s Park, our hotel provides easy access to explore the vibrant shops, bars, and restaurants in the area. Book your stay at Dorset Square Hotel for a luxurious and memorable experience.

Important information:

Please note, the Deluxe Room, Suite and Superior Suite are the only room types which can accommodate extra beds or cots.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

9.2
Based on 466 reviews
Cleanliness: 9.1
Service: 9.57
Location: 10
Room Quality: 8.56
Amenities: 9.09
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.6
A
Aki solo_traveller jp
8
2026-08-18 via Nuitee
K
Kevin couple gb
9
2026-08-15 via Nuitee
J
Joy couple gb
10
Wonderful
Pros:

.
Breakfast lots of choice

Cons:

Nothing

2026-08-11 via Nuitee
R
Reinhard solo_traveller us
10
2026-08-10 via Nuitee
G
Glcaps Family Carmel, Hamilton County, Indiana
10
Truly A Gem
Pros:

The Dorset Square Hotel is truly a gem! My daughter and I had the pleasure of staying there during our visit to London and I can’t say enough positive things about it. Our room was perfect. The decor was lovely, the bed was comfortable with quality linens, there were many outlets throughout the room, they provided a high quality hair dryer and the bathroom even had a towel warmer. The room service was presented in beautiful English china and the food was delicious. Some of the best homemade granola I’ve ever had. Location is central to restaurants, train stations and the park. Staff was also wonderful. Will definitely be staying there again.

2026-07-19 via Tripadvisor
S
SarahJane11London Couples Much Wenlock, Shropshire, England
10
The most stunning hotel in Marylebone
Pros:

Oh my, where to start with this review on such a fabulous, boutique hotel, right in the most beautiful part of Marylebone. It has to be one of the most welcoming, friendliest hotels we've ever stayed in. Dog friendly, they welcomed our pet pooch like they would welcome any valued Visitor. Everything about our encounter with the staff here felt genuine. They simply could not do enough for us. The hotel itself is a beautiful example of Kit Kemp's design talent, striking colours throughout, set in this gorgeous building with the history of cricket and Lords within it. We chose this hotel primarily because of its location to Old Marylebone Town Hall, where we had booked our elopement wedding (with dog). There is a public car park 2 minutes away and the Town Hall is literally 3 minutes away to walk. We had booked the Marylebone room as we wanted extra space (because of the dog and also the wedding outfits). It was a gorgeous room, complete with library and a really decent size wardrobe and bathroom. The main lounge area (open to guests) is a delightful space to spend time in and then the gem for us was the inhouse basement restaurant The Potting Shed (which I've done a separate review for), which was absolutely fantastic for our post-wedding dinner celebration. Then before we left, we borrowed the key to the private gardens to the hotel "Dorset Square". Wow!! A private space that offers seclusion from the business of London, an oasis in itself of lush green grass and trees and birdsong. Stunning. No dogs allowed (understandably actually) but for our pooch a short walk away was Regent Park, which is a stunning place to walk the dog. We shall definitely be back to stay in this stunning hotel.

2026-07-11 via Tripadvisor
L
Louis couple gb
8
2026-07-09 via Nuitee
B
Boris couple il
10
מקום מומלץ - נקי ושקט, במיקום נוח עם תחבורה ציבורית מצוינת קרוב לרג׳נט פארק.
Pros:

מקום קטן ואינטימי, נקי ומצוחצח, הצוות נעים מאוד. מסעדה טובה בקומת מרתךף.

2026-07-07 via Nuitee
A
Alison couple gb
8
2026-06-27 via Nuitee
M
Michelle family_with_children gb
10
Perfect
Pros:

Didn’t have breakfast. Location was great for the Station.

Cons:

Nothing

2026-06-27 via Nuitee
S
Sue couple us
9
Everything was great except for dinner that was mediocre.
Pros:

Decor

Cons:

Nothing

2026-06-21 via Nuitee
J
Jonathan couple gb
8
Comfort in Marylebone
Pros:

Location very convenient. Modern and comfortable. Honesty bar.

2026-06-08 via Nuitee
S
Samatha couple au
8
2026-06-03 via Nuitee
T
travelsam70 Friends getaway New York City, New York
10
Outstanding
Pros:

Incredible. Not one thing I could fault. The service was next level. Room was spotless and beautifully decorated. Food as outstanding. I highly recommended and for the price it is well worth it. Close proximity to Marylebone makes it a perfect choice in London

2026-05-30 via Tripadvisor
J
Janice solo_traveller nz
7
Reasonable but lack of attention to detail was disappointing
Pros:

The hotel is :
Spotlessly clean, exceptional comfort of the bed and high quality linens .
The breakfast service was exceptional every day and consistent .

Cons:

Having stayed at Kit Kemp hotels in London over the last 15 years I was surprised at the lack of detail for instance .
I am an active 70 year old however I had to ask for help to lift my heavy suitcase up the stairs to my room on arrival . No lift . The receptionist did this once asked but she should have offered since there was no doorman .
On request you can have a tea and coffee tray in your room . This was fine the first day but no one washed the tea cups or replenished the tea bags the 2 nd day and when I requested this I was told they had run out of English breakfast tea bags ! I had room service and the following day when I returned after a full day out of the hotel from early morning the room service dirty tray was still in the room . Both the person who serviced the room and the lady who did the turn down service just left the dirty tray . It appeared if you asked you received , however at the price of the hotel and past experience of every need anticipated it was disappointing this trip .

2026-05-25 via Nuitee
J
Jean-Pierre solo_traveller ch
9
Pros:

Klein aber original und sauber

Cons:

Zimmer

2026-05-17 via Nuitee
Y
yvonne solo_traveller za
3
disappointing !
Pros:

my single room was so tiny that there was no room for my suitcase. I have stayed at Firmdale hotels a few times and I love all of my experiences except this one. I could not get to the bathroom without stepping over my suitcase..

Cons:

room was ridiculously too small. If you are traveling with a big suitcase this room is not for you!

2026-05-16 via Nuitee
2
201allanj Couples
10
First Class Hotel
Pros:

Dorset Square Hotel is very close to Marylebone railway and tube station – and it’s only a 3-minute walk to Baker Street tube, so it’s very conveniently situated for all of the London attractions.
This first-class hotel is impressive, it’s been stunningly designed and has a unique cricket theme. Everywhere throughout the hotel is immaculately clean.
All of the staff were very friendly and helpful, the receptionist arranged for our luggage to be taken to our room earlier in the day and a different receptionist even took us to our room later on which was on the 3rd floor. We had a spacious luxury room and the bed was very comfortable.
My wife and I thoroughly enjoyed the excellent breakfast, the food was very good quality and cooked well, and the fresh fruit salad was the best we’ve ever had in a hotel.
All in all, it was a very special stay, we cannot recommend it highly enough.

2026-05-14 via Tripadvisor
D
Duran solo_traveller es
10
FANTÁSTICO
Pros:

la ubicacion es ideal, el hotel no es muy grande, pero todo está impecable con muchissimo gusta. El personal encantador y siempre con muchos detalles

2026-05-10 via Nuitee
S
susanbP7311MQ Solo travel
10
A beautiful and charming visit
Pros:

I absolutely love this place. Maybe because I got upgraded through a credit card program, but It exceeded my expectations. The amenities are luxurious and beautiful. I thought the design style of the hotel (color scheme, fabrics, dishes, etc) was especially charming. An effort was clearly made to have it a beautiful place that was lovingly designed.

2026-05-08 via Tripadvisor