Best Western Plus Columbia River Hotel

Hotels
•
Best Western Plus
8.5 (348 reviews)
1001 Rossland Avenue , Trail , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Noise from connecting door
No breakfast provided

Categories

Cleanliness
8.21
The room was clean, but some guests found it outdated and had issues with noise.
Service
9.18
Staff were very friendly and helpful, receiving several positive mentions.
Location
9.22
Great location for shops and restaurants, easy to access from the highway.
Room Quality
7.67
Issues with the connecting door and outdated decor led to a lower score.
Amenities
8.2
Good amenities like clean rooms and on-site restaurant, but some mentioned the lack of ice on every floor.
Value for Money
8.66
Reasonably priced for the offered services, though some felt it was overpriced without breakfast.
Food and Beverage
8.21
Free coffee available, but no breakfast; nearby options helped compensate.
Overall Experience
8.68
Mixed feelings due to specific issues, but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:39

Property Description

Luxurious Amenities
Indulge in the hot tub, stay active in the fitness centre, and stay connected with free Wi-Fi throughout the property.

Modern Comforts
Relax in air-conditioned rooms equipped with a 55-inch flat-screen TV, a coffee maker, and an iPod docking station for your entertainment needs.

Convenient Services
Take advantage of the business centre, on-site dining options at Columbia Steak & Cocktails and Frosty’s Cold Beer, Wine and Spirits, and the availability of non-smoking rooms for a comfortable stay.

Book your stay at Best Western Plus Columbia River Hotel now for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YCG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 348 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
P
Patrick Wei-Meng • solo_traveller • sg
8
Pros:

very comfortable room, very clean. Easy parking

2026-06-15 • via Nuitee
M
McRae • solo_traveller • ca
7
Cons:

Access to the road was difficult and a little dangerous

2026-05-31 • via Nuitee
P
Peter • couple • ca
8
Very nice hotel, welcoming staff
2026-05-25 • via Nuitee
C
Chantelle • couple • ca
7
2026-05-25 • via Nuitee
H
Helmuth • extended_group • at
6
2026-05-09 • via Nuitee
W
William • couple • ca
7
2026-04-09 • via Nuitee
W
Walter • couple • at
6
2026-04-01 • via Nuitee
B
Brenda • family_with_children • us
7
Pros:

The gentleman who checked us in was very friendly and informative

2026-03-30 • via Nuitee
M
Michael • family_with_children • ca
9
Great central location for any families travelling for sports.
Pros:

Good location, comfortable room.

Cons:

Parking

2026-03-14 • via Nuitee
J
JANE • couple • ca
10
Convenient, clean hotel, reasonable priced, helpful & cheery front desk staff
Pros:

Convenient, clean hotel, reasonable priced, helpful & cheery front desk staff.

Cons:

If it was free that would be great!

2026-03-02 • via Nuitee
C
charles • solo_traveller • ca
8
good
Cons:

it was closed!

2026-02-12 • via Nuitee
V
Vanee • solo_traveller • ca
8
2026-01-25 • via Nuitee
J
Jordan • solo_traveller • ca
8
2026-01-20 • via Nuitee
L
Lindsay • couple • ca
8
Excellent
Pros:

This was a quick overnighter and wow -I was pleasantly surprised. I honestly had low expectations for this hotel, as it is right downtown and just a plain building on a concrete parking lot. However, the staff member when we arrived was quite friendly and helpful. There was complimentary coffee, the lobby was clean, the halls were clean, our room was spotless and the beds/pillows were SO comfortable. (like what I expect at a high end hotel) Our room was quite spacious and the bathroom was as well and featured high end faucet and sink.
We received a $15 off for the in house restaurant and a gift chocolate bar with a note saying thanks for staying with us.
If needed we would stay here again.

Cons:

Perhaps complementary water would also be nice.

2026-01-19 • via Nuitee
C
collint2025 • Business
10
Great Place
Pros:

Great staff ,very clean great place to stay

2026-01-16 • via Tripadvisor
K
Keli • family_with_children • ca
8
2026-01-09 • via Nuitee
T
Tami • family_with_children • ca
2
Connecting Door is Disappointing, Literally Hear the Next Door Guests, Overpriced and No Breakfast
Pros:

Good parking lot. Elevator requires a key card to get in so that's good security. McDonald's is beside the hotel so you could get breakfast and food. Area is nice.

Cons:

Overpriced and no breakfast! But they have free coffee, wow... The really bad part during this stay was that there was this connecting door in our room but it was locked. I'm assuming it's for when two parties who are staying who are staying in different hotel rooms but still want that access. I didn't care for the door though it was creepy and weird but later in the evening i overheard someone staying in that room having a conversation and normal sound. It was really invasive. On top of that we have little kids and I was constantly trying to quiet them down because I didn't want to annoy the people beside us. And it was all because of that stupid door. Luckily the newborn and toddler slept throughout the night but that was incredibly stressful. The hotel room itself was outdated.

2025-11-21 • via Nuitee
A
Alison • family_with_children • ca
9
Great place!
Pros:

Great staff, comfortable beds, clean and quiet!

2025-10-16 • via Nuitee
J
Jill
10
Pros:

.

2025-10-13 • via Nuitee
L
Lori • partner
10
Pros:

The hotel remodel is just lovely. The workmanship is topnotch. The front desk staff was exceptional. We were always greeted with a smile, hello and 'how are you doing?'.

2025-10-12 • via Nuitee