Mercure Arras Centre Gare

Hotels
•
Mercure
8.8 (2569 reviews)
58 boulevard Carnot , Arras , FR
+33 3 21 23 88 88

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Professional staff
Clean and well-maintained rooms
Great location
Cons:
Limited breakfast options
Issues with room comfort for certain configurations
Some cleanliness concerns

Categories

Cleanliness
8.7
Generally clean but mentioned a few issues with dust in a review.
Service
9.1
Personnel described as professional and welcoming, contributing positively to the experience.
Location
9
Conveniently located near the central area and parking.
Room Quality
8.6
Room praised, but some reviews mentioned comfort issues with the sofa bed.
Amenities
8.8
Amenities like parking and common areas were enjoyed, but some improvements suggested.
Value for Money
8.6
Good value reported, with pleasant experiences, yet some negative aspects noted.
Food and Beverage
8.5
Breakfast options were assessed as limited, needing more variety for a better experience.
Overall Experience
9.1
Overall positive sentiments led to high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:50

Property Description

Prime Location Opposite Arras Train Station
Mercure Arras Centre Gare offers a convenient stay just steps away from the historic center and UNESCO World Heritage Site. Explore the charming pedestrian streets leading to the iconic bell tower.

Easy Access to Nearby Attractions
Benefit from the hotel's proximity to Lille, Lesquin Airport, and Gare du Nord in Paris. Explore the WWI memorial sites, northern beaches, and even Belgium within a short distance.

Convenient Amenities and Services
Start your day with a delicious buffet breakfast and unwind at the on-site bar and restaurant. Enjoy the convenience of a 24-hour reception desk and on-site parking during your stay.

Book your stay at Mercure Arras Centre Gare for a memorable experience!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Location

Guest Reviews

8.8
Based on 2569 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 9.1
S
Simone • couple • gb
9
The receptionist was absolutely great, very knowledgeable and professional.
Pros:

Well located easy access and by motorcycle was inside the parking (garage)

Cons:

The room didn’t have a kettle to make a tea or coffee and the small toilet had hair in the floor so not very clean

2026-09-19 • via Nuitee
C
Claus • solo_traveller • be
10
Je reviendrai
Pros:

Le chef du restaurant par contre était exceptionnel, bravo à lui !
La propreté des chambres et la gentillesse du personnel en général !

Cons:

L'inexpérience de l'équipe du restaurant. Servir du cognac, du whisky, du Martini dans de mauvais verres !
Et je ne vous parle pas de la quantité !

2026-09-19 • via Nuitee
L
Liz • solo_traveller • gb
7
2026-09-18 • via Nuitee
N
Nick • extended_group • gb
10
2026-09-17 • via Nuitee
J
Johanne • couple • ca
9
Pros:

Great location, comfortable, offered everything we needed.

2026-09-16 • via Nuitee
S
Steve Birks • solo_traveller • gb
8
2026-09-13 • via Nuitee
M
Martyn John • couple • gb
10
Absolutely fabulous, totally recommend this hotel.
Pros:

The hotel facilities were very good, the staff ultra friendly and the breakfast was brilliant. Nothing not to dislike about this hotel. Also location was excellent.

Cons:

Directions from the underground parking area to the hotel could have been clearer.

2026-09-13 • via Nuitee
K
Keith • solo_traveller • gb
8
2026-09-11 • via Nuitee
N
Nicolas • couple • gb
8
great local and will stay again.
Pros:

Excellent check-in, parking, great staff

Cons:

nothing!

2026-09-09 • via Nuitee
D
Dhiren • family_with_children • gb
8
Good hotel but it should not be charging for parking
Pros:

Central location

Cons:

Parking was additional

2026-09-08 • via Nuitee
F
Florence • couple • fr
9
Très bon séjour
Pros:

Emplacement et parties communes excellent petit déjeuner.

Cons:

Chambre très confortables mais finition à revoir surtout toilettes

2026-09-07 • via Nuitee
L
Leah • solo_traveller • au
8
Pros:

A comfortable room, staff were very helpful. A lovely breakfast included. Hotel was in a great position, close to railway station and town.

Cons:

No refrigerator in room.

2026-09-06 • via Nuitee
L
Lynsey • family_with_children • gb
10
Fabulous hotel, staff and location.
Pros:

Wonderful hotel. The receptionist (I think Amelie?) was so lovely and helpful when checking us in - giving us advice on parking and where to visit. The room was one of the best I've ever stayed in: modern and spotless, and the beds were definitley the most comfortable, inlcuding the smaller child's bed. We even looked to see what matresses/toppers they were!

Cons:

Nothing!

2026-09-06 • via Nuitee
A
Antony • solo_traveller • gb
9
Excellent hotel as per this brand
Pros:

Excellent hotel easy walk 3-4 mins to the centre

Cons:

Nothing all great

2026-09-05 • via Nuitee
P
peter • solo_traveller • gb
10
Pros:

Lovely hotel, ideal location,
Staff incredibly helpful
Excellent Restaurant with great service from Lea , Tiffany and Louise . Thank you.

2026-09-04 • via Nuitee
W
Willem • couple • nl
8
Fantastisch als tussenstop naar Nederland
Pros:

Bereikbaarheid en sfeer. Zeer hondvriendelijk

2026-09-03 • via Nuitee
P
Piet • couple • nl
9
2026-09-02 • via Nuitee
A
Amandine • solo_traveller • fr
9
2026-09-02 • via Nuitee
M
Malia • couple • fr
8
2026-09-01 • via Nuitee
D
Daniel • family_with_children • lu
8
Un arrêt à conseiller pour une étape
Pros:

Bon accueil à la réception. Bar et restaurant à l'intérieur de l'hôtel.

2026-09-01 • via Nuitee