Mercure Arras Centre Gare

Hotels
•
Mercure
8.8 (2461 reviews)
58 boulevard Carnot , Arras , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Professional staff
Clean and well-maintained rooms
Great location
Cons:
Limited breakfast options
Issues with room comfort for certain configurations
Some cleanliness concerns

Categories

Cleanliness
8.7
Generally clean but mentioned a few issues with dust in a review.
Service
9.1
Personnel described as professional and welcoming, contributing positively to the experience.
Location
9
Conveniently located near the central area and parking.
Room Quality
8.6
Room praised, but some reviews mentioned comfort issues with the sofa bed.
Amenities
8.8
Amenities like parking and common areas were enjoyed, but some improvements suggested.
Value for Money
8.6
Good value reported, with pleasant experiences, yet some negative aspects noted.
Food and Beverage
8.5
Breakfast options were assessed as limited, needing more variety for a better experience.
Overall Experience
9.1
Overall positive sentiments led to high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:50

Property Description

Prime Location Opposite Arras Train Station
Mercure Arras Centre Gare offers a convenient stay just steps away from the historic center and UNESCO World Heritage Site. Explore the charming pedestrian streets leading to the iconic bell tower.

Easy Access to Nearby Attractions
Benefit from the hotel's proximity to Lille, Lesquin Airport, and Gare du Nord in Paris. Explore the WWI memorial sites, northern beaches, and even Belgium within a short distance.

Convenient Amenities and Services
Start your day with a delicious buffet breakfast and unwind at the on-site bar and restaurant. Enjoy the convenience of a 24-hour reception desk and on-site parking during your stay.

Book your stay at Mercure Arras Centre Gare for a memorable experience!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 13 years old stay for € 0 per person per night when using an existing bed.
    People 3 years old and over stay for € 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 11 per day.

Location

Guest Reviews

8.8
Based on 2461 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 9.1
T
Tony • couple • gb
10
Only stayed 1 night, would thoroughly recommend this hotel, Arras is beautiful and an easy 5 mins walk to the squares an
Pros:

Great location, easy to find and park, has everything you need and very helpful snd friendly staff

Cons:

N/a

2026-07-17 • via Nuitee
E
Elsie • couple • gb
10
Pros:

we had an excellent meal, the restaurant staff were great fun !

Cons:

Nothing

2026-07-17 • via Nuitee
J
juan • solo_traveller • es
10
Pros:

La ubicacion.muy bien el garaje y la atencion del personal

Cons:

Todo perfecto

2026-07-17 • via Nuitee
P
Peter • solo_traveller • nl
9
Heerlijk hotel in Arras
Pros:

Nieuw hotel, dichtbij het station. Parkeren in de ondergrondse garage, ingang voor de deur van het hotel. Met de lift komt je gelijk bij de receptie uit. Algemene ruimten zien er prachtig verzorgd uit en zijn groot. Het is heel gezellig in de lobby.
Kamers zijn prima in orde, er is een ongekoelde minibar (gratis). Ontbijt is uitstekend.

Cons:

Geen opmerkingen.

2026-07-16 • via Nuitee
D
Dianne • couple • au
9
Great place to stay in Arras
Pros:

It’s cleanliness and proximity to town square. Very helpful and friendly staff.

Cons:

Nothing

2026-07-16 • via Nuitee
J
Jessica • solo_traveller • fr
5
2026-07-15 • via Nuitee
K
Kathleen • family_with_children • gb
10
Excellent in every way.
Pros:

Spacious, well located, super comfortable. Relaxed and easy going with the dog. Loved the sparkling & still chilled water in corridors, Nuxe products in bathroom, nice big bedrooms, lovely bar and seating with games to play and walkable to most things. Fabulously friendly. You do have to pay for parking, city tax and the dog, but after lots of driving (Tuscany, the alps, Troyes) this hotel in Arras was a perfect last stop before the tunnel.

Cons:

Nothing

2026-07-14 • via Nuitee
C
Charlie • solo_traveller • gb
10
A super cool hotel and would definitely visit again.
Pros:

Really useful having parking beneath the hotel. Great aircon. Really comfortable bed and pillows. Great restaurant food and service.

Cons:

The view wasn’t great and parking entrance was a bit tight, but other than that I can’t find fault.

2026-07-13 • via Nuitee
C
Caio • family_with_children • br
9
2026-07-13 • via Nuitee
N
Nona • couple • be
6
2026-07-13 • via Nuitee
L
Lisa • family_with_children • ca
9
For a quick stopover this place is great, perhaps for a longer visit too!
Pros:

Everything was really good: staff, location, rooms, bar, breakfast, parking, pricing . . .

Cons:

According to someone in our party - the gym could see some improvement.

2026-07-13 • via Nuitee
B
Beatrix • solo_traveller • de
9
Hätte nicht besser sein können.
Pros:

Zentrale Lage. Freundliches Personal und geräumiges Zimmer.

2026-07-12 • via Nuitee
M
Marije • solo_traveller • nl
8
2026-07-11 • via Nuitee
T
Thornton • family_with_children • au
10
2026-07-11 • via Nuitee
V
Vincent • family_with_children • fr
8
2026-07-11 • via Nuitee
T
Thierry • solo_traveller • fr
9
2026-07-10 • via Nuitee
A
Anaïs • solo_traveller • fr
9
Pros:

Proximité directe avec la gare, réception ouverte 24/24, personnel extrêmement gentil et petit déjeuner varié. La chambre était grande, propre et confortable ! Vraiment au top !

2026-07-10 • via Nuitee
M
Mark • couple • gb
9
Great night’s stay, easy walk to the main squares in town.
Pros:

Best night’s sleep for ages, very comfortable bed and room with quiet a/c.

Cons:

Nothing

2026-07-10 • via Nuitee
A
Anthony • couple • gb
10
Perfect
Pros:

Our 3rd stay at this very conveniently located hotel which is close to a car park and the interesting sights of Arras. Our room quite Corporate in design was a good size, very clean with a big comfortable bed. We were invited to a complimentary drink to help celebrate my birthday which was a lovely thoughtful gesture. Breakfast here is absolutely fabulous, a large bright tastefully decorated breakfast room has so much choice on offer of food & drinks - excellent. The hotel is dog friendly always very much appreciated by Us and our 2 little King Charles. The Staff at the Hotel are always so Welcoming which is so good to see after our long journey. The Barman did a little dance as he served us my birthday drink :-) … highly recommend the Mecure Arras.

Cons:

No Complaints at all …

2026-07-09 • via Nuitee
P
Paul • couple • fr
9
2026-07-09 • via Nuitee