Mercure Arras Centre Gare

Hotels
Mercure
8.8 (2397 reviews)
58 boulevard Carnot , Arras , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Professional staff
Clean and well-maintained rooms
Great location
Cons:
Limited breakfast options
Issues with room comfort for certain configurations
Some cleanliness concerns

Categories

Cleanliness
8.7
Generally clean but mentioned a few issues with dust in a review.
Service
9.1
Personnel described as professional and welcoming, contributing positively to the experience.
Location
9
Conveniently located near the central area and parking.
Room Quality
8.6
Room praised, but some reviews mentioned comfort issues with the sofa bed.
Amenities
8.8
Amenities like parking and common areas were enjoyed, but some improvements suggested.
Value for Money
8.6
Good value reported, with pleasant experiences, yet some negative aspects noted.
Food and Beverage
8.5
Breakfast options were assessed as limited, needing more variety for a better experience.
Overall Experience
9.1
Overall positive sentiments led to high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:50

Property Description

Prime Location Opposite Arras Train Station
Mercure Arras Centre Gare offers a convenient stay just steps away from the historic center and UNESCO World Heritage Site. Explore the charming pedestrian streets leading to the iconic bell tower.

Easy Access to Nearby Attractions
Benefit from the hotel's proximity to Lille, Lesquin Airport, and Gare du Nord in Paris. Explore the WWI memorial sites, northern beaches, and even Belgium within a short distance.

Convenient Amenities and Services
Start your day with a delicious buffet breakfast and unwind at the on-site bar and restaurant. Enjoy the convenience of a 24-hour reception desk and on-site parking during your stay.

Book your stay at Mercure Arras Centre Gare for a memorable experience!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 13 years old stay for € 0 per person per night when using an existing bed.
    People 3 years old and over stay for € 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 11 per day.

Location

Guest Reviews

8.8
Based on 2397 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 9.1
P
PETER couple gb
10
2026-06-13 via Nuitee
H
Helen couple gb
9
2026-06-13 via Nuitee
G
Gail extended_group gb
9
Great stay would use again
Pros:

Lovely hotel with good location and great food.

Cons:

Great secure underground car park , BUT beware one of the entrances as it has a very steep ramp , not good for very low cars and a risk of grounding .

2026-06-10 via Nuitee
A
Andrew couple gb
8
2026-06-10 via Nuitee
P
Paul family_with_children gb
7
2026-06-09 via Nuitee
S
Stewart couple gb
8
Excellent and very comfortable
Pros:

A great place, location perfect for what we needed.

Cons:

Nothing

2026-06-09 via Nuitee
U
Ulrike Silk solo_traveller de
9
Pros:

Sehr freundlich empfangen worden. Mega Lage.
Schönes großes Zimmer. Wir kommen gerne wieder.

Cons:

Ein größeres Bett wäre schön.

2026-06-08 via Nuitee
L
Lynne couple de
9
Excellent location for visiting the centre of Arras
Pros:

Excellent location for visiting the centre of Arras, good hotel, friendly personnel. Tasty breakfast and restaurant. Bed a bit small, but we slept well. We like Mercure, a good price quality comparison. Parking was fine.

2026-06-08 via Nuitee
G
Gail extended_group gb
9
Great hotel with good location and secure parking
Pros:

Good location

2026-06-07 via Nuitee
B
Baz solo_traveller gb
5
A transient hotel
Pros:

Location in France

Cons:

Bland

2026-06-06 via Nuitee
E
Ernest extended_group ch
9
Très bon hôtel, bien situé et confortable
Pros:

Tout

Cons:

Rien

2026-06-06 via Nuitee
T
Teresa family_with_children gb
9
Good hotel
Pros:

Quality hotel and decor.
Central location to the town.
Staff supportive and helpful
Car park underground was secure although spaces felt tight.

2026-06-04 via Nuitee
K
kevin extended_group gb
7
1st time visiting and will return.
Pros:

Onsite parking and close to the city centre.
Breakfast was 1st class and dinner was brilliant, the staff were top notch.

Cons:

Room temperature difficult to control as heating or air con is controlled centrally.

2026-06-03 via Nuitee
T
Tom family_with_children gb
10
2026-06-02 via Nuitee
J
Jamie couple gb
10
Great hotel
Pros:

Great facilities, had somewhere to store our bicycles and were very friendly

Cons:

Nothing

2026-06-01 via Nuitee
P
Peter solo_traveller au
8
2026-05-31 via Nuitee
D
daniela solo_traveller ch
9
2026-05-31 via Nuitee
H
herman solo_traveller nl
7
2026-05-30 via Nuitee
F
Frans solo_traveller nl
9
2026-05-30 via Nuitee
K
Klaus couple de
8
2026-05-28 via Nuitee