Mercure Arras Centre Gare

Hotels
•
Mercure
8.8 (2539 reviews)
58 boulevard Carnot , Arras , fr
+33 3 21 23 88 88

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Professional staff
Clean and well-maintained rooms
Great location
Cons:
Limited breakfast options
Issues with room comfort for certain configurations
Some cleanliness concerns

Categories

Cleanliness
8.7
Generally clean but mentioned a few issues with dust in a review.
Service
9.1
Personnel described as professional and welcoming, contributing positively to the experience.
Location
9
Conveniently located near the central area and parking.
Room Quality
8.6
Room praised, but some reviews mentioned comfort issues with the sofa bed.
Amenities
8.8
Amenities like parking and common areas were enjoyed, but some improvements suggested.
Value for Money
8.6
Good value reported, with pleasant experiences, yet some negative aspects noted.
Food and Beverage
8.5
Breakfast options were assessed as limited, needing more variety for a better experience.
Overall Experience
9.1
Overall positive sentiments led to high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:50

Property Description

Prime Location Opposite Arras Train Station
Mercure Arras Centre Gare offers a convenient stay just steps away from the historic center and UNESCO World Heritage Site. Explore the charming pedestrian streets leading to the iconic bell tower.

Easy Access to Nearby Attractions
Benefit from the hotel's proximity to Lille, Lesquin Airport, and Gare du Nord in Paris. Explore the WWI memorial sites, northern beaches, and even Belgium within a short distance.

Convenient Amenities and Services
Start your day with a delicious buffet breakfast and unwind at the on-site bar and restaurant. Enjoy the convenience of a 24-hour reception desk and on-site parking during your stay.

Book your stay at Mercure Arras Centre Gare for a memorable experience!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Location

Guest Reviews

8.8
Based on 2539 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 9.1
A
Alexander Michael • solo_traveller • de
6
2026-08-08 • via Nuitee
I
Iryna • family_with_children • nl
7
This does not seem to fit the excellent reviews it has been getting. It is not a 4 star hotel for me.
Pros:

It was clean and in good state of maintenance.

Cons:

Bed was small, as was the room. The TV was not smart

2026-08-07 • via Nuitee
L
Lucia • family_with_children • gb
8
2026-08-07 • via Nuitee
N
Natalie • family_with_children • gb
8
Convenient location, clean and modern hotel with friendly staff.
Pros:

Lovely hotel, great location. Car park right underneath is really convenient. We ate at the restaurant and staff were really helpful and friendly: lovely food.

2026-08-07 • via Nuitee
N
Neil • extended_group • gb
9
Great stop off. Lovely hotel
Pros:

Great location. Parking next door. lovely stop off.

2026-08-06 • via Nuitee
K
Katrien • extended_group • be
9
Mooi en rustig verblijf.
Pros:

Lekker en uitgebreid ontbijt.
Supervriendelijke personeel en een goede ontvangst.
Dichtbij het centrum.
Pluspunt: ondergrondse parking.

2026-08-06 • via Nuitee
S
Stones • solo_traveller • es
10
Pros:

We couldn't fault the hotel at all, and would highly recommend it to anyone.

2026-08-06 • via Nuitee
M
Mauro • extended_group • br
10
Muito bom
Pros:

Quartos , estacionamento e localização muito bons

Cons:

Nada

2026-08-06 • via Nuitee
J
Jill • solo_traveller • gb
9
2026-08-06 • via Nuitee
I
Inge • family_with_children • nl
8
Heerlijk!
Pros:

Dat de hond mee mocht in de ontbijtruimte. Dat was voor ons een dikke plus!

Cons:

-

2026-08-06 • via Nuitee
N
Niels • couple • nl
7
2026-08-05 • via Nuitee
S
Sandra • couple • ch
10
Top betreut, top ausgestattet, top erholsam!
Pros:

Das Frühstück war überragend! Es ist von Vorteil, einen tüchtigen Hunger mitzubringen...

Cons:

Es gibt nichts zu kritisieren!

2026-08-05 • via Nuitee
J
JOSEPH • solo_traveller • be
9
Hier kom ik met genoegen iedere keer terug
Pros:

Ideaal gelegen met parking , goede kwaliteit bed, ook ijskast, safe en airco !

Cons:

Niets

2026-08-04 • via Nuitee
L
Laurent • family_with_children • lu
7
2026-08-03 • via Nuitee
D
DAVID • solo_traveller • gb
10
Pros:

Every thing

2026-08-03 • via Nuitee
S
Sissel F. • solo_traveller • no
7
Fin hotellopplevelse
Pros:

Alt var fint, et flott beliggende hotel. Kunne kjøre inn i et parkeringshus med tilknytning til hotellet.

Cons:

Ingenting å utsette.

2026-08-03 • via Nuitee
A
Ann • couple • gb
8
Excellent location, friendly staff
Pros:

The location was excellent and easy to find with parking right next door. The staff were exceptionally friendly and helpful

Cons:

The airconditioning was very loud and could not be adjusted
The rooms are more basic than the lovely downstairs bar and sitting areas would lead you to believe

2026-08-03 • via Nuitee
R
Rutterkamp • extended_group • nl
8
Gewoon een goed hotel!
Pros:

Ligging mooi in het centrum, parkeren onder het hotel.

Cons:

Ontbijt was alle dagen hetzelfde, op zich goed maar ik miste wat variatie. De opstelling van het buffet was niet echt over nagedacht.

2026-08-03 • via Nuitee
J
Julian • couple • gb
8
Will return
Pros:

Good location, free secure parking, good staff, generous breakfast

2026-08-03 • via Nuitee
J
James • couple • gb
9
Very good, comfortable, clean and well managed.
Pros:

All very good, nicely designed and excellent staff

Cons:

Slight drain smell in the en suite wc

2026-08-03 • via Nuitee