Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Pleasant amenities
Cons:
Cleanliness issues
Inconsistent breakfast quality

Categories

Cleanliness
6.6
Multiple guests reported cleanliness issues, particularly with the room and shower conditions.
Service
9.6
Numerous reviews highlighted the friendly and helpful nature of the staff.
Location
9.1
The hotel is on the seafront and is considered a prime location for amenities.
Room Quality
8.1
Room quality varied, with some reports of comfort and others mentioning issues such as small size and temperature control.
Amenities
9.6
Guests enjoyed the swimming pool and other facilities, though some minor improvements were suggested.
Value for Money
9.1
Comments indicated good value for the price, especially for the location.
Food and Beverage
7.6
Some guests noted issues with breakfast items being unavailable at times.
Overall Experience
9.1
The overall sentiment was positive despite some issues, leading to a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:22

Property Description

Indulge in Luxury by the Sea

Stunning Seafront Position: York House offers an indoor swimming pool and free Wi-Fi, situated less than 400 meters from the pier and a mere 20 meters from the beach.

Family-Run Victorian Charm: Operating since 1896, the Best Western York House Hotel provides a historic and welcoming atmosphere. Explore Eastbourne’s attractions within a 10-minute walk.

Relaxation and Dining: Unwind on the sea-view terrace with a cocktail, or savor drinks at the Verandah Bar. Delight in delectable cuisine and wine in the dining room, ensuring a memorable dining experience.

Ready to experience seaside luxury? Book your stay at York House today!

Important information:

Please note that this hotel has no car park and cannot guarantee nearby parking. On-street parking in front of the hotel is limited and carries an extra cost, with a GBP 2.50 permit available to purchase at reception. Side street parking is unrestricted.

We regret that due to the configuration of the hotel, the pool is not wheelchair accessible. Please note that lockers are not provided for swimmers.

CARD PRE-AUTHORISATION

A credit/debit card pre-authorisation will be required at check-in to cover the full amount for your stay (if not prepaid) plus an additional amount for incidentals and potential charges. The pre-authorisation is completed when you check-out and any unused funds will be released back to your card. If you experience delays in funds being released back to your card or bank, please contact your card issuer directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.6
Based on 2295 reviews
Cleanliness: 6.6
Service: 9.6
Location: 9.1
Room Quality: 8.1
Amenities: 9.6
Value for Money: 9.1
Food and Beverage: 7.6
Overall Experience: 9.1
A
Anna-Maria • couple • gb
10
2026-10-17 • via Nuitee
G
Graham • family_with_children • gb
9
Pros:

Location and the view from the room

Cons:

One lift was out of use

2026-10-17 • via Nuitee
L
Lucy • solo_traveller • gb
1
Pros:

Very helpful staff member who offered to show me different rooms when I was unhappy with our room. Helpful staff member who took our bags to the room because the lift was broken. Parking voucher for guests.

Cons:

The smell! The hotel smells awful - of feet. The halls, the rooms, it smells unpleasant. Carpets are very dirty as are some of the walls in the bedrooms.

2026-10-16 • via Nuitee
Z
Zhaklina • couple • gb
7
2026-10-16 • via Nuitee
H
Hood • family_with_children • gb
5
Just ok
Pros:

Disappointed with Twin Room - small and very outdated compared to other rooms that we saw.

Cons:

Small Room for 2 people. Old bathroom.

2026-10-12 • via Nuitee
S
Suzanne • couple • gb
7
Nice stay overall
Pros:

It was quiet

Cons:

I flossed my teeth and while doing so could see little bits of food on tiles either side of sink. Probably from others flossing

2026-10-12 • via Nuitee
S
Stuart • couple • gb
6
2026-10-12 • via Nuitee
A
Alison • solo_traveller • gb
5
2026-10-12 • via Nuitee
L
Lorraine • couple • gb
7
Lovely for a seafront break and indoor pool too!
Pros:

Lovely seafront location, nice indoor pool.
Lovely staff and good breakfast!

Cons:

It is a little tired in places. Parking is in the road with a pre purchased permit from reception so works fine. Doing it daily is a pain if you are staying multiple days it would work better to have a set for the full length of your stay! No chance of forgetting and risking a parking ticket and not something you should need to be thinking about on your relaxing holidays.

2026-10-11 • via Nuitee
M
Marcela • extended_group • gb
9
2026-10-10 • via Nuitee
L
Laura • couple • gb
10
Relaxing and pleasant
Pros:

I loved everything about this hotel. Beautiful position overlooking the sea. Clean and spacious room with a clean bathroom and tea/coffee station. The breakfast was delicious and the staff were friendly. I particularly loved the little indoor pool. I will definitely go again.

2026-10-09 • via Nuitee
M
Mohsen • solo_traveller • gb
10
2026-10-08 • via Nuitee
K
Katherine • solo_traveller • gb
8
very good
2026-10-08 • via Nuitee
J
john Dodd • solo_traveller • gb
6
2026-10-08 • via Nuitee
D
David • solo_traveller • au
8
…
Pros:

Location

Cons:

A bit of a rabbit Warren

2026-10-08 • via Nuitee
R
RAYMOND • couple • gb
10
Marvellous welcoming staff
Pros:

Cleanliness location and staff

Cons:

Nothing

2026-10-08 • via Nuitee
D
Daniel • couple • gb
9
Excellent value for a hotel with a swimming pool
Pros:

Swimming pool and excellent breakfast

Cons:

The bed didn’t have the duvet on the bed and was in the cupboard, so wasn’t sure if we were meant to have it as didn’t have a quilt on it.

2026-09-19 • via Nuitee
D
Darren • couple • gb
7
One the whole, good
Pros:

Breakfast
Staff

Cons:

Didn’t look like photos

2026-09-19 • via Nuitee
J
Janet • couple • gb
8
Very pleasant stay, staff were friendly and food was good
Pros:

Near the sea front

Cons:

Needed to be updated in all areas

2026-09-19 • via Nuitee
C
clough • solo_traveller • gb
4
Pros:

Location

Cons:

Mattress had springs pocking through, chairs had springs pocking through material chair at dressing table was rickety.. There were marks on the carpet and grubby walls. Best to say i won't be back

2026-09-19 • via Nuitee