Royal Scot Hotel & Suites, Trademark Collection by Wyndham

Hotels
Trademark
8.8 (1991 reviews)
425 Quebec Street , Victoria , ca

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Old smell in the suite
Parking costs high
Dated room decor

Categories

Cleanliness
8.26
Some reviews indicated issues like an old smell in the suite, suggesting areas for improvement.
Service
9.23
Numerous mentions of helpful staff and excellent service from bellhops and maintenance.
Location
9.27
Consistently praised for its perfect and convenient location in Victoria.
Room Quality
8.72
Overall good quality, though some rooms were noted as dated.
Amenities
8.75
Amenities mentioned positively, including a pool and dining options.
Value for Money
8.71
Good value noted based on room types and convenience.
Food and Beverage
8.76
Excellent restaurant mentioned but not extensively reviewed.
Overall Experience
8.73
Highly satisfactory experiences shared by many guests throughout their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:57

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy spacious rooms, studios, and suites with pillow-top mattresses and fully equipped kitchens.

Dining Delights: Savor delicious meals at Jonathan's Restaurant or opt for private dining with room service.

Relax and Unwind: Take a dip in the indoor pool, soak in the hot tub, or enjoy a game of pool in the billiards room.

Experience the best of Victoria at Royal Scot Hotel & Suites. Book now for an unforgettable stay just minutes away from the ferry terminal and top attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 17 years old and over stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 22 per day.

Location

Guest Reviews

8.8
Based on 1991 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
O
Oleksandr family_with_children ca
9
2026-07-25 via Nuitee
A
Andy couple us
10
2026-07-25 via Nuitee
O
Oleksandr family_with_children ca
9
Amazing stay in the heart of Victoria.
Pros:

Great location right in the downtown. Spacious royal suite.

Cons:

A bit pricy.

2026-07-25 via Nuitee
G
Gabriela family_with_children ca
10
Wonderful stay!
Pros:

Excellent location and loved the hotel, the staff was amazing.

2026-07-25 via Nuitee
B
brian solo_traveller us
6
Good location noisy customers
Pros:

Noise in parking lot, not your fault but guests yapping on phone thought suite would be quieter

Cons:

See above

2026-07-25 via Nuitee
Y
Yelena solo_traveller be
7
2026-07-25 via Nuitee
S
Suzette solo_traveller us
9
2026-07-24 via Nuitee
S
Sarah extended_group us
10
Great hotel near the center with parking and a great staff.
Pros:

Kind and helpful staff, great location, nice spaces.

Cons:

Could use a little updating.

2026-07-24 via Nuitee
G
Gurpreet Singh family_with_children ca
10
Pros:

Very Good location

2026-07-24 via Nuitee
S
Siew solo_traveller ca
6
Great location
Pros:

The location is strategic for us. Walking distance to the harbor. The staff were friendly and polite.

Cons:

There was no AC in the room, they provided two fans, which helped.

2026-07-24 via Nuitee
A
Andrew (Rob) solo_traveller ca
8
2026-07-24 via Nuitee
S
Shin huang extended_group tw
8
2026-07-23 via Nuitee
K
Kelian couple ca
8
Pros:

Proximity to downtown. The staff was great. The pool (and the pool ie billiards) was also a unique diversion.

Cons:

No air conditioning!!!🥵

2026-07-23 via Nuitee
I
Ilsa family_with_children be
9
2026-07-23 via Nuitee
D
Del castillo family_with_children ca
8
Short restful stay
Pros:

Close to everything in Victoria downtown

2026-07-23 via Nuitee
L
Laura couple ca
10
2026-07-23 via Nuitee
C
Catherine couple au
9
2026-07-23 via Nuitee
M
Marjorie couple ca
9
Excellent hotel, tasty food, but a minus re laundry.
Pros:

Great location, close to harbour yet quiet. Comfortable, bright and clean. Lots of extras like games room and pool.

Cons:

Laundry room is offered but we were unable to use it. Coins were not available at front desk or at attached restaurant. With the amenities so good, why not a machine to deliver coins for coin operated machines? This was a let down.

2026-07-22 via Nuitee
T
Tracy extended_group gb
8
2026-07-22 via Nuitee
K
Karsten family_with_children ie
8
2026-07-22 via Nuitee