Royal Scot Hotel & Suites, Trademark Collection by Wyndham

Hotels
•
Trademark
8.2 (1854 reviews)
425 Quebec Street , Victoria , CA
+1 250-388-5463

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent central location
Spotlessly clean rooms and suites
Large suites with kitchens and living rooms
Very comfortable beds
Friendly, helpful staff
Onsite parking and EV charging available
Affordable/good value for many guests
Pool/jacuzzi available (when open)
Cons:
Rooms can be very warm (no air conditioning)
Property and rooms feel dated in places; needs refurbishment
Noise issues (stomping, door slams, early-morning noise)
WiFi was intermittent for some guests
Pool/hot tub reported unavailable at times
Some accessibility issues (toilet height)

Categories

Cleanliness
8.7
Mostly praised as spotlessly clean across suites and rooms; some mentions of old carpets smelling but bathrooms described as new and clean.
Service
8.8
Staff repeatedly described as excellent, helpful, welcoming and family-oriented; friendly check-in interactions noted though early check-in was sometimes inflexible.
Location
9.2
Consistently praised as excellent and central—walking distance to attractions, close to ferry and Parliament House.
Room Quality
6.8
Mixed — very large suites, full kitchens and comfortable beds, but several reports of warm rooms (no AC), dated décor, occasional noise (stomping, door slams) and some accessibility issues (low toilets).
Amenities
7.9
Good features such as kitchen suites, EV charging and parking; pool/jacuzzi and WiFi received mixed feedback (pool sometimes unavailable, WiFi intermittent).
Value for Money
8
Generally considered good value or affordable by many guests, though a few noted higher cost when booking late.
Food and Beverage
8.2
Standard quality for this hotel tier.
Overall Experience
8
Overall positive — many guests would stay again and praised beds, space and location, but noise, dated areas and occasional amenity closures tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy spacious rooms, studios, and suites with pillow-top mattresses and fully equipped kitchens.

Dining Delights: Savor delicious meals at Jonathan's Restaurant or opt for private dining with room service.

Relax and Unwind: Take a dip in the indoor pool, soak in the hot tub, or enjoy a game of pool in the billiards room.

Experience the best of Victoria at Royal Scot Hotel & Suites. Book now for an unforgettable stay just minutes away from the ferry terminal and top attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

8.2
Based on 1854 reviews
Cleanliness: 8.7
Service: 8.8
Location: 9.2
Room Quality: 6.8
Amenities: 7.9
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 8
R
Richard • couple • ca
8
2026-10-31 • via Nuitee
S
susan • solo_traveller • ca
10
2026-10-31 • via Nuitee
K
Kristina • couple • ca
8
Pros:

Close to everything, quiet

2026-10-31 • via Nuitee
K
King • couple • au
9
Nice enough stay - plenty of room but room very warm during the day. Would hate to be there in Summe
Pros:

No aircon in room - room was 29 degrees Celsius when we arrived and could not get it to a comfortable cool level until past 11 pm that night. Windows could not be left open due to Wasp activity during the day.

Cons:

Room coolness

2026-10-30 • via Nuitee
D
Dympna • couple • ie
10
Had a lovely comfortable overnight, best bed we’ve slept in during our holiday! Staff so helpful
Pros:

Central location
Spotlessly clean
Sweets on check in desk
Comfy living room
Fab bed

Cons:

Nothing

2026-10-30 • via Nuitee
K
Karen • couple • au
8
I would stay again
Pros:

Fruendly staff. Great location within walking distance of the centre of town. The room was quiet and comfortable. Convenient parking onsite.

Cons:

The room was a little dated but did the trick.

2026-10-30 • via Nuitee
S
Shelley • extended_group • ca
8
Nice place and I would stay there again.
Pros:

Location was great. Cleanness of the room great.

Cons:

Toilet was to low for adults. Suggest higher toilets or put bars in so older,tall people don't have trouble getting up.

2026-10-29 • via Nuitee
M
MARY • solo_traveller • ca
10
Pros:

EXCELLENT & LOVELY Staff! Good location.

2026-10-29 • via Nuitee
A
Ana Claudia Liborges • couple • br
7
2026-10-29 • via Nuitee
J
Josh • couple • us
10
Pros:

Perfect:)

2026-10-28 • via Nuitee
L
Lynne • solo_traveller • us
8
2026-10-28 • via Nuitee
L
Laura • couple • ca
8
Comments on Royal Scot
Pros:

Location was excellent for us. Suite was roomy.

Cons:

WiFi was iffy at times, cut in and out. We were there for a week, location of our room was not the best.We were on the second floor, above us we could hear people stomping about. Below us was an exit from the building we could hear that door slam everyone it was used.

2026-10-28 • via Nuitee
D
Diane • couple • ca
8
2026-10-28 • via Nuitee
S
Stephanie • solo_traveller • ca
10
2026-10-27 • via Nuitee
S
Sara • family_with_children • ca
9
Pros:

We loved the large room with kitchen and living room. The hotel was very charming, staff was very welcoming and family-oriented.

2026-10-27 • via Nuitee
B
Barbara • family_with_children • ca
7
Location location
2026-10-27 • via Nuitee
M
Md Shahidul Karim • couple • ca
2
Very noisy at 7 am, swimming pool not available.
Pros:

Location and room quality is good with the price listed.

Cons:

Very noisy at 7 am while we were sleeping. Blower, cutter machine just in our parking lot. Made all the guest woke up early morning. People come to vacation not to wake up early with dirty noise. Also swimming and hot tub not available.

2026-10-27 • via Nuitee
N
Nai Heong, Terence • extended_group • sg
7
Quiet and conveniently located
Pros:

Good location, quiet, EV charging available.

Cons:

Rooms and facilities are a bit old. Room was warm and the fans provided helped to some extent.

2026-10-26 • via Nuitee
C
Cecile • couple • us
9
See above
Pros:

Cleanliness, comfort, affordability and convemience

Cons:

Very 1980’s. Needs a facelift

2026-10-26 • via Nuitee
R
Raquel • couple • br
10
2026-10-26 • via Nuitee