Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent amenities
Spotless cleanliness
Cons:
Confusing billing details

Categories

Cleanliness
9.21
The hotel is spotlessly clean, welcoming, and takes care of every detail.
Service
9.78
The staff deserves special praise for their kindness, hospitality, and constant attentiveness.
Location
9.72
Exceptional location, just a 5-minute walk from South Kensington station and a short distance from key attractions.
Room Quality
9.17
Rooms were very comfortable and had all facilities one would need.
Amenities
9.3
Excellent amenities and beautifully decorated dining and bar areas.
Value for Money
8.96
The value for money is absolutely competitive compared to other London hotels I've visited.
Food and Beverage
9.41
Breakfast options were excellent, and cocktails were fabulous.
Overall Experience
9.68
An unforgettable experience that exceeded all expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:55

Property Description

Luxurious Accommodation in South Kensington

Prime Location: Located in the heart of South Kensington, The Kensington Hotel is just a short walk from iconic landmarks like Harrods and The Royal Albert Hall. The convenience of being near The Natural History Museum and The V&A adds to its appeal.

State-of-the-Art Fitness Room: Guests can enjoy exclusive access to a modern fitness facility, perfect for staying active during their stay.

Town House Bar & Restaurant: Indulge in a sophisticated dining experience at the Town House Bar & Restaurant, boasting a stylish lounge area and a blend of traditional and contemporary features. Whether it's afternoon tea, lunch, or dinner, this venue offers a memorable culinary journey.

Experience luxury and convenience at The Kensington Hotel. Book your stay now to enjoy exquisite amenities and top-notch service.

Important information:

Please note that Classic Rooms cannot accommodate extra beds or cots.

WiFi signal can be found in all bedrooms and some of the public areas.

When booking for 9 rooms or more, different policies and additional supplements will apply.

When traveling with pets, please note that an extra charge of GBP 35 per pet, per stay applies. Dogs are not accepted in Classic rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £35 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 845 reviews
Cleanliness: 9.21
Service: 9.78
Location: 9.72
Room Quality: 9.17
Amenities: 9.3
Value for Money: 8.96
Food and Beverage: 9.41
Overall Experience: 9.68
M
Manfredi couple ch
8
Pros:

Great locations and services are pretty good

Cons:

Expensive for the very small rooms and outdated building

2026-07-25 via Nuitee
C
cristina solo_traveller it
7
Pros:

Staff davvero eccellente! Tutti. Meriterebbe 10 solo per questo.
L'hotel è in ottima posizione.

Cons:

La camera e soprattutto il bagno non sono all'altezza delle 5 stelle e del prezzo. Entrambi molto piccole e mancano tutti gli accessori essenziali per un 5 stelle, dalle ciabatte al bagno schiuma.

2026-07-24 via Nuitee
A
Ali couple gb
10
Wonderfull
Pros:

The Room was fabulous -airy -comfortable and Wonderfull to stay in! The location is brilliant -perfect for us as we were eating near by. Staff.... well they are totally the best from door man -receptionist and a Wonderfull chap Nnamdi who was totally fabulous

Cons:

nothing

2026-07-22 via Nuitee
M
Maria solo_traveller it
10
Pros:

Posizione, cozy, pulizia, comodità del letto

Cons:

Niente

2026-07-18 via Nuitee
M
Maria couple it
10
2026-07-18 via Nuitee
M
Maria couple it
10
2026-07-18 via Nuitee
M
Max couple gb
9
2026-07-16 via Nuitee
L
Ludovic couple fr
10
2026-07-14 via Nuitee
D
Diletta extended_group it
6
Cons:

la camera molto piccola , il bagno piccolissimo .

2026-07-14 via Nuitee
J
Jean couple ca
7
2026-07-12 via Nuitee
R
Ramin couple ch
6
Not worth the price.
Pros:

Well located and friendly staff.

Cons:

Old and room not at expected level. First room we got was giving to the back of the building which was extremely ugly. Then we were moved to a room (310) which had the tiniest bathroom. Considering the price we paid, this is disappointing. We obviously did not asked to change a 3rd time our room but after a while we regretted it.

2026-07-12 via Nuitee
A
ashleycC5031DQ Family
10
Review for tea only
Pros:

One of the most memorable experiences of my life! I have been to tea before at other places, but they’re incomparable to the the Kensington! It was well worth every penny. The location is perfect, the interior design impeccable, and the staff overwhelmingly hospitable. The tea itself was superb, along the with the food and desserts provided; we left stuffed (after plenty of refills). Out waiter, Jordan, was incredibly kind and welcoming, and eager to ensure we received a perfect experience. The restaurant manager was also a delight, and he took the time to sit and chat with us, as well as giving us a small tour of the history the downstairs/history of the hotel. An unforgettable experience for our last day, with a meal/staff I will never forget. Will be back!

2026-07-05 via Tripadvisor
S
Saad couple us
10
2026-06-29 via Nuitee
M
Martyn extended_group gb
10
Fab stay
Pros:

Location and wonderful people

2026-06-27 via Nuitee
R
Rodrigo couple br
1
2026-06-26 via Nuitee
F
Francis extended_group fr
8
2026-06-25 via Nuitee
A
Ali couple tr
1
Pros:

Ekip çok iyi

Cons:

Odalar çok kötü

2026-06-24 via Nuitee
T
Tejal family_with_children us
9
2026-06-22 via Nuitee
T
tom couple gb
10
2026-06-18 via Nuitee
D
DAVID solo_traveller gb
9
2026-06-17 via Nuitee