ibis Heidelberg Hauptbahnhof

Hotels
•
ibis
7.5 (5234 reviews)
Willy-Brandt-Platz 3 , Heidelberg , DE
+49 6221 9130

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Dirty facilities
Small rooms
Poor ventilation

Categories

Cleanliness
6.89
Several reviews mentioned old and unclean conditions, highlighting issues with cleanliness.
Service
8.36
Positive mentions of friendly staff and quick check-in suggest a good level of service.
Location
8.4
The location is frequently praised as being close to transport and central attractions.
Room Quality
6.85
Rooms reported as small and experiencing issues such as noise and comfort problems.
Amenities
7.38
Basic amenities are available, though some guests noted missing features like a fridge.
Value for Money
6.84
Concerns about pricing relative to quality suggest perceived low value.
Food and Beverage
7.89
Breakfast received positive remarks, contributing to a generally good food experience.
Overall Experience
7.36
General sentiment reflects mixed experiences but a satisfactory overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:15

Property Description

Convenient Location:
Located beside Heidelberg Main Station, the ibis Hotel Heidelberg is the perfect base for exploring the city's attractions such as the Old Town and Heidelberg Castle.

Comfortable Accommodation:
Spread over 6 floors, the hotel offers comfortable rooms with 24-hour reception, free WiFi, and private parking for guests' convenience.

Easy Access to Transportation:
With trains, S-Bahn trains, and trams right outside the hotel, guests have quick and easy connections to popular landmarks like Heidelberg Castle and Mannheim.

Experience the best of Heidelberg and book your stay at ibis Hotel Heidelberg for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STR

Location

Guest Reviews

7.5
Based on 5234 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.36
L
László • couple • hu
4
2026-09-19 • via Nuitee
P
Pierre • couple • nl
5
Niet voor herhaling vatbaar.
Pros:

De locatie

Cons:

Slecht bed en een krappe badkamer

2026-09-19 • via Nuitee
V
Viola • extended_group • nl
8
Prettig en comfortabel verblijf
Pros:

Personeel was heel vriendelijk, kamers schoon, elke dag prima verzorging van de kamers. Ontbijt was uitgebreid en erg lekker.

Cons:

De locatie is dicht bij het station, maar vrij ver van het oude centrum (half uur lopen).

2026-09-19 • via Nuitee
M
Marco • solo_traveller • it
6
2026-09-18 • via Nuitee
H
Henry • solo_traveller • nl
7
Ik heb het doorstaan haha
Pros:

De locatie

Cons:

Kleine donkere kamer. Weinig daglicht

2026-09-18 • via Nuitee
C
Comes • solo_traveller • de
8
Pros:

Nähe zum Bahnhof, gutes Frühstück

Cons:

Zimmer zu klein, kein Kaffee außerhalb der Frühstückszeit. Stand zwar beim Kaffeeautomat, dass man außerhalb der Frühstückszeit Kaffee an der Rezeption bezahlen könnte, Personal an der Rezeption wusste aber davon nichts. Schade

2026-09-17 • via Nuitee
J
Jan • couple • nl
4
Hygiënische kamer, maar badkamer veel te klein. Zou er niet weer heengaan
Pros:

Locatie ok.

Cons:

Badkamer veel te klein

2026-09-17 • via Nuitee
G
Ghiulimser • solo_traveller • ro
8
2026-09-16 • via Nuitee
C
Christian • couple • at
6
Pros:

Das Beste an dieser Unterkunft ist die Lage beim Hauptbahnhof

Cons:

Ausstattung des Zimmers und vor allem des Naßbereiches ist nicht mehr zeitgemäß

2026-09-16 • via Nuitee
C
Chia-Yu • solo_traveller • tw
8
Pros:

Excellent breakfast; great location

2026-09-16 • via Nuitee
S
Strobel • solo_traveller • de
7
2026-09-15 • via Nuitee
D
Daniel • solo_traveller • au
5
Tiny bed and bathroom, great location
Pros:

The location.

Cons:

The bed was tiny, definitely not 2m long. I'm 2m tall and barely fit diagonal. The bathroom was so tiny that it was barely useable. I've been in bathrooms on trains and planes that were bigger.

2026-09-15 • via Nuitee
A
Antonio • family_with_children • pt
8
2026-09-15 • via Nuitee
A
Axel • couple • de
9
2026-09-14 • via Nuitee
M
Markus • couple • de
9
2026-09-14 • via Nuitee
V
Vohara • solo_traveller • au
9
Pros:

Location, cleanliness and friendly staff

Cons:

Bathroom was bit cramped

2026-09-14 • via Nuitee
R
René • couple • de
7
Pros:

Gute Lage, direkt am Hauptbahnhof, für Bahnreisende ideal.
Freundliches Personal. Zimmer sauber. Gute Schalisolierung.
Für einen Tag Aufenthalt ideal
Gutes Frühstück.

Cons:

Hartes Bett.
kleines Bad.
Kein richtige Kleiderschrank, nur ein paar Haken zum Kleider aufhängen
Hotel ist in die Jahre gekommen.

2026-09-14 • via Nuitee
C
Claus • couple • de
7
für 1 - 2 Nächte ok
Pros:

Nähe zum Bahnhof, freundliches Personal, sehr angenehme Frühstücks- und Auscheckzeiten, Frühstück ok

Cons:

Winziges Badezimmer, WC-Benutzung erfordert Gelenkigkeit, kein Schrank/Garderobe (nur 2 kurze Stangen direkt am Bett), Lautstärke vom Bahnhof (wie bei der Lage natürlich zu erwarten), 40 Min. Fußweg zur Altstadt

2026-09-14 • via Nuitee
K
Kristijan • solo_traveller • ch
9
2026-09-14 • via Nuitee
C
Christine • solo_traveller • at
8
2026-09-13 • via Nuitee