ibis Heidelberg Hauptbahnhof

Hotels
ibis
7.5 (5190 reviews)
Willy-Brandt-Platz 3 , Heidelberg , de

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Dirty facilities
Small rooms
Poor ventilation

Categories

Cleanliness
6.89
Several reviews mentioned old and unclean conditions, highlighting issues with cleanliness.
Service
8.36
Positive mentions of friendly staff and quick check-in suggest a good level of service.
Location
8.4
The location is frequently praised as being close to transport and central attractions.
Room Quality
6.85
Rooms reported as small and experiencing issues such as noise and comfort problems.
Amenities
7.38
Basic amenities are available, though some guests noted missing features like a fridge.
Value for Money
6.84
Concerns about pricing relative to quality suggest perceived low value.
Food and Beverage
7.89
Breakfast received positive remarks, contributing to a generally good food experience.
Overall Experience
7.36
General sentiment reflects mixed experiences but a satisfactory overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:15

Property Description

Convenient Location:
Located beside Heidelberg Main Station, the ibis Hotel Heidelberg is the perfect base for exploring the city's attractions such as the Old Town and Heidelberg Castle.

Comfortable Accommodation:
Spread over 6 floors, the hotel offers comfortable rooms with 24-hour reception, free WiFi, and private parking for guests' convenience.

Easy Access to Transportation:
With trains, S-Bahn trains, and trams right outside the hotel, guests have quick and easy connections to popular landmarks like Heidelberg Castle and Mannheim.

Experience the best of Heidelberg and book your stay at ibis Hotel Heidelberg for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STR

Location

Guest Reviews

7.5
Based on 5190 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.36
R
Remedios couple de
10
Perfekt ❤️
Pros:

Perfect connection as commuters

Cons:

Nothing

2026-08-29 via Nuitee
D
David solo_traveller ge
8
Cons:

not fridge

2026-08-29 via Nuitee
V
Veronika family_with_children de
7
2026-08-29 via Nuitee
H
Hamideh family_with_children de
5
Insgesamt für eine Nacht ok aber für längere Aufenthalte nicht zu empfehlen.
Pros:

Das Personal ist sehr freundlich. Lage für Bahnreisende sehr gut. Parkplatzangebot für 14 Euro/Tag ist ok. Frühstück ok. Zimmer sind sehr klein aber für kürze Aufenthalte ok. Für längere Aufenthalt nicht zu empfehlen.

Cons:

Das Bad.

2026-08-29 via Nuitee
K
Klein solo_traveller de
4
2026-08-29 via Nuitee
U
Ursula couple ch
5
2026-08-28 via Nuitee
H
Harald couple de
8
2026-08-28 via Nuitee
E
Edwin solo_traveller de
7
Stippvisite
Pros:

Gut sortiertes Frühstücksbüffet und Nähe zum Bahnhof und zur Innenstadt. Hilfsbereites Personal.
Kein automatisierter Check-in

Cons:

Fehlender Platz für Kleidung (nur eine Garderobenstange), gerade ausreichend für 2 Pers. und 2 Übernachtungen.

2026-08-28 via Nuitee
D
daniel couple us
9
2026-08-27 via Nuitee
慧美 family_with_children tw
6
2026-08-27 via Nuitee
A
Alexandra Christina solo_traveller de
8
2026-08-27 via Nuitee
S
Sandra solo_traveller de
10
2026-08-26 via Nuitee
J
Jürgen solo_traveller de
9
Gerne wieder, für Kurzaufenthalt genial
Pros:

War schon öfter da, komme gerne wieder, die Lage ist genial, es ist sauber, es gibt einen Aufzug und eine individuell regelbare Klimaanlage, Betten sind auch gut.

Cons:

Das einzige was mir nicht gefällt aber leider nicht zu ändern geht ist das winzige Bad, das ist überall im Hotel die Schwachstelle… also ganz ehrlich… ich bin schlank, aber für korpulente Gäste ein Problem….

2026-08-25 via Nuitee
Y
YANHONG extended_group cn
8
2026-08-25 via Nuitee
A
Axel couple de
5
2026-08-25 via Nuitee
V
Veronika family_with_children de
9
2026-08-25 via Nuitee
M
Michael solo_traveller de
7
2026-08-25 via Nuitee
B
Bon Arceo solo_traveller nl
8
Unexpected experience.
Pros:

Breakfast was good

Cons:

The absence of a wardrobe cabinet,
Drawers, toiletries and the loud noise..

2026-08-25 via Nuitee
M
M.Roc4 solo_traveller de
8
2026-08-24 via Nuitee
L
Laura couple it
8
Pros:

Molto vicino alla stazione stazione, possibilità di lasciare i bagagli post check-out

Cons:

Il lavandino del bagno era un po’ intasato, l’acqua faceva fatica a scendere.

2026-08-24 via Nuitee