Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Small room size
High price
Issues with room visibility

Categories

Cleanliness
7.85
Most rooms were clean, but some guests reported issues with room visibility.
Service
8.31
Staff were friendly and accommodating, providing great service.
Location
8.35
Perfectly located hotel with great access to ski slopes and town.
Room Quality
6.81
Some guests mentioned rooms being small and difficult to manage luggage.
Amenities
7.84
Good amenities, though some guests suggested improvements, like a microwave.
Value for Money
7.3
Pricey stay, especially during the holiday season.
Food and Beverage
7.35
Food was generally good but had mixed reviews on specific meals.
Overall Experience
7.82
Overall positive experience despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:13

Property Description

Heated Indoor Pool and Hot Tubs:
Enjoy a relaxing stay at our Lake Louise hotel with a heated indoor pool and hot tubs, perfect for unwinding after a day of adventure in the mountains.

On-Site Dining Options:
Indulge in delicious meals at our two on-site restaurants - Legends Restaurant for all-day dining and Timberwolf Pizza and Pasta Café for a cozy family experience. Don't forget to visit Explorers Lounge for après ski delights.

Convenient Amenities:
With free shuttle service to Lake Louise Ski Resort, free WiFi, and ski storage/tune-up center, we ensure a seamless stay. Our suites and apartments with balconies and fireplaces offer stunning mountain views.

Book your stay at Lake Louise Inn now for a memorable mountain getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges. This includes: free local calls, high speed internet, board game rental, indoor pool access, fitness center, ski storage, guest computers, snow shoe rentals (winter) and bicycle rentals (summer).

For bookings of 5 or more rooms, additional policies and supplements may apply.

When traveling with pets, please note that we only accept dogs at our property and unfortunately, no cats.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 5726 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 7.82
C
Calsharp • Couples
10
Fab stay
Pros:

When we arrived we where put into a VERY small room and therefore I went to reception to enquire about an upgrade. The receptionist Giovanna was extremely helpful and offered two different rooms which we could view at a very reasonable upgrade price.

We choose the one bedroom Condo with kitchen and garden area which was fantastic for our stay.

The hotel itself is lovely and in a good location for the village stores and walks. The bus to Lake Louise was right outside and ran regularly (reception give you at timetable). The restaurant food was delious. The pool and jacuzzi was a great way to chill after a day sightseeing.

2026-05-30 • via Tripadvisor
A
AboCardiff • Couples • Cardiff, South Wales, Wales
8
Great location
Pros:

Great location within easy 10min drive to Lake Louise and the small village/shops a 5 minute walk.Reception staff very friendly and helpful. Parking spaces right outside the room which was great. Two restaurants at the hotel, we had a pasta meal at the Timberwolf on site and it was great. The room was clean. Just needs a bit of an update and there was a lack of plug sockets. Beside that it was a great place for a short stay.

2026-05-30 • via Tripadvisor
L
leslieh961 • NONE • Newcastle upon Tyne, Tyne and Wear, England
8
Good stopping off place
Pros:

Convenient for visiting Lake Louise. Hotel is a large complex and despite being near the main highway, traffic noise was not a problem. Very well appointed room and kitchenette facilities. Pool looked good (but was closed for maintenance)

2026-05-30 • via Tripadvisor
M
Mevin • solo_traveller • gb
8
2026-05-30 • via Nuitee
B
Barbara • couple • de
5
Pros:

Die Lage ist ganz schön in Lake Louise. Das ganze Objekt ist sehr groß. Das Beste in dieser Anlage ist das Schwmmbad.

Cons:

Man hatte uns ein Zimmer gegeben, dessen einziges Fenster direkt in das Schwimmbad ging. Also weder frische Luft noch Tageslicht, sondern bei geöffnetem Fenster dirkt das Schwimmbad mit der ganzen Greräuschkulisse. Nach Reklamation wurde uns widerwillig ein normales Motelzimmer zugewiesen. Die Zimmer scheinen etwas in die Jahre gekommen zu sein, die Möbel alt und die Beleuchtung im Zimmer, vor allem die nicht vorhandene Leselampen am Bett sehr mangelhaft.

2026-05-30 • via Nuitee
Y
Yasir • family_with_children • sa
7
2026-05-30 • via Nuitee
R
Rish • solo_traveller • ca
10
Great
Pros:

Clean rooms, good restaurant

Cons:

None

2026-05-30 • via Nuitee
E
Enrique • couple • es
8
Muy bien
Pros:

La ubicación es excelente.

2026-05-29 • via Nuitee
H
Henry Salomons • solo_traveller • ca
6
Pros:

Pool and hottub

Cons:

Lack of amenities, coffee shop closed at 2 pm. Overpriced, no air conditioning, mini golf run down.

2026-05-29 • via Nuitee
P
Per • couple • nl
6
2026-05-29 • via Nuitee
M
Matthew Liew • solo_traveller • sg
10
2026-05-28 • via Nuitee
M
Michelle • couple • au
8
Great stay at Lake Louise. Room was comfortable and well appointed. Would recommend.
Pros:

Well located, comfortable and good cooking facilities along with restaurant on the property. Staff were very helpful and accommodating.

Cons:

It’s a little older and could do with a bit of a freshen up.

2026-05-28 • via Nuitee
S
Shah • couple • us
5
2026-05-28 • via Nuitee
C
Carla • couple • au
7
Comfortable but ask for a room with a view.
Pros:

Location was good. Room was comfortable.

Cons:

We got an upgrade which didn’t seem like one as our room overlooked the indoor pool & the inside of the other side of the hotel, which was a bit weird.

2026-05-27 • via Nuitee
G
Gerald • family_with_children • fr
10
2026-05-27 • via Nuitee
M
Melinda • couple • gb
7
Nice hotel but the rooms need to be refurbished.
Pros:

Friendly staff (Jamaine especially at breakfast). Good pool.

Cons:

The room needs refurbishment!!!!

2026-05-27 • via Nuitee
T
Tara • family_with_children • au
9
Grateful for the service we recieved
Pros:

We had issues with our first room and they sorted it out promptly.

Cons:

The location was great

2026-05-26 • via Nuitee
C
Culp • solo_traveller • ca
7
2026-05-26 • via Nuitee
Y
Yang • family_with_children • us
7
Accommodations are comfortable but staff at legends restaurant do not meet expectations
Pros:

Location was convenient to lake Louise and yoho

Cons:

Restaurant staff were abysmal especially the night manager legends restaurant.

2026-05-26 • via Nuitee
B
Bo • solo_traveller • dk
8
2026-05-25 • via Nuitee