Putrajaya Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.6 (1942 reviews)
IOI Resort City, Sepang Utara , Putrajaya , my
+60 3-8949 8888

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly
Spacious rooms
Good food variety
Welcoming staff
Cons:
Spa facilities not functioning
Issues with waiting for services
Some cleanliness complaints

Categories

Cleanliness
8.28
Some reviews mention issues with odors in pillows and linens; overall cleanliness appears satisfactory.
Service
8.95
Staff is described as welcoming and hard-working; some delays in service during busy periods.
Location
8.69
Strategic location noted, no negative sentiment detected.
Room Quality
8.84
Rooms were noted as spacious and in good condition, with some positive mentions in upgrades.
Amenities
8.57
The pool and kids' facilities are a highlight; however, some amenities (like the spa) are reported broken.
Value for Money
8.33
Generally seen as a good value but some complaints on specific items affecting the perceived value.
Food and Beverage
8.48
Breakfast variety praised, though some dishes were criticized for being too salty or oily.
Overall Experience
8.65
Overall stay was memorable with great facilities, some minor service delays noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:37

Property Description

Putrajaya Marriott Hotel offers spacious rooms with stunning hill views, a free shuttle to IOI City Mall, and easy access to transportation hubs, making it the ideal choice for both leisure and business travelers. Elegantly Decorated Rooms ensure a comfortable stay, while amenities like a fitness centre and proximity to shopping and golfing make for a relaxing trip. Indulge in international cuisine at Zest Restaurant or try Japanese and Chinese options at Midori and Summer Palace. Elevate your stay at Putrajaya Marriott Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

A free schedule shuttle service to and from IOI City Mall.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1942 reviews
Cleanliness: 8.28
Service: 8.95
Location: 8.69
Room Quality: 8.84
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 8.65
L
Lorenzo • solo_traveller • be
10
Pros:

Enorme Hotel con molti servizi anche per i bambini. Navetta gratuita per l aeroporto KLIA e per il centro commerciale IOS (il piu grande della Malaysia).

Cons:

Niente sapone per il lavabo del bango

2026-07-25 • via Nuitee
H
Hamzah • couple • my
9
2026-07-24 • via Nuitee
D
Dr.Shilpa • family_with_children • my
10
Pros:

I love how everyone is so welcoming, the bed is super comfortable. I think everytime I stay here, I get the best rest and feel ready to handle the week ahead.

2026-07-21 • via Nuitee
R
Rabiatul • extended_group • my
9
Best family short getaway..just rest & relax!
Pros:

The ambiance, room, pool..everything was so beautiful & relaxing!

Cons:

Once u missed your shuttle, you need to wait for 1 hour for another shuttle trip to IOI Mall! Should consider shortening the waiting time to 1/2 hour during peaktime.

2026-07-20 • via Nuitee
M
Munira • couple • my
10
Good weekend getaway !
Pros:

The room has bathtub

Cons:

No bidet .. but they have the auto ones.

2026-07-20 • via Nuitee
H
Hazwani • couple • my
10
Excellent weekend getaway
Pros:

Location n service

Cons:

Nothing

2026-07-19 • via Nuitee
A
Azman • family_with_children • my
10
2026-07-18 • via Nuitee
W
Wiraphon • solo_traveller • th
10
2026-07-17 • via Nuitee
M
Mohd Nor Hafizi • family_with_children • my
9
2026-07-14 • via Nuitee
M
Mohamed • family_with_children • sa
9
2026-07-12 • via Nuitee
A
Alicia • family_with_children • au
10
Overall, we had a wonderful stay, with outstanding service, excellent facilities, and a comfortable,
Pros:

The room was very large and comfortable, providing plenty of space to relax. The breakfast buffet offered an excellent variety of options, catering to guests from many different nationalities. The pool was very inviting and a great place to unwind.
The service was exceptional, and the team went above and beyond to make our stay enjoyable. Shopping at IOI City Mall was conveniently close by, and the Marriott's complimentary shuttle service made getting there quick and easy. Overall, it was a fantastic stay, and I would happily return.

Cons:

Nothing

2026-07-12 • via Nuitee
S
Syafinaz • family_with_children • my
9
Having a good stay
Pros:

Nice lobby, room and staff. Tq for having us❤️

Cons:

No light at swimming pool at night. (Kalau ada nampak menarik view pool dari bilik waktu malam) 🤭

2026-07-12 • via Nuitee
F
Fazira • couple • my
10
2026-07-09 • via Nuitee
A
Abdul Aziz • family_with_children • my
10
2026-07-08 • via Nuitee
K
KKALED H • family_with_children • sa
8
2026-07-07 • via Nuitee
N
Noor • couple • my
5
Pros:

The breakfast spread offered a wide variety of choices and was delicious. The lontong is a must-try. it was the best I have ever tasted. The pool also best.

Cons:

The kids room was quite disappointing. It felt under-equipped and more like it was just set up to tick the box of having a children’s play area. There was also an unpleasant smell in the room. The price paid is for a 5-star experience, but unfortunately the facilities provided are not up to standard. It is quite disappointing.

2026-07-06 • via Nuitee
L
Li Yin • family_with_children • my
6
Cons:

Breakfast was not good, improvement on the taste; and to my surprise there's no kids cutleries available.
The facilities at the kids pool was not function during the stay.

2026-07-06 • via Nuitee
N
Nurul • family_with_children • my
8
2026-07-06 • via Nuitee
Z
Zulharis • solo_traveller • my
9
Will return for another staycation!
Pros:

We enjoyed the spacious room, the bathtub, the splash area, the pools

Cons:

There is no hose bidet in the toilet and there is only one lift to the parking area.

2026-07-05 • via Nuitee
N
NUR AMALINA • couple • my
10
2026-07-05 • via Nuitee