Putrajaya Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.6 (1982 reviews)
IOI Resort City, Sepang Utara , Putrajaya , MY

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly
Spacious rooms
Good food variety
Welcoming staff
Cons:
Spa facilities not functioning
Issues with waiting for services
Some cleanliness complaints

Categories

Cleanliness
8.28
Some reviews mention issues with odors in pillows and linens; overall cleanliness appears satisfactory.
Service
8.95
Staff is described as welcoming and hard-working; some delays in service during busy periods.
Location
8.69
Strategic location noted, no negative sentiment detected.
Room Quality
8.84
Rooms were noted as spacious and in good condition, with some positive mentions in upgrades.
Amenities
8.57
The pool and kids' facilities are a highlight; however, some amenities (like the spa) are reported broken.
Value for Money
8.33
Generally seen as a good value but some complaints on specific items affecting the perceived value.
Food and Beverage
8.48
Breakfast variety praised, though some dishes were criticized for being too salty or oily.
Overall Experience
8.65
Overall stay was memorable with great facilities, some minor service delays noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:37

Property Description

Putrajaya Marriott Hotel offers spacious rooms with stunning hill views, a free shuttle to IOI City Mall, and easy access to transportation hubs, making it the ideal choice for both leisure and business travelers. Elegantly Decorated Rooms ensure a comfortable stay, while amenities like a fitness centre and proximity to shopping and golfing make for a relaxing trip. Indulge in international cuisine at Zest Restaurant or try Japanese and Chinese options at Midori and Summer Palace. Elevate your stay at Putrajaya Marriott Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

A free schedule shuttle service to and from IOI City Mall.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.6
Based on 1982 reviews
Cleanliness: 8.28
Service: 8.95
Location: 8.69
Room Quality: 8.84
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 8.65
M
MARIANA • couple • my
8
Pros:

Good and clean

Cons:

Nothing

2026-09-18 • via Nuitee
N
Najwa • solo_traveller • my
9
2026-09-18 • via Nuitee
R
ROSLAN • couple • my
9
2026-09-17 • via Nuitee
M
mohamed • family_with_children • fr
10
2026-09-09 • via Nuitee
K
Kamarudin • couple • my
9
Pros:

Nice facilities for children

Cons:

No convenience store

2026-09-08 • via Nuitee
H
Hafzzan • solo_traveller • my
10
2026-09-07 • via Nuitee
S
Solehin • couple • my
10
2026-09-07 • via Nuitee
A
Abdessamad • family_with_children • fr
3
2026-09-06 • via Nuitee
S
suhaidah • solo_traveller • my
10
2026-09-04 • via Nuitee
M
Mahaludin • couple • my
8
2026-09-04 • via Nuitee
A
Azwann • couple • my
8
Pros:

the staf and hospitality

Cons:

no bidet

2026-09-01 • via Nuitee
D
Dahlia • family_with_children • my
5
2026-09-01 • via Nuitee
S
Suria Binti Abu Samah • family_with_children • my
8
Pros:

Good

Cons:

Makan petang kurang sedap

2026-09-01 • via Nuitee
Z
ZAHRULDIN • solo_traveller • my
9
2026-09-01 • via Nuitee
S
Syed • solo_traveller • my
10
2026-09-01 • via Nuitee
M
Mei Ching Wong • extended_group • my
5
Pros:

Location

Cons:

Room door was warped and couldn't open properly; for a 5 star hotel, should have maintained the rooms properly.
Check in was not smooth as front desk charged me incorrectly. If I didn't trigger, i would have paid more than the price as stated on Booking.com. I was told the hotel system overrode the charges that was from Booking.com; I'm not sure if I understood what happened. Perhaps hotel or Booking.com could explain?

2026-09-01 • via Nuitee
Z
zakaria • solo_traveller • my
9
2026-08-31 • via Nuitee
M
mohammad • family_with_children • my
10
2026-08-30 • via Nuitee
M
Mohd Nazir • couple • my
10
Pros:

The facility is superb

2026-08-27 • via Nuitee
S
Sandi • solo_traveller • si
10
Overall, it was an excellent stay and I was very satisfied with every aspect of the hotel and its se
Pros:

I had a very pleasant stay and was extremely satisfied with the hotel. Everything was well organized, the rooms and facilities were excellent, and the overall atmosphere was very welcoming. I would especially like to highlight the staff, who were always friendly, professional and very helpful. Their hospitality really made my stay enjoyable. I would definitely recommend this hotel and would be happy to stay here again.

Cons:

There was nothing I disliked about my stay; everything met or exceeded my expectations.

2026-08-26 • via Nuitee