Putrajaya Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.6 (1866 reviews)
IOI Resort City, Sepang Utara , Putrajaya , my

Children allowed

Facilities

Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Family-friendly
Spacious rooms
Good food variety
Welcoming staff
Cons:
Spa facilities not functioning
Issues with waiting for services
Some cleanliness complaints

Categories

Cleanliness
8.28
Some reviews mention issues with odors in pillows and linens; overall cleanliness appears satisfactory.
Service
8.95
Staff is described as welcoming and hard-working; some delays in service during busy periods.
Location
8.69
Strategic location noted, no negative sentiment detected.
Room Quality
8.84
Rooms were noted as spacious and in good condition, with some positive mentions in upgrades.
Amenities
8.57
The pool and kids' facilities are a highlight; however, some amenities (like the spa) are reported broken.
Value for Money
8.33
Generally seen as a good value but some complaints on specific items affecting the perceived value.
Food and Beverage
8.48
Breakfast variety praised, though some dishes were criticized for being too salty or oily.
Overall Experience
8.65
Overall stay was memorable with great facilities, some minor service delays noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:37

Property Description

Putrajaya Marriott Hotel offers spacious rooms with stunning hill views, a free shuttle to IOI City Mall, and easy access to transportation hubs, making it the ideal choice for both leisure and business travelers. Elegantly Decorated Rooms ensure a comfortable stay, while amenities like a fitness centre and proximity to shopping and golfing make for a relaxing trip. Indulge in international cuisine at Zest Restaurant or try Japanese and Chinese options at Midori and Summer Palace. Elevate your stay at Putrajaya Marriott Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

A free schedule shuttle service to and from IOI City Mall.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1866 reviews
Cleanliness: 8.28
Service: 8.95
Location: 8.69
Room Quality: 8.84
Amenities: 8.57
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 8.65
I
Ibrahim solo_traveller my
10
Great Pool, Great Sauna, Great Jacuzzi
Pros:

Hotel staff was very helpful (I believe the front desk lady is Tracy) and as you know, little gestures helps a lot in setting the tone of the day.

I love the Jacuzzi, the sauna, the coffeehouse and awesome pool.

Cons:

Well, breakfast was quite a hassle. Be early to beat the busy crowd.

2026-05-30 via Nuitee
S
Syue couple my
7
Ok lah
Pros:

Kids pool

Cons:

Executive lounge not meet our expectation

2026-05-29 via Nuitee
J
Jalaludin couple my
10
2026-05-29 via Nuitee
A
Azkaa couple my
10
2026-05-29 via Nuitee
C
chin couple my
10
2026-05-22 via Nuitee
S
shamsul kahar couple my
10
Pros:

F&B so nice

Cons:

F&B

2026-05-21 via Nuitee
J
Jasni solo_traveller my
10
The best holiday! My husband was one of the Marriott Putrajaya Star Rater!!!!!
Pros:

All of it

Cons:

Nothing

2026-05-20 via Nuitee
S
Sofiah family_with_children my
10
Pros:

Spacious room

Cons:

Staff at brea

2026-05-19 via Nuitee
N
Nasrul Hanif couple my
10
Pros:

Nice room near to ioi mall got shuttle tranport to mall, free parking

2026-05-18 via Nuitee
A
Alice solo_traveller my
8
2026-05-18 via Nuitee
N
Neha family_with_children mu
9
2026-05-18 via Nuitee
N
norazlan family_with_children my
8
2026-05-16 via Nuitee
N
Norma couple my
1
2026-05-12 via Nuitee
S
Syafiq Hazhar solo_traveller my
10
Awesome hotel to spent with family and kids!
Pros:

Everything is wonderful. Kids facility is awesome with kids pool, playground, hotel bathtub and more important good breakfast. Really recommend for family stay

Cons:

Staff for breakfast a bit slow to clean up the table dish

2026-05-10 via Nuitee
M
MOHD SOFI couple my
10
2026-05-10 via Nuitee
F
Fazatul family_with_children my
10
Pros:

good

Cons:

good

2026-05-10 via Nuitee
M
Muhammad Aiman family_with_children my
9
Splendid.
Pros:

The facilities there were excellent and well maintained. It is also very near to IOI City mall, and they even provide hourly shuttle service from/to the mall.

Cons:

None.

2026-05-09 via Nuitee
N
Nurlenne family_with_children my
8
Pros:

The staffs, the room's size, the kids activities, the refreshment, the breakfast.

Cons:

There's no bidet in the toilet.

2026-05-04 via Nuitee
A
anis couple my
9
Great location and great stay
Pros:

The mini water park and all kids activities. Room with bath tub is a plus point

Cons:

There’s not enough seats by the pool

2026-05-04 via Nuitee
S
saleh couple sa
9
2026-05-02 via Nuitee