Holiday Inn Peterborough West by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (2279 reviews)
Thorpe Wood , Peterborough , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cleanliness issues reported
Noisy environment in some areas

Categories

Cleanliness
6.6
Multiple mentions of cleanliness issues in rooms and public areas.
Service
9.1
Staff were consistently described as friendly and helpful.
Location
8.6
Great location noted for proximity to local attractions.
Room Quality
7.6
Rooms were generally comfortable but noted some need for maintenance.
Amenities
8.1
Amenities were good but with some issues like a small pool.
Value for Money
8.6
Good value for the facilities offered, despite some parking charges.
Food and Beverage
8.1
Breakfast variety was good, but issues noted with breakfast service.
Overall Experience
8.1
Mixed feelings, but overall a positive experience with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:34

Property Description

Modern 4-Star Hotel with Top-Notch Amenities

Luxurious Leisure Centre: Enjoy complimentary access to the fully equipped gym, rejuvenating spa, and inviting indoor pool, complete with a sauna, hot tub, and steam room.

Comfortable Accommodation: Relax in air-conditioned rooms featuring satellite TV, tea/coffee facilities, and unwind in the stylish bar and restaurant offering exquisite dining options.

Scenic Surroundings and Convenient Location: Nestled near Peterborough city centre, our hotel overlooks an 18-hole golf course and is set amidst 500 acres of picturesque parkland, providing a tranquil retreat near notable stately homes.

Book now to experience a perfect blend of relaxation and sophistication at Holiday Inn Peterborough West.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 2279 reviews
Cleanliness: 6.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.1
A
Amjid • couple • gb
8
2026-07-04 • via Nuitee
O
oliver • solo_traveller • gb
8
2026-07-03 • via Nuitee
S
Siobhan Moore • solo_traveller • gb
8
Amazing
Pros:

Great breakfast
Great location
Great staff

Cons:

Slight issue with bath cleanliness, however this issue was fixed immediately and it was the hottest weekend of the year, I feel anyone could have missed it, given the work of housekeeping and the heat...

2026-07-02 • via Nuitee
H
heather • couple • gb
10
Very comfortable
Pros:

Location

Cons:

Nothing

2026-07-01 • via Nuitee
T
Tia Amelia • couple • gb
5
2026-06-28 • via Nuitee
E
Ella • couple • gb
10
2026-06-28 • via Nuitee
I
Inglis • solo_traveller • gb
9
2026-06-28 • via Nuitee
K
Karen • couple • gb
10
Perfect stay and great value for money
Pros:

Very clean and comfortable, the temperature in the room was perfect. Bed was extremely comfortable and had a really good night's sleep. Breakfast was good quality with plenty of choice. Staff were friendly and helpful. What's not to like.

2026-06-28 • via Nuitee
J
Jessica • couple • nl
9
2026-06-28 • via Nuitee
I
Ian • solo_traveller • gb
7
2026-06-28 • via Nuitee
I
Ian • solo_traveller • gb
7
Pros:

Facilitys we're good staff were accommodating. Only let down was food as we sent same food bk twice .bed was uncomfortable.

Cons:

The food was awfull sent bk twice and bed was uncomfortable

2026-06-28 • via Nuitee
C
Colin • solo_traveller • gb
10
Pros:

The reception gave us a upgrade as it was my wifes birthday. Very kind and very much appreciated. Amazing breakfast.

Cons:

Noisy kids while trying to watch the England match. But kids are kids but where were the parents.

2026-06-28 • via Nuitee
S
Sean • solo_traveller • gb
8
2026-06-28 • via Nuitee
L
Londes • couple • gb
10
2026-06-27 • via Nuitee
R
Ryan • couple • gb
10
2026-06-27 • via Nuitee
I
Ian • solo_traveller • gb
8
2026-06-27 • via Nuitee
M
Mark • couple • gb
8
2026-06-23 • via Nuitee
B
Britt • solo_traveller • gb
4
Struggling to work out how the price charged was justified for such a room . Would not recommend .
Pros:

The breakfast was excellent, varied and plentiful .

Cons:

The room. Pillows had stains on them ! ( see photos)
“Garden view” was view of car park . Net curtain was broken .
Bathroom is so old, bath From original build (c. 1980’s) had rust marks, shower was weak, noisy and shower head caked in limescale .

2026-06-22 • via Nuitee
C
Chris • couple • gb
5
Everything was nice apart from the hotel being outdated I don’t feel it is a 4star hotel the facilities are fine it was
Pros:

We stayed there 25 years ago and it was amazing we have been there over the weekend and found the room (451) to be of poor standard. It was completely outdated were they had tried to decorate it they only put one coat so the walls were shaded. The bathroom bath plug was full of someone else hair the toilet didn’t flush properly the carpet had stains on it generally grubby the room cleaner when remaking the bed just threw the duvet over without making the bottom sheet very disappointed considering how much we paid and it being listed as 4 star

Cons:

See above

2026-06-22 • via Nuitee
L
Lena • family_with_children • gb
7
Absolutely amazing
2026-06-21 • via Nuitee