Holiday Inn Peterborough West by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (2217 reviews)
Thorpe Wood , Peterborough , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cleanliness issues reported
Noisy environment in some areas

Categories

Cleanliness
6.6
Multiple mentions of cleanliness issues in rooms and public areas.
Service
9.1
Staff were consistently described as friendly and helpful.
Location
8.6
Great location noted for proximity to local attractions.
Room Quality
7.6
Rooms were generally comfortable but noted some need for maintenance.
Amenities
8.1
Amenities were good but with some issues like a small pool.
Value for Money
8.6
Good value for the facilities offered, despite some parking charges.
Food and Beverage
8.1
Breakfast variety was good, but issues noted with breakfast service.
Overall Experience
8.1
Mixed feelings, but overall a positive experience with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:34

Property Description

Modern 4-Star Hotel with Top-Notch Amenities

Luxurious Leisure Centre: Enjoy complimentary access to the fully equipped gym, rejuvenating spa, and inviting indoor pool, complete with a sauna, hot tub, and steam room.

Comfortable Accommodation: Relax in air-conditioned rooms featuring satellite TV, tea/coffee facilities, and unwind in the stylish bar and restaurant offering exquisite dining options.

Scenic Surroundings and Convenient Location: Nestled near Peterborough city centre, our hotel overlooks an 18-hole golf course and is set amidst 500 acres of picturesque parkland, providing a tranquil retreat near notable stately homes.

Book now to experience a perfect blend of relaxation and sophistication at Holiday Inn Peterborough West.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 2217 reviews
Cleanliness: 6.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.1
F
F4970VKpuffin Couples
10
Perfect
Pros:

A fantastic hotel. Friendly staff, beautifully done out. A pool, steam room and sauna. Reasonably priced. Great buffet breakfast. The bed was super comfortable with great quality bed linen. The room had everything we needed. It was just perfect.

2026-05-30 via Tripadvisor
W
WILL56 couple gb
9
IHG Peterborough West was IDEAL
Pros:

All great especially the reception and dining staff.

Cons:

Access difficult for use of gym and pool - door issue?

2026-05-30 via Nuitee
A
Andrew solo_traveller us
9
2026-05-29 via Nuitee
R
Richard solo_traveller gb
4
2026-05-29 via Nuitee
S
Stuart couple gb
10
2026-05-28 via Nuitee
L
Lynda couple gb
8
2026-05-28 via Nuitee
L
Luigi solo_traveller gb
10
Peterborough trip
Pros:

It had everything one could ask for..staff were great . Facilities excellent..room great too

Cons:

Nothing to dislike

2026-05-26 via Nuitee
R
Robert couple gb
9
Very pleasant and relaxing stay.
Pros:

Clean and well looked after. The staff were very friendly, helpful and happy. Breakfast was excellent.
Ideal location for Peterborough.

2026-05-26 via Nuitee
K
Keith solo_traveller gb
9
Pros:

Friendly Staff

Cons:

Nothing is

2026-05-25 via Nuitee
J
Julian solo_traveller gb
10
2026-05-25 via Nuitee
S
Sercan solo_traveller tr
7
2026-05-25 via Nuitee
J
Jacqueline couple gb
5
Disappointed
Pros:

Swimming pool, some gluten free options in restaurant staff checked allergies.

Cons:

Had to change rooms, as first room, door kept sticking maintenance had to come up and shove it open and said just use forcex, then it was too hot, as the air conditioning was not working they had put a fan in the room but just blew the hot air around. Maintenance man came again couldn’t get it working so offered us the opportunity to change rooms next room was better. Needs updating fresh cost of paints very tired looking. Had to ask about towels and opening times for health centre bit as no Information provided.

2026-05-25 via Nuitee
L
Lucas couple gb
6
Was okay nothing special
Pros:

Food was okay

Cons:

Dirty rooms. Staff tried giving the wrong room

2026-05-25 via Nuitee
S
Stacey couple gb
8
Great one night stay
Pros:

Location

Cons:

Bathrooms looking tired

2026-05-24 via Nuitee
J
Jeanne solo_traveller za
9
Comfortable
Pros:

2nd time staying here for a work trip - will definitely be my go to for future work trips!

Cons:

Loved everything!

2026-05-22 via Nuitee
D
Denise solo_traveller gb
9
2026-05-22 via Nuitee
M
Melanie couple gb
9
Great location, comfortable room, good breakfast
Pros:

Location

Cons:

The windows

2026-05-22 via Nuitee
L
Luis solo_traveller gb
10
Pros:

Everything

2026-05-21 via Nuitee
N
natasha solo_traveller gb
10
Welcoming and comfortable
Pros:

Clean and welcoming

Cons:

Location is a bit far out

2026-05-20 via Nuitee
A
Agostino Carlo couple it
9
2026-05-19 via Nuitee