Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Poor breakfast quality
Room maintenance needed

Categories

Cleanliness
7.64
Some rooms reported cleanliness issues, including dust and need for maintenance.
Service
9.11
Above average service with staff consistently praised for their friendliness and helpfulness.
Location
9.15
Multiple reviews highlight the excellent central location, easy access to attractions.
Room Quality
7.6
Some rooms described as basic or needing renovations but generally comfortable.
Amenities
7.63
Highlighted amenities lacking, but acceptable for a short stay.
Value for Money
7.59
Mixed feelings on pricing due to issues with room quality and breakfast.
Food and Beverage
7.14
Breakfast options criticized, with limited selection and poor quality on some items.
Overall Experience
8.11
Guests had enjoyable experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:07

Property Description

Central Location in Palermo
Located in the heart of Palermo, Ibis Styles Palermo Cristal offers a convenient stay for exploring the historic center.

Delicious Dining Options
Indulge in regional and Mediterranean cuisine at the on-site restaurant, offering a variety of dishes made with fresh, seasonal ingredients. Don't miss the continental buffet breakfast served daily.

Convenient Amenities and Services
Enjoy spacious air-conditioned rooms with modern amenities like satellite LCD TV, minibar, and free WiFi. Take advantage of airport shuttles and easy access to the harbor for day trips.

Experience the charm of Palermo at Ibis Styles Palermo Cristal - book your stay today!

Important information:

When booking a half-board rate, water is included with meals.

Please note that shuttles are available for an extra fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8
Based on 3141 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
A
Aleksander • solo_traveller • no
8
Pros:

Central location, renewed room

Cons:

Limited choice in the breakfast

2026-07-04 • via Nuitee
V
Venecia • extended_group • us
10
Great value for central Palermo stay
Pros:

Convenient location and great breakfast

Cons:

N/a

2026-07-04 • via Nuitee
N
Nathalie • extended_group • fr
8
Séjour agréable à l’hôtel
Pros:

Personnel très sympathique

Cons:

Ascenseur trop petit

2026-07-03 • via Nuitee
A
Anna Cagnazzo • solo_traveller • ch
6
Pros:

Die Lage ist sehr gut

Cons:

Das Hotel ist eigentlich ok, Türen nicht fertig , da Türrahmen fehlt, komischer Geruch von Klima, beim reinigen des Zimmer wurde das WCPapier 2x nicht aufgefüllt mussten Reception via Handy anrufen , da im Zimmer das Telefon nicht mit den wichtigsten Nummern angezeichnet war. Bei einem Notfall könnte dies kritisch werden

2026-07-03 • via Nuitee
V
Volha • couple • lt
9
Pros:

Our room was upgraded, so it was really nice surprise. The room was clean, breakfast was enjoyable for us (not only sweet opinions were available). Location is convenient to walk around the main sights.

2026-07-02 • via Nuitee
I
Iwona • extended_group • pl
10
2026-07-02 • via Nuitee
J
Juan Antonio • solo_traveller • es
10
2026-07-02 • via Nuitee
E
Esnayi • couple • de
9
Pros:

The room was clean and location was perfect.

2026-07-02 • via Nuitee
M
monica • family_with_children • ar
8
2026-07-01 • via Nuitee
M
M • family_with_children • gb
10
Lovely, would be back soon.
Pros:

We loved our stay.cleaning staff are amazing, managers and front desk helped us (as always) it’s our go to hotel since 2021 and we kept staying here. Our room is perfect. We would love to come back again soon.

2026-07-01 • via Nuitee
M
Marianna • couple • gb
10
Kiváló.
Pros:

A szálloda közel van a főbb látványosságokhoz. A központi pályaudvar gyalog kb. 20 perc. A repülőtérről érkező és induló busz megállója kb. 10 perc sétára van a szállodától. A személyzet kedves és segítőkész. A reggeli kiváló. A kávé finom. A szoba berendezése modern.

2026-07-01 • via Nuitee
A
Anna • solo_traveller • pl
8
2026-06-30 • via Nuitee
F
Francesco • solo_traveller • it
8
Ottimo hotel, peccato per alcune scelte... Nel complesso super consigliato!
Pros:

Stanza appena ristrutturata, mancavano ancora delle rifiniture da fare ma ci hanno avvisato e siamo stati tra i primi a soggiornare in quella stanza, quindi tutto ok. Nel complesso ottima permanenza, stanza nuova e pulita. Posizione molto comoda. L'hotel fa parte del gruppo Ibis, quindi una garanzia.
Colazione intercontinentale SPETTACOLARE!!!

Cons:

Le tende non coprivano totalmente la luce delle finestre, probabilmente una scelta di design ma personalmente a me da fastidio la luce al mattino e vorrei che non arrivasse neanche uno spiraglio. Assenza di un lenzuolo, c'è solo un piumone ma in questo periodo (fine giugno) risulta troppo pesante per cui avrei preferito un lenzuolo per coprirmi. La ventola del bagno non funzionava.

2026-06-30 • via Nuitee
A
AGUINALDO • couple • br
8
qualidade atendimento
Pros:

café da manha , atenção da equipe e localização

Cons:

de maneira geral tudo ok

2026-06-30 • via Nuitee
G
Giuseppe • extended_group • it
7
Buono
Pros:

Colazione ottima e posizione dell'hotel fenomenale

Cons:

Il bagno era un po datato e il clima non gestibile autonomamente

2026-06-29 • via Nuitee
V
Valentine • couple • ch
8
2026-06-29 • via Nuitee
A
ariadna • couple • es
7
2026-06-29 • via Nuitee
J
Janja • extended_group • si
8
Na splošno sem bila zadovoljna z nastanitvijo.
Pros:

Zajtrk je bil okusen, bilo je na razpolago slano in sladko ter veliko sadja. Postelja je bila udobna, bilo je čisto.

Cons:

Slabost je bil hrup; promet, ki se je precej slišal ponoči.

2026-06-29 • via Nuitee
N
Nadia • solo_traveller • it
8
Pros:

Struttura centralissima. Camera molto spaziosa, purtroppo un po' rumorosa causa del traffico no stop, vista la ristrutturazione in corso sicuramente è in programma anche la sostituzione degli infissi. Buona la colazione, comodo il parcheggio, anzi fondamentale il parcheggio nelle vicinanze!!! Un grazie ai receptionisti molto gentili e pazienti.

Cons:

Avrei preferito sapere che era in fase di ristrutturazione. Purtroppo quando ci sono lavori in corso i disagi ci sono, comunque grazie a tutto lo staff che ha cercato di alleggerire la situazione.

2026-06-28 • via Nuitee
M
monica • family_with_children • ar
8
2026-06-28 • via Nuitee