Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Poor breakfast quality
Room maintenance needed

Categories

Cleanliness
7.64
Some rooms reported cleanliness issues, including dust and need for maintenance.
Service
9.11
Above average service with staff consistently praised for their friendliness and helpfulness.
Location
9.15
Multiple reviews highlight the excellent central location, easy access to attractions.
Room Quality
7.6
Some rooms described as basic or needing renovations but generally comfortable.
Amenities
7.63
Highlighted amenities lacking, but acceptable for a short stay.
Value for Money
7.59
Mixed feelings on pricing due to issues with room quality and breakfast.
Food and Beverage
7.14
Breakfast options criticized, with limited selection and poor quality on some items.
Overall Experience
8.11
Guests had enjoyable experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:07

Property Description

Central Location in Palermo
Located in the heart of Palermo, Ibis Styles Palermo Cristal offers a convenient stay for exploring the historic center.

Delicious Dining Options
Indulge in regional and Mediterranean cuisine at the on-site restaurant, offering a variety of dishes made with fresh, seasonal ingredients. Don't miss the continental buffet breakfast served daily.

Convenient Amenities and Services
Enjoy spacious air-conditioned rooms with modern amenities like satellite LCD TV, minibar, and free WiFi. Take advantage of airport shuttles and easy access to the harbor for day trips.

Experience the charm of Palermo at Ibis Styles Palermo Cristal - book your stay today!

Important information:

When booking a half-board rate, water is included with meals.

Please note that shuttles are available for an extra fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8
Based on 3066 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
O
Oliver • couple • de
8
2026-06-20 • via Nuitee
D
DENIS • extended_group • fr
9
2026-06-20 • via Nuitee
I
Ingrid • extended_group • nl
8
2026-06-20 • via Nuitee
A
Alessandro • extended_group • it
9
Ottimo
Pros:

Ottima colazione personale Gentile stanze pulite

2026-06-20 • via Nuitee
D
Dome Me • solo_traveller • it
8
Centrala, buona colazione e bei locali
Pros:

Posizione centrale, buona colazione ed ambiente accogliente.

Cons:

Tutto ok

2026-06-20 • via Nuitee
R
Rossella • couple • it
10
Ci ritorneremo
Pros:

Albergo posizionato in pieno centro, comodo per muoversi a piedi e raggiungere qualsiasi punto d’interesse. Camera pulita, personale cortese, soggiorno senza intoppi. Una scelta sicura per chi vuole praticità e zero complicazioni.

2026-06-20 • via Nuitee
O
Oliver • couple • de
8
2026-06-20 • via Nuitee
E
Encarnacion • solo_traveller • es
10
Pros:

La ubicación y la habitación.

Cons:

El ascensor y que no se puede dejar el coche para dejar las maletas.

2026-06-19 • via Nuitee
A
ADOLFO EDUARDO • solo_traveller • ar
10
Pros:

Todo.

Cons:

Nada

2026-06-18 • via Nuitee
G
Grégory • couple • fr
7
Dans l’ensemble notre séjour c’est très bien passé. A la décharge de l’établissement, la chambre venait d’être rénovée e
Pros:

L’emplacement idéal. Un personnel très réactif, voir immédiat, lors de nos requêtes.
Chambre venant d’être rénovée avec beaucoup de goût, dans la modernité.
Proposition d’un parking moins cher que d’autres avoisinant l’hôtel.

Cons:

Une climatisation mal adaptée à notre chambre : impossibilité de régler la vitesse, un calibrage de la température de consigne eronné, très bruyante.
Il manquait un meuble ou 2 de rangement. Un rideau était mal fixé et c’est littéralement décroché pour finir par terre. Attention à ne pas s’assoir sur le meuble dédié aux bagages, il ne supporte pas le poids d’une personne, le notre c’est décroché du mur !
L’hôtel devrait mieux informer sa clientèle de la possibilité de se garer dans un parking en partenariat.
Attention, les standards d’un petit déjeuner d’un 4 étoiles en France et d’un 4 étoiles en Sicile, ne sont pas alignés ! Ce n’est pas aussi bien achalandé qu’en France, et un peu trop d’industriel.

2026-06-18 • via Nuitee
B
Babette • couple • fr
9
Très agréable
Pros:

Amabilité et professionnalisme du personnel, localisation, le confort

2026-06-18 • via Nuitee
S
Silvi • solo_traveller • it
10
Soggiorno a Palermo
Pros:

Ottimo hotel in buona posizione ,letti comodi ,buona colazione

Cons:

Nulla

2026-06-18 • via Nuitee
J
Jolanda • solo_traveller • nl
7
Aan het renoveren.
Pros:

Grote ruime kamer. Schoon. Lokatie perfect.

Cons:

Kamer was nog niet helemaal af. Zie de foto's. Ontbijt was nagenoeg redelijk. Na 9 uur werd er bijna niks bij gevuld alleen zoetwaar. Broodbeleg niet. Roer ei zag er groen uit en eerste dag rook het echt naar bedorven ei. Ook deze werd niet aangevuld. Bediening kon geen glimlach van af. Alleen onder elkaar. Geen bankje of tafel waar je aan kan zitten. Was ook geen lounge ruimte in de "lobby". Ontvangst zat in een hoekje achter een tafel. Heb vergeten een foto te maken van de badkamer hing 2 losse electrische draden ( zwart rode draad ) niet spannend maar toch. Zou geen tweede keer dit hotel boeken.

2026-06-17 • via Nuitee
E
Elena • solo_traveller • it
9
Tutto perfetto
Pros:

La posizione

Cons:

Nulla da segnalare

2026-06-17 • via Nuitee
P
Patrycjusz • solo_traveller • ie
7
Great location and fantastic staff!
Pros:

Staff is so nice and helpful! Breakfast is quite good.

Cons:

Whereas reception area looks refreshed modern the other parts of hotel is in need of major renovation , very outdated rooms looking pretty shoddy...

2026-06-17 • via Nuitee
S
SANDRO • solo_traveller • it
8
2026-06-16 • via Nuitee
N
NEVENA • couple • hr
10
Odlična lokacija, ljubazno osoblje, udoban krevet i urednost
Pros:

Osoblje, lokacija i urednost

Cons:

Malo stariji enterijer

2026-06-16 • via Nuitee
M
Monica • solo_traveller • it
10
Pros:

La cortesia delle ragazze alla reception Giulia ed Eleonora

Cons:

Nulla

2026-06-16 • via Nuitee
Q
Quattrocchi • solo_traveller • be
10
Pros:

Je suis allé 4 fois quand on est bien on y retourne

Cons:

Tout

2026-06-15 • via Nuitee
I
Isabella • solo_traveller • it
7
2026-06-15 • via Nuitee