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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Meeting/banquet facilities
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Sauna
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Spa/wellness center
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Non-smoking throughout
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
Review Highlights
Categories
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Property Description
Overlooking the Great Ouse River in Bedford’s town centre, the Bedford Swan offers a picturesque setting for your stay.
Luxurious Accommodations: The contemporary 4-star rooms feature signature wallpapers, air conditioning, flat screen LCD TVs, and complimentary WiFi, ensuring a comfortable and stylish stay.
Dining Excellence: Indulge in delicious meals at Pen and Cob, the on-site British brasserie open for breakfast, brunch, lunch, and dinner, providing a delightful culinary experience throughout your stay.
Business and Events: With a convenient location near Bedford Rail Station and a variety of business facilities and event rooms, the Bedford Swan is the ideal choice for both work and leisure travelers.
Book your stay now at the Bedford Swan and experience the perfect blend of luxury and convenience.
Please note that our Thermal Spa is an additional cost and a Spa booking should be made prior to your visit to avoid any disappointment.
A deposit may be required at the property.
Location
Guest Reviews
Nothing
Room was hot. Breakfast was terrible, not tables, not plates, no coffee machine and watching staff trying to repair it very noisily, no eggs brought out after being ordered, food was poor considering the price, worst breakfast ever at a hotel
Location
Pretty building for a 4 stars
The so called spa is a farce. First they charge you to go there, then you have to book a spot in advance, even to go to the sauna (I did not know), the sauna and the steam room did not really work properly
Half of the staff, for some odd reasons, had a certain attitude - although one lady was helpful and nice when fixing my air cond issue
250 pounds for a 15 sqm meters room overlooking a wall, is not good !
Parking you have to pay as well !
We went to a friend wedding. The rooms were clean and spacious.
That's about it. Staff hating working there.
The staff were rude from the receptionist. The carpark was full, which was fine, but I popped in to ask where to park. They were pretty rude. Just find somewhere to park up the road. It would be helpful if they printed slips with were to park and give some basic customer service. Breakfast was a complete disaster with no plates/ cups when asked the just rolled their eyes without an apology. Food run
took ages to come fill certain parts up sausages looked pale and horrible. Eggs were cold. Complete waste of money. Dirty tables everywhere. Check out 0 customer service again.
Beautiful stay. The bar is well stocked and staff are great. Resturant food is amazing and quality of sleep was brilliant.
We loved it all.
Much bigger than I thought. Spotlessly clean. Staff helpful and cheerful. Food tasty. Hotel looks good too.
It was all good
Breakfast substantial but not as hot as competitors
Small items of maintenance needed and outdoor plants were dry.
Leaving
Most of it
Location
Breakfast could've been better
Great position overlooking the river. The building had history in spades.
The staff, across the board seemed inexperienced and poorly trained.
Style and location. Great suite. I’ve used the Swan for years but despite the good things, this visit left a nasty taste in my mouth
Reception. Staff should be trained to greet guests warmly not by rote, possibly enquire about their journey, deal with enquiries without impatience and avoid exhibiting an aura of condescension. The Swan is a high class hotel and shoukd realise that reception is a lynch pin not the resort of occasional visits from staff who are unsuitable. Cold pseudo efficiency is not a quality that endears or has any place in hospitality.
Price of the Spa
Lovely comfortable big bed. Nice spacious bedroom.
TV reception very poor. Parking difficult if you got to the hotel after a certain time.
Nicely decorated rooms and new bathrooms. We were on the 3rd floor. There is a small lift. Beautiful period building retaining the classical original features newly decorated with flourish and colour. Good value and decent breakfast centrally located along the river in Bedford with some parking (if there is no wedding or event on).
I would have liked a large lounge area with seating for bigger groups as we had to be scattered all over despite letting the staff know that we were coming back to the bar. The chaos and lack of organisation organising drinks for everyone could have been better.
Beautiful decor. Stylish hotel in the perfect location for Bedford.
Small bed
Great location and lovely room
Lovely building with a great location by the river and polite, helpful staff.
Parking was a bit of a problem
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