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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Meeting/banquet facilities
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Sauna
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Spa/wellness center
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Non-smoking throughout
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
Review Highlights
Categories
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Property Description
Overlooking the Great Ouse River in Bedford’s town centre, the Bedford Swan offers a picturesque setting for your stay.
Luxurious Accommodations: The contemporary 4-star rooms feature signature wallpapers, air conditioning, flat screen LCD TVs, and complimentary WiFi, ensuring a comfortable and stylish stay.
Dining Excellence: Indulge in delicious meals at Pen and Cob, the on-site British brasserie open for breakfast, brunch, lunch, and dinner, providing a delightful culinary experience throughout your stay.
Business and Events: With a convenient location near Bedford Rail Station and a variety of business facilities and event rooms, the Bedford Swan is the ideal choice for both work and leisure travelers.
Book your stay now at the Bedford Swan and experience the perfect blend of luxury and convenience.
Please note that our Thermal Spa is an additional cost and a Spa booking should be made prior to your visit to avoid any disappointment.
A deposit may be required at the property.
Location
Guest Reviews
Style and location. Great suite. I’ve used the Swan for years but despite the good things, this visit left a nasty taste in my mouth
Reception. Staff should be trained to greet guests warmly not by rote, possibly enquire about their journey, deal with enquiries without impatience and avoid exhibiting an aura of condescension. The Swan is a high class hotel and shoukd realise that reception is a lynch pin not the resort of occasional visits from staff who are unsuitable. Cold pseudo efficiency is not a quality that endears or has any place in hospitality.
Price of the Spa
Lovely comfortable big bed. Nice spacious bedroom.
TV reception very poor. Parking difficult if you got to the hotel after a certain time.
Nicely decorated rooms and new bathrooms. We were on the 3rd floor. There is a small lift. Beautiful period building retaining the classical original features newly decorated with flourish and colour. Good value and decent breakfast centrally located along the river in Bedford with some parking (if there is no wedding or event on).
I would have liked a large lounge area with seating for bigger groups as we had to be scattered all over despite letting the staff know that we were coming back to the bar. The chaos and lack of organisation organising drinks for everyone could have been better.
Beautiful decor. Stylish hotel in the perfect location for Bedford.
Small bed
Great location and lovely room
Lovely building with a great location by the river and polite, helpful staff.
Parking was a bit of a problem
Everything ❤️
Nothing
The hotel was nice and the bed in the room was comfy enough.
The booking page made it seem like we would have access to the spa facilities, but we didn't. Nor were we able to get a booking to actually use any of the spa facilities. If we knew to use the pool would be an extra £20 per person, we would have booked somewhere else.
There was hardly any staff available if you had a question or query, just 1 girl being pelted with everything at the reception.
The hotel's location is in close proximity to the river.
The hotel has limited parking, and my personal experience with it was quite disappointing. There were no available parking spaces, and we were left to find alternative parking arrangements on our own.
Lovely hotel with parking. Close to town centre and the river. Great room and beautifully decorated. Comfortable and clean. Nice spacious bathroom. 2 comfortable chairs in the room. Fridge and a safe. We enjoyed our meal in the restaurant. Excellent menu choices. Breakfast was good and plenty of choice
Check in was odd. 3 receptionists on duty but was told to check in via the tablet. Did this and it said our room wasn’t ready so had to be checked in with receptionist! No hanging space in wardrobe at all due to ironing board and fridge. Meal in restaurant took 2.30 hours overall for mains and sweets. Main course took nearly one hour to arrive. Then a long wait before we were asked if we wanted sweets. Long wait for the bill. Luckily we were not in a hurry so didn’t bother us. Arriving back at the hotel at 11.45 pm we were told bar was closed although we witnessed a lady getting served after we were told bar was shut! We were told to go to reception and they would take a £50 tab and then we could order drinks. We couldn’t be bothered.
The hotel over all was nice and a good location.
Kept awake all night with one room because me there were men speaking loudly all night in a forgiven language. The other room next to me had a dog in it that barked every now and again.
Called reception in the early hours but no one picked up.
Staff was not friendly did not make us feel welcome or smile
Staff
Very pretty decor
The double bed was a bit small - queen size.
We rented a room plus SPA and we were offered only one night's sleep at a great price. There are hotels with lower prices in the area.
I was shocked when I received only a room for sleeping without a sleeping SPA, I could sleep in Luton
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