Bedford Swan Hotel and Thermal Spa

Hotels
8.2 (3106 reviews)
The Embankment , Bedford , gb

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Central location
Outstanding service
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.7
Some complaints about stains and missed items indicate issues with cleanliness.
Service
9.2
Many positive mentions of attentive staff and great service experience.
Location
8.7
Positive sentiment regarding the central location mentioned in several reviews.
Room Quality
7.7
Concerns raised about room maintenance, but overall comfort noted.
Amenities
7.2
Limitations in amenities like spa access and specific items in room service were mentioned.
Value for Money
8.2
Mixed responses on value, but good food and services provided some value.
Food and Beverage
8.2
Most reviews praised the quality of food, despite a few disappointments.
Overall Experience
8.7
Positive experiences highlighted, particularly during Christmas stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:28

Property Description

Overlooking the Great Ouse River in Bedford’s town centre, the Bedford Swan offers a picturesque setting for your stay.

Luxurious Accommodations: The contemporary 4-star rooms feature signature wallpapers, air conditioning, flat screen LCD TVs, and complimentary WiFi, ensuring a comfortable and stylish stay.

Dining Excellence: Indulge in delicious meals at Pen and Cob, the on-site British brasserie open for breakfast, brunch, lunch, and dinner, providing a delightful culinary experience throughout your stay.

Business and Events: With a convenient location near Bedford Rail Station and a variety of business facilities and event rooms, the Bedford Swan is the ideal choice for both work and leisure travelers.

Book your stay now at the Bedford Swan and experience the perfect blend of luxury and convenience.

Important information:

Please note that our Thermal Spa is an additional cost and a Spa booking should be made prior to your visit to avoid any disappointment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Guest Reviews

8.2
Based on 3106 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.7
E
Elena family_with_children ro
10
The hotel has a unique atmosphere, almost like staying in a museum or an art gallery
Pros:

I loved the unique atmosphere of the hotel. With its beautiful décor, artwork, and attention to detail, it feels almost like staying in a museum or an art gallery. The hotel was also very clean and comfortable, with a good breakfast and friendly staff.

Cons:

There was nothing we were unhappy with. Everything met our expectations.

2026-08-15 via Nuitee
E
Elappage solo_traveller gb
8
Pros:

Beautiful location and nice hotel

Cons:

They need to add slip mats as I had a nasty fall getting out of the bath due to its shape

2026-08-15 via Nuitee
M
Maynard solo_traveller gb
2
2026-08-14 via Nuitee
K
Kevin solo_traveller gb
8
Pros:

Good breakfast

Cons:

N/A

2026-08-14 via Nuitee
B
Ben couple gb
9
2026-08-14 via Nuitee
S
sharon solo_traveller gb
5
2026-08-13 via Nuitee
A
Asmah extended_group gb
9
Relaxing
Pros:

Breakfast was amazing

2026-08-13 via Nuitee
K
Kirna extended_group gb
10
Family stay
Pros:

Absolutely everything

Cons:

They could do with upgrading the lift

2026-08-13 via Nuitee
J
Jumoke solo_traveller gb
5
2026-08-13 via Nuitee
S
Steve couple gb
10
Always love our stay here so thank you
Pros:

Always ask for river view and not always accommodating however this time was able to .

Cons:

Small wardrobe space

2026-08-13 via Nuitee
L
Lindsay couple gb
6
Enjoyable third time we have stayed
Pros:

Love the location

Cons:

Yes it’s a lovely very pretty hotel

2026-08-13 via Nuitee
T
Tim family_with_children im
9
2026-08-12 via Nuitee
T
Tom solo_traveller gb
3
2026-08-12 via Nuitee
R
Roger M solo_traveller gb
8
2026-08-11 via Nuitee
V
Victoria solo_traveller gb
8
Beautiful decor & high comfort
Pros:

Hotel is in a lovely location, is well maintained, with beautiful decor and it is very comfortable.

The staff were friendly & helpful

Brasserie food was good quality

Cons:

N/a

2026-08-09 via Nuitee
M
Myles solo_traveller gb
7
Pros:

You cleaniness of room

Cons:

Too many step just one small lift

2026-08-09 via Nuitee
G
Georgia couple gb
5
A nice hotel for the area but be prepared to pay extra for spa facilities and rude staff
Pros:

Property was in a good location

Cons:

Staff were really unhelpful. Had to pay extra to use the spa facilities which was in the small print which we didn’t realise. We booked a double room and it was very small with a tiny window

2026-08-09 via Nuitee
S
Sue couple gb
7
I was disappointed by our stay.
Pros:

The location

Cons:

Lack of parking, no access to spa without an additional payment, breakfast choice was buffet only, no river view, lots of noise from partying

2026-08-09 via Nuitee
K
Kelly couple gb
7
2026-08-09 via Nuitee
Z
Zoella couple gb
8
2026-08-08 via Nuitee