Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor food service
Cleanliness issues

Categories

Cleanliness
7.6
Issues with room cleanliness and maintenance noted, specifically black mold in the bathroom.
Service
10
Staff were consistently highlighted as friendly and helpful, especially Winnie and Asad.
Location
9.6
Convenient location close to shops, restaurants, and public transport.
Room Quality
8.1
Initial issues with bed size and soundproofing, but comfortable once moved.
Amenities
9.1
Generally good amenities mentioned, but specific complaints about food service.
Value for Money
8.6
Mixed feelings about value due to inconsistent service and quality.
Food and Beverage
6.6
Significant complaints about the quality and timing of food service.
Overall Experience
9.2
Overall positive experience overshadowed by specific service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:47

Property Description

Luxurious Accommodation in Central London

Located in the heart of London, DoubleTree by Hilton London Angel Kings Cross offers top-notch amenities for a comfortable stay. The air-conditioned rooms are equipped with modern facilities including a flat-screen TV, fridge, and free WiFi. Guests can enjoy a workout at the fitness centre or unwind in the shared lounge.

Delicious Dining Options

Start your day with a scrumptious breakfast offering buffet, continental, and Full English/Irish options. Indulge in British cuisine at the on-site restaurant or choose from vegetarian, dairy-free, and halal dishes. Don't forget to relax on the terrace with a stunning view.

Convenient Facilities and Services

With a 24-hour front desk, room service, and private parking, the hotel ensures a hassle-free stay. Guests can also enjoy the on-site bar and business area. Explore nearby attractions like King's Cross St Pancras and King's Cross Theatre.

Book your stay at DoubleTree by Hilton London Angel Kings Cross for an unforgettable experience.

Important information:

Accessible rooms must be requested and confirmed by the hotel prior to arrival. Please use the Comments Box when booking to request an accessible room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 6522 reviews
Cleanliness: 7.6
Service: 10
Location: 9.6
Room Quality: 8.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 6.6
Overall Experience: 9.2
T
Tercero • family_with_children • gb
8
2026-10-17 • via Nuitee
J
Jonathan • couple • gb
10
Pros:

The staff were excellent. All incredibly courteous and helpful. Great location too

Cons:

Nothing

2026-10-16 • via Nuitee
A
Audra • extended_group • gb
10
Brilliant stay from start to finish staff so friendly
Pros:

Very friendly hotel clean

Cons:

Nothing

2026-10-16 • via Nuitee
Y
Yuan • extended_group • gb
9
Confortable
Pros:

Room is nice, location perfect as it is close to King's Cross

Cons:

Well, tbh I expected there would be free bottled water everyday, but actually only the check-in day, but understandable.

2026-10-16 • via Nuitee
D
Douglas • couple • gb
8
2026-10-15 • via Nuitee
F
Fabrice Laval • family_with_children • be
8
Bien pour une personne seule. Lit trop petit pour deux.
Pros:

A seulement 200m de la station Angel. Insonorisation efficace malgré une route fort fréquentée. Nombreuses lignes de bus à proximité. KingsCross faisable même à pieds. Possibilité de petits-déjeuners à proximité.

Cons:

Lit très petit pour 2 personnes. 140 ce n'est plus suffisant.

2026-10-15 • via Nuitee
D
david • couple • gb
8
2026-10-15 • via Nuitee
C
Collymore • couple • gb
10
2026-10-15 • via Nuitee
C
Christoph • couple • ae
7
2026-10-13 • via Nuitee
T
Timothy • couple • us
10
2026-10-12 • via Nuitee
B
Beini • couple • gb
10
2026-10-12 • via Nuitee
M
Michalis • couple • gr
9
2026-10-11 • via Nuitee
T
Tural • couple • az
5
2026-10-11 • via Nuitee
L
Lai Su • couple • sg
8
2026-10-11 • via Nuitee
M
Manuel • family_with_children • ch
5
2026-10-10 • via Nuitee
N
Nicola • couple • us
1
I will never return to this hotel and have had a traumatic experience as a result of staying there.
Pros:

I have stayed at the DoubleTree numerous times before and came back as I love the location and have previously had good experiences with the facilities. I like that there is access to a gym and the rooms are nice.

Cons:

Our stay was ruined because the staff were completely incompetent. We left a sentimental item in our room which I immediately realized upon leaving. I called a multitude of times and could not get through - it took about 3 days to finally get an answer that thankfully, they had located the item and put it aside ready for collection. They were unwilling to help with packaging or couriering the item as I was no longer in the UK so unable to collect in person. I booked an uber courier and despite having called again in the morning to make sure the item would be put aside ready for pick up, when the courier arrived he had to wait 30 minutes and speak to multiple members of staff, none of whom knew what he was talking about, only to then be told they had misplaced the item. I called another 5-6 times, unable to get through until the kind courier essentially forced the manager to pick up the phone, she was nice and apologetic however after two days she responded on email saying they could not locate the item and did not know what had happened to it. This was from my late fathers house, which we were in the UK to clear out. I had made clear how sentimental the item was to me when I first called to check it was there, but still they somehow either threw it away or a member of staff took it. I must have called this hotel 30+ times in the course of 3 weeks, and now have lost this item forever.

In addition:

- There were a couple of small issues with our room which were not a big deal, but because the staff are incapable of talking to each other or making any notes, it became time consuming and extremely disruptive to our comfort to sort these out during our stay
- In the morning we bought a coffee from the cafe, the coffee was essentially water it was so weak. We also ordered some mediocre food, the server dropped it off, said she was going to bring cutlery then immediately forgot and stood behind the counter on her phone for 10 minutes

2026-10-09 • via Nuitee
T
Tim • solo_traveller • gb
1
The most uncomfortable two night stay and a complete rip off
Pros:

Location and breakfast

Cons:

The bed and pillows were very very uncomfortable and it is the worst two nights sleep we have experienced and we now ache all over and feel completely exhausted. The prices doubled over night so we ended up paying £777.68 for 2 nights excluding breakfast for tired rooms and bathrooms and terribly uncomfortable beds.
This was a complete rip off and I will think twice before using a Double Tree Hilton again.

2026-10-08 • via Nuitee
M
Miriam • couple • gb
10
2026-10-08 • via Nuitee
G
Glaser • couple • us
5
Pricey and no working AC in room
Cons:

AC in room not working

2026-10-07 • via Nuitee
G
Geraldine • solo_traveller • ie
9
Pros:

Clean efficient hotel with good location

Cons:

No snacks at the bar.

2026-10-07 • via Nuitee