Leonardo Hotel Antwerp The Plaza

Hotels
•
Leonardo Hotels
8.2 (4649 reviews)
Charlottalei 49 , Antwerp , be

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Breakfast service issues
Cleanliness concerns
Room noise

Categories

Cleanliness
8.01
Some issues with cleanliness, such as hair found in the bathroom, but generally acceptable.
Service
8.98
Most staff were friendly and accommodating despite the busy breakfast situation.
Location
8.52
Good location near the train station and city center, but not in the direct center.
Room Quality
7.47
Inconsistent quality with some outdated features and noise from the lift.
Amenities
8.5
Amenities were standard, but the hotel could benefit from refurbishment.
Value for Money
8.46
Breakfast pricing vs. quality was a concern but overall acceptable for the hotel tier.
Food and Beverage
7.01
Breakfast options were limited and not adequately stocked during peak times.
Overall Experience
8.68
Overall a pleasant stay with some areas needing improvement, particularly breakfast service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:54

Property Description

Luxurious Accommodation
Indulge in spacious and modern rooms at The Plaza Hotel, complete with air conditioning, private bathrooms, and even a minibar. Some rooms even feature a balcony for a touch of outdoor charm.

Convenient Amenities
Enjoy free WiFi throughout the hotel, private underground parking, and a buffet breakfast served in the elegant Orangerie breakfast room. The English-style Victoria Bar offers a cozy spot for drinks and snacks, while a lounge area with cherry wood decor provides a relaxing atmosphere.

Prime Location
Located near Antwerp's City Park and just a short walk from the bustling center, The Plaza Hotel offers easy access to attractions like Antwerp Zoo and the Charlottalei metro stop. Book your stay now for a delightful blend of comfort and convenience.

Important information:

Please note that parking spots have to be confirmed by the hotel.

Please note that the credit card used for payments for prepaid or nonrefundable bookings has to be present at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4649 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 8.68
M
Maeva • couple • fr
10
2026-07-25 • via Nuitee
I
Iliya ivanov • couple • be
10
2026-07-25 • via Nuitee
H
Henrik • extended_group • dk
10
2026-07-25 • via Nuitee
T
Tjorven • family_with_children • be
7
Aangenaam verblijf op een vrij centrale plaats
Pros:

De ruime kamer was mooi opgeruimd en presenteerde zich mooi. De faciliteiten zijn up to date en werken vlot. Het ontbijt is divers en lekker.

Cons:

Het personeel is vriendelijk maar bij ontvangst werd teveel toeristentaks aangerekend. Het duurde even vooralleer dit werd rechtgezet. De lift heeft een beperkte capaciteit.

2026-07-25 • via Nuitee
M
Matija • solo_traveller • hr
10
Odličan smještaj
Pros:

Prekrasan prostor udoban za 5 osoba. Sve uredno i čisto, veliki prozori s pogledom na unutarnja dvorišta koja su zapravo parkovi.

Cons:

Nema klima uređaja što inače u Belgiji nije problem. Mi smo bili za vrijeme toplinskog vala, ali nam je osoblje, koje je maksimalno bilo na raspolaganju, dalo dodatne ventilatore.

2026-07-25 • via Nuitee
A
Awet • extended_group • nl
10
2026-07-24 • via Nuitee
H
Hans • solo_traveller • nl
8
2026-07-24 • via Nuitee
S
sam • solo_traveller • nl
4
Pros:

Niks

Cons:

Kamer, onbijt, geen schoonmaak zonder dit duidelijk aan te geven van te voren. Gehorig, locatie

2026-07-23 • via Nuitee
F
Frédéric • solo_traveller • be
4
2026-07-23 • via Nuitee
E
Etty • extended_group • il
7
2026-07-23 • via Nuitee
J
Julie • family_with_children • gb
8
Pros:

We had thought we had booked nearer city centre) same name as city centre so we had underestimated how long it would take to get back and forward from ameneties but beautiful hotel staff were amazing as was cleanliness and breakfast lovely too.

Cons:

Distsnce

2026-07-22 • via Nuitee
A
Andreas • extended_group • de
9
Super freundliches Personal, große Zimmer, sehr gutes Frühstück
Pros:

Trotz großem Andrang an der Rezeption blieb das Personal immer und ausschließlich geduldig und freundlich. Sensationell. Sehr geräumige Zimmer mit großem Balkon in den Innenhof, sehr ruhig. Prima Frühstück. Die Räder konnten wir in der Tiefgarage abstellen.

2026-07-21 • via Nuitee
M
michael • extended_group • at
8
Cons:

Buffet wurde schlecht nachgefüllt
Kaffeemaschine defekt
Wenig Personal beim Buffet

2026-07-21 • via Nuitee
C
Carolina • solo_traveller • be
9
2026-07-21 • via Nuitee
Аліна • couple • ua
10
2026-07-21 • via Nuitee
S
shushan • solo_traveller • il
10
2026-07-21 • via Nuitee
O
Oussama • family_with_children • nl
9
Was zeer fijn en comfortabel
Pros:

Het personeel bij de receptie was zeer vriendelijk en professioneel.

Cons:

Bij de ingang heb je enkel trappen. Voor een kinderwagen is dat niet het meeste prettige.

2026-07-21 • via Nuitee
M
Marc • extended_group • nl
8
2026-07-20 • via Nuitee
P
PAULO CESAR • extended_group • br
9
Voltaria, com certeza!
Pros:

O quarto era maravilhoso.
Os funcionários muito simpáticos.

2026-07-20 • via Nuitee
R
RIVKA • solo_traveller • fr
10
2026-07-20 • via Nuitee