La Casa Que Canta

Hotels
9.6 (269 reviews)
Camino Escencio a Playa la Ropa , Zihuatanejo , mx

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Stunning bay/ocean views
Exceptional and attentive staff
Warm, well-designed pools (including private infinity pools)
Delicious, tailored meals
Safe and tranquil location
Clean rooms and public areas (reported by several guests)
Cons:
Some rooms feel outdated for the price
Occasional unfriendly server reported
Minor value concerns noted by one guest regarding room condition

Categories

Cleanliness
9.8
Multiple guests praised cleanliness: pools and rooms described as clean and bright; general housekeeping noted positively.
Service
10
Staff repeatedly described as exceptional, attentive and welcoming (named staff praised, full-time villa staff and overnight security); one isolated report of a serious/unfriendly pool server but overall service was outstanding.
Location
10
Views of the bay and ocean repeatedly called 'incredible'; town described as peaceful, safe and tranquil — location is a major strength.
Room Quality
8.5
Rooms are cozy with gorgeous views and generally clean, but at least one guest noted rooms are very outdated for the price, so room quality is mixed.
Amenities
10
Outstanding amenities cited: private infinity pools for rooms, a large gathering pool, a saltwater pool and readily available drinks/snacks; pools are warm and well designed.
Value for Money
9
Several guests felt the experience and fully staffed villas were worth the cost, though one guest questioned the price given outdated room finishes; overall perceived as good value.
Food and Beverage
10
Food repeatedly called amazing and tailored to guests' preferences; dining praised (specific mentions of memorable cocktails and excellent meals).
Overall Experience
9.5
Overall stays described as paradise: safe, relaxing, luxurious surroundings with exceptional staff and service; minor drawbacks (dated rooms, occasional unfriendly staff) slightly temper an otherwise excellent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 06:23

Property Description

Luxurious Oceanfront Accommodation
Indulge in stunning bay views from the comfort of your room's balcony at La Casa Que Canta.

Relaxing Pool and Terrace
Unwind by the oceanfront saltwater pool set amidst natural rock formations.

Award-winning Dining Experience
Enjoy traditional Mexican cuisine with a panoramic ocean backdrop at the hotel's acclaimed restaurant.

To book your stay at this serene retreat overlooking Zihuatanejo Bay, visit our website now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ZIH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.6
Based on 269 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 10
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9.5
C
Carlota couple es
10
2026-05-24 via Nuitee
R
Ricardo couple mx
10
Excelente experiencia
Pros:

Limpieza alberca de mar y todo e general

2026-05-23 via Nuitee
L
Lavergne couple ca
10
Perfect
Pros:

Beautiful and Tranquil

Cons:

Everything

2026-04-04 via Nuitee
A
AllisonR846 Family San Francisco, California
10
This is paradise! Safe and relaxing way to enjoy Mexico in complete luxury surroundings
Pros:

We had a wonderful stay at Casa Que Canta. First, I’ll say that I was a little nervous to go because of the news reports about Mexico. Turns out there was absolutely no need to worry- everything is safe and normal in Zihuatanejo. We’ve visited twice before and it was as peaceful and beautiful as ever. We stayed at the villa called El Ensueno. The hotel staff is exceptional- they made us feel so welcome and comfortable. The food was amazing, the rooms were clean and bright with gorgeous views. The pools are warm and well designed for both swimming and relaxation. Thank you to Ramona, Chef Carrie, Yesenia, Jose Luis, Eloin, and the many others who made our stay so special.

2026-04-03 via Tripadvisor
S
SeattleRoz Family
10
Exceptional private residence, fully staffed, super safe, with views from every room! Worth it!
Pros:

We stayed for a week at El Ensueno, one of the villas, and it was fantastic! First of all it was VERY SAFE. The home includes full time staff and overnight security. But the town was peaceful and full of folks just enjoying the beautiful beach and laid back atmosphere. The rooms and decor are excellent and well maintained, very clean and peaceful. Meals are delicious, tailored to the preferences of the guests (we had kids to feed as well) and drinks and snacks are available anytime. The staff could not be kinder nor more attentive. Every room has its own private infinity pool and there is a stunning large pool for the house to gather at. We loved how everyone could gather comfortably around the pool and dining areas. This house and the main hotel that it is a part of is well worth what you spend.

2026-04-03 via Tripadvisor
D
Daniel couple us
10
2026-03-30 via Nuitee
H
Heba couple us
10
2026-03-30 via Nuitee
A
Ann couple us
10
2026-03-22 via Nuitee
J
JEAN PIERRE couple fr
9
Repos et plaisir des yeux
Pros:

Tout

2026-03-17 via Nuitee
J
jamie couple us
8
Beautiful old school accommodations in Zihua
Pros:

The views are incredible. The welcome staff ( all women) are incredibly kind and friendly.

Cons:

The server we had by the pool was very serious and not very friendly. I constantly felt judged by him. Lol
Rooms are cozy with amazing views but very very outdated. Especially for the price you pay to stay there.

2026-03-16 via Nuitee
R
Rosanne couple ca
10
2026-03-16 via Nuitee
M
markboi Couples Seattle, Washington
10
First Class Experience!
Pros:

If you are looking for a first class experience - this is it! The property is absolutely beautiful, and they have 25 unique rooms located in three different buildings with sweeping views of the bay and ocean. The staff is incredibly helpful and kind (thanks Semey and Dina!). The dining is wonderful and reasonably priced - don't miss the tamarindo margarita at your sunset dinner! They have an infinity pool and saltwater pool, both with great views. One of the nicest places we have ever been to.

2026-03-14 via Tripadvisor
S
Scott couple us
10
2026-02-26 via Nuitee
3
35131RAS Family
10
Exceptional
Pros:

Our time at La Casa was wonderful. After spending several weeks there in late January and early February, we've already booked our return for 2027. As longtime guests, we've witnessed La Casa become a beloved retreat not just for us, but for many others. During this visit, we reconnected with fellow regulars who share our affection for the property, and we also met younger couples experiencing this treasure for the first time. (This property is designed for couples who are looking for a peaceful and tranquil getaway.)
What draws us back year after year is the seamless blend of natural beauty and outstanding hospitality. The property itself is breathtaking, and our room offered those spectacular sunsets we've come to cherish. The heart of La Casa is its people. Many of the staff members who welcomed us on our first visit decades ago continue to greet us today.
The experience begins the moment Isabel meets you at the airport, sharing updates about the latest happenings at the property. Teresa welcomes you with genuine warmth that makes you feel you've truly arrived home, checking in regularly to ensure everything exceeds expectations. Laura was equally attentive, offering invaluable local insights about where to explore and where to skip, and even assisting with hotel deliveries.
The restaurant consistently delivers excellence. Every fish dish we tried was fresh and flavorful. Pavel provided thoughtful service at dinner, graciously accommodating our dietary preferences. Tony, Jared, and Valentino formed a remarkably cohesive team, attending to us with friendly professionalism throughout our stay.
Irving, the breakfast and lunch manager, ensured our daytime dining was exceptional. Irving is personable, attentive, and knowledgeable, particularly regarding dinner recommendations and local seafood preparations. He is simply the best. Eloin, Nicholas, and Fredi, who worked alongside him, were equally delightful—sincere, welcoming, and always ready to assist.
It's rare to find a place that exceeds expectations visit after visit, but La Casa continues to be that extraordinary retreat we can't wait to return to.

2026-02-20 via Tripadvisor
L
Louis couple us
10
2026-02-14 via Nuitee
K
ketml Family Albuquerque, New Mexico
10
Lovely Boutique Hotel
Pros:

Nice property, very friendly and helpful staff. Nice meals, we had mostly seafood during our stay. We had a smaller room with a private balcony. Nice pool area and wonderful views, particularly from the restaurant at night. The only 2 downfalls about it were the lack of tv in the room, and no dedicated beach area. I missed having a tv in the evenings. If you're a beach person rather than a pool person, I may choose a different spot. We spent a good amount of the time but laid our towels in random spots because there aren't any beach chairs available for guests here. And also no beach service, obviously. Plenty of restaurants within walking distance, and some markets to get drinks, etc.

2026-01-21 via Tripadvisor
T
Tore couple us
10
Outstanding
2026-01-20 via Nuitee
G
Giovanni couple us
10
Pros:

Beautiful property in a perfect location
Staff was amazing

2026-01-19 via Nuitee
H
Herrera couple mx
5
Pros:

Las instalaciones

Cons:

Carisimo para lo que en realidad es,comida muy cara y malísima pero intalaciones y personal súper bien

2026-01-15 via Nuitee
M
Mark solo_traveller us
10
One of my favorite locations in the world
Pros:

Incredible location

Cons:

Nothing

2026-01-11 via Nuitee