Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice staff
Good amenities
Great location for families
Cons:
Poor room quality
Slow service
Limited food options

Categories

Cleanliness
6.21
Seemed short staffed on cleaning, and missed cleaning on one of the days.
Service
8.18
Staff were mostly pleasant and helpful despite some operational issues.
Location
8.22
Great location close to the beach, but difficult access due to terrain.
Room Quality
6.67
Rooms were outdated and in need of upgrades; issues with air conditioning.
Amenities
8.7
Pool and other facilities were good.
Value for Money
7.16
Room quality did not match the price, thus lower perceived value.
Food and Beverage
7.21
Meals were average, and options for breakfast could be improved.
Overall Experience
7.68
Mixed experience with positives and negatives; would recommend with caution.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:40

Property Description

Tropical Paradise Setting
Escape to Novotel Sunshine Coast Resort, nestled in lush tropical gardens with a private lagoon and sandy beaches.

Abundance of Activities
Enjoy complimentary water sports, a refreshing outdoor pool, rejuvenating spa, and a well-equipped gym during your stay.

Diverse Dining Options
Indulge in a variety of dining experiences, from hearty breakfasts to convenient takeaway meals, and unwind at the alfresco bar.

Immerse yourself in luxury at Novotel Sunshine Coast Resort, just a short distance from Sunshine Coast Airport. Book now to create unforgettable memories with your loved ones.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCY

Location

Guest Reviews

Cleanliness: 6.21
Service: 8.18
Location: 8.22
Room Quality: 6.67
Amenities: 8.7
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.68
U
Utsab • family_with_children • au
1
2026-09-19 • via Nuitee
M
MANU • family_with_children • pf
9
2026-09-19 • via Nuitee
A
Angela • family_with_children • au
10
2026-09-19 • via Nuitee
J
Joel • solo_traveller • au
10
Pros:

The family enjoyed the overall facilities.

Cons:

Little tiny sort of like a vomit stain on the couch and a little bit smelly.

2026-09-19 • via Nuitee
L
Luke • solo_traveller • au
10
Pros:

Breakfast and room

2026-09-19 • via Nuitee
M
Michael • couple • au
8
Enjoyable, great buffet breakfast
Pros:

Breakfast

Cons:

Not a lot

2026-09-19 • via Nuitee
M
Mariah • solo_traveller • au
10
2026-09-18 • via Nuitee
A
Andrew • family_with_children • au
10
2026-09-16 • via Nuitee
B
Ben • couple • au
8
2026-09-16 • via Nuitee
A
Anja • family_with_children • au
8
Pros:

Great for kids especially the free kayaks were a hit.

Cons:

Rooms were pretty dated.

2026-09-15 • via Nuitee
T
Trent • solo_traveller • au
8
Lovely resort-style stay with lots to do.
Pros:

Quiet, easy going staff, clean, lots to do.

Cons:

Not much, shame the restaurant on the water is no longer there.

2026-09-15 • via Nuitee
K
Kira • family_with_children • au
10
2026-09-15 • via Nuitee
A
Aneka • couple • au
10
Easy going easy access great breakfast
Pros:

Everything

2026-09-15 • via Nuitee
G
Gavin • couple • au
9
2026-09-14 • via Nuitee
Z
Zhuang • family_with_children • nz
10
2026-09-14 • via Nuitee
D
David • couple • au
4
Below average for price charged
Pros:

Facilities

Cons:

Fine dinning service and half cooked and over cooked food was not even offered desert

2026-09-14 • via Nuitee
P
Paula • couple • nz
1
Terrible worst value for money
Pros:

The entrance

Cons:

The rooms were outdated, mould, broken balcony, rotten boards, building needs a complete make over lady said only one room left paid a fortune for it and it was like abandoned out the back part of the complex

2026-09-14 • via Nuitee
M
Melissa • solo_traveller • au
10
Pros:

It's was very nice and clean. The staff were friendly and helpful

Cons:

Not one tning

2026-09-13 • via Nuitee
J
Jacob • solo_traveller • au
5
Great overall, a bit outdated. I suggest adding toilet brushes to the rooms.
Pros:

Great spot, great views, very lovely resort feel

Cons:

Over priced for what you get with regards to rooms.

2026-09-13 • via Nuitee
T
tracey • solo_traveller • au
10
Pros:

The service was outstanding, the room was clean, the facilities were amazing

Cons:

Our stay was not long enough

2026-09-13 • via Nuitee