Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice staff
Good amenities
Great location for families
Cons:
Poor room quality
Slow service
Limited food options

Categories

Cleanliness
6.21
Seemed short staffed on cleaning, and missed cleaning on one of the days.
Service
8.18
Staff were mostly pleasant and helpful despite some operational issues.
Location
8.22
Great location close to the beach, but difficult access due to terrain.
Room Quality
6.67
Rooms were outdated and in need of upgrades; issues with air conditioning.
Amenities
8.7
Pool and other facilities were good.
Value for Money
7.16
Room quality did not match the price, thus lower perceived value.
Food and Beverage
7.21
Meals were average, and options for breakfast could be improved.
Overall Experience
7.68
Mixed experience with positives and negatives; would recommend with caution.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:40

Property Description

Tropical Paradise Setting
Escape to Novotel Sunshine Coast Resort, nestled in lush tropical gardens with a private lagoon and sandy beaches.

Abundance of Activities
Enjoy complimentary water sports, a refreshing outdoor pool, rejuvenating spa, and a well-equipped gym during your stay.

Diverse Dining Options
Indulge in a variety of dining experiences, from hearty breakfasts to convenient takeaway meals, and unwind at the alfresco bar.

Immerse yourself in luxury at Novotel Sunshine Coast Resort, just a short distance from Sunshine Coast Airport. Book now to create unforgettable memories with your loved ones.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCY

Location

Guest Reviews

Cleanliness: 6.21
Service: 8.18
Location: 8.22
Room Quality: 6.67
Amenities: 8.7
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.68
N
Nicholas • family_with_children • au
9
Fun
Pros:

Variety of activities, breakfast and kangaroos!

2026-10-13 • via Nuitee
N
Nicole • solo_traveller • au
5
Pros:

I was a little disappointed in the overall condition of the property, it seems quite run down and tired. It was very expensive and so I would have expected very high quality standards. It was a lovely place and has great potential but looks like it needs a pretty serious uplift

Cons:

I found it long and arduous to get to my room and it was difficult to find, there was no offer of assistance to get me there. After a long trip to arrive it would have been nice to have been offered help to get my bags to my room.
Also, because it far away from anywhere it would be great to have some kind of shuttle service into town and possibly even the airport? It is very isolated there and a trip to the airport - only 10 minutes away- was $30.

2026-10-13 • via Nuitee
C
Christie • solo_traveller • au
7
2026-10-13 • via Nuitee
C
Corrina • family_with_children • au
10
2026-10-13 • via Nuitee
A
Adrian • solo_traveller • au
3
Pros:

Breakfast

Cons:

Just about everything else

2026-10-12 • via Nuitee
J
Jane • couple • au
7
Love the walk around resort, with sightings of the kangaroos. To the beach and around and the the pool and the kayaks.
Pros:

Close to everything

Cons:

The rooms were dated

2026-10-11 • via Nuitee
I
Imyob4u72 • solo_traveller • au
8
Twin Waters Novatel
Pros:

Staff, environment, smorgasbord for breakfast amazing

Cons:

Bathroom light turns on walk in robe light at same time, right in your eyes no choice for partner in bed to wake up in middle of night.

2026-10-11 • via Nuitee
A
Ann-Marie • family_with_children • au
10
2026-10-11 • via Nuitee
C
clarry • family_with_children • au
9
2026-10-10 • via Nuitee
G
Gloria • family_with_children • au
8
2026-10-09 • via Nuitee
P
Peter • solo_traveller • au
8
Well positioned
Pros:

Good breakfast

2026-10-08 • via Nuitee
L
Lee • family_with_children • au
10
Will stay again in future
Pros:

Clean and well maintained rooms and gardens. Lovely surrounds to walk around. Restaurants nice friendly atmosphere.

Cons:

Surrounding gardens and walking areas.

2026-10-08 • via Nuitee
B
Byles • solo_traveller • au
4
2026-10-07 • via Nuitee
L
Lorraine • couple • au
10
Relaxing
Pros:

Location, peaceful

Cons:

Nothing

2026-10-07 • via Nuitee
K
Kaylea • couple • au
8
Wonderful stay. Just lacking in a couple of areas that would see great improvement to this plscd
Pros:

The feel over all, the activities and openness. The style

Cons:

Aircon could not go below 21 degrees, for someone who is a hot sleeper this was really uncomfortable. They offered us a fan but did not do much tbh. The patio/outdoor bits should also be upgraded. Our table didn’t even sit straight so couldn’t sit at it. Maybe with certain more pricer rooms there would be better outdoor areas. I would have paid to have a lounger out there to relax on away from everyone. Also more information in the rooms would be great. I wasn’t aware of the activities the hotel offered until day 2 when I saw people doing things. For someone new who didn’t know that would have been great. Also more options at the restaurant for room service. This is a resort so would like to see these improve

2026-10-07 • via Nuitee
M
MANU • family_with_children • pf
9
2026-09-19 • via Nuitee
L
Luke • solo_traveller • au
10
Pros:

Breakfast and room

2026-09-19 • via Nuitee
M
Michael • couple • au
8
Enjoyable, great buffet breakfast
Pros:

Breakfast

Cons:

Not a lot

2026-09-19 • via Nuitee
J
Joel • solo_traveller • au
10
Pros:

The family enjoyed the overall facilities.

Cons:

Little tiny sort of like a vomit stain on the couch and a little bit smelly.

2026-09-19 • via Nuitee
A
Angela • family_with_children • au
10
2026-09-19 • via Nuitee