Hotel Carlos V

Hotels
8.9 (6280 reviews)
Plaza Horno de la Magdalena, s/n , Toledo , es

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
High-quality breakfast
Cons:
Small rooms
Inadequate decoration
Noise from nearby club

Categories

Cleanliness
8.7
The rooms were kept super clean, with efficient housekeeping.
Service
9.4
The staff was very friendly and attentive throughout the stay.
Location
9.2
The hotel is positioned perfectly for exploring the city.
Room Quality
8.2
Rooms were comfortable but some were small and felt unfinished.
Amenities
8.7
Basic amenities were available; the lack of bar/cafeteria noted but compensated by clean rooms.
Value for Money
8.7
Fair pricing considering location and comfort, though slightly high compared to previous years.
Food and Beverage
9.2
Breakfast was high quality and exceeded expectations.
Overall Experience
9.1
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:21

Property Description

Prime Location near Historic Landmarks
Hotel Carlos V offers a prime location next to the Alcázar Fortress and Toledo’s famous Cathedral, providing stunning views of the world heritage city from most rooms.

Delicious Buffet Breakfast and Dining Experience
Guests can enjoy a delightful buffet breakfast in the Mudéjar-style dining room, immersing themselves in the local culture. Additionally, being just 200 metres from Plaza Zocodover, guests have easy access to a variety of dining options in Toledo's main square.

Convenient Transportation Options
With the AVE Train Station only 1.5 km away and a direct bus stop nearby, exploring the city is hassle-free for guests. For those arriving by car, a public car park is conveniently located just 200 metres from the hotel.

Book your stay at Hotel Carlos V for an unforgettable experience in Toledo.

Important information:

Please note that the hotel is located in an area with restricted vehicle access from 11:00 to 20:00. Guests are advised to ring the bell to the right of the tunnel and identify themselves as guests of Hotel Carlos V.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8.9
Based on 6280 reviews
Cleanliness: 8.7
Service: 9.4
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.1
L
LittleHavanaGringo Solo travel
10
HOTEL CARLOS V = Full service hotel in perfect location at an stunningly great value
Pros:

I can't imagine staying at a property other than The Hotel Carlos V in Toledo.
It is a full service property with history and renovated rooms.
The staff is top notch -- one young front desk person went on a hunt through housekeeping with me to find a pillow more to my liking.
The location is in the heart of everything. Footsteps from the bus the circulates between the Renfe train station and the core of the ancient city.
The hotel is next to the Alcazar and very close to the main town square.
The cathedral and all historic sites in the upper town are a 15 minute, maybe 20 minute at the most walk from Carlos V.
The breakfast was never ending. All kinds of hot foods, gourmet pastries, fruits, coffee, beverages -- all for 14 euro.
I went in May, an ideal time for central Spain, and the price was well below 100 euros for the room plus taxes.
My room was small, but very well appointed, spotlessly clean and with a comfortable bed and warm shower.
I heard zero street noises.
I was not happy that my economy room was located right in front of the pair of elevators -- but Carlos V must draw a high caliber client, because I heard none of the loud talking often associated with tipsy tourists stepping out of an elevator.
This is not a little in or apartment that you never get service from after getting the key.
This is a truly full service hotel.
Toledo has so much going for it, I very highly recommend making it an overnight 2-day visit, rather than a day trip from Madrid.

Hotel Carlos V trivia. Its guests have included actors and actresses of the stature of: Catherine Deneuve, John Wayne, Rock Hudson, Rita Hayworth, Fernando Fernán Gómez, Emma Cohen, Arturo Fernández and Johnny Depp.

2026-05-16 via Tripadvisor
A
ANGELES solo_traveller es
8
2026-05-16 via Nuitee
K
Kozár Tiborné solo_traveller hu
9
Cons:

Éppen felújítási munkálatok folynak ami némi zajjal és aggregátor rossz illatával járt.
A kilátó rész le volt zárva.

2026-05-15 via Nuitee
A
ANDRES couple es
8
acogedor
Pros:

las vistas eran interiores , el desayuno nos gusto mucho , variedad no demasiada pero si de calidad .

Cons:

las vistas y la cama .

2026-05-15 via Nuitee
J
jeansE1520RS Friends getaway
10
Great value and service
Pros:

Despite my not having completed a confirmation as I thought, we were accommodated in a most friendly way. The bed was very comfortable and the shower good but most exceptional was the breakfast for 14 euros each. There was everything one could want, starting with ham and eggs, to yogurt, cheeses, fruits, juices and pastries. One chose the type of caffeine (I always go for cappuccino) and go back for as much as desired. We got excellent recommendations for lunch and supper places. Service always friendly and helpful.

2026-05-14 via Tripadvisor
W
Wendy couple us
10
Stay here if you want a perfect location, fab breakfast and wonderful staff.
Pros:

The location was perfect, and the breakfast was outstanding. Loved the doble esencia stone wall, balcony, shower, and comfy platform bed. I left something in the room when we checked out that I absolutely could not do without, and the people working there were so kind and helpful. I raced back to the hotel from the bus station, and they had it for me at the front desk. The hotel was a 10 to me before that happened!

Cons:

I loved everything about it!

2026-05-14 via Nuitee
P
PILAR couple es
9
Una estancia muy cómoda y hospitalaria
Pros:

En general todo incluida la excelente ubicación.

2026-05-14 via Nuitee
D
Dominique solo_traveller fr
8
Pros:

Emplacement
Charme de l'hôtel
Très bon petit dejeuner

Cons:

Parking à proximité très cher. La réception n'indique pas qu'il y a des parkings publics gratuits à 10 minutes à pied.

2026-05-13 via Nuitee
F
Fabiana couple ar
10
Hermoso y recomendable lugar para hospedarse en Toledo
Pros:

La ubicación y las instalaciones

2026-05-12 via Nuitee
A
Anna solo_traveller es
9
Pros:

Pan z recepcji był niesamowity 100 punktów dla niego

2026-05-12 via Nuitee
P
Purificación couple es
10
Es la segunda vez que voy a este hotel y no me ha decepcionado nada y volveré otra vez . Personal atento y la verdad es
Pros:

La ubicación es excelente , no hay ruidos y cerca de todo

Cons:

No tengo nada que decir malo

2026-05-11 via Nuitee
M
Małgorzata couple pl
9
Pros:

Fantastyczna lokalizacja, tuż przy starym mieście. Czysty, wystarczająco duży pokój. Pyszne, urozmaicone śniadanie. 10/10

2026-05-10 via Nuitee
M
Michael couple gb
10
An absolute Gem of a hotel.
Pros:

The privacy, clean tidy, absolutely fantastic staff, worth 10/10 every day, room 31 highly recommended with its own terrace.

Cons:

Couldn’t find a thing not to dislike.

2026-05-09 via Nuitee
I
Irina solo_traveller es
10
Pros:

Todo

2026-05-08 via Nuitee
L
Lea family_with_children de
5
Gut für das Preis-Leistungs-Verhältnis, aber lange nicht so schön wie auf den Bildern
Pros:

Alles sauber, sehr gute Lage

Cons:

Der Geruch nach altem Hotel, Kanalisation wie in vielen historischen Städten

2026-05-08 via Nuitee
B
Bogdan Costache couple ie
10
2026-05-07 via Nuitee
L
Luis Miguel couple es
10
En general bastante bien muy céntrico y personal muy amables
Pros:

Desayuno caro

Cons:

Cambiar bañera por ducha

2026-05-07 via Nuitee
J
joserD2919GE Solo travel
10
Perfect stay
Pros:

Perfect location , great customer service and the hotel room was more than beautiful!

2026-05-06 via Tripadvisor
S
So1122 Couples Boston, Massachusetts
2
Ruben at the front desk is RUDE AND UNPROFESSIONAL
Pros:

Ruben at the front desk is unprofessional, rude and was not helpful. After traveling a long distance all day I was flustered with speaking Spanish. He said “We do not speak English in Spain” in English. He didn’t help when asked about which parking garage nearby would be a better choice.
Also when we left our passports in the safe by mistake at check out the front desk would not return our calls, emails or messages on WhatsApp. The only way I could get in contact was from the friend my desk clerk at the new hotel we checked into in Granada.
1will never stay here again.

2026-05-05 via Tripadvisor
E
Elena solo_traveller es
10
Pros:

El desayuno fue espectacular. Gran variedad de productos, el personal muy atento y muy profesional. Excelente

2026-05-05 via Nuitee