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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Hammam
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Wheelchair accessible
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Heated pool
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Kid-friendly buffet
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Evening entertainment
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Steam room
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Best Western Plus Brookside Inn in Milpitas, California, offers a luxurious stay just 4 miles from Great America Theme Park. Enjoy the outdoor heated pool, sauna, and well-equipped gym during your stay.
Convenience at Its Best
Guest rooms feature coffee facilities, cable TV, and the option for microwaves and refrigerators upon request. Take advantage of the business center and stay connected with free WiFi throughout the hotel.
Entertainment and Accessibility
Relax at the cocktail lounge with a big screen TV, or explore nearby attractions like Stanford University, just 17 miles away. With Norman Y. Mineta San Jose International Airport only 6 miles from the hotel, your travels are made easy.
Book your stay at Best Western Plus Brookside Inn for a memorable and convenient experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Environment is very pleasant and comfortable. Management and Staff was very receptive and is very professional.
Everything was satisfactory. There is nothing that I didn't like. Room Service was very pleasant and attentive
Everything was great
Bigger bathroom
Comodidad
N/A
El espacio
N/A
The place is clean
Blankets and bedspreads have a musty smell
I needed some quiet time away from but close to home. Had I tried, I could not have picked a better place. It was quiet, peaceful, clean, and friendly. I got the rest i needed and enjoyed an evening walk thru the beautiful property. The breakfast selection was amazing. One night away at Best Western Plus was just what I needed. Without a doubt, I will be returning.
I over ate at breakfast
La atención , la comida y tanta tranquilidad
Todo estuvo bien
Nothing
The attended took forever to find a room. After 4 hour drive .and tired needed a restroom while waiting for a room and was told no public bathroom available for customers. Then after 30 minutes sentenced gave me a room 2nd floor ut I explained I was disabled he didn't care. And elevator was broke . Get to room open the door and a man was in bed. Had to make go back down stairs and start all over. Finally got a Room downstairs after being told no rooms were available. Im in major pain all this time. Not having a restroom for guest to use while waiting and being disabled was challenging.
Everything
I had no idea about the even reception
It was a nice property. The breakfast was amazing. The employees were kind and helpful.
I stayed in room 122 and the shower walls has black mold growing on it. Plus I went to swim and it smells like trash or death so it should be cleaned around the swimming pool.
I was scammed. I arrived on March 31st at 11:00 PM and spoke with the guy at the front desk to get my room assignment and pay the deposit. At 1:00 AM, they called me to say they had assigned me the wrong room and that if I wanted to keep it, I would have to accept additional charges. I hung up, and the next morning I spoke with the front desk again; they told me that they were not the ones who had called. A few days later, I found a charge on my card for $514, which I am now disputing as an attempted scam.
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