Hotel Mercure Château de Fontainebleau

Hotels
Mercure
8.3 (1569 reviews)
41 rue Royale , Fontainebleau , fr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff
Excellent location near château/INSEAD/centre
Good restaurant and breakfast
Nice lobby and garden; warm pool
Calm, restful setting
Comfortable beds/literie
Cons:
Room/bathroom condition needs renovation (old tubs, patched rooms)
Pool area considered small/narrow by some guests
Lounge not always sufficiently air-conditioned
Occasional noise / poor soundproofing
View of parking for some rooms
Occasional unclear extra local charges; missing in-room fridge reported

Categories

Cleanliness
8.8
Multiple reviews explicitly note good cleanliness and tidy common areas (e.g., 'Sauber', 'propreté'), indicating above-average cleanliness for the property.
Service
9.2
Service is consistently praised across reviews: numerous mentions of very friendly, helpful and attentive staff ('personnel très accueillant', 'personnel au top', 'very friendly staff', 'excellent accueil').
Location
9
Location repeatedly highlighted as a strength: close to INSEAD, château, centre and forest; described as ideal and convenient ('Emplacement parfait', 'proche du centre', 'à deux pas de Paris').
Room Quality
6.8
Several complaints about rooms and bathrooms (old/vétuste bathrooms, patched rooms, requests to replace bathtub with shower, disappointing room fit), plus a parking-view issue — lowers the room-quality rating.
Amenities
7.6
Amenities are mixed: strong points include lobby and lively evening music, warm pool and garden, and activities; negatives include a small/compact pool area, insufficient lounge air-conditioning, and isolated mentions of missing in-room fridge.
Value for Money
7.5
Value perceptions are mixed: some praise demi-pension as a plus, but a few guests report unclear extra local charges and small shortfalls (e.g., missing toiletries), yielding a slightly below-target value score.
Food and Beverage
8.9
Food and beverage receive consistently positive remarks: very good restaurant meals and breakfasts are frequently mentioned ('Très bonne cuisine', 'petit déjeuner très bien', 'Excellent restaurant').
Overall Experience
8.6
Overall impression is positive: calm, pleasant setting with friendly staff and good facilities, though minor issues (bathrooms, small pool, occasional noise) slightly temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:25

Property Description

Luxurious Stay in Fontainebleau

Convenient Location: Nestled in a quiet residential area, Mercure Royal Fontainebleau is a mere 500 meters from the historic castle and its picturesque gardens. With the train station just a 10-minute drive away, exploring the city is a breeze.

Unwind and Relax: Take advantage of the complimentary WiFi and bask in the sun by the inviting outdoor pool during the warmer months. Le Carrousel, the hotel's chic bar/lounge, is the perfect spot to enjoy a refreshing drink after a day of sightseeing.

Nature Lover's Paradise: Nature enthusiasts will delight in the hotel's proximity to the sprawling forest, offering a myriad of outdoor activities such as hiking, climbing, and mountain biking. With free private parking available on-site, your adventures are just a step away.

Ready to experience comfort and convenience at Mercure Royal Fontainebleau? Book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

8.3
Based on 1569 reviews
Cleanliness: 8.8
Service: 9.2
Location: 9
Room Quality: 6.8
Amenities: 7.6
Value for Money: 7.5
Food and Beverage: 8.9
Overall Experience: 8.6
L
Leveque couple fr
10
Très bien.
Pros:

Chambre très confortable. Joli hôtel. Restaurant sympathique et bel environnement

Cons:

Le personnel masculin au service pas très propre sur lui, mais sympathique.

2026-08-29 via Nuitee
V
valerie couple fr
8
Pros:

Chambre spacieuse avec vue sur jardin et piscine et propreté impeccable

Cons:

Manque de choix dans les laits ( végétaux) et dans le thé en vrac

2026-08-25 via Nuitee
P
Patrick family_with_children de
10
2026-08-25 via Nuitee
M
Monks couple fr
8
2026-08-24 via Nuitee
A
Angélique family_with_children fr
9
2026-08-24 via Nuitee
L
Leethejock solo_traveller gb
9
Pros:

Lots of games for kids in the lobby. Breakfast was good. Staff were really nice.

Cons:

On outskirts of town, even though only 10 minute walk to main area.

2026-08-23 via Nuitee
Z
zhongying couple fr
5
2026-08-23 via Nuitee
W
Woody601 solo_traveller lb
8
Pros:

Clean location

2026-08-23 via Nuitee
B
barbara extended_group it
8
2026-08-22 via Nuitee
M
Martin extended_group gb
4
Absolutely NOT a 4 star hotel
Pros:

Beware! This is NOT a four-star hotel. Chaotic layout on ground floor, bar, restaurant, play areas, work areas all mixed together and an invisible reception desk stuck in the middle with no signs to it.
Upper floors are dark, gloomy and badly in need of refurbishment, dirt carpets and scratched paintwork. Rooms are equally gloomy, not enough lighting, furniture looks like it came from Ikea. No minibar, aircon ineffective.
'Garden' and car park equally unkempt and depressing.

Cons:

Virtually everything. And they took a week to release my pre-authorised payment after I'd settled the final bill!

2026-08-21 via Nuitee
K
Kevin solo_traveller fr
10
2026-08-21 via Nuitee
D
Djenabou extended_group fr
10
2026-08-21 via Nuitee
A
Alina family_with_children us
8
2026-08-21 via Nuitee
C
CEDRIC solo_traveller fr
9
Pros:

Espace dans la chambre, accueil et emplacement

2026-08-20 via Nuitee
F
Faiza solo_traveller fr
7
2026-08-20 via Nuitee
G
Geric solo_traveller fr
9
Pros:

PROPRE ET PRATIQUE AVEC TRS BON ACCUEIL

Cons:

RAS

2026-08-20 via Nuitee
M
Michel couple fr
9
Merite ses 4 étoiles "officielles"
Pros:

Belle chambre spacieuse et bien équipée.
Bon buffet au petit déjeuner.

2026-08-17 via Nuitee
J
JeromeDg family_with_children fr
10
2026-08-17 via Nuitee
T
Teresa family_with_children it
9
Soggiorno estremamente confortevole
Pros:

La hall, il personale e gli spazi interni e esterni accoglienti. La varietà della colazione.

Cons:

Le uova strapazzate erano pessime.
Il personale a colazione non era attento a ripristinare l’acqua calda e fredda.

2026-08-17 via Nuitee
R
Renaud family_with_children fr
9
Des qualités humaines professionnelles de haut niveau
Pros:

Personnel extrêmement professionnel , avec un accueil tres chaleureux et une attention de tous les instants, même aux aurores!
L'extérieur de l'hôtel ne laisse en rien présager du confort de l'aménagement intérieur
Mention spéciale à la soirée buffet musique live du vendredi soir

Cons:

La taille de la piscine est plutôt limitée
Les aménagements extérieurs gagneraient certainement à être revus

2026-08-17 via Nuitee