Mercure Paris Centre Tour Eiffel

Hotels
•
Mercure
7.6 (5643 reviews)
20 Rue Jean Rey , Paris , FR
+33 1 45 78 50 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
6.06
Reviews indicate poor cleanliness standards, with reports of dirty carpets and unclean rooms.
Service
7.53
Mixed experiences with service, where slow and unfriendly staff were a common complaint.
Location
10
Consistently praised across reviews for its proximity to major attractions.
Room Quality
7.07
Reports of small rooms and outdated furnishings contributed to a below-standard rating.
Amenities
8.02
Some amenities provided were appreciated, but others were lacking, such as inadequate breakfast options.
Value for Money
7.55
Not considered a good value due to the overall quality and services not meeting expectations.
Food and Beverage
7.01
Breakfast variety and quality were major criticisms, impacting overall satisfaction.
Overall Experience
7.56
General disappointment with several aspects, reflecting a decision not to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:31

Property Description

Prime Location Near Iconic Landmarks
This Paris hotel is located just a 2-minute walk from the Eiffel Tower, near Trocadéro and the River Seine. The Mercure Paris Centre Tour Eiffel is also conveniently close to the Parc des Princes Stadium, making it an ideal choice for both leisure and sports enthusiasts.

Luxurious Amenities and Dining Options
The hotel offers a fitness centre for guests to stay active, a bar to unwind after a day of exploring, and air-conditioned guest rooms with satellite TV and private bathrooms for a comfortable stay. Indulge in a daily American or buffet breakfast on the terrace and savor traditional French cuisine at Le Jardin restaurant, accompanied by a selection of fine wines.

Easy Access to Major Attractions
With Bir Hakeim Metro station just 2 minutes away, guests can effortlessly explore iconic Parisian sites like Avenue Champs-Elysées, the Arc de Triomphe, and the Branly Museum during their stay at Mercure Paris Centre Tour Eiffel.

Book now to experience luxury and convenience in the heart of Paris!

Important information:

Please note that a valid credit card must be presented upon arrival.

Please note that the credit card used to make the reservation and a photo identification will be requested on arrival. The name on these 2 documents must match the guest's name. If the guest's name is different, please contact the property before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

7.6
Based on 5643 reviews
Cleanliness: 6.06
Service: 7.53
Location: 10
Room Quality: 7.07
Amenities: 8.02
Value for Money: 7.55
Food and Beverage: 7.01
Overall Experience: 7.56
J
Javier • extended_group • cl
1
Mientras pasa el tiempo el hotel empieza a ser malo
Pros:

La ubicacion

Cons:

El aseo fue insuficiente, los ascensores siempre estuvieron malos, el trato en la recepcion fue descortes, nunca se vio la intencion de ayudar

2026-09-19 • via Nuitee
K
Kissoonlall • solo_traveller • za
3
2026-09-19 • via Nuitee
A
Andrea • couple • it
9
Week end romantico sotto la torre Eiffel
Pros:

Posizione ottima
Gentilezza dello staff
Camera spaziosa, accogliente e pulita

2026-09-19 • via Nuitee
S
Sarah • couple • au
9
2026-09-18 • via Nuitee
E
Eslam • solo_traveller • ae
7
Good
Pros:

The most good point about the hotel it location is very near to Eiffel tower and Bir Hakim metro station , trocadero

2026-09-18 • via Nuitee
G
Ghocsemi • couple • se
6
2026-09-17 • via Nuitee
M
MARIA • couple • cl
10
2026-09-17 • via Nuitee
R
Ricardo • couple • pt
8
Pros:

Localização

2026-09-17 • via Nuitee
S
Shaubhagya • couple • au
10
2026-09-17 • via Nuitee
O
Osama • solo_traveller • gb
10
2026-09-16 • via Nuitee
S
Saori • solo_traveller • jp
1
Friendly Staff, but Poor Communication and Follow-up
Pros:

Although the staff were friendly, I was very disappointed with the overall service.

Cons:

I contacted the hotel in advance and made several requests, but the information did not seem to be properly shared internally. Some arrangements were not handled as discussed.

I have also followed up several times by email to request my invoice/receipt, but I still have not received a proper response. This has been very frustrating, as the document is required for business expense processing.

Unfortunately, the poor communication and lack of follow-up affected my overall experience.

2026-09-16 • via Nuitee
J
JORGE • couple • cl
5
Regular
Pros:

Localización

Cons:

Excesivamente caro para lo precaria de sus instalaciones.

2026-09-16 • via Nuitee
J
Juan carlos • couple • do
9
Excelente
Pros:

Esta cerca de la torre

Cons:

Todos bien

2026-09-15 • via Nuitee
K
Krum G • solo_traveller • es
6
Great location but...
Pros:

Location was great, just 2 min away from the Eifel tower.

Cons:

The hotel is old and location does not compensate the fact. Rooms need renewal, same applies for the toilets and bathrooms.

2026-09-15 • via Nuitee
G
Graciela • couple • ar
5
2026-09-15 • via Nuitee
S
Sławomir • couple • pl
7
Pros:

Świetna lokalizacja.

2026-09-14 • via Nuitee
E
Ece Doğa • couple • tr
1
2026-09-14 • via Nuitee
C
caroline • solo_traveller • fr
9
2026-09-14 • via Nuitee
K
Karla maria • couple • ch
8
Muy buena,recomendablebbravo!!👏👏
Pros:

Todo

Cons:

Nada

2026-09-13 • via Nuitee
L
LaSarah • extended_group • us
3
2026-09-13 • via Nuitee