DoubleTree by Hilton London Elstree

Hotels
•
Doubletree by Hilton
7.7 (1722 reviews)
Barnet By Pass , Borehamwood , gb
+44 20 8214 9988

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious and comfortable rooms
Cons:
Poor customer service
Issues with breakfast
Temperature control problems

Categories

Cleanliness
7.28
As mentioned in reviews, the cleanliness was noted positively, but some issues with room temperature and maintenance were highlighted.
Service
7.75
Staff were described as friendly, but there were significant issues regarding responsiveness to guest requests.
Location
8.29
Guests generally appreciated the location, especially its convenience.
Room Quality
7.74
The rooms were reported as spacious and modern, but there were complaints regarding temperature control and some lacking amenities.
Amenities
7.27
Amenities were mentioned but with some concerns about missing items such as refrigerators.
Value for Money
8.73
Overall perceived as good value given the spacious and modern rooms.
Food and Beverage
6.78
Negative comments were made about breakfast availability and quality.
Overall Experience
7.75
Experiences varied, with some guests disappointed by service aspects but enjoyed their stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:59

Property Description

Convenient Location
Located just off the A1, the Doubletree by Hilton London Elstree is perfectly situated for easy access to popular attractions like Wembley Stadium and the Warner Brothers Harry Potter Studio.

Modern Amenities
Each room at the hotel is equipped with modern conveniences such as power showers, flat-screen TVs, and complimentary toiletries, ensuring a comfortable stay for all guests.

Dining and Leisure Options
Guests can enjoy a meal at Chaplin’s Restaurant or unwind with a drink at the bar and spacious lounge, providing a relaxing atmosphere for both dining and socializing.

Book your stay at the Doubletree by Hilton London Elstree for a convenient and comfortable experience during your visit to London.

Important information:

Please note that when booking a standard room, the room type is subject to availability and cannot be guaranteed.

There is a charge of £35.00 per dog per room (nonrefundable, per stay).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

7.7
Based on 1722 reviews
Cleanliness: 7.28
Service: 7.75
Location: 8.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.73
Food and Beverage: 6.78
Overall Experience: 7.75
S
Sami • couple • gb
7
Pros:

Friendly staff on the front desk who try to make your stay more comfortable

2026-08-08 • via Nuitee
S
Stefan • family_with_children • de
10
Es war super
Pros:

Alles

Cons:

Das man kein Kleingeld für den Billardtisch wechseln konnte .

2026-08-07 • via Nuitee
L
Lee • solo_traveller • gb
10
Pros:

.

Cons:

.

2026-08-06 • via Nuitee
I
Israel • family_with_children • es
5
2026-08-05 • via Nuitee
D
Daniel • solo_traveller • gb
9
2026-08-04 • via Nuitee
P
Parveen • family_with_children • gb
5
2026-08-04 • via Nuitee
T
Turner • couple • gb
6
2026-08-04 • via Nuitee
N
Nnamdi • couple • gb
3
Not value for money
Cons:

No air conditioning in all rooms only air cooler in some rooms

Also I had to pay for parking

2026-08-03 • via Nuitee
Y
Yasmin • extended_group • gb
10
2026-08-03 • via Nuitee
P
Ponnuthurai • couple • gb
8
2026-08-02 • via Nuitee
S
Sarah • couple • gb
7
Convenient for the wedding party attended . Thought breakfast not the best quality particularly after £15 price .
Pros:

Comfortable room

Cons:

Outside spaces a bit boring .Garden area and tables / Chaplins garden not clean . Cups and full ashtrays left all day .
No plants

2026-08-02 • via Nuitee
F
FIRAS • solo_traveller • ae
9
Special thanks to Jasmine for being such an amazing and kind person
2026-08-02 • via Nuitee
W
Warren • couple • gb
8
2026-08-02 • via Nuitee
A
Angela • solo_traveller • gb
2
We expected better from Hilton
Pros:

Good location. Good size room.

Cons:

Room air con was not working. A small portable air con machine was provided but was too small for the size of the room so not very effective. This was a particular problem given the excessive heat at the time of our stay. The air con unit was also loud and had to be turned off so we could sleep. None of us slept due to the heat and noise from outside.
My daughter had the pull out sofa bed and the mattress was comparable to sleeping on plastic bottles.
I advised staff of our experience in the morning at checkout and was offered appologies and a coffee which we didn't accept as we were late leaving due to the long wait to checkout while staff dealt with a phone call. Having stayed at several Hilton hotels we expected better. We should have saved money by booking a local budget hotel instead.

2026-07-25 • via Nuitee
D
Dipak • solo_traveller • gb
1
2026-07-24 • via Nuitee
R
Roy • couple • gb
8
2026-07-22 • via Nuitee
A
Afreen • couple • gb
8
2026-07-21 • via Nuitee
D
Debbie • couple • gb
10
Wonderful hotel,highly recommend for a local stay
2026-07-19 • via Nuitee
H
Harry • couple • gb
10
Lovely
Pros:

Check in desk staff was excellent

Cons:

Nothing I can think of

2026-07-19 • via Nuitee
R
Robert • solo_traveller • gb
9
Pros:

Everything was perfect. What a great location near the 107 bus to northern line tube if you're coming from the north to visit London

Cons:

Nothing

2026-07-18 • via Nuitee