Holiday Inn Mansfield Alfreton M1 Jct 28 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (2640 reviews)
Carter Lane East , Mansfield , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean, well maintained rooms
Convenient location (close to M1, quiet)
Good parking and car charging points
Comfortable beds and quality linen
Good breakfast
Pet‑friendly
Cons:
Inconsistent dinner/restaurant quality
Pool closed (disappointment for some guests)
Wi‑Fi weak or unsecured in places
Occasional room faults (AC leak, TV signal issues)
Some older room furnishings/bed wear
Operational issues (cash not accepted in bar, lavatory problem)
One instance of an unwanted interconnecting room allocation

Categories

Cleanliness
9.4
Multiple reviewers praised rooms and hotel as very clean and freshly decorated; generally described as tidy and well maintained, with only minor comments about an aging bed.
Service
9.8
Staff repeatedly described as friendly, polite and very helpful across many reviews; service is a consistent positive in guest feedback.
Location
9.3
Frequently noted as convenient, quiet and well placed (close to M1, good for weddings and local visits); location and parking cited as strong positives.
Room Quality
8
Rooms often described as comfortable with good linen and a nice bathroom, but some issues reported (older/rigid bed, AC leak during heatwave, initial TV/Wi‑Fi problems).
Amenities
7.5
Good parking, car charging points and dog‑friendly facilities noted, but negatives include a closed pool, a non‑flushing gents' lavatory, bar cash policy and Wi‑Fi/security concerns.
Value for Money
8.5
Standard quality for this hotel tier
Food and Beverage
7.5
Breakfast is often praised and some guests found restaurant food excellent, but several reports of inconsistent dinner quality (overcooked/oversalted items, incorrectly prepared dishes) and occasional order issues.
Overall Experience
8
Overall positive with many guests happy to return (friendly staff, cleanliness, location), though occasional operational issues (food inconsistencies, closed pool, room/amenity faults) reduce the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:22

Property Description

Convenient Location
Holiday Inn South Normanton is strategically positioned just a 2-minute drive from junction 28 of the M1, offering easy access to Nottingham, Derby, and Chesterfield. The East Midlands Designer Outlet, located opposite the hotel, provides a plethora of shopping options for guests.

Comfortable Accommodation
After a long day of exploring, guests can unwind in the cozy beds offered by Holiday Inn South Normanton. The Open Lobby Restaurant is also available for guests to savor delicious meals.

Nearby Attractions
Situated only 19 km from the stunning Peak District National Park, the hotel also offers proximity to popular attractions like Alton Towers (63 km) and Chatsworth House (32 km). Additionally, with East Midlands Airport just 37 km away, traveling is made convenient for guests.

Book your stay at Holiday Inn South Normanton now to experience convenience, comfort, and proximity to exciting attractions.

Important information:

To include extra beds or children to your booking, please note these are subject to availability and extra charges and should be confirmed with the hotel after the booking has been made.

Children aged over 12 years old are classed as adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Guest Reviews

8.5
Based on 2640 reviews
Cleanliness: 9.4
Service: 9.8
Location: 9.3
Room Quality: 8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
S
Sally couple gb
9
2026-08-08 via Nuitee
D
Dan solo_traveller gb
9
2026-08-08 via Nuitee
P
Patricia couple gb
8
Convenient location with plenty of car charging points.
Pros:

Bed and room

Cons:

Nothing

2026-08-07 via Nuitee
C
CLARA family_with_children gb
7
Pros:

Location is nice and quiet

Cons:

Allocated an interconnected room with 16year olds .

2026-08-07 via Nuitee
E
Elisabeth solo_traveller gb
6
It was ok but nothing special
Pros:

Easy to find and close to main routes

Cons:

The food was ok, but some items were not cooked properly and I didn’t always get what I ordered. The TV channels barely had any signal so couldn’t really watch TV. The WiFi is open and not password protected so I couldn’t do some of the work I needed to do.

2026-08-05 via Nuitee
V
Virginie couple fr
10
2026-08-04 via Nuitee
D
Dean solo_traveller gb
9
2026-08-03 via Nuitee
F
Fiona solo_traveller gb
10
Pros:

Having stayed here before, it was the obvious choice to stay again when travelling down to visit relatives living in the area. Hotel staff again were very friendly and helpful. Place was clean and tidy, dog friendly, which is perfect. Will be booking in again when visiting. Well done 👏

Cons:

Couldn't fault it

2026-08-02 via Nuitee
M
Mike couple gb
10
Clean comfy and staff we lovely
Pros:

Great location for my work

2026-08-02 via Nuitee
R
Richard solo_traveller gb
9
Absolutely perfect for our needs
Pros:

Conveniently close to M1
Plenty of parking
Friendly staff

Cons:

Cash not accepted in the bar.

The gents lavatory didn’t flush

2026-07-25 via Nuitee
L
Les solo_traveller gb
10
It's like a holiday when you stay at the holiday Inn,
Pros:

Everything about our stay was exceptional, the staff were so polite and very helpful, and that goes for everyone, the food in the restaurant was excellent, the room was very clean and welcoming,

Cons:

If there was anything that could be made better it might be to make a newspaper available in a morning, it's nice to peruse over a paper at breakfast in a morning .

2026-07-20 via Nuitee
I
Ian couple gb
10
2026-07-19 via Nuitee
C
Christopher solo_traveller gb
8
Local Wedding Stay
Pros:

Excellent location for a local wedding.

Cons:

Nothing

2026-07-19 via Nuitee
L
Liz family_with_children gb
10
Great staff and great location
Pros:

Great location and great staff

Cons:

N/a

2026-07-19 via Nuitee
P
Paula solo_traveller gb
6
Pros:

Beds lovely and comftable ,

Cons:

I didn't relize the pool had closed , I was gutted , we was really looking forward to that so unfortunately the last stay.

2026-07-19 via Nuitee
K
Kelly couple gb
9
Lovely hotel, no complaints
Pros:

Staff were friendly & helpful, the hotel was clean and freshly decorated, the room was a good size & the breakfast was great

2026-07-19 via Nuitee
V
Vanessa couple gb
9
Perfect for our plans and in a great position for venturing further
Pros:

Our room was a good size very clean and had lots of facilities within it and was well decorated. The bathroom was particularly nice and we had good quality linen and towels and a very comfy bed.

Cons:

I would have liked bottled water as well on our tea tray

2026-07-19 via Nuitee
S
Sharinah couple gb
8
2026-07-18 via Nuitee
G
Gary solo_traveller gb
10
2026-07-18 via Nuitee
G
Guy family_with_children gb
7
In need of sprucing up and improvement in cooking but pleasant and efficient staff
Pros:

Friendly and helpful staff. Good service.

Cons:

(1) The cooking was not the standard it should be for Holiday Inn (which I know quite well). Too ambitious for the quality of the chef at dinner. Oversalted main course in one case, dried out flatbreads in another; ground pepper on vegetables excessive; steak pie was fatty; mashed potatoes tasted like something from a packet. But to be fair, cooked breakfast next morning was good. (2) Bed is getting old and slightly ridged.

2026-07-18 via Nuitee