Mercure Sheffield Kenwood Hall & Spa

Hotels
•
Mercure
7.5 (4553 reviews)
Kenwood Road , Sheffield , gb
+44 114 258 3811

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spa included in the price
Dog-friendly and nice grounds
Cons:
Room quality needs upgrade
Issues with food temperature and quality

Categories

Cleanliness
7.14
Some reviews mention issues with cleanliness, notably the damp smell and tired room quality.
Service
8.11
General sentiment is positive regarding staff and service provided, particularly in the bar and restaurant.
Location
8.65
Many reviews highlight the convenient location for business and leisure, with access to parks and other attractions.
Room Quality
6.1
Several comments indicate that the rooms are dated and in need of refurbishment, affecting overall comfort.
Amenities
7.63
Facilities like the bar area and grounds were appreciated, though the pool was noted as busy.
Value for Money
8.09
Guests felt that the price was fair for the amenities offered, despite some food quality issues.
Food and Beverage
6.64
Food received mixed reviews, with some cold dishes noted, which impacted overall satisfaction.
Overall Experience
7.61
Overall satisfaction appears balanced by positives and negatives, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:46

Property Description

Tranquil Oasis in Sheffield
Nestled in 12 acres of picturesque grounds, Kenwood Hall offers a peaceful retreat just a stone's throw away from Sheffield city centre.

Leisure and Luxury Combined
Enjoy complimentary on-site parking and indulge in the hotel's leisure club, featuring an array of amenities such as an indoor pool, sauna, steam room, spa bath, and gym for a truly relaxing stay.

Elegant Accommodations and Event Spaces
Experience the charm of spacious rooms with classical décor, some boasting serene lake and garden views. With 12 Victorian-style meeting rooms, Kenwood Hall is the ideal venue for your next event.

Ready to escape to tranquility? Book your stay at Kenwood Hall now.

Important information:

Please be aware our spa facilities including the lower gym, pool, sauna, steam room and jacuzzi will be out of order from Sunday 19th April to Friday 24th April 2026.

Half board includes breakfast and a 2-course dinner.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.5
Based on 4553 reviews
Cleanliness: 7.14
Service: 8.11
Location: 8.65
Room Quality: 6.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 7.61
D
Debbie • extended_group • gb
10
Enjoyable short stay thank you
Pros:

Beautiful property with excellent facilities

2026-07-25 • via Nuitee
D
DENNIS • family_with_children • gb
6
It's a beautiful hotel and staff were brilliant. Just need to change a few items as mentioned.
Pros:

I liked the size of the family rooms and the location of the hotel

Cons:

The sofabed bed in room 137. It's uncomfortable and outdated.
The duvet covers which were stored in the cupboard were not fresh.
The carpets in the hallway expecially when going downstairs is outdated and was smelt of damp.

2026-07-25 • via Nuitee
B
brian • solo_traveller • gb
9
Great value for money and friendly, efficient staff
Pros:

All was very good. efficient staff throughout all areas of the hotel, good breakfast and great location as we enjoy quiet suburban locations. huge parking area

Cons:

never disappoints

2026-07-24 • via Nuitee
E
Emma • couple • gb
7
Pros:

Clean, good staff and VFM

Cons:

A bit dated

2026-07-23 • via Nuitee
N
Neville • couple • gb
7
Very acceptable.
Pros:

Like the EV charging stations - available easily and easy to use.

Cons:

The bed could have been more comfortable - needed more support as rolled into the middle.

2026-07-23 • via Nuitee
V
Vikki • solo_traveller • jm
6
Pros:

The staff were amazing and the food was really good

Cons:

The room was decorated very old fashioned. The swimming pool was small and too warm.

2026-07-23 • via Nuitee
A
Andrew • solo_traveller • pg
2
Pros:

Had to leave because there was no AC in the room and it was so hot

Cons:

Lackadaisical staff who couldn't seem to care

2026-07-23 • via Nuitee
G
gail • couple • gb
8
Pros:

Lovely setting

2026-07-22 • via Nuitee
A
Anne • couple • gb
9
2026-07-22 • via Nuitee
S
Sarah • extended_group • gb
8
2026-07-22 • via Nuitee
D
Delia • solo_traveller • gb
7
Access needs consideration
Pros:

Beautiful location, lovely grounds near Sharrow Vale. It felt very safe and private. The hotel itself is fairly dated, but was ok for our needs, visiting family. The staff are lovely and very helpful.

Cons:

The showers involve a step into the bath, which not everyone can comfortably manage. To be fair, the staff did try to help but there's only one accessible room in the entire place and it was booked. I think it would benefit from some updating.

2026-07-21 • via Nuitee
R
Robert • solo_traveller • gb
6
Lake view⁰
Pros:

The view of the lake from the seating area was very nice

Cons:

View from our room was not good we were looking out to the carpark so had to have curtains closed as people could see in. I asked if we could upgrade but receptionist wasn't very helpful.

2026-07-20 • via Nuitee
M
Magdalena • extended_group • gb
9
2026-07-20 • via Nuitee
D
De Wynter • couple • gb
8
Comfy bed and good location - no air con and balcony was messy and a bit dirty with cushions
Pros:

Location

Cons:

No air con so it was boiling and the balcony looked very tired and dirty

2026-07-20 • via Nuitee
J
Jason • couple • gb
9
2026-07-20 • via Nuitee
S
Sandy • solo_traveller • gb
9
Awful bar food
Cons:

Bar food...tasteless...salmon pale and probably microwaved.
Third time eating in the bar..due to location...it's the only option for eating..I don't have a car..
With this being the only option then I think the food should be exceptional....it seems that this is not good for customer relations.

2026-07-20 • via Nuitee
D
Debbie • extended_group • gb
6
It was ok
Pros:

cheryl in housekeeping
cleaner in reception
Saturday morning receptionist

Young breakfast staff

Staff very good and helpful
Excellent breakfast including great poached eggs made by chef

Cons:

The leisure facilities were small and disappointing - Unclean did not see one member of staff down there
Breakfast manager not very welcoming
Not enough parking
Not worth £378 paid

2026-07-20 • via Nuitee
V
vicki • solo_traveller • gb
1
i didn't stay was vert tired hotel
2026-07-20 • via Nuitee
A
Arlette • solo_traveller • fr
7
Pros:

Le petit-déjeuner était varié mais un peu cher. Dans l’ensemble, le personnel était serviable

2026-07-20 • via Nuitee
K
Karen • couple • gb
8
Peaceful hotel and good facilities.
Pros:

The grounds are beautiful, there were paths around the lake and lovely views.
We were given an upgrade to a suite and that was a nice surprise.
The breakfast was really nice and the bed was comfortable.
The part of the hotel we were in was very peaceful.
The lady on reception was very welcoming.
The pool was quiet and clean

Cons:

Nothing much to be honest. The light on the bathroom mirror didn’t work.
The bath was very slippery!
The decor is a little tired.

2026-07-19 • via Nuitee