ibis London Docklands Canary Wharf

Hotels
•
ibis
7.8 (4903 reviews)
1 Baffin Way , London , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Poor cleanliness
Inconsistent room quality
Limited breakfast options

Categories

Cleanliness
6.19
Several comments indicate issues with cleanliness including unclean rooms and stained items.
Service
8.66
Overall friendly and helpful staff, though some reviews indicate training issues.
Location
8.7
Many reviews highlight the convenience of the location, specifically regarding access to public transport.
Room Quality
6.65
Mixed experiences with room quality, some reported comfortable rooms while others had issues with heating and furnishings.
Amenities
7.68
Amenities included basic offerings, but some guests found the breakfast lacking in variety.
Value for Money
9.14
Generally viewed as a good value for the location and services provided.
Food and Beverage
7.19
Several negative comments about the food quality and limited options at breakfast.
Overall Experience
8.16
Most reviews suggested a satisfactory stay, but highlighted various areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Convenient Location near Canary Wharf
Located just steps away from vibrant Canary Wharf, the Ibis London Docklands Canary Wharf offers a prime location for both business and leisure travelers. With the Canary Wharf London Underground Station a mere 10-minute walk away, exploring the city is effortless.

Modern Amenities and Comfortable Rooms
Experience comfort in the spacious and sound-proofed bedrooms equipped with air-cooling systems, flat-screen TVs, private bathrooms, and work desks. Following a 2015 refurbishment, all rooms boast a contemporary design to ensure a relaxing stay.

Dining and Entertainment Options
Indulge in a delicious evening menu at the bright cafe-style restaurant or unwind with a drink at the stylish bar. Don't miss the all-you-can-eat breakfast buffet each morning, offering a wide selection of delectable options to start your day right.

Ready to experience the perfect blend of comfort and convenience at Ibis London Docklands Canary Wharf? Book your stay now for an unforgettable London getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note there is no capacity for extra beds in the rooms, the maximum number of adults in a room is 2 and the maximum number of children's cots/cribs in a room is 1, up to 12 years old.

Guests are required to show a physical ID upon check in, photocopies or pictures will not be accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

7.8
Based on 4903 reviews
Cleanliness: 6.19
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 9.14
Food and Beverage: 7.19
Overall Experience: 8.16
A
Ackata • solo_traveller • mk
8
2026-07-04 • via Nuitee
A
Ann Marie • solo_traveller • gb
9
Pros:

Young lady on reception when we arrived thursday at 1.30.was fab

Cons:

If you do pay for breakfast be prepared if like a large breakfast as plates are very small

2026-07-04 • via Nuitee
C
Charlotte • couple • gb
8
Good place
Pros:

For the price paid it was a good hotel

Cons:

Bathroom felt very cramped like a cruise ship

2026-07-03 • via Nuitee
A
Ann marie • solo_traveller • gb
9
Pros:

The lady on reception was really lovely dont know nane but she was pregnant room was great

Cons:

Little bit snelly in reception area toilets they were clean but the smell was a little too much

2026-07-03 • via Nuitee
K
Kefilwe • solo_traveller • gb
10
2026-07-03 • via Nuitee
O
Olivia • couple • gb
8
Expensive but great location
Pros:

Clean and comfortable with lots of space and great location

Cons:

It’s not value friendly

2026-07-02 • via Nuitee
S
Sean • couple • gb
8
2026-07-02 • via Nuitee
J
Jonas • solo_traveller • de
8
Zum übernachten perfekt
Pros:

Zentrale Lage an einer U-Bahn

Cons:

Direkt an einer viel befahrene Straße

2026-07-01 • via Nuitee
R
Rebecca • couple • gb
10
2026-07-01 • via Nuitee
M
Malcolm Charles • solo_traveller • gb
10
I look forward to staying again in the near future.
Pros:

The room was well appointed and the facilities were brilliant.

Cons:

Nothing, except maybe the cost of the breakfast was expensive when compared to others in the area.

2026-07-01 • via Nuitee
P
Paige • family_with_children • gb
6
Ok
Pros:

Good location, small hotel, easy to navigate.

Cons:

Rooms weren’t very clean, housekeeping knocked on our door at 9:30am so felt rushed to leave. £6.00 for a bottle of water at night too which I think is barbaric.

2026-06-30 • via Nuitee
L
Liene • extended_group • gb
9
2026-06-30 • via Nuitee
D
Darren Gavin • solo_traveller • gb
10
Pleasant stay
Pros:

Close enough to the location what we need and the staff where very pleasant, rooms very clean and that made our weekend.

Cons:

There was nothing to dislike about the hotel

2026-06-29 • via Nuitee
L
Lois • couple • gb
2
Awful room and service.
Pros:

The bed was comfortable.

Cons:

I was called 5 times by IBIS staff during my event with family on the day of my check-in. I had already informed them I was checking in around 1am via booking.com and the first person who called. It was a special occassion, and depsite telling them mutliple times I wanted my room, the continued to repeatedly call me saying that although I had paid for my room and it was non-refundable, if I "didnt want it" they could give it to someone else! What?! Never experienced ANYTHING like this before and it was very very annoying. They did this 5 times, the last call was at 10pm at night and the calls started around 7pm and they kept saying they were in high demand. Bro, I've paid for my room.....please dont give it to someone else. It caused me a lot of stress and spoiled my evening.

Also, we actually wanted to check in early so we could shower and drop our luggage as our event started at 4pm, ending around midnight. They wanted to charge is £25 before 2:30 - on the booking.com listing it said checking was 1pm, but they argued with me and said I could check in at 1pm but it would be £25,

We ended up checking out late at our other hotel as they allowed it free of charge on account of the heat - that is what customer service and a good stay is about.

The room was dirty (not cleaned) and the decor was very old. I work in hospitality, stay a lot in London for work and this is hands down the worst stay I have had.

2026-06-29 • via Nuitee
U
Unali • solo_traveller • gb
7
2026-06-29 • via Nuitee
T
Talukder • solo_traveller • bd
5
2026-06-29 • via Nuitee
A
Aimee • couple • gb
10
Great value for money
Pros:

Perfect location as we were headed to see Lily Allen at the o2

Room was spotless, aircon worked and beds were comfy

Staff were superb and the breakfast that was included was tasty, great selection and hot

2026-06-29 • via Nuitee
S
salha-bowles • couple • gb
8
Amazing stay all together
Pros:

Nice amenities and amazing staff

2026-06-28 • via Nuitee
E
Elaine • couple • gb
8
Nice hotel
Pros:

Very clean quiet and comfortable

Cons:

Situation. Quite a walk to underground station

2026-06-28 • via Nuitee
H
Helen • couple • gb
8
Pros:

Clean, modern and friendly

2026-06-28 • via Nuitee